--- title: "LogMeIn Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LogMeIn Pro Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/39016/LogMeIn-Central-Pro/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # LogMeIn Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LogMeIn Pro ## What is LogMeIn Pro? With the release of LogMeIn Central and LogMeIn Pro, both part of GoTo's next-generation solutions for remote access and systems management, GoTo IT Reach is no longer available to new customers. We will continue to support existing IT Reach customers and assist them with their transition over time to the new products. ## What is LogMeIn Pro used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[IT Management](https://www.capterra.com/it-management-software/) Top alternative Featured Overall rating Based on 176 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Comprehensive remote connectivity tools Seamless cross-platform usability Frequent and steep price increases Starting price $30 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogMeIn Pro?[Manage this product listing](https://www.g2.com/products/goto-logmein-pro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogMeIn Pro 4.4 (176) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $30 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (176) Ease Of Use 4.7 (11,628) Value For Money 3.7 (131) Value For Money 4.8 (8,226) Customer Service 4.0 (109) Customer Service 4.6 (7,519) ## LogMeIn Pro alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,645)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,801)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,507)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) Highest Rated [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) [4.8 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193062/GoToMyPC/) [View all alternatives](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/alternatives/) ## FAQs about LogMeIn Pro Overview ### What problems does LogMeIn Pro solve? LogMeIn Pro solves the problem of employees losing access to office desktops, business applications, and files when working from home, traveling, or covering multiple locations. It also reduces onsite support visits by letting IT teams troubleshoot devices, transfer large files, manage remote machines, and assign access to approved users. Remote staff, help-desk technicians, small-business owners, and field professionals benefit most. Answer based on 142 reviews Overview ### Which roles and teams benefit most from LogMeIn Pro? LogMeIn Pro is most used by IT managers, systems administrators, and software engineers who provide remote support, manage devices, and troubleshoot access issues. Owners, CEOs, finance leaders, and operations directors use it to reach office computers and business systems from offsite locations. Project, property, and HR managers support distributed staff and routine administrative work. Answer based on 176 reviews Overview ### What company size and industries is LogMeIn Pro built for? LogMeIn Pro is a remote device management solution primarily used by small businesses, which account for 71% of reviewers, led by Computer Software at 11%. It also serves midsize businesses (16%) and enterprises (13%), with adoption in Information Technology and Services (9%) and Accounting (6%). Answer based on 176 reviews Features and Usability ### What are the key features of LogMeIn Pro? LogMeIn Pro includes core remote access and remote control for computers across locations and devices, with multi-monitor display and remote printing. Frequently discussed features include file transfer, remote support, and access management. Security capabilities include authentication, two-factor authentication, password management, and access controls/permissions for controlling remote connections. Answer based on 99 reviews Pricing ### How much does it cost and what fees or limitations are included? LogMeIn Pro starts at $30 per month, billed annually, for the Individuals plan covering two computers. Power Users costs 70 monthly for five computers, and Small Businesses costs 129 for 10. A free trial is available. Reviewers value unlimited users but often cite high annual costs, price increases, and difficult auto-renewal cancellation. Answer based on 69 reviews Integrations ### Which third-party tools and platforms does LogMeIn Pro integrate with? LogMeIn Pro integrates with LastPass for password management and access control. This native connection covers the main third-party platform listed in the catalog data for LogMeIn Pro. Answer based on 3 reviews Getting Started and Support ### What customer support options does LogMeIn Pro offer, and how do users rate the experience? LogMeIn Pro offers email/help desk, FAQ/forum, phone support, 24/7 live representative assistance, and chat. User experiences are mixed: some describe helpful, available technical assistance and strong troubleshooting, while others report slow responses, repeated escalation, limited helpfulness, and frustrating cancellation or billing interactions. Answer based on 42 reviews Security ### How does LogMeIn Pro handle data security and access control? LogMeIn Pro uses multi-factor, including three-factor, authentication, secure logins and connections, and administrative controls for users, groups, and permissions. Administrators can set idle-time limits, require an additional access password, and filter remote access by IP address. Screen blanking supports privacy. Some reviewers reported a past security flaw and encryption that failed their audit requirements. Answer based on 26 reviews Bugs and issues ### Does LogMeIn Pro have connection or reliability issues? LogMeIn Pro provides dependable remote access for many IT teams, but connection stability can vary. Reviewers report effective troubleshooting and reliable everyday sessions, while some encounter disconnections, slow connections, lag, or inconsistent keyboard shortcuts, especially on unstable Wi-Fi or when handling demanding applications remotely. Answer based on 48 reviews ## Pros and Cons Comprehensive remote connectivity tools 83% positive reviews out of 72 Most reviewers indicate remote computer access allows efficient support, flexible work, and reliable multi-device connections. Frequent and steep price increases 67% negative reviews out of 43 Some reviewers feel pricing is excessively high, with frequent increases making it difficult to justify continued use. Seamless cross-platform usability 90% positive reviews out of 40 Most reviewers describe ease of use as enabling quick, intuitive access across devices and operating systems. Maria U. Customer Support Manager, 51 - 200 employees. "I like that LogMeIn Pro is straightforward and the UI is amazing." Reliable technical assistance experience 76% positive reviews out of 34 Most reviewers find customer support dependable, responsive, and helpful for resolving issues and maintaining satisfaction. ## Features AI summary Based on 4,327 Remote Desktop reviews Capterra data shows that buyers of Remote Desktop software rank the following features as their top priorities: - **Secure Login** (**68%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) LogMeIn Pro includes **Remote Access/Control** and **Access Controls/Permissions**, giving teams a practical way to connect to devices from anywhere while managing who can view or control systems. However, it does not include **Secure Login**. These features help businesses maintain oversight of remote sessions, limit access based on user roles, and support day-to-day IT work more efficiently. Remote Access/Control 4.4 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.5 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Transfer 3.8 (16) 31.25% of 16 reviewers that rated this feature as important or highly important Move files across different systems or networks Collaboration Tools 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Reporting & Statistics 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Remote Printing 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Print remote documents from multiple devices LogMeIn Pro 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Monitoring: Track and report on everything that happens within the system or network - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - Authentication: Verify the identity of users/devices to enable secure access - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - File Transfer: Move files across different systems or networks - Intrusion Detection System: Identify and alert about security breaches by third parties - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - License Management: Track and organize the number of licenses available to the organization - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Printing: Print remote documents from multiple devices - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - VPN: Extend virtual private network over public networks to enable protected information exchange - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. Features 4.4 (176) 4.4 Based on 176 reviews ## Pricing Value for money 3.7 (131) Free Trial [View pricing plan details](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/pricing/) Individuals $30.00 Flat Rate,Per Month It includes: - 1 Free License to Lastpass Premium - 1tb File Storage - Logmein Antivirus - Multi-Monitor Display - Remote Access - Remote Printing - Unlimited Users Power Users $70.00 Flat Rate,Per Month It includes: - All features of individual plan + 3 free licenses to LastPass premium Small businessess $129.00 Flat Rate,Per Month It includes: - All features of the Individual plan and power users plan + 5 free licenses to LastPass premium Value for money 3.7 (131) 3.7 Based on 131 reviews ## Integrations [ LastPass](https://www.capterra.com/p/151988/LastPass/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (109) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (109) 4.0 Based on 109 reviews ## User reviews Overall rating 4.4 Based on 176 reviews Filter by rating 5(93) 4(62) 3(15) 2(2) 1(4) Mentioned topic Sorted by most recent TM Tracy M. System IT Manager Architecture & Planning ### "Good for small scale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 Reliable and smooth to use, as long as your connection is good there is no mouse input lag. Outages are minimal. Pros Very good for personal use. The right amount of features for the price for individuals or small businesses. Cons Not as versatile as Logmein Central. We opted to purchase Central instead for our company as the extra features are very useful. Alternatives considered [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Reasons for choosing LogMeIn Pro We opted to use Logmein Central because we are a larger company and the extra features are useful. Logmein Pro is the same thing with less features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Drew L. SR SYS Admin Consumer Goods ### "Let's Get Logged In!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 30, 2026 We used LogMeIn Pro for several years to handle our remote desktop connections and IT support before migrating to a more modern, budget friendly setup. Overall, it was a dependable workhorse that provided rock solid remote control, fast file transfers, and great display quality back in the day. While steep price hikes eventually forced us to move on, it was certainly one of the most capable remote access solutions available during the time we used it. Pros LogMeIn Pro was a main staple for our remote access needs for a long time. The learning curve was practically non existent, making it painless for everyone on our team to jump right in and start working. Screen resolution matching was top notch, so controlling remote desktops felt fluid and natural without any annoying text scaling issues. We also appreciated having integrated virus and malware protection capabilities, which gave us an extra layer of security when connecting to offsite endpoints. For overall speed and smooth remote management, it worked really well during the years we relied on it. Cons The biggest downside eventually came down to value for money. Year after year, subscription price increases made it harder to justify, especially as more cost effective alternatives entered the market. We occasionally ran into minor bugs and issues, such as display freezing during session handoffs or the background host agent disconnecting after operating system updates. Whenever we reached out to customer support for help, response times could be hit or miss, which felt frustrating given the high cost of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dominica E. IT Administrator Electrical/Electronic Manufacturing ### "Great tool to help troubleshoot issues or install software remotely." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 4, 2025 Wonderful. It's very user friendly and easy to use. Our vendors appreciate us using this software. It makes troubleshooting easy on both parties. Pros Easy way for remote access when troubleshooting an issue with the computer or software programs. Many of our vendors use this product in helping us with setting up their software or with an issue we are having. Cons There is nothing I like least about LogMeIn Pro. I have not had any issues using the product. Very solid software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tara G. CEO Professional Training & Coaching ### "Horrible business practices, not customer oriented" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 13, 2025 I essentially stopped using the product and when I went to cancel I couldn't find where I should go to do that. I finally figured out that I have to get on the phone with them. The system was a nightmare to get through to a person. I had to verify through both the billing address and the last 4 of my credit card, which had been stolen so they had the wrong number. Then I requested a refund and they refused. I asked to speak to a supervisor and they refused. Pros Connectivity to another computer is it but not worth it. Cons 1) They bill without warning you that you're up for renewal 2) You have to call to cancel 3) It is a nightmare to cancel 4) They won't refund even if you are within a week of your renewal 5) Their website is difficult to navigate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Business Supplies and Equipment ### "Reliable Remote Access solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 October 26, 2024 Expensive tool but experience has been positive and a reliable tool for Remote access and options like file transfers are great. However pricing $350 A year for the basic pro plan is bit extra with so many similar tools available in the market. Pros I like the simplicity and reliability of the tool. It makes remote access incredibly easy, if you are working from home or need to quickly get into a computer while on the go. Also the file transfer option is also good which allows to transfer large files as well. Cons It is bit pricey for small business or if want to use it just occasionally. The mobile is also not very responsive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Benjamin D. CEO owner Health, Wellness and Fitness ### "Adequate remote work software for your business. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 17, 2024 Pros It works well for remote work and is secure. Cons We’ve experienced some bugs over time with regards to its consistency. Switched from [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) We weren’t happy with the previous software option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MU Maria U. Customer Support Manager Management Consulting ### "The Best Remote Access Solution " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 7, 2024 Pros I like that LogMeIn Pro promotes a remote working environment Accessing computers remotely is easy and secure I like that LogMeIn Pro is straightforward and the UI is amazing. Cons My experience with LogMeIn Pro is great and no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB RUSSELL B. customer Entertainment ### "pretty neat/pretty slick" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 3, 2024 i got the problem solved and i received the help from the worker because she could actually see what was going on with the t v and read the error code. I needed a new box which i did not like but that is an issue i have with direct t.v, since my bill went up with the new box. Pros THE DIRECT T V CUSTOMER service worker was able to get serial numbers from the box that i could not see Cons giving up the privacy of my dwelling as i moved around Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Callum D. IT Assistant Legal Services ### "Overall I've had no issues with LogMeInPro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 6, 2024 Overall I've had no issues with LogMeInPro just the set up, it's a capable and reliable piece of software which I have no problem using on a regular basis. Pros I like how you can seemlessly connect to client's computers. Cons The requirement for the user to have LogMeIn Pro installed beforehand. Switched from [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/) LogMeIn seemed more user friendly and useable. Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reasons for choosing LogMeIn Pro The pricing was more fitted to my budget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joseph M. Practice Administrator Medical Practice ### "Excellent Tool for Administrators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2024 Very easy to access. Customer support is always there to help if there might be an issue Pros Easy to use and the cost is low for the value you receive Cons There is nothing that stands out for me to give a CON Switched from [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Cost of 8 X 8 versus Log Me In Pro. Much lower Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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