--- title: "Teletrac Navman DIRECTOR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Teletrac Navman DIRECTOR Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more." source_url: "https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Teletrac Navman DIRECTOR Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Teletrac Navman DIRECTOR ## What is Teletrac Navman DIRECTOR? Teletrac Navman DIRECTOR is an integrated, high-performance, automated vehicle location, total fleet management and communication system. Real-time vehicle information, using active GPS and the Prism onboard data recorder, is delivered via a flexible, web-based manager portal. Two-way communications and a wide range of detailed reports give businesses the tools needed to boost productivity and reduce costs. ## What is Teletrac Navman DIRECTOR used for? [GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Logbook](https://www.capterra.com/logbook-software/) Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 43% Neutral 11% Negative 46% Starting price $25 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Teletrac Navman DIRECTOR 2.7 (46) VS. [4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $25 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (46) Ease Of Use 4.4 (1,067) Value For Money 2.5 (41) Value For Money 4.2 (1,002) Customer Service 2.6 (45) Customer Service 4.4 (1,012) ## Teletrac Navman DIRECTOR alternatives [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (216)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/alternatives/) ## FAQs about Teletrac Navman DIRECTOR Overview ### Which roles and teams benefit most from Teletrac Navman DIRECTOR? Teletrac Navman DIRECTOR is most used by business owners, presidents, and general managers who oversee fleet costs, vehicle activity, and operational performance. Operations, transportation, logistics, and dispatch teams track routes and driver activity, while office administrators, accounting staff, and safety managers support reporting, compliance, and day-to-day fleet coordination. Answer based on 44 reviews Overview ### What company size and specific industries is Teletrac Navman DIRECTOR built for? Teletrac Navman DIRECTOR is designed for businesses of any size that manage vehicles or other mobile assets, especially companies in transportation, trucking, construction, and similar asset-heavy industries. It fits organizations tracking equipment such as big rigs, bulldozers, and other field-based assets to improve return on investment. Features and Usability ### What are the key features of Teletrac Navman DIRECTOR? Teletrac Navman DIRECTOR includes fleet management, vehicle tracking, asset tracking, and live driver tracking for location monitoring. It also offers dispatch management, route optimization, scheduling, and two-way communication, plus maintenance management, fuel tracking, safety management, real-time reporting, and historical reporting for operational oversight. Getting Started and Support ### What training and onboarding options does Teletrac Navman DIRECTOR offer? Teletrac Navman DIRECTOR provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for review at any time. Answer based on 3 reviews Getting Started and Support ### What customer support options does Teletrac Navman DIRECTOR offer, and how do users rate the experience? Teletrac Navman DIRECTOR offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep assistance. Users report mixed experiences, with some finding videos and service helpful, but many cite unanswered emails, long phone waits, inaccessible representatives, slow issue resolution, and difficulty receiving help with cancellations or technical problems. Answer based on 12 reviews ## Features AI summary Based on 2,944 GPS Tracking reviews Capterra data shows that buyers of GPS Tracking rank the following features as their top priorities: - **Vehicle Tracking** (**62%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**53%**) - **Mobile Access** (**51%**) Teletrac Navman DIRECTOR supports all three features that reviewers rate highest: **Vehicle Tracking**, **Real-Time Monitoring**, and **Mobile Access**. Together, these capabilities help businesses keep tabs on fleet location, respond faster to changing conditions, and stay connected from anywhere, allowing teams to improve visibility, make quicker decisions, and manage daily operations more efficiently. Vehicle Tracking 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Real-time vehicle tracking for monitoring location, route, speed, etc. Real-Time Monitoring 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Mobile Access 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Reporting 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Active reporting of data and metrics GPS 2.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Historical Reporting 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Information, data and reports that are being tracked over time Teletrac Navman DIRECTOR 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Job Management: Manage and track all job information and associated tasks - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Trip Logs: Record of trip details - Vehicle Management: Track and monitor how vehicles are used - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 3.1 (44) 3.1 Based on 44 reviews ## Pricing Value for money 2.5 (41) Free Trial Basic $25.00 Value for money 2.5 (41) 2.5 Based on 41 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.6 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.6 (45) 2.6 Based on 45 reviews ## User reviews Overall rating 2.7 Based on 46 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(9) 3(6) 2(0) 1(21) Mentioned topic Recent reviews first, then most helpful RE Reviewer Network Administrator / Cable Technician Used the software for: 3-5 years ### "Great Vehicle Tracking Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 16, 2018 Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes. Pros It's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor. Cons Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Chattanooga Bus Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2019 It has been a positive experience. I would recommend it to all. Pros Ease of use The phone App Customer support Cons Nothing really. Like all software, just have to get use and comfortable with the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Poor service" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 13, 2025 Do not use them, cheaper options with other companies with better customer service. It's like there is no one there at there offices. DO NOT give them a direct Debit authority Pros Product is good to use. Only moved away because of the service, and then realise how unethical they are. Cons Zero customer service, and continued to direct debit our bank account after we have finished using their program. Wont reply to emails requesting the refund to be done. Still waiting to be sorted 6 months later Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Great Product with absolutly no Customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 17, 2022 DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no issues getting setup, great for you! However if you have any issues with tech support, good luck on 50 min wait times and no responses to emails. Pros The accuracy and the layout for reports are great Cons My original customer representative was amazing, however after she moved on to a different position, The new customer rep doesn't even have a phone number! Multiple emails sent, claims opened/Cases open and no support whatsoever! Her name is \[SENSITIVE CONTENT\] and even though I have been with the comapny for 3 years, I spoken to her only twice (because there is no way to contact her other than though emails) which are ignored Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HR Manager Used the software for: Less than 1 year ### "SAVE YOURSELF RUN FROM TELETRAC!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 17, 2020 We had used Teletrac, From June off 2018 – May of 2019, of the many problems we reported to Teletrac, I have included 2 specific examples that in my opinion not only demonstrate the lackadaisical approach Teletrac takes in resolving our issues, but also provides the reasons, beyond a shadow of a doubt, that Teletrac did not resolve our issues within a timely fashion. Issue #1: Idling Report Issues: We use idle data to dictate what our drivers will be receiving as part of their fuel-saving bonus. Date Issue was Reported: 09/10/2018 Date Issue Resolved: Never Total Time Unresolved: 8+ Months Issue #1 Recap: We had reached out several times starting on September 10, 2018, to get the idle time reports fixed as they were providing incorrect data. This was a feature that Teletrac had advertised when selling their product. This issue although multiple correspondences every month from the original date of reporting were had, was never fixed. There were large periods of time that had gone on where we were never reached out too. This was detrimental to or business because our drivers have a performance bonus that is given out monthly that is based on fuel mileage when we are unable to get a correct reading of fuel consumption we are paying out bonuses or not paying out bonuses on incorrect data. To put this into perspective, Samsara our current ELD provider had an issue with their idle time reports, not only did they reach out to us on a weekly basis as this was being fixed, but t Pros The thing that attracted me to this company was the integration with McLeod and the reasonable price. -- However as I would soon discover, these were merely a honey trap. Cons 1\. The fact that the product just did not work. 2. The worst customer support I have ever had the displeasure of dealing with. 3. LIESSSS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "We have had an awful experience overall… " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 7, 2019 We have had an awful experience overall… We have had an awful experience overall with Teletrac Navman. The reporting does not work, we can't get our rep to train us, the system does not allow for easy use and tracking as promised and the hardware is outdated and has to be installed in each vehicle and is not easy to move to another vehicle if you need to due to a sale or breakdown. They lock you into a 3 year contract and you have no way to get out or change once you are in, No good driver reports, no vehicle maintenance alerts, tracking is hard to find and navigate, just the whole thing has been a waste of 3 years. Pros Nothing - it has had literally zero benefit Cons We have had an awful experience overall… We have had an awful experience overall with Teletrac Navman. The reporting does not work, we can't get our rep to train us, the system does not allow for easy use and tracking as promised and the hardware is outdated and has to be installed in each vehicle and is not easy to move to another vehicle if you need to due to a sale or breakdown. They lock you into a 3 year contract and you have no way to get out or change once you are in, No good driver reports, no vehicle maintenance alerts, tracking is hard to find and navigate, just the whole thing has been a waste of 3 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Controller Used the software for: 3-5 years ### "Zero Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 4, 2023 Horrible, no customer service and I have been trying for a year to cancel service on items we sent back and they keep billing. Pros Nothing - when it didn't work you couldn't get anyone to help Cons Customer service is not accessible. No help at all.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: I used a free trial ### "Small Carriers, Proceed with CAUTION!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 30, 2020 The shareholder's will lose in the long run if my experience is repeated with current or future customers. Good business stems from good ethics. If your equipment threatens the life of your client's organization, then how ruthless can Teletrac be in filing frivolous lawsuits against small motor carriers such as my organization. MY TRUCKS were parked for over TWO WEEKS! The individual TELETRAC SENT did not come to the scheduled appointment in our yard! I was on my knuckles dealing with drivers threatening to quit because of your software! To the shareholder's or responsible party in making informed business decisions for Teletrac, focus on a continuous improvement strategy which will increase the bottom line. Focus to why the software shows a driver is on duty when a driver signs out and to why the HOS time is always ahead of the current or live time. Pros I don't want to sound bold so that an opportunity may arise and therefore I will simply pass on this question. Cons The product did not live up to the presumed expectations. The software remained on duty status when the truck was parked in the yard. The software had a time lapse which negatively impacted HOS. We were signed up in the "hero" program and our hero never replied to any of our messages. The service department contracted with Teletrac dissolved or filed for bankruptcy, DURING the COVID PANDEMIC, in which we literally shut down our operations for a couple of weeks to then be told to reschedule. So it was either I go bankrupt waiting for Teletrac to stand by their commitment in offering my motor carrier company a solution for my trucks standing idle as my fixed and variable expenses increase or respectfully reach out to their customer service and request for the mailing address so that I can mail the equipment and software back to Teletrac. Instead, their customer service matched the quality Teletrac offers the public and they insisted that they will get it together. Well, i'm sorry to burst your bubble Telectrac, but you breached the contract when you threaten the stability of my organization. My incident has taken place with Teletrac within a month. I returned the equipment and now they have an attorney reaching out to me on a bogus lawsuit in the amount of $37,000. I have less than 15 trucks and potential customers should do the math. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Franchisee Used the software for: 3-5 years ### "E-Logs and DOT compliance" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 October 11, 2018 Have used the software for over 2 years and when it works well, it is great. More often than we would like, we run into issues with credentials, permissions, error messages, etc. that don't have a clear solution. Navigating through the software as an admin on the account is not intuitive at all and requires ongoing communication with the product developers. Pros The software provides a solution to stay in compliance with the DOT requirements for electronic logs, and manage the drivers and their workloads Cons There is a lot of backend work that remains a big question mark to the end user. Troubleshooting and navigating through frequent technical hurtles is basically out of the end user's hands. This wouldn't be an issue if support was consistent, prompt, and reliable but that hasn't been the case. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 3-5 years ### "DO not recommend" 3.0 November 9, 2022 Customer support is non-existent, absolutely zero assistance. seems the only way to get their attention is to cease account payment. We will be moving to another provider as soon as possible. Pros Software is generally easy to u. When it works. Cons Slow to update, seems to frequently provide inaccurate vehicle locations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Samsara vs Teletrac Navman DIRECTOR](https://www.capterra.com/compare/38533-167543/DIRECTOR-Fleet-Software-vs-Samsara-for-Fleets-0-00-6-23)