--- title: "Sage HCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sage HCM Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/38692/Criterion-HCM/" page_type: "product" language: "en" --- # Sage HCM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sage HCM ## What is Sage HCM? A Modern HR Platform You'll Actually Love Systems should work around you – not the other way around. With Sage HCM, flexibility is baked into our DNA, powered by AI. Our purpose-built platform is fully customized to address whatever unique problem or process your company is facing. Our fully integrated and simple approach integrates three key aspects under one unified experience: HR SYSTEMS Reduce admin and delight your employees: Criterion streamlines your critical HR, payroll, and talent engagement operations with a single platform that’s in-depth, user-friendly, and easy to configure. TALENT ENGAGEMENT High-performing teams need a platform that streamlines hiring, preboarding, onboarding, training, and more. PAYROLL OPERATIONS Eliminate Payroll Complexity Process payments, track time, allocate labor costs, calculate tax rates, and file taxes all in one place. ## What is Sage HCM used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $11 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sage HCM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sage.com&name=Sage HCM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sage HCM 4.3 (13) VS. [4.6 (3,551)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $11 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (13) Ease Of Use 4.7 (3,513) Value For Money 3.9 (9) Value For Money 4.5 (2,620) Customer Service 4.3 (12) Customer Service 4.5 (2,734) ## Sage HCM alternatives [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [4.4 (7,257)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155895/WorkforceNow/) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) [4.3 (730)](https://www.capterra.com/p/480/UKG-Pro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/480/UKG-Pro/) [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [4.2 (1,148)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198579/UKG-Ready/) [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) [4.3 (1,063)](https://www.capterra.com/p/205376/Dayforce-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205376/Dayforce-HCM/) ## FAQs about Sage HCM Overview ### Which roles and teams benefit most from Sage HCM? Sage HCM benefits HR leaders, recruiters, and talent teams that manage employee records, hiring workflows, and organizational development. Operations, payroll, and finance administrators use it to support workforce data accuracy and compliance, while sales and service teams benefit from streamlined personnel processes that reduce administrative overhead. Answer based on 10 reviews Overview ### What company size and specific industries is Sage HCM built for? Sage HCM is designed for mid-sized companies with 100 to 5,000 employees, including organizations in construction, financial services, nonprofits, higher education, energy, and related sectors. It is built for businesses that need human capital management support across these industry types. Features and Usability ### What are the key features of Sage HCM? Sage HCM offers employee management tools such as employee database, employee profiles, employee self service, and employee portal, plus onboarding, offboarding, and applicant tracking. It also includes payroll management, time tracking, attendance tracking, benefits administration, performance management, reporting and analytics, and alerts/notifications. Getting Started and Support ### What training and onboarding options does Sage HCM offer? Sage HCM provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled virtual learning, self-paced reference, and recorded walkthroughs for teams that need different ways to learn the system. Getting Started and Support ### What customer support options does Sage HCM offer? Sage HCM provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support is designed for direct access to assistance and self-service help resources. No reviewer feedback is available here, so user experience details such as response speed or agent helpfulness cannot be described. ## Features AI summary Based on 14,356 Human Resources reviews Capterra reviewers highlight these as the features buyers value most when choosing Human Resources software: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) Sage HCM includes **Employee Management** and **Payroll Management**, so teams can maintain employee records and handle payroll processing in one system. However, it does not include **HR Management**. Instead, Sage HCM offers other highly rated capabilities such as **Employee Database** (**46%**), **Time & Attendance** (**48%**), and **Time Off Management** (**42%**), giving teams accurate workforce records, better visibility into hours worked, and clearer leave tracking while helping businesses manage day-to-day HR tasks more efficiently. Payroll Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time & Attendance 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Time Off Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Reporting/Analytics 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Employee Benefits Administration 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Sage HCM 50 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - 401(k) Tracking: Track 401(k) participant contributions and employer match - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Benefits Management: Record employee's benefit plans and selections throughout career progression - Check Printing: Print paychecks issued to confirm payment of wages or salary - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages --- Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 3.9 (9) Criterion HCM for HR $11.00 Per User,Per Month Criterion HCM for Talent Engagement $6.50 Per User,Per Month Criterion HCM for Payroll $6.50 Per User,Per Month Value for money 3.9 (9) 3.9 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating 5(6) 4(6) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent MB Mac B. Sales Operations Consumer Goods ### "Great software for HR and employees" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2023 Overall, it is a great platform for managing our time-off and payroll. I love that I can see how much of my pay is going towards taxes, and all the different breakouts. I would recommend it to companies looking for HR platforms. Pros I really like the functionality for signing up for courses/lessons that we have to do as a company. It's super easy for me to register for classes on Criterion, and it syncs to my calendar. I also really like the time management aspect of it, where I can see how many PTO day's I have left in a year. Cons I feel as though the UI is a bit dated - it looks a bit old, but that could be something we can change on our end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joel Neil W. Specialist Recruiter Media Production ### "Good For Talent Engagement Solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 31, 2023 Integrated with other HCM software, worked on the talent engagement, outcome was satisfying. Pros Interface looks good and appealing when you adapt to it. Shows history of anything you need and creates quick graphs in real-time. Cons Not very easy to use at the beginning, lots of features that we do not use regularly. Need to keep simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Angie L. Ing Software Information Technology and Services ### "Excelente sistema." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 8, 2023 Pros Me encanta la facilidad en la que se pueden personalizar y extraer informes. Cons Se podria mejorar su sistema de atencion al cliente ya que es muy demorado en dar respuesta. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR laura R. agente de ventas Insurance ### "software rrhh bastante resolutivo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 27, 2023 Pros Lo que mas me ha gustado de este software es el poder buscar información de los empleados y tan sumamente rápido junto con el proceso de las nominas, la verdad es que evita muchísimo trabajo siendo gratamente eficaz. Cons No tengo nada malo que decir porque de momento las veces que lo he utilizado me ha resultado muy eficaz, tal vez lo único que podría decir es que es bastante lento a la hora de iniciar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Ingeniero Construction ### "Buen software de RRHH" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2023 Pros Buenas funcionalidades, con procesamiento de nóminas rápido, lo cual se agradace bastante. Cons Lo que menos me ha gustado es la lentitud que muestra a veces. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alekhya H. Clinical investigator Hospital & Health Care ### "My experience with criterion " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 2, 2023 Pros Minimum data input with faster payroll processing.It is very faster to look for employees information. Great utility tools for minimum data input. The double entry problem is also eliminated Cons There is a slight lag due to heavy load and thereby performs slow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Chelsey R. HR Director Construction ### "Criterion for nation-wide construction company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 8, 2021 We eliminated double entry, have saved money and storage on saving personnel files and are able to customize access to many people to use the system as it works best for them while maintaining security. Pros Easy to use and to be trained on. Everything filters into the appropriate to eliminate double entry Cons Employee history could include more information for companies who have employees who come and go multiple times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Linda D. Secretary/Assistant Treasurer Retail ### "Buyer Beware!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 8, 2021 Pros It is easy to see an employee's history. The time clock functionality is definitely a plus. Processing payrolls are streamlined with minimal data input. The re-hiring feature is very beneficial. Cons There is a rounding issue with reports. The actual amount paid to employees' do not match reports. Very difficult to get issues resolved timely, if ever resolved. The system does not have the capability to create files to upload for state W-2 reporting (even though we were told that would not be a problem before purchasing). Many times it has taken up to 45 minutes to log into the system. It is difficult to get reports that meet certain needs for reporting benefits. End up using several reports to consolidate into one for the required reporting information. Issues with employees that live is one state and work in another state. Reasons for choosing Sage HCM Based on the demo and information given to us, it seemed like the best fit for our organization. The sales team did not provide accurate information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Susan V. Mgr of HR & OD ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 22, 2018 Pros It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record. Cons Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MS Megan S. Client Processing Service Specialist Management Consulting ### "System is great, data upload is iffy, customer service is acceptable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 11, 2018 Pros I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull Cons The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/38692/Criterion-HCM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.