--- title: "greymatter Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about greymatter Software - reviews, pricing plans, popular comparisons to other Student Engagement Platform products and more." source_url: "https://www.capterra.com/p/38501/greymatter/" page_type: "product" language: "en" --- # greymatter Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) greymatter ## What is greymatter? greymatter is a full Student lifecycle CRM solution that helps higher education institutions recruit, admit, retain and advance traditional and non-traditional students. Powered by AI and built on the industry leading Microsoft Dynamics 365 Business Applications Cloud platform, greymatter breaks down institutional data silos, consolidate multiple disparate point solutions and measure and manage every interaction across the lifecycle to transform student experience and foster greater engagement. ## What is greymatter used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Student Engagement Platform](https://www.capterra.com/student-engagement-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for greymatter?[Manage this product listing](https://www.g2.com/products/decipher-technology-studios-greymatter/claim_requests/new?auto=true) ## greymatter Overview Updated September 2026 AI summary greymatter is a cloud-based platform designed for midsize and enterprise academic organizations seeking to manage student engagement and administrative workflows. It combines CRM functions, communication management, and reporting with features tailored to higher education, such as student group management, orientation workflow, and integrations with major enterprise systems, supporting coordinated outreach and day-to-day student administration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### greymatter 0.0 VS. [4.7 (91)](https://www.capterra.com/p/149259/Teach-n-Go/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (91) Value For Money 0.0 (0) Value For Money 4.7 (87) Customer Service 0.0 (0) Customer Service 4.8 (90) ## greymatter alternatives Highest Rated [4.8 (32)](https://www.capterra.com/p/179077/Synap/reviews/) Starting price $143.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (11)](https://www.capterra.com/p/196710/DegreeSight/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (17)](https://www.capterra.com/p/186966/BEHCA/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) ## FAQs about greymatter Overview ### What company size and specific industries is greymatter built for? greymatter is designed for higher education institutions, including colleges and universities of any size. It is built for academic organizations that need a solution tailored to higher education workflows rather than general business use. Features and Usability ### What are the key features of greymatter? greymatter offers CRM, campaign management, email marketing, and lead capture for outreach and contact management. It also includes activity dashboards, alerts/notifications, reporting and analytics, and real-time monitoring. For higher education, greymatter adds student management, student portals, orientation workflow management, class scheduling, and third-party integrations. Integrations ### Which third-party tools and platforms does greymatter integrate with? greymatter integrates with ForgeRock, Gmail, Microsoft Entra ID, Microsoft Exchange, Microsoft SharePoint, Navigate360, and Oracle PeopleSoft. These catalog integrations cover identity and access management, email, collaboration, and enterprise systems, giving greymatter connections to seven third-party tools and platforms. Getting Started and Support ### What training and onboarding options does greymatter offer? greymatter provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does greymatter offer? greymatter provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support details on user experience are not available here, so no clear pattern can be described for response speed, helpfulness, or common frustrations. ## Features AI summary Based on 1,176 Student Engagement Platform reviews Capterra reviewers highlight these as the features buyers care about most when choosing a Student Engagement Platform: - **K-12** (**52%** of reviewers rated this feature as critical) - **Student Management** (**69%**) - **Interactive Learning** (**48%**) greymatter includes **Student Management**, which gives schools a central way to organize student information and oversee day-to-day administration. However, it does not include **K-12** or **Interactive Learning**. Instead, the product offers other features that reviewers also value, including **Student Group Management** (**41%**), **Progress Tracking** (**45%**), and **Reminders** (**45%**). These features help schools coordinate groups, monitor learner performance, and keep students on track with timely follow-ups, helping businesses and education teams manage engagement more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Attendance Management Manage attendance for classes, shifts, meetings, or events Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results greymatter 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Class Scheduling: Schedule in-person or online classes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Email Marketing: Create and send email blasts/campaigns - For Higher Education: Software designed for higher education organizations - Information Hub: A centralized repository of all information that might be useful to students - Lead Capture: Automatically identify and save contact information of potential customers - Mobile App: Access the system via a mobile application - Orientation Workflow Management: Create orientation programs for new employees or students - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Student Group Management: Curate interest-based student communities, promote their creation, and encourage student participation - Student Management: Database of students to track personal information of individuals and families - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)[ ForgeRock](https://www.capterra.com/p/131061/The-ForgeRock-Identity-Platform/)[ Navigate360](https://www.capterra.com/p/236925/Navigate360/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.