LogMeIn

LogMeIn Pro

4 / 5 2 reviews


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • LogMeIn
  • www.logmein.com
  • Founded 1998
  • United States

About LogMeIn Pro

With the release of LogMeIn Central and LogMeIn Pro, LogMeIn's next generation solutions for remote access and systems management, LogMeIn IT Reach is no longer available to new customers. We will continue to support existing IT Reach customers and assist them with their transition over time to the new products.


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LogMeIn Pro Features

  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring

LogMeIn Pro Reviews Recently Reviewed!

Great for Customer Support

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As far as remote access programs go, this is one of the best we have used. It allows access across operating systems, which is very beneficial and not true of some of the popular competing products. Taking this one step further LogMeIn maps numeric keypads from Mac to PC as well, which has been a point of frustration for alternative products.

LogMeIn also offers some good security features essential for business application. It is very easy to manage users while allowing each user to create their own account and password. Additionally, for each remote machine the user can customize the idle time allowed, add an additional password for access, and filter IP addresses that can access remotely.

Cons: Mac to PC can be frustrating. Copy & paste from remote PC to local Mac can be problematic as the clipboard does not always sync up and/or pastes in different formatting (adding spaces, removing line breaks, etc.). Also the keyboard mapping can intermittently go haywire from Mac to PC, requiring a closing and reopening of the remote session.

Overall: It is the perfect fit for customer support, especially across different operating systems.

LogMeIn Pro

Oct 25, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Convenience
Easy of use
File transfers from computer to computer

Overall: LogMeIn Pro is very easy to use and provides a great alternative to connecting remotely to computers without having to use Remote Desktop connection. Ability to transfer files, see diagnostics, etc. on the connecting computer is also a bonus.