Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Installed - Windows

Vendor Details

  • Cacti
  • www.cacticom.com

About ObserveCTI

Selective voice & data recording without a need for a voice logger; audit calls, generate reports, simple migration.


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ObserveCTI Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

ObserveCTI Reviews

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