--- title: "Enumerate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Enumerate Software - reviews, pricing plans, popular comparisons to other HOA products and more." source_url: "https://www.capterra.com/p/38478/Enumerate/" page_type: "product" language: "en" --- # Enumerate Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Enumerate ## What is Enumerate? Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting communities across America. ## What is Enumerate used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[HOA](https://www.capterra.com/hoa-software/)[Association Management](https://www.capterra.com/association-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 129 user reviews Reviews sentiment Positive 69% Neutral 12% Negative 19% Pros & cons Comprehensive property management features Intuitive and accessible interface Slow and unhelpful support experience Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - HOA / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Enumerate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://goenumerate.com/&name=Enumerate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Enumerate 3.8 (129) VS. [4.8 (1,582)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (128) Ease Of Use 4.6 (1,582) Value For Money 3.4 (86) Value For Money 4.6 (1,509) Customer Service 3.7 (121) Customer Service 4.7 (1,550) ## Enumerate alternatives [4.8 (708)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,233)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (637)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/38478/Enumerate/alternatives/) ## FAQs about Enumerate Overview ### What problems does Enumerate solve? Enumerate solves fragmented property management workflows by centralizing accounting, owner records, work orders, violations, portals, and communications in one system. It reduces time spent searching data, posting payments, handling manual status updates, and switching between tools. HOA, condo, and community management teams, accountants, and field managers benefit most. Answer based on 71 reviews Overview ### Which roles and teams benefit most from Enumerate? Enumerate is most used by property and association management teams, accounting staff, and small-business leaders who need centralized operations. Property managers and community managers use it to oversee resident records, service workflows, and communication, while bookkeepers, accountants, and office leaders rely on it for billing, financial tracking, reporting, and administrative coordination. Answer based on 104 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Enumerate built for? Enumerate is built primarily for small real estate organizations, with 99% of reviewers from small businesses and 63% from Real Estate. It is aimed at property management software and payments for community associations, HOAs, and condo associations, with additional use in Management Consulting at 10% and Accounting at 9%. Answer based on 129 reviews Features and Usability ### What are the key features of Enumerate? Enumerate includes core community association tools like property management, owner and homeowner management, accounting, and resident portals. Reviewers also frequently mention work order management, violation letter tracking with customizable templates, and email communications. Differentiating features include API access, role-based access controls, and mobile access for field and office teams. Answer based on 71 reviews Integrations ### Which third-party tools and platforms does Enumerate integrate with? Enumerate integrates with Finicity and Zego. These connections cover financial data access and property-related payment workflows, giving Enumerate direct links to those third-party platforms without relying only on manual data entry or separate standalone systems. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on Enumerate? Enumerate offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say everyday users and accounting staff often learn it quickly, especially with guided setup and weekly topic training. Admins, teams migrating data, and less technical users may face a steeper learning curve and need more hands-on support. Answer based on 30 reviews Getting Started and Support ### What customer support options does Enumerate offer, and how do users rate the experience? Enumerate offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as helpful, knowledgeable, and responsive, especially during setup and issue resolution. Others report slow callbacks, long waits, unresolved tickets, and inconsistent follow-through, particularly for complex problems or after updates. Answer based on 71 reviews Owner and homeowner management ### How well does Enumerate handle owner and homeowner management? Enumerate handles owner and homeowner management well for many HOA and condo teams, especially day-to-day account access and updates. Property managers and office staff often find owner records, portals, work orders, and billing details easy to navigate, though some teams run into limits with reporting, renter tracking, sorting, and occasional system issues. Answer based on 31 reviews ## Pros and Cons Comprehensive property management features 82% positive reviews out of 38 Most reviewers describe property management as robust, supporting growth, organization, and handling multiple communities efficiently. Slow and unhelpful support experience 44% negative reviews out of 59 Some users say customer support is slow, difficult to reach, and often fails to resolve issues promptly. Lisandra J. Accounting Assistant, 2 - 10 employees. "Support is slow to respond, and it usually takes multiple emails before the issue is resolved." Intuitive and accessible interface 88% positive reviews out of 32 Most users report ease of use, highlighting simple navigation, quick learning, and streamlined daily operations. ## Features AI summary Based on 1,110 HOA reviews Capterra data shows that buyers of HOA software rank the following features as their top priorities: - **Billing & Invoicing** (**63%** of reviewers rated this feature as critical) - **Payment Processing** (**55%**) - **Accounting** (**62%**) Enumerate supports all three of the features reviewers value most: **Billing & Invoicing**, **Payment Processing**, and **Accounting**. Together, these capabilities help HOA teams manage resident charges, collect payments more efficiently, and keep financial records accurate, providing teams with better control over day-to-day operations and community finances. Billing & Invoicing 4.1 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Accounting 4.3 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Member Database 3.4 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Property Database 4.3 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) Fee Collection 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automatically collect recurring fees or dues from members Expense Tracking 4.4 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Enumerate 82 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Fee Collection: Automatically collect recurring fees or dues from members - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - General Ledger: Centralized accounting record which tracks all financial transactions - HOA Violation Enforcement: Automation of the violations inspection process of homeowners associations - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile App: Access the system via a mobile application - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (124) 3.7 Based on 124 reviews ## Pricing Value for money 3.4 (86) [View pricing plan details](https://www.capterra.com/p/38478/Enumerate/pricing/) Starter Contact Vendor for Pricing It includes: - Payments - Maintenance - Reporting - Violations - Online Portal - Accounting Growth Contact Vendor for Pricing It includes: - All the features in Starter plus: - SmartBanking - Advanced AR - Enhanced Reports - Community Portal and Feed - Mobile App - Manager, Board & Committee Tools - Multi-Channel Communication - Dynamic Forms - Document Management (Community) Enterprise Contact Vendor for Pricing It includes: - All the features in Growth Plus: - Report Writer - Smart Calendar with RSVP - Amenity Reservation System - Group Pages - Photo Galleries - Community Website - Document Management (Board Level) Value for money 3.4 (86) 3.4 Based on 86 reviews ## Integrations [ Finicity](https://www.capterra.com/p/236810/Finicity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (121) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (121) 3.7 Based on 121 reviews ## User reviews Overall rating 3.8 Based on 129 reviews Filter by rating 5(53) 4(35) 3(13) 2(9) 1(19) Mentioned topic Sorted by most recent VB Victoria B. Front office cordinator Executive Office ### "The simplicity of Enumerate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 Overall, Enumerate has been pretty easy to comprehend and get into a routine. It is not hard to either find information or add information for our properties. Pros Enumerates tech team is awesome. Any questions we had our tech \[sensitive content hidden\] always had an answer and we could reach out at anytime. Enumerate is very easy to navigate and input information on properties or owners in our community. I like the format as well as the bulk editing options that save me a lot of time inputting data. Cons Theres not much to not like. I guess my only complaint would be, when I write something in the search bar, if I hit enter my entry disappears. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Access was no longer efficient for what our community needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 24, 2026 Thank you for your thoughtful feedback! We're thrilled to hear you're enjoying Enumerate's ease of use and bulk editing features, and we'll be sure to share your comments about the search bar with our team. CE Claudia E. Property Manager Non-Profit Organization Management ### "Easy to Learn, Great Value for Community Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 14, 2026 Overall, our experience with Enumerate has been great. As the Managing Agent for a large master HOA with over 1,200 units across multiple villages, I've found it to be a reliable system for day-to-day community management. Pros Enumerate is very user-friendly and has a short learning curve. Even new team members can pick it up quickly without extensive training. Cons One drawback is with email blasts — images can't be embedded directly in the body of the email; they can only be added as attachments, which isn't as visually engaging for residents. Additionally, cutting multiple checks at once can be a cumbersome process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 24, 2026 Thank you for sharing your experience! We're glad Enumerate has been a reliable solution for your community, and we appreciate your suggestions—they help us continue making the platform even better. PW Patricia W. Manager Management Consulting ### "Oak Forrest Condo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Excellent and readily available. I like the Chat feature and that anytime I need help it is available. Pros It is so easy to use and customer support is always easily available. Support staff is very knowledgeable. Cons It goes to sleep when not using. There are not many things that I do not like so I would say not much. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 24, 2026 Thank you for taking the time to share your feedback! We're so glad you find Enumerate easy to use and that our team is there when you need us—we truly appreciate your support. AS Allison S. Marketing Administrative Assistant Management Consulting ### "Enumerate Review - It's ok." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 4, 2025 I feel like it's overall ok but not ideal. We have considered switching and probably would have already if it wasn't such a hassle to do that. I do wish that I could get more responsive customer service and have my issues actually resolved. Pros I like that Enumerate offers the ability to easily add CCRs and set the templates to auto populate so I can easily create my letters according to what the individual violation is to populate with my custom fields. I also like how we can easily input work orders with an included photo that emails directly to our vendors. Cons I do not like a few things: 1. The rental toggle within the accounts when toggled on serves no purpose and renters need to register for the percentage in the Board portal to populate. I have a ticket in for this currently and it has taken the representative weeks to respond every time I email them back. Depending on renters to sign up for Enumerate to populate this field would give an unrealistic percentage if all do not sign up. The rental toggle should populate this percentage as we as management can toggle that on when we know a unit is a rental. 2. I dislike that everything is sorted alpha-numerically. It would be much easier if the sorting put things in actual order. 3. We had put a ticket in to remove Passaic Arms from our portal report that is emailed to us (I believe monthly). It is still there. There was no resolution for this issue but we no longer manage this community. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Not sure - just to switch to cloud based and offer clients their own portal. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 8, 2025 Hi Allison, thank you for your feedback. We’re glad our CCR tools and templates have been helpful, and we’re sorry for the challenges you experienced with the rental toggle and support delays. This isn’t the experience we aim to provide. We’ve shared your feedback with our teams and would welcome the chance to follow up and ensure everything is resolved. MC Melissa C. Owner Real Estate ### "Happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 3, 2025 Great customer service response time, easy to navigate, I would be happy to refer to fellow management companies. Pros Easy to use, homeowner access, customer service is excellent and quick especially \[sensitive content hidden\]! Cons Cost feels high for the amount of doors we have, many problems with the check template including adding my signature. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 5, 2025 Hi Melissa, thank you for sharing your experience! We’re thrilled that you find Enumerate easy to use and that our customer service team has been responsive. We appreciate your feedback on pricing and the check template — it helps us continue to improve. Thank you for being a long-time customer and for recommending us! AD Anthony D. HOA PRESIDENT Accounting ### "It works sufficiently for the money you pay" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 3, 2025 It's roughly an 85% out of 100 it does have its glitches. Speed and performance are very good. The only problem I have is sometimes I like to go on at night when the servers are updating and you can't get anything done at that time. Pros The ease of changing ownership of properties. It is relatively a simple application to use but it needs to be made easier. Cons The amount of time it takes to get help when you need it. Some of the tutorials are very convoluted and need to be made easier for the common layman Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 5, 2025 Hi Anthony, thank you for sharing your review. We appreciate your feedback and are glad to hear you’re finding value in the product. Your comments help us continue improving the experience for all users. Thanks again for taking the time to provide your thoughts! CS Christine S. Assistant Accounting ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 3, 2025 Very positive. Some of the features are very positive and easy to use for people in the office and our communities. Pros It's very user friendly. We just started using Enumerate and most people are having an easy time with this new system. Cons I haven't encountered anything negative. But there is a lot to learn and I'm just beginning to explore all the functions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 5, 2025 Hi Christine, thank you for sharing your experience! We're glad to hear that Enumerate has been user-friendly for your team and that the transition has been positive so far. We appreciate your feedback and are here to support you as you continue exploring the system. Thanks again for your review! AK Angela K. Admin Accounting ### "Support Representative \[sensitive content hidden\] was Awesome." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 My overall experience with my support representative \[sensitive content hidden\]i was above and beyond my expectations. Pros \[sensitive content hidden\] the support representative answered all my questions with knowledge and caring about my conerns. Cons I did not have any issues with support representative all of my issues were resolved in a timely mannter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Thank you, Angela! We’re so glad our support team provided a great experience and resolved your concerns quickly. We appreciate your kind words and your trust in Enumerate! RM Raymond M. Chief of Patrol Hospitality ### "Enumerate Central great program for HOA's to manage certain aspects of the facility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 After getting to know Enumerate, it's easy to use without hassle. Now I can navigate the website with ease. Pros The ease of use, it is easy to find where you need to be for work orders or adding new owners or renters. Cons At first, it was hard to access things without knowing how to get to certain areas. The website was a little intimidating at first. Switched from [Condo Manager](https://www.capterra.com/p/106828/Condo-Manager/) I am not sure when the switch occurred, but my Patrol department uses Enumerate for resident information and work orders. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 28, 2025 We’re so glad to hear Enumerate has become easy to navigate and helps simplify your work—thank you for sharing your experience! ML Mercy L. Comptroller HR Real Estate ### "Has potential but still has a long way to go!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 27, 2025 We constantly had issues with the system not working properly. Wasn't able to run custom reports the way we wanted. Pros The interface is one of the best things the system offers. It is soft on the eyes. I like most of the report layouts. Cons Did not perform basic accounting functions like reflecting on the general ledger the bills that were entered when not approved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 We appreciate your feedback, Mercy, and are sorry for the difficulties you encountered. Your comments help guide our ongoing improvements to functionality and system performance. [View all Reviews](https://www.capterra.com/p/38478/Enumerate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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