# Teletrac Navman DIRECTOR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Teletrac Navman DIRECTOR Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more.

Source: https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/pricing

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# 

 Teletrac Navman DIRECTOR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Teletrac Navman DIRECTOR

## What is Teletrac Navman DIRECTOR?

Teletrac Navman DIRECTOR is an integrated, high-performance, automated vehicle location, total fleet management and communication system. Real-time vehicle information, using active GPS and the Prism onboard data recorder, is delivered via a flexible, web-based manager portal. Two-way communications and a wide range of detailed reports give businesses the tools needed to boost productivity and reduce costs.

## What is Teletrac Navman DIRECTOR used for?

[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Logbook](https://www.capterra.com/logbook-software/)

Top alternative

Featured

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

43%

Neutral

11%

Negative

46%

Starting price

$25

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Teletrac Navman DIRECTOR

2.7 (46)

VS.

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

$25

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (46)

Ease Of Use

4.4 (938)

Value For Money

2.5 (41)

Value For Money

4.2 (874)

Customer Service

2.6 (45)

Customer Service

4.4 (885)

## Teletrac Navman DIRECTOR alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (211)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

GPS

2.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Mobile Access

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Vehicle Tracking

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Real-time vehicle tracking for monitoring location, route, speed, etc.

Historical Reporting

2.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Information, data and reports that are being tracked over time

Real-Time Monitoring

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Real-Time Reporting

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Teletrac Navman DIRECTOR 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Find, compare, and select the most time/cost-effective freight carrier

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Transfer of data from one computer system to another

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

Monitor and track fuel consumption and costs

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Manage and track all job information and associated tasks

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Record of trip details

Track and monitor how vehicles are used

Real-time vehicle tracking for monitoring location, route, speed, etc.

Get Advice

We can help you find the software with the features you need.

Features

3.1 (44)

3.1

Based on 44 reviews

## Pricing

Value for money

2.5 (41)

Free Trial

Basic

$25.00

Value for money

2.5 (41)

2.5

Based on 41 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.6 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.6 (45)

2.6

Based on 45 reviews

## User reviews

Overall rating

2.7

Based on 46 reviews

Filter by rating

5(10)

4(9)

3(6)

2(0)

1(21)

Mentioned topic

Sorted by most recent

DV

Daniel V.

Manager

Retail

### "Poor service"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 12, 2025

Do not use them, cheaper options with other companies with better customer service. It's like there is no one there at there offices. DO NOT give them a direct Debit authority

Pros

Product is good to use. Only moved away because of the service, and then realise how unethical they are.

Cons

Zero customer service, and continued to direct debit our bank account after we have finished using their program. Wont reply to emails requesting the refund to be done. Still waiting to be sorted 6 months later

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Randy M.

Director Corporate Operations

Transportation/Trucking/Railroad

### "Former Teletrac user switched to Samsara"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

March 21, 2024

Poor, when we chose not to renew our contract we had a lot of issues getting their billing department to make the correct adjustments

Pros

Was best option at the time for AOBRD compliance

Cons

When time came to switch from AOBRD to ELD we chose to switch to Samsara because of video features and ease of installation

Reasons for choosing Teletrac Navman DIRECTOR

We chose Teletrac initially, but then chose to switch to Samsara at the end of the contract

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Controller

Hospitality

### "Zero Customer Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 31, 2023

Horrible, no customer service and I have been trying for a year to cancel service on items we sent back and they keep billing.

Pros

Nothing - when it didn't work you couldn't get anyone to help

Cons

Customer service is not accessible. No help at all..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Simon R.

General Manager

Construction

### "DO not recommend"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

November 2, 2022

Customer support is non-existent, absolutely zero assistance. seems the only way to get their attention is to cease account payment. We will be moving to another provider as soon as possible.

Pros

Software is generally easy to u. When it works.

Cons

Slow to update, seems to frequently provide inaccurate vehicle locations

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Tom G.

Owner

Transportation/Trucking/Railroad

### "Great Product with absolutly no Customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 11, 2022

DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no issues getting setup, great for you! However if you have any issues with tech support, good luck on 50 min wait times and no responses to emails.

Pros

The accuracy and the layout for reports are great

Cons

My original customer representative was amazing, however after she moved on to a different position, The new customer rep doesn't even have a phone number! Multiple emails sent, claims opened/Cases open and no support whatsoever! Her name is \[SENSITIVE CONTENT\] and even though I have been with the comapny for 3 years, I spoken to her only twice (because there is no way to contact her other than though emails) which are ignored

Reasons for choosing Teletrac Navman DIRECTOR

Due to pricing and an amazing sales team experience which turned out to be all talk and no walk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Kevin P.

HSE Manager

Oil & Energy

### "Nothing but problems since day one! "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 14, 2022

Training is good but it does no good when your driver's show out of hours cause their equipment will not connect to the network.

Pros

I do enjoy their director administration portal and it is very easy to use.

Cons

We have trucks leaving our base which has great cell signal and the driver's cannot log into the tablet. Constantly show trucks offline. Constant connectivity issues in areas where cell phone signal is perfect. I wish that I had read all of the bad reviews on this site prior to signing up. This is the worst decision! I chose them because they offered no start up fees. Well there is a reason they are including the equipment for free. It does not work!

Reasons for choosing Teletrac Navman DIRECTOR

I chose them because they offered no start up fees.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kenneth H.

President

Construction

### "Horrible Company To Deal With"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 29, 2021

The worst company to deal with, had trackers quit working and they wouldn't solve the issue. Paid for over a year for a unit that didn't work. When sending emails etc. we were completely ignored until we tried to cancel units. Contracts are tricky, we were advised we had "auto renewal" so we will be paying for units that should of been out of contract and newer units as we use a totally different service. Completely horrible customer service. Went to another company for this service and it is night and day.

Pros

GPS Tracking, ease of use when it worked.

Cons

Units quit working. Platform was out dated. Limited reports compared to others.

Reasons for choosing Teletrac Navman DIRECTOR

Popped up first in google.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PF

Patrick F.

Logistics Manager

Construction

### "Do not recommend"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 8, 2021

The initial process was great. The sales team was thorough and had good initial follow up, but after that it went down hill. They gave me a great price to get the deal done asap. I verified before signing the contract I would get a couple key features, then come to find out, it did not. The company would not honor the contract either. I was more or less called a liar once I called the company out of their issues and they told me I never asked for certain features, which were the only features I used in previous software

Pros

The platform in which you view the vehicles is pretty easy to use and customizable for your needs 3rd party guy they hired to install was AMAZING

Cons

We switched from another company to Teletrac due to their horrible customer service and poor quality product. I would go back to them at this point I was sold on basic features it did not come with (posted speed alerts) Integrations to programs such as Fleetio did not work (confirmed it was Teletrac and not Fleetio with the issue) Multiple interactions with customer service were awful (one guy told me he" didnt know what to do and Im on my own") Response from the sales team post sale would take days, but when it came to signing the contract, it was minutes The tracker that was installed says on its specs it comes with a feature that it does not Odometer readings on platform never correct

Reasons for choosing Teletrac Navman DIRECTOR

We were offered a better deal then another company if we signed a contract same day

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tony M.

Operations Manager

Transportation/Trucking/Railroad

### "Small Carriers, Proceed with CAUTION!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 23, 2020

The shareholder's will lose in the long run if my experience is repeated with current or future customers. Good business stems from good ethics. If your equipment threatens the life of your client's organization, then how ruthless can Teletrac be in filing frivolous lawsuits against small motor carriers such as my organization. MY TRUCKS were parked for over TWO WEEKS! The individual TELETRAC SENT did not come to the scheduled appointment in our yard! I was on my knuckles dealing with drivers threatening to quit because of your software! To the shareholder's or responsible party in making informed business decisions for Teletrac, focus on a continuous improvement strategy which will increase the bottom line. Focus to why the software shows a driver is on duty when a driver signs out and to why the HOS time is always ahead of the current or live time.

Pros

I don't want to sound bold so that an opportunity may arise and therefore I will simply pass on this question.

Cons

The product did not live up to the presumed expectations. The software remained on duty status when the truck was parked in the yard. The software had a time lapse which negatively impacted HOS. We were signed up in the "hero" program and our hero never replied to any of our messages. The service department contracted with Teletrac dissolved or filed for bankruptcy, DURING the COVID PANDEMIC, in which we literally shut down our operations for a couple of weeks to then be told to reschedule. So it was either I go bankrupt waiting for Teletrac to stand by their commitment in offering my motor carrier company a solution for my trucks standing idle as my fixed and variable expenses increase or respectfully reach out to their customer service and request for the mailing address so that I can mail the equipment and software back to Teletrac. Instead, their customer service matched the quality Teletrac offers the public and they insisted that they will get it together. Well, i'm sorry to burst your bubble Telectrac, but you breached the contract when you threaten the stability of my organization. My incident has taken place with Teletrac within a month. I returned the equipment and now they have an attorney reaching out to me on a bogus lawsuit in the amount of $37,000. I have less than 15 trucks and potential customers should do the math.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LU

Lucynda U.

Office Manager

Chemicals

### "Teletrac/Director GPS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 8, 2020

I like the software and how easy it is to use. It supports safe driving for drivers if used for a reward system. It can prove your driver side if they were to have an accident because the device has 3 cameras. I would recommend this software if you want to be able to see driver location at any time or their history. You can also create customize reports by vehicle.

Pros

I like the fact that software is easy to use and didn't require me to read a long manual in order to get it set up. The same day I got my log in I was able to track the vehicles and video of drivers who didn't not practice safe driving.

Cons

I don't like that this involves two companies. One company supports the software and the other company supports the actual hardware. Plus Verizon is involved with the actual GPS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/reviews/)

Popular comparisons

[Samsara vs Teletrac Navman DIRECTOR](https://www.capterra.com/compare/38533-167543/DIRECTOR-Fleet-Software-vs-Samsara-for-Fleets-0-00-6-23) 

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