# LogMeIn Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LogMeIn Pro Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more. Source: https://www.capterra.com/p/39016/LogMeIn-Central-Pro --- # LogMeIn Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LogMeIn Pro ## What is LogMeIn Pro? With the release of LogMeIn Central and LogMeIn Pro, both part of GoTo's next-generation solutions for remote access and systems management, GoTo IT Reach is no longer available to new customers. We will continue to support existing IT Reach customers and assist them with their transition over time to the new products. ## What is LogMeIn Pro used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[IT Management](https://www.capterra.com/it-management-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 174 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Flexible remote connectivity features Seamless and intuitive operation Frequent and steep price increases Starting price $30 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogMeIn Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goto.com/&name=LogMeIn Pro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogMeIn Pro 4.4 (174) VS. [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $30 Flat Rate, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (174) Ease Of Use 4.5 (267) Value For Money 3.7 (129) Value For Money 4.4 (224) Customer Service 4.0 (107) Customer Service 4.5 (222) ## LogMeIn Pro alternatives [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,425)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (34)](https://www.capterra.com/p/203059/NordLayer/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/alternatives/) ## FAQs about LogMeIn Pro Overview ### What problems does LogMeIn Pro solve? LogMeIn Pro solves remote work interruptions, on-site IT visits, and delays accessing office-only programs, files, or multi-monitor desktops from home or mobile devices. IT teams, help desk staff, small businesses, and distributed employees use it to troubleshoot user issues, transfer files, manage multiple machines, and keep work moving during travel, bad weather, or emergencies. Answer based on 134 reviews Overview ### Which roles and teams benefit most from LogMeIn Pro? LogMeIn Pro is most used by IT managers, systems administrators, and technical staff who need secure remote access, device management, and offsite troubleshooting. Business owners, executives, and operations leaders use it to reach office computers from anywhere, while project managers, finance teams, HR, and legal professionals access files and applications remotely. Answer based on 174 reviews Overview ### What company size and industries is LogMeIn Pro built for? LogMeIn Pro is built primarily for small businesses, which account for 71% of reviewers, with computer software at 11% as the top industry. It also serves midsize businesses at 16% and enterprises at 13%, with notable use across information technology and services at 9% and accounting at 6%. Answer based on 174 reviews Features and Usability ### What are the key features of LogMeIn Pro? LogMeIn Pro includes core remote access and remote control, plus file transfer for moving documents between devices. Differentiator features include remote printing, multi-monitor display, password management, and two-factor authentication. Reviewers also frequently mention mobile access, admin access controls, and separate file manager tools for remote support. Answer based on 99 reviews Pricing ### How much does it cost and what fees or limitations are included? LogMeIn Pro starts at $30/month for the Individuals plan, billed annually for 2 computers. Power Users costs 70/month for up to 5 computers, and Small businessess costs 129/month for up to 10. A free trial is available. Reviewers often cite annual billing and repeated price increases, though some find it reasonable and reliable. Answer based on 69 reviews Integrations ### Which third-party tools and platforms does LogMeIn Pro integrate with? LogMeIn Pro connects natively to LastPass for password management. This built-in integration adds a direct link between remote access and credential storage, giving LogMeIn Pro a clear third-party connection within the product catalog. Answer based on 2 reviews Getting Started and Support ### What customer support options does LogMeIn Pro offer, and how do users rate the experience? LogMeIn Pro offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Users often describe support as responsive and helpful when issues are resolved, but experiences are mixed: some report slow replies, repeated escalations, billing and cancellation difficulties, and inconsistent professionalism during phone interactions. Answer based on 42 reviews Security ### How does LogMeIn Pro handle data security and access control? LogMeIn Pro uses multi-factor, two-factor, and even three-factor authentication, secure login, domain authentication, IP filtering, extra passwords for remote machines, group-based permissions, and admin portal user management. It also supports screen blanking and privacy settings. Some reviewers note tedious logins, past security flaws, and encryption concerns during audits. Answer based on 25 reviews Bugs and issues ### Does LogMeIn Pro have connectivity or reliability issues? LogMeIn Pro handles everyday remote access reliably for many teams, but connection quality can vary. IT staff, remote workers, and small businesses often find it stable for troubleshooting and desktop access, while some users run into lag, disconnects, slow session starts, and occasional bugs, especially on weaker internet connections. Answer based on 48 reviews ## Pros and Cons Flexible remote connectivity features 83% positive reviews out of 72 Most reviewers describe remote computer access as reliable, supporting cross-platform use and efficient remote troubleshooting. Frequent and steep price increases 67% negative reviews out of 43 Most users comment pricing is high, with recurring increases making it difficult to justify long-term use. Seamless and intuitive operation 90% positive reviews out of 40 Most users report ease of use enables quick setup, smooth navigation, and convenient remote work experiences. Maria U Customer Support Manager, 51 - 200 employees. "I like that LogMeIn Pro is straightforward and the UI is amazing." Consistent and helpful assistance 76% positive reviews out of 34 Most reviewers indicate customer support is responsive, reliable, and contributes to positive client relationships. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.3 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.5 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Transfer 3.8 (16) 31.25% of 16 reviewers that rated this feature as important or highly important Move files across different systems or networks Collaboration Tools 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Reporting/Analytics 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Password Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords LogMeIn Pro 30 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Track and report on everything that happens within the system or network Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Verify the identity of users/devices to enable secure access Monitor service demand and performance to plan for adequate resources that meet business needs Provides a channel for team members to share media files, communicate, and work together Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Move files across different systems or networks Identify and alert about security breaches by third parties Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Track and organize the number of licenses available to the organization Observe and track the demand, usage, progress or quality of a system, product, or user Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Estimate or forecast of a future scenario based on the study of present trends Active monitoring of systems, applications, or networks Access work applications remotely, for when working away from the office and/or traveling Print remote documents from multiple devices Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extra layer of security that requires not only a password and username but also something specific to that user Extend virtual private network over public networks to enable protected information exchange Allows multiple users to simultaneously annotate on a digital whiteboard Get Advice We can help you find the software with the features you need. Features 4.4 (174) 4.4 Based on 174 reviews ## Pricing Value for money 3.7 (129) Free Trial [View pricing plan details](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/pricing/) Individuals $30.00 Flat Rate,Per Month It includes: - 1 Free License to Lastpass Premium - 1tb File Storage - Logmein Antivirus - Multi-Monitor Display - Remote Access - Remote Printing - Unlimited Users Power Users $70.00 Flat Rate,Per Month It includes: - All features of individual plan + 3 free licenses to LastPass premium Small businessess $129.00 Flat Rate,Per Month It includes: - All features of the Individual plan and power users plan + 5 free licenses to LastPass premium Value for money 3.7 (129) 3.7 Based on 129 reviews ## Integrations [ LastPass](https://www.capterra.com/p/151988/LastPass/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (107) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (107) 4.0 Based on 107 reviews ## User reviews Overall rating 4.4 Based on 174 reviews Filter by rating 5(92) 4(61) 3(15) 2(2) 1(4) Mentioned topic Sorted by most recent Dominica E. IT Administrator Electrical/Electronic Manufacturing ### "Great tool to help troubleshoot issues or install software remotely." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 4, 2025 Wonderful. It's very user friendly and easy to use. Our vendors appreciate us using this software. It makes troubleshooting easy on both parties. Pros Easy way for remote access when troubleshooting an issue with the computer or software programs. Many of our vendors use this product in helping us with setting up their software or with an issue we are having. Cons There is nothing I like least about LogMeIn Pro. I have not had any issues using the product. Very solid software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tara G. CEO Professional Training & Coaching ### "Horrible business practices, not customer oriented" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 13, 2025 I essentially stopped using the product and when I went to cancel I couldn't find where I should go to do that. I finally figured out that I have to get on the phone with them. The system was a nightmare to get through to a person. I had to verify through both the billing address and the last 4 of my credit card, which had been stolen so they had the wrong number. Then I requested a refund and they refused. I asked to speak to a supervisor and they refused. Pros Connectivity to another computer is it but not worth it. Cons 1) They bill without warning you that you're up for renewal 2) You have to call to cancel 3) It is a nightmare to cancel 4) They won't refund even if you are within a week of your renewal 5) Their website is difficult to navigate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Manager Business Supplies and Equipment ### "Reliable Remote Access solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 October 26, 2024 Expensive tool but experience has been positive and a reliable tool for Remote access and options like file transfers are great. However pricing $350 A year for the basic pro plan is bit extra with so many similar tools available in the market. Pros I like the simplicity and reliability of the tool. It makes remote access incredibly easy, if you are working from home or need to quickly get into a computer while on the go. Also the file transfer option is also good which allows to transfer large files as well. Cons It is bit pricey for small business or if want to use it just occasionally. The mobile is also not very responsive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Benjamin D. CEO owner Health, Wellness and Fitness ### "Adequate remote work software for your business. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 17, 2024 Pros It works well for remote work and is secure. Cons We’ve experienced some bugs over time with regards to its consistency. Switched from [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) We weren’t happy with the previous software option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MU Maria U. Customer Support Manager Management Consulting ### "The Best Remote Access Solution " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 7, 2024 Pros I like that LogMeIn Pro promotes a remote working environment Accessing computers remotely is easy and secure I like that LogMeIn Pro is straightforward and the UI is amazing. Cons My experience with LogMeIn Pro is great and no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB RUSSELL B. customer Entertainment ### "pretty neat/pretty slick" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 3, 2024 i got the problem solved and i received the help from the worker because she could actually see what was going on with the t v and read the error code. I needed a new box which i did not like but that is an issue i have with direct t.v, since my bill went up with the new box. Pros THE DIRECT T V CUSTOMER service worker was able to get serial numbers from the box that i could not see Cons giving up the privacy of my dwelling as i moved around Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Callum D. IT Assistant Legal Services ### "Overall I've had no issues with LogMeInPro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 6, 2024 Overall I've had no issues with LogMeInPro just the set up, it's a capable and reliable piece of software which I have no problem using on a regular basis. Pros I like how you can seemlessly connect to client's computers. Cons The requirement for the user to have LogMeIn Pro installed beforehand. Switched from [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/) LogMeIn seemed more user friendly and useable. Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reasons for choosing LogMeIn Pro The pricing was more fitted to my budget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joseph M. Practice Administrator Medical Practice ### "Excellent Tool for Administrators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2024 Very easy to access. Customer support is always there to help if there might be an issue Pros Easy to use and the cost is low for the value you receive Cons There is nothing that stands out for me to give a CON Switched from [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) Cost of 8 X 8 versus Log Me In Pro. Much lower Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Katherine L. AMazon Intel and Ecomm Mgr Warehousing ### "LogMeIn" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 27, 2023 Overall it's fine, I've used better though. It can be a real pain when you are trying to host a meeting and display things from your remote computer. You have to transfer everything over to the physical computer you're on. Pros It's easy to login, set up my desktop, and use most of the functionality of my desktop at work. Cons It logs out a lot, the screen resolution isn't great, and voice/video does not work from remote desktop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Daniel G. Systems Administrator Information Technology and Services ### "Expensive for Remote Management Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 27, 2022 Pros It has a robust feature set and has apps for Windows, iOS, Android, and Mac. Cons It's very expensive for what I've used it for, but it's also more reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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