# RealTimeRental.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RealTimeRental.com the right Vacation Rental solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/38482/RealTimeRental-com/reviews --- RealTimeRental.com 4.6 (17) [View alternatives](https://www.capterra.com/p/38482/RealTimeRental-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RealTimeRental.com Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GM Greg M. CMO Real Estate Used the software for: 2+ years ### "Chief Marketing Officer" March 25, 2025 5.0 Our relationship with RealTime Rental goes beyond just business—it feels like an extension of our Crowley family. Through challenges like pandemics and hurricanes, their system has provided the flexibility to manage our business remotely while maintaining a strong focus on what matters most—our operations, customers, and profitability. Their commitment to innovation and customer support makes them an invaluable partner in our success. Pros What we appreciate most about RealTimeRental.com is the long-standing partnership we’ve built over the years. Their platform has been instrumental in helping us meet the ever-changing demands of the rental and property management industry. They have consistently provided excellent support, ensuring that we can efficiently respond to the needs of both our customers and our property management operations. Cons Cons: In the past, we were always searching for new and innovative features to enhance our business operations. However, RealTimeRental has stepped up and is now proactively introducing new opportunities and applications that help us stay ahead in the industry. Alternatives considered [LiveRez](https://www.capterra.com/p/82992/LiveRez/) Reason for choosing RealTimeRental.com Cost and commitment to our individual needs was the deciding factor Review Source AM Ami M. Manager Real Estate Used the software for: 2+ years ### "Real Time Rental is ALL you need" March 21, 2025 5.0 I cant even recall how many years we have been with Real Time Rental but we love using their product for all of our rental needs. It's one stop shopping for managing a large inventory of vacation rentals, including the bookkeeping behind it. The team over at Real Time Rental is so personable and friendly. We love working with them. Pros I love the customer service. You literally get to talk to the same few people to help with whatever you may need. It's also great that they come out with new features so you can grow your business and keep up with the times. We do everything through Real TIme, including the bookkeeping which makes everything so seamless. Cons I cannot think of anything off the top of my head. Switched from [Magnolia](https://www.capterra.com/p/202228/Magnolia/) Magnolia was so old and out dated. This was years ago though so it may not even exist. Review Source WB William B. Owner Used the software for: ### "RealTimeRental Review" December 17, 2010 3.0 Program addresses needs of our rental system Pros Thorough program Cons modifications take some time Review Source MS Monquisha S. customer service agent Consumer Services Used the software for: 6-12 months ### "The Review" February 16, 2026 5.0 Pros Its very easy and simple booking process, the customer support for technical issues are outstanding, great communication for any request or concerns and it is not expensive. Cons It could have more virus and malicious debugging software to make sure its no scamming or fake pages being made Review Source GK Garret K. Vice President Real Estate Used the software for: 2+ years ### "Easy to use and great support" March 25, 2025 5.0 The overall experience has been a definite upgrade to our previous solution. The finance and reconciling process is really easy to use, and the booking reservations or leases is smooth as well. Very few hiccups, but the support is quick to respond when needed. Pros The support received when we have a question or issue is always quick and thorough. The communication between brokers that list the same property makes life a lot easier. Cons We don't use all of the reports/features/amenities, so it can look more complex than our needs. Understanding that RealTimeRental services various brokerages and different markets, there are differing needs than ours. Being able to turn on/off reports or amenities within properties would be a nice feature. Switched from [Leasetool](https://www.capterra.com/p/139959/Leasetool/) Support was not responsive, and we were out growing the capabilities Review Source SR Selena R. General Manager Real Estate Used the software for: 2+ years ### "RealTime Works" March 21, 2025 5.0 The best part of learning the system was the instruction and guidance provided by \[sensitive content hidden\]. Her expertise made it possible to now feel that I have command of the program. Pros Once you get it under your belt it is an extremely efficient and thorough system. Cons It is a bit of a learning curve for anyone who isn't experienced with detailed software. Alternatives considered [Barefoot](https://www.capterra.com/p/87349/Barefoot-Agent/) Reason for choosing RealTimeRental.com We were able to customize RealTimeRental to better suit our needs. Review Source BM Brian M. Agent and Admin Real Estate Used the software for: 2+ years ### "Highly Recommend For Rentals" March 22, 2025 5.0 I've had a wonderful experience so far! Staff is great and the program is so useful. Pros The ease of workflow and the ability to handle reservations, finances, and adjustments all within one program. Cons There are a lot of different situations that arise and some more in depth tutorials would be beneficial (although I am always able to get responses and answers from the staff) Review Source NS Nicole S. Rental Manager Real Estate Used the software for: 2+ years ### "Great Staff and User Friendly Software" March 28, 2025 4.0 Over all, we love the staff, the way the website is always upgrading and changing for the better. Pros The staff is very responsive and friendly always. I always feel like the staff is communicative always giving frequent updates on time consuming tasks and request. RTR is pretty user friendly and I can almost always find a report to meets the unique requests I get from the agents. Cons I don't like when we ask for a change to made that benefits all RTR users, that we are charged to make that change. If it benefits all users it shouldn't be a charge to us. If we are charged the change should be only for our company. I wish more reports were offered in both PDF and Excel. Review Source SH Stephen H. Real Estate Real Estate Used the software for: 2+ years ### "Satisfied Customer" March 22, 2025 5.0 RealTimeRental consistently updates their product to evolve with the latest technology. Pros RealTimeRental's best feature is its awesome support team! Its cloud based system makes working on the go great too! Cons None really come to mind. RealTimeRental works with us to make modifications to settings we need help customized to our business. Review Source TT Tina T. President Used the software for: ### "RealTimeRental.com" December 12, 2009 5.0 I've used several different software programs having owned this business 27 years. I would definately recommend RTR. Pros WPM has been a loyal client of RTR since 2002. During that time we have found them very good to work with in helping us solve problems that were thrown at as (such as sales tax increases and descreases) as well as reporting to various agencies and subcontractors. Their fleixbility and need to help is very commendable. The help line is always available and prompt and responding to our questions or concerns. RTR has streamlined not only our reservation process but also our owner accounting by creating such a user friendly program. We are constantly commended by visitors to our site that ours is much simplier than other vacation rental sites. The ability the view a history for a tenant, owner or vendor is also a valable asset. RTR is truly a partner in our business not only with the help and support that they provide our current staff but they are always available and willing to train any new staff members we bring on which save us time and money. Cons Internet based software sometimes has issues with internet connectivity, not the fault of RTR. Review Source DT Dan T. Sr. VP/Partner Used the software for: ### "Real Time Rental" December 11, 2009 4.0 Highly recommend Pros Our agency had developed our own in house software and had reached the point in growth that we needed to make a software improvement to facilitate our growth. Due to the size of our book of business we felt the best solution was to have a web based program that owners could access and worked with most of the other offices that we deal with, eliminating the need to phone in our rentals to them. In addition, we wanted a stable back office solution that made check issue and 1099 reporting easy. After doing much research we choose Real Time Rental. They we on the right path with their software and it met our needs. Having gone through two seasons and having the major Realtors in our area on Real Time Rental , has proven our decision was the correct one. Real Time continues to listen to their users and improve their software program going forward. Cons Trainning can be improved, may have been since we purchased in 2007. Review Source JS Jason S. Business Manager Used the software for: ### "The Solution to Property Management Problems" December 28, 2010 5.0 I recommend this product to anyone in the property management field. Pros RTR has an amazing back end, integrating financial transactions that makes reporting, planning and tax management easy. The fact that RTR is customizable to fit any property management need is helpful. The look and feel of the new website and interface is sleek and appealing. I know that if I find an error somewhere in a calculation, it must be a human error, because RTR is fail safe when it comes to calculations. Its menu driven interface makes it possible to find any bit of data, and with customizable reports, you can sort and search for just about anything. Cons I have no negative issues with this product. Review Source RS Reveille S. Owner/Broker Used the software for: ### "Features Galore At a Great Price" July 11, 2015 4.0 Real Time Rental has been our vacation property management software since opening our company in 2011. The web based platform allows all of us at the company to work remotely and still all have "Real Time" data. We are able to accurately manage all of our reservations, cleaning/maintenance schedules, and trust accounting through the software. Our company was awarded "Honor Roll" after an Arizona Department of Real Estate random audit for our trust accounting processes and procedures - all of which are managed in Real Time Rental. Although the learning curve for the software was a bit of challenge (in part to our lack of experience with any other similar software products), we have found the RTR team to be responsive and always helpful. We are looking forward to the software being completely Mac and mobile friendly. Keep up the good work! Review Source MH Matthew H. CEO Used the software for: ### "Web Based Software + Full Integrated Accounting = Brilliant!" December 16, 2010 5.0 RealTimeRental can and will deliver on any and all of your vacation rental management software needs. I recommend without reservation. Pros \* Extensive Accounting Tools including 1099 generation. \* MLS + Vacation Rental integration \* Enterprise Full Feature Management Software Cons Don't really have any cons to leave. Website integration ins important. RealTimeRental has partnerships with other vacation rental industry based companies to provide front end web design integrated with their software. Review Source BB Beth B. Rental Manager Used the software for: ### "Managing rental properties and tenants" July 10, 2015 4.0 Our general experience with the software is good, a few little quirks and quibbles but nothing of huge importance. Managing rental properties in just about all aspects is simple, as is recording and processing payments. When I do have the occasional problem the customer service staff has been very quick to help remedy any situations that may arise and are pleasant whether on the phone or in email correspondences. Review Source MC Marlene C. Owner Used the software for: ### "would recommed this product and company highly" May 20, 2009 5.0 would recommed this product and company highly Pros Very easy to use. The support staff has been great to work with This was the first software purchase we made for our reservation system. It went very well Cons at this point in time nothing really was an issue Review Source DB Deedra B. Rental Division Manager Used the software for: ### "Easy to use and a fantastic team to work with" July 10, 2015 5.0 Trying to come up with the right words to describe my experience with the software is not an easy task. So I will make it short and simple. I have been in the vacation rental business for 20 years and this is by far the best software I have ever worked with and I couldn't ask for better customer service. Review Source Similar Products Featured ## Related categories [Vacation Rental](https://www.capterra.com/vacation-rental-software/)