Who Uses This Software?

Developed specifically for the needs of mid-sized companies (200 to 2,500 employees). Markets which have complex requirements like Construction, Non Profits and Manufacturing.


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    HR, Payroll and Talent Engagement - PEPM model, pay for what you use
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Criterion
  • www.criterionhcm.com
  • Founded 1984
  • United States

About Criterion HCM

Criterion delivers the best human capital management (HCM) software user experience, functionality and value in the mid-market. Our full range of HCM solutions and state-of-the-art platform help organizations better manage the entire employment lifecycle and make data-driven workforce decisions at every stage. Criterion has served the HCM needs of mid-sized companies for more than 30 years.


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Criterion HCM Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

Criterion HCM Reviews Recently Reviewed!


Very much pleased with Criterion HCM

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, it's a reliable app that allows me to access my information anywhere, anytime. Though, it wouldn't hurt to add more features to make it more comprehensive.

Pros: I love using this software especially when I'm at home. I can easily access my payroll information- very accurate and convenient.

Cons: It has fewer functionalities compared to what we've used before. But it makes it easier to use and simpler, so I don't really mind.

Good

Jan 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons: Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

ESS Review

Aug 13, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate the support that is provided. They are very quick to respond to any problem that I have and also to communicate where they are in the process. What I like best about the product is the ease of looking up information on an employee. Being able to see their history at my fingertips is awesome.

Cons: It runs a little slow sometimes, but there is really nothing I don't like.

Recommendations to other buyers: If you have a small workforce, I would recommend that you talk with Criterion. What you get for the price is well worth it.

System is great, data upload is iffy, customer service is acceptable

Jan 11, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Cons: The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

Criterion HCM - Perfect Software

Aug 11, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I always get fast and great help from the customer service department. The system is easy to use.

Cons: I wish I could add fields on my own. It seems that I can re-label fields but not add them on my own.

Recommendations to other buyers: Use some real life situations to test software, such as hires, rehires, salary, and job changes.

FFVA uses HR, Payroll, & ESS

Aug 12, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use and the efficiency of the support staff.

Cons: The products we use don't really have any downsides.

Recommendations to other buyers: Consider what needs your company has, and make sure that these products will fill them.