# RealTimeRental.com Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RealTimeRental.com Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/38482/RealTimeRental-com

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# 

 RealTimeRental.com Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RealTimeRental.com

## What is RealTimeRental.com?

RealTimeRental provides vacation rental management companies with the tools necessary to manage all aspects of their vacation rental properties. Our software connects your customers with your vacation rental properties, offering them fast and easy access to your inventory. Your Guests can book online, and you have the most in-depth and easy-to-use property management software on the market. We offer customizable solutions to fit any sized company.

## What is RealTimeRental.com used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RealTimeRental.com

4.6 (17)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$300

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (17)

Ease Of Use

4.6 (1,524)

Value For Money

5.0 (7)

Value For Money

4.6 (1,456)

Customer Service

4.8 (17)

Customer Service

4.7 (1,497)

## RealTimeRental.com alternatives

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Highest Rated

[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/38482/RealTimeRental-com/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Vacation Rentals

4.9 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Payment Processing

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reservations Management

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Owner Statements

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Report showing financial balance at the beginning and the end of the period, along with activity

Contact Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Guest Experience Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Capture guest experience at a granular level and utilize data to deliver tailored services

RealTimeRental.com 11 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Manage, organize, and store contact information

Designed for vacation rentals

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Book meetings and appointments through a website or digital platform

Report showing financial balance at the beginning and the end of the period, along with activity

Accept, record, and reconcile financial transactions

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.9 (8)

4.9

Based on 8 reviews

## Pricing

Value for money

5.0 (7)

Basic

$300.00

Per User,Per Month

Value for money

5.0 (7)

5.0

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.6

Based on 17 reviews

Filter by rating

5(12)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MS

Monquisha S.

customer service agent

Consumer Services

### "The Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

Pros

Its very easy and simple booking process, the customer support for technical issues are outstanding, great communication for any request or concerns and it is not expensive.

Cons

It could have more virus and malicious debugging software to make sure its no scamming or fake pages being made

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nicole S.

Rental Manager

Real Estate

### "Great Staff and User Friendly Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Over all, we love the staff, the way the website is always upgrading and changing for the better.

Pros

The staff is very responsive and friendly always. I always feel like the staff is communicative always giving frequent updates on time consuming tasks and request. RTR is pretty user friendly and I can almost always find a report to meets the unique requests I get from the agents.

Cons

I don't like when we ask for a change to made that benefits all RTR users, that we are charged to make that change. If it benefits all users it shouldn't be a charge to us. If we are charged the change should be only for our company. I wish more reports were offered in both PDF and Excel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Greg M.

CMO

Real Estate

### "Chief Marketing Officer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2025

Our relationship with RealTime Rental goes beyond just business—it feels like an extension of our Crowley family. Through challenges like pandemics and hurricanes, their system has provided the flexibility to manage our business remotely while maintaining a strong focus on what matters most—our operations, customers, and profitability. Their commitment to innovation and customer support makes them an invaluable partner in our success.

Pros

What we appreciate most about RealTimeRental.com is the long-standing partnership we’ve built over the years. Their platform has been instrumental in helping us meet the ever-changing demands of the rental and property management industry. They have consistently provided excellent support, ensuring that we can efficiently respond to the needs of both our customers and our property management operations.

Cons

Cons: In the past, we were always searching for new and innovative features to enhance our business operations. However, RealTimeRental has stepped up and is now proactively introducing new opportunities and applications that help us stay ahead in the industry.

Alternatives considered

[LiveRez](https://www.capterra.com/p/82992/LiveRez/)

Reasons for choosing RealTimeRental.com

Cost and commitment to our individual needs was the deciding factor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

Garret K.

Vice President

Real Estate

### "Easy to use and great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2025

The overall experience has been a definite upgrade to our previous solution. The finance and reconciling process is really easy to use, and the booking reservations or leases is smooth as well. Very few hiccups, but the support is quick to respond when needed.

Pros

The support received when we have a question or issue is always quick and thorough. The communication between brokers that list the same property makes life a lot easier.

Cons

We don't use all of the reports/features/amenities, so it can look more complex than our needs. Understanding that RealTimeRental services various brokerages and different markets, there are differing needs than ours. Being able to turn on/off reports or amenities within properties would be a nice feature.

Switched from

[Leasetool](https://www.capterra.com/p/139959/Leasetool/)

Support was not responsive, and we were out growing the capabilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Brian M.

Agent and Admin

Real Estate

### "Highly Recommend For Rentals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2025

I've had a wonderful experience so far! Staff is great and the program is so useful.

Pros

The ease of workflow and the ability to handle reservations, finances, and adjustments all within one program.

Cons

There are a lot of different situations that arise and some more in depth tutorials would be beneficial (although I am always able to get responses and answers from the staff)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Stephen H.

Real Estate

Real Estate

### "Satisfied Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2025

RealTimeRental consistently updates their product to evolve with the latest technology.

Pros

RealTimeRental's best feature is its awesome support team! Its cloud based system makes working on the go great too!

Cons

None really come to mind. RealTimeRental works with us to make modifications to settings we need help customized to our business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Selena R.

General Manager

Real Estate

### "RealTime Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

The best part of learning the system was the instruction and guidance provided by \[sensitive content hidden\]. Her expertise made it possible to now feel that I have command of the program.

Pros

Once you get it under your belt it is an extremely efficient and thorough system.

Cons

It is a bit of a learning curve for anyone who isn't experienced with detailed software.

Alternatives considered

[Barefoot](https://www.capterra.com/p/87349/Barefoot-Agent/)

Reasons for choosing RealTimeRental.com

We were able to customize RealTimeRental to better suit our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ami M.

Manager

Real Estate

### "Real Time Rental is ALL you need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

I cant even recall how many years we have been with Real Time Rental but we love using their product for all of our rental needs. It's one stop shopping for managing a large inventory of vacation rentals, including the bookkeeping behind it. The team over at Real Time Rental is so personable and friendly. We love working with them.

Pros

I love the customer service. You literally get to talk to the same few people to help with whatever you may need. It's also great that they come out with new features so you can grow your business and keep up with the times. We do everything through Real TIme, including the bookkeeping which makes everything so seamless.

Cons

I cannot think of anything off the top of my head.

Switched from

[Magnolia](https://www.capterra.com/p/202228/Magnolia/)

Magnolia was so old and out dated. This was years ago though so it may not even exist.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Reveille S.

Owner/Broker

### "Features Galore At a Great Price"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 11, 2015

Real Time Rental has been our vacation property management software since opening our company in 2011. The web based platform allows all of us at the company to work remotely and still all have "Real Time" data. We are able to accurately manage all of our reservations, cleaning/maintenance schedules, and trust accounting through the software. Our company was awarded "Honor Roll" after an Arizona Department of Real Estate random audit for our trust accounting processes and procedures - all of which are managed in Real Time Rental. Although the learning curve for the software was a bit of challenge (in part to our lack of experience with any other similar software products), we have found the RTR team to be responsive and always helpful. We are looking forward to the software being completely Mac and mobile friendly. Keep up the good work!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Deedra B.

Rental Division Manager

### "Easy to use and a fantastic team to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 10, 2015

Trying to come up with the right words to describe my experience with the software is not an easy task. So I will make it short and simple. I have been in the vacation rental business for 20 years and this is by far the best software I have ever worked with and I couldn't ask for better customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/38482/RealTimeRental-com/reviews/)

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