# Sage HCM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sage HCM Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/38692/Criterion-HCM/alternatives

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# 

 Sage HCM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sage HCM

## What is Sage HCM?

A Modern HR Platform You'll Actually Love Systems should work around you – not the other way around. With Sage HCM, flexibility is baked into our DNA, powered by AI. Our purpose-built platform is fully customized to address whatever unique problem or process your company is facing. Our fully integrated and simple approach integrates three key aspects under one unified experience: HR SYSTEMS Reduce admin and delight your employees: Criterion streamlines your critical HR, payroll, and talent engagement operations with a single platform that’s in-depth, user-friendly, and easy to configure. TALENT ENGAGEMENT High-performing teams need a platform that streamlines hiring, preboarding, onboarding, training, and more. PAYROLL OPERATIONS Eliminate Payroll Complexity Process payments, track time, allocate labor costs, calculate tax rates, and file taxes all in one place.

## What is Sage HCM used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$11

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sage HCM

4.3 (13)

VS.

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$11

Per User, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (13)

Ease Of Use

4.6 (3,070)

Value For Money

3.9 (9)

Value For Money

4.4 (2,231)

Customer Service

4.3 (12)

Customer Service

4.5 (2,325)

## Sage HCM alternatives

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[4.5 (1,729)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

[4.3 (702)](https://www.capterra.com/p/480/UKG-Pro/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/480/UKG-Pro/)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

[4.4 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/155895/WorkforceNow/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Payroll Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Reporting/Analytics

3.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Time Off Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Employee Benefits Administration

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Employee Onboarding

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

Sage HCM 49 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Track 401(k) participant contributions and employer match

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Record employee's benefit plans and selections throughout career progression

Print paychecks issued to confirm payment of wages or salary

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Determine what amounts employees should contribute towards their benefits from each paycheck

Digitally deposit correct payroll amounts into individual employee's bank accounts

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Gateway through which employees can access the system

Track employee time off under the family and medical leave act (FMLA)

Facilitate training materials that help employees grow and progress in their positions

Manage and track employee attendance

Pay employees in multiple states with correct tax deduction amounts in each

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Select benefits and provide information needed to participate in a benefit via an online portal

Manage employee salary processes, data, taxes, and records administration efficiently

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Planning, tracking and developing internal talent for future key position filling

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

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We can help you find the software with the features you need.

Features

4.5 (13)

4.5

Based on 13 reviews

## Pricing

Value for money

3.9 (9)

Criterion HCM for HR

$11.00

Per User,Per Month

Criterion HCM for Talent Engagement

$6.50

Per User,Per Month

Criterion HCM for Payroll

$6.50

Per User,Per Month

Value for money

3.9 (9)

3.9

Based on 9 reviews

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## Support, customer service and training options

Customer Service

4.3 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (12)

4.3

Based on 12 reviews

## User reviews

Overall rating

4.3

Based on 13 reviews

Filter by rating

5(6)

4(6)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MB

Mac B.

Sales Operations

Consumer Goods

### "Great software for HR and employees"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 8, 2023

Overall, it is a great platform for managing our time-off and payroll. I love that I can see how much of my pay is going towards taxes, and all the different breakouts. I would recommend it to companies looking for HR platforms.

Pros

I really like the functionality for signing up for courses/lessons that we have to do as a company. It's super easy for me to register for classes on Criterion, and it syncs to my calendar. I also really like the time management aspect of it, where I can see how many PTO day's I have left in a year.

Cons

I feel as though the UI is a bit dated - it looks a bit old, but that could be something we can change on our end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joel Neil W.

Specialist Recruiter

Media Production

### "Good For Talent Engagement Solutions"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 31, 2023

Integrated with other HCM software, worked on the talent engagement, outcome was satisfying.

Pros

Interface looks good and appealing when you adapt to it. Shows history of anything you need and creates quick graphs in real-time.

Cons

Not very easy to use at the beginning, lots of features that we do not use regularly. Need to keep simple.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Angie L.

Ing Software

Information Technology and Services

### "Excelente sistema."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 8, 2023

Pros

Me encanta la facilidad en la que se pueden personalizar y extraer informes.

Cons

Se podria mejorar su sistema de atencion al cliente ya que es muy demorado en dar respuesta.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

laura r.

agente de ventas

Insurance

### "software rrhh bastante resolutivo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 27, 2023

Pros

Lo que mas me ha gustado de este software es el poder buscar información de los empleados y tan sumamente rápido junto con el proceso de las nominas, la verdad es que evita muchísimo trabajo siendo gratamente eficaz.

Cons

No tengo nada malo que decir porque de momento las veces que lo he utilizado me ha resultado muy eficaz, tal vez lo único que podría decir es que es bastante lento a la hora de iniciar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Ingeniero

Construction

### "Buen software de RRHH"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 8, 2023

Pros

Buenas funcionalidades, con procesamiento de nóminas rápido, lo cual se agradace bastante.

Cons

Lo que menos me ha gustado es la lentitud que muestra a veces.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alekhya H.

Clinical investigator

Hospital & Health Care

### "My experience with criterion "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2023

Pros

Minimum data input with faster payroll processing.It is very faster to look for employees information. Great utility tools for minimum data input. The double entry problem is also eliminated

Cons

There is a slight lag due to heavy load and thereby performs slow

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Chelsey R.

HR Director

Construction

### "Criterion for nation-wide construction company"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 8, 2021

We eliminated double entry, have saved money and storage on saving personnel files and are able to customize access to many people to use the system as it works best for them while maintaining security.

Pros

Easy to use and to be trained on. Everything filters into the appropriate to eliminate double entry

Cons

Employee history could include more information for companies who have employees who come and go multiple times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Linda D.

Secretary/Assistant Treasurer

Retail

### "Buyer Beware!"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 8, 2021

Pros

It is easy to see an employee's history. The time clock functionality is definitely a plus. Processing payrolls are streamlined with minimal data input. The re-hiring feature is very beneficial.

Cons

There is a rounding issue with reports. The actual amount paid to employees' do not match reports. Very difficult to get issues resolved timely, if ever resolved. The system does not have the capability to create files to upload for state W-2 reporting (even though we were told that would not be a problem before purchasing). Many times it has taken up to 45 minutes to log into the system. It is difficult to get reports that meet certain needs for reporting benefits. End up using several reports to consolidate into one for the required reporting information. Issues with employees that live is one state and work in another state.

Reasons for choosing Sage HCM

Based on the demo and information given to us, it seemed like the best fit for our organization. The sales team did not provide accurate information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SV

Susan V.

Mgr of HR & OD

### "Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 22, 2018

Pros

It is truly an HR software built with HR end users in mind. The fact that positions are separate and allow you to track FTEs is logical versus some that I previewed that make simple things like EEO codes driven by the employee record versus the position record.

Cons

Flexible report writing features, or lack thereof. Getting data back out of the system in the form of reports is not user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Megan S.

Client Processing Service Specialist

Management Consulting

### "System is great, data upload is iffy, customer service is acceptable"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 11, 2018

Pros

I think the amount of things you can do with the service is amazing. Reports are easy to customize and pull

Cons

The customer service has been slow to respond and has not had some of the answers needed. The difficulty of doing a large upload

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/38692/Criterion-HCM/reviews/)

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