--- title: "ServiceChannel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceChannel Software - reviews, pricing plans, popular comparisons to other Work Order products and more." source_url: "https://www.capterra.com/p/38574/ServiceChannel/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ServiceChannel Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServiceChannel ## What is ServiceChannel? ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. With a simple process for requesting service, you can keep your locations in top-notch shape and keep your customers happy. By automating the work order process, you can focus on serving customers while keeping your business running smoothly and proactively. Any multi-site organization that operates a portfolio of similar locations is a great fit for ServiceChannel, including retailers, grocery, restaurants, convenience stores, healthcare chains, banks, storage, and fitness clubs. With our network of proven service providers, you can get work done faster and at a lower cost. And with our managed services, we help with day-to-day management of work orders and providers, so your team can focus on customers. ## What is ServiceChannel used for? [Work Order](https://www.capterra.com/work-order-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 160 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Facility Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceChannel?[Manage this product listing](https://www.g2.com/products/servicechannel/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceChannel 4.5 (157) VS. [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (157) Ease Of Use 4.8 (1,080) Value For Money 4.5 (115) Value For Money 4.7 (998) Customer Service 4.4 (145) Customer Service 4.8 (1,018) ## ServiceChannel alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (629)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (454)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/38574/ServiceChannel/alternatives/) ## FAQs about ServiceChannel Overview ### What problems does ServiceChannel solve? ServiceChannel solves scattered facility-service workflows by centralizing work orders, vendor communications, proposals, photos, invoices, and job histories. It gives facilities managers, multi-location operators, field technicians, finance teams, and service vendors real-time status, documented accountability, cost tracking, and approval records for dispatching, completing, and paying for maintenance work. Answer based on 118 reviews Overview ### Which roles and teams benefit most from ServiceChannel? ServiceChannel is most used by facilities managers, facilities directors, and store facilities coordinators who manage maintenance requests, vendor work orders, and site compliance. Operations leaders track service delivery and costs across locations, while project and service coordinators schedule repairs, follow progress, and keep stakeholders informed. Answer based on 146 reviews Overview ### What company size and industries is ServiceChannel built for? ServiceChannel is built for small businesses and multi-site retail organizations, with 48% of reviewers from small businesses and retail representing 32%. It also serves enterprise companies (40%) and midsize businesses (12%), particularly across facilities services (24%) and construction (15%), plus grocery, restaurants, convenience stores, healthcare chains, and banks. Answer based on 157 reviews Features and Usability ### What are the key features of ServiceChannel? ServiceChannel includes work order creation and work order management for submitting requests, attaching notes, photos, and documents, and tracking open jobs and their history. Scheduling and preventive maintenance support appointment visibility and recurring service. Alerts/notifications flag missed arrival estimates or overdue updates, while reporting and data import/export support service, vendor, and billing analysis. Answer based on 25 reviews Overview ### What features does ServiceChannel offer for facility management? ServiceChannel provides work order dispatching, vendor coordination, proposals, invoicing, reporting, asset records, preventive maintenance, and integrations for multi-site facility operations. Enterprise teams value real-time updates, compliance tracking, filters, and configurable workflows. Some users find the interface dated, mobile functions limited, and initial setup or preventive-maintenance configuration difficult. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does ServiceChannel integrate with? ServiceChannel integrates with 10 third-party tools, including Microsoft 365 and Microsoft Teams for collaboration, NetSuite and Oracle PeopleSoft for business operations, SAP Ariba and SAP S/4HANA Cloud for procurement and ERP, and ServiceNow IT Service Management for service workflows. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on ServiceChannel? ServiceChannel offers in-person and live online training, webinars, documentation, and videos. Reviewers report that store staff, contractors, and other nontechnical users learn basic work-order tasks quickly, while administrators, owners, and teams configuring integrations or advanced workflows need more time and role-specific training. Thorough pre-launch training supports smoother rollouts. Answer based on 16 reviews Getting Started and Support ### What customer support options does ServiceChannel offer, and how do users rate the experience? ServiceChannel provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live representative support. Users often describe support as helpful, patient, responsive, and effective at resolving technical issues, with quick email replies. However, some report slow resolutions, difficult after-hours interactions, and inconsistent service quality. Answer based on 72 reviews Features and Usability ### How well does ServiceChannel handle work orders and invoices? ServiceChannel centralizes work orders, proposals, technician notes, photos, and invoices so facility teams can track each job from request through payment. Multi-location operators value the shared visibility, status updates, and organized documentation. Some vendors encounter approval delays, completion verification waits, or restrictions when expired work-order dates need changes. Answer based on 66 reviews ## Features AI summary Based on 3,290 Work Order reviews Capterra data shows that buyers of work order software rank the following features as their top priorities: - **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**61%**) - **Work Order Creation** (**55%**) ServiceChannel supports all three of the features reviewers value most: **Maintenance Scheduling**, **Billing & Invoicing**, and **Work Order Creation**. Together, these capabilities help businesses plan recurring service work, create and track jobs efficiently, and manage charges accurately, allowing teams to keep maintenance operations organized from request through payment. Scheduling 4.8 (30) 90.00% of 30 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Work Order Creation 4.6 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Create a new work order Mobile Access 4.2 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Preventive Maintenance 4.5 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Alerts/Notifications 4.5 (27) 92.59% of 27 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges ServiceChannel 100 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Downtime Tracking: Track unplanned equipment or network failures - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Project Tracking: Monitor the progress of projects from start to finish - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (153) 4.4 Based on 153 reviews ## Pricing Value for money 4.5 (115) ### Starting price Free trial not available Value for money 4.5 (115) 4.5 Based on 115 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[ Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[ SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)[ ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (145) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (145) 4.4 Based on 145 reviews ## User reviews Overall rating 4.5 Based on 160 reviews Filter by rating Counts reflect reviews available in this feed. 5(94) 4(51) 3(12) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful Claudia J. Director of Operations Used the software for: 5+ years ### "Service Channel User Review" 5.0 November 5, 2026 Tracking all of our clients’ work orders and keeping the information safe saves us a lot of time and keeps everything organized. Pros SC is very simple to navigate and easy to use Cons The system requires too many filters just to isolate the information I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephanie F. Director of Client Services Used the software for: 5+ years ### "Intuitive Navigation, but Rates and Work Order Views Need Streamlining" 3.5 November 5, 2026 SC lets us track all of our work orders in one place, and it also makes it easy to run reports across all work orders when we need them. Pros The functionality is intuitive and easy to navigate. Cons The rates area in the profile is cumbersome and clunky. It is hard to update rates in a way that makes sense. Filtering works well but it would be nice if you could collapse the work orders / see a true work order list without the details. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrative Director Used the software for: 3-5 years ### "Administrative Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2026 Service Channel has been great for us. We primarily use it for dispatching and invoicing with our customers. When we run into issues with a work order, we really appreciate being able to call and get help right away. If customer service needs to confirm information with another department, they always call us back the same day. Pros Invoicing has been very easy, and uploading our invoices and photos is straightforward. Communication with your team is great both via email and over the phone. Additionally, the check-in and check-out process is smooth, allowing us to easily confirm that our technicians are checking in and out properly. We especially appreciate that we can still speak directly with a real person whenever we have questions, rather than being limited strictly to chat features like many other platforms offer. Cons At this time, we do not have any cons to report regarding ServiceChannel. It is a user-friendly program and very easy to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Central Support - Senior Team Lead Used the software for: 3-5 years ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2026 I have had a great experience with ServiceChannel, and is certainly the preferred Facility Management portal that my organization uses. Pros The visibility it gives my team into the entire history of a WO, from the time a request is placed to the time we invoice. This allows us to make any billing adjustments prior to invoicing and ensure our customers are being billed properly. Cons Some of the users use it differently, so a learning curve may be needed to properly use the platform. Once our users are educated on it and our process, it seems to work great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amanda S. Service Manager AP AR Used the software for: Less than 1 year ### "Easy to use!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 Love how easy it is to use and the user friendly look. Alot of other programs are harder to navigate but not ServiceChannel. Pros Easy to use for vendors, can drag and drop picture and invoices. I love the scheduling system and how is it is to communicate with Vendor. Cons Once I submitted a work order there is no way for me to see it. I wish that I can see it and maybe be able to edit it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dir of Ops Used the software for: 3-5 years ### "Easy to use, smooth transactions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 Very easy, smooth, and simple. We also appreciate the ease in which techs could update Information and pictures. Pros Ability to track, easily locate, and manage work orders with clients with a smooth transactional flow of information, documents, and expectations. Cons only when reaching out to others, positions are not always outlined therefore more people are tagged in responses than necessary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chris C. Service dispatcher Used the software for: 1-3 years ### "Great after learning the ropes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 6, 2026 I do like using Service Channel after getting used to it. At first, I was hesitant due to the complexity. Now that I have used it for almost two years, it has become very helpful. Pros It allows for quick, easy communication between the customer and me. Incoming work orders are all in one place instead of being spread out across multiple apps. Cons Initially, there is quite a steep learning curve. The general feel of the app is not that user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC cortne C. CSR Used the software for: 3-5 years ### "Organized and Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 I love service channel. I like the organization it offers, and I think most companies should use this software. Pros Service channel is very simple to use and offers easy communication between clients and the customers. They have filters that allow quick shortcuts to view certain work orders and provide prompt management. Cons Sometimes it can be slow but it is not often. I have been using this software for 3 years and I can count on one hand how many times the system has been down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Donna W. Electrical Service Admin Used the software for: 3-5 years ### "ServiceChannel is probably one of the easiest customer platforms to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 It helps us manage our jobs and our guys in the field seem to have few problems using the mobile app. Pros ServiceChannel makes it easy to keep track of our jobs and post updates while tagging our clients for any actions or follow up. It's simple to upload our invoices. Cons Sometimes I have issues with our scheduled service tickets not matching up with our service dates but that is usually easily remedied. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. elaine W. Admin Assistant Used the software for: 3-5 years ### "Service Channel Makes My Job Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2026 I appreciate having Service Channel to help me do my job and cannot even imagine how much more time consuming it would be with out it. Pros I have been using service channel for the past 4 years to assign hundreds of work orders. It is the perfect tool to keep track of the progress of the work being completed on time. It also makes it easy to confirm the completion of the work when it comes time to pay invoices. Cons The one thing I wish I could do more easily is assigning multiple work orders to the same contractor at the same time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/38574/ServiceChannel/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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