# Page 4 | LogMeIn Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is LogMeIn Pro the right Remote Desktop solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/39016/LogMeIn-Central-Pro/reviews --- LogMeIn Pro 4.4 (174) [View alternatives](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of LogMeIn Pro ## Showing most helpful reviews Showing 76-100 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Don W. Owner Information Technology and Services Used the software for: I used a free trial ### "Work on computers remotely and efficiently" April 6, 2021 4.0 I got the trial to see if it would aid me in servicing my clients remotely. I will have to look elsewhere for something to do that, however I am considering it for remote work on distant PCs I own, as well as for doing remote work on my wife's pc when I am away from home. Pros This software allows one to work from home, or access remote computers with ease. It is fast, efficient, and relatively simple to set up. It is similar to the Remote Service software technicians use to work on customer PCs remotely, but establishes a more permanent connection and requires you to know the login details to the remote PC. Cons Price is very high and paid on a yearly basis; you don't own the software, you rent it. It is unsuitable to tech repair jobs at a distance unless the customer provides you with login details for their computer. It would be very useful for working from home, in a situation where all that info was avaialable, but not for commercial support purposes. Review Source CB Christopher B. Dental Hygienist Medical Practice Used the software for: 2+ years ### "LogMeIn Pro is So Easy To Use" October 1, 2019 5.0 I have never had any problems with this software. Great customer service, excellent price, convenient features, and easy-to-use interface. My experience with LogMeIn Pro has been a joy. My dental office uses this software to allow our IT company allow access to all 14 of our computers. I use this personally to be able to remotely log into my computer when I'm away. LogMeIn Pro is the finest remote access software. Pros Everything. There are no flaws with this software. It is extremely easy to use and is so convenient. The features are great, from allowing me to access my computer from afar or access other people's computers to assist them. Cons I have no complaints with this software. Review Source VR Verified Reviewer Sales and Marketing Manager Used the software for: 1-2 years ### "Great remote access software. This has saved my company numerous times!" May 10, 2018 5.0 Pros It has helped tremendously when an issue is brought to our attention and I can't quite figure out the problem without logging in to their computers. It is extremely easy to use and fast!! Cons I don't like the view when you are logged in as everything appears half the size as it usually does, but it is purely aesthetic and not a functional issue at all. Review Source Brittany B. Licensed Customer Service Representative Hospitality Used the software for: 6-12 months ### "Flexibility of logging in remotely!" December 4, 2019 5.0 If I could give this product 11 stars of 10 I would because I love it so much. It helps tremendously with being able to train others and adding another computer as well. Pros I like the fact that I can log in from anywhere as long as I have an internet connection. It makes it a lot easier because we have a small agency and it allows me to connect into the main hub at our office, while also it being secure as well. Cons The only con is probably the support, they aren't the quickest to respond back. Besides that, all is great with this product. Review Source VR Verified Reviewer OD/HR Professional Human Resources Used the software for: 2+ years ### "A tool that has always been ahead of its time" September 12, 2019 4.0 The convenience and accessibility is unbeatable. The price tag has left me with the desire to consider other options. Pros LogMeIn has SAVED me about a gazillion times from the early days as a free user and needing to access a document on my desktop at home to now as a business owner and with several users needing access to share data and collaborate. Cons The customer support is not the best. Also the price seems to increase each year and if you are not wary about the auto renewal you may have signed up for, you may get slammed with a cost you were not expecting. Review Source mB michael B. project lead implementations Computer Software Used the software for: 2+ years ### "Logmein is a great business tool for technology professionals" March 13, 2019 5.0 Pros 1\. Easy to search for computer names. 2. Easy to install LogMeIn agent on client PCs. 3. Deployment link is easy way of installing the application on clients. Cons 1\. Cost is affordable but could be a tiny bit cheaper. Review Source VR Verified Reviewer Owner/President Information Technology and Services Used the software for: 2+ years ### "Logmein Remote Access" December 4, 2018 5.0 Pros For remote access, this is a quality product that gives access to office or home systems while away. Cons I don't like the cost that continues to escalate year to year. Review Source RW Ross W. User & Devices Team Lead Higher Education Used the software for: 2+ years ### "Good software, very overpriced" August 29, 2019 3.0 Pros Reliable, easy to use. Core functionality works great. Cons Terrible support, constant price increases without improvements in software quality. iOS app has gone unchanged for years. Very, very overpriced. Review Source OT Oliver T. Partner Used the software for: 2+ years ### "Remote data and computer management" February 7, 2018 4.0 Pros Was eventually useful for controlling iMacs at work at two different locations. Allowed for simple file transfer options and whiteboard feature decent for collaboration with others when out of office. Cons Expensive renewal options. Only allows remote control of two computers and price goes up quickly if more computers or locations required. Cheaper and as effective alternatives exist. Review Source SW Susan W. Client Manager Accounting Used the software for: 2+ years ### "Good product but too expensive" May 15, 2020 4.0 It's been good for years but the cost is now too expensive when there are cheaper products on the market which are just as good Pros Reliable access and fairly straight forward Cons Cost - more than twice the price of competitors Review Source MC Michael C. Consultant Information Technology and Services Used the software for: 2+ years ### "Get to your PC's even wherever there is Internet." December 5, 2018 5.0 I set all my clients up with this if they want a reliable, easy to use remote desktop software. The app for iPad is super intuitive and it makes for a great travel. Remote sound and printer are very good features. Pros This is a great and stable user friendly application. Great for small businesses because of the reliable iPad app, which lets you log in with ease anywhere you go linking you back to your computer and files on the go. This programme for remote desktop has long been a favourite of my clients purely for the ease of use. Remote device printing is a great feature this does natively very well. Cons Latest versions are not always mac compatible for the native application, but you can always use a stripped down HTML browser based remote desktop. Secondly passing keyboard shortcuts through remote desktop can always be temperamental, many times it has worked, but on occasion CTRL + A, for instance hasn't worked. Review Source IA Ian A. owner Recreational Facilities and Services Used the software for: 2+ years ### "Great but expensive" August 12, 2019 5.0 Pros LogMeIn was so east to use and always worked flawlessly Cons We used LogMeIn for years until they priced themselves right out of the market. It got far too expensive to keep using Review Source HH Hap H. Owner /Operator Information Technology and Services Used the software for: 2+ years ### "Review Of LogMeIn Pro" January 21, 2022 5.0 As an IT administrator I would recommend this product. The rice is in the ball park with other similar products and the tech support was outstanding , the few times I needed help. Pros Product was very easy to install and use. I manages about 50 machines and this product allowed me to do my job with relative ease. Cons The learning curve to fully understand all the function of this produce takes some time but not uncommon for such a powerful product. Review Source GR Guillermo R. University Professor in Telecommunications Enginee Used the software for: 2+ years ### "Easy access control tool widely used in our laboratory practices" June 5, 2018 4.0 Pros \- The transfer of files is carried out quickly between the teams. - It allows remote work to be a thing of the past, that's a great advantage. - It has a graphical interface that is very easy to use. - Our users are easily identified with the tool. Cons \- It is not compatible for all versions of operating systems, it has forced us to make changes to the equipment. Review Source VR Verified Reviewer director of ops Real Estate Used the software for: 1-2 years ### "good product!" January 6, 2020 4.0 overall its helped us train and solve issues remotely Pros great to be able to assist employees with tech issues and for remote trainings - usually a good connection too Cons other modern softwares have made it easier and quicker to do this and logmein takes a bit of time to start up and for some employees setup can be confusing Review Source Ryne L. Project Manager Construction Used the software for: 2+ years ### "LogMeIn Pro Review" December 5, 2018 4.0 Seemed to be the best overall remote login software of all the options we tired. Not quite a replacement for a true VPN. Pros Great access and easy to use interface to log into a computer remotely. Connection was usually quick and didn't seem to cause any issues as a few similar programs had for us. Cons Some lag is experienced from time to time, could be more connection/speed related than anything with the software. Occasionally had resolution issues depending on the device logging in with. Review Source Michael G. Network Engineer I Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great Remote Solution" March 27, 2018 4.0 Pros LogMeIn is one of those companies that sets the standard for remote access. I honestly would prefer to use this or TeamViewer, but my company went another direction (Bomgar). Easy to use Easy to support Great customer Service Low processing requirements Cons There's nothing I can really say that's a negative. Bomgar is a little \*prettier\*, but LogMeIn does exactly what it needs to do and it's easy fotr the end user as well, which is super important. Review Source SW Susan W. office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great asset for working remotely" May 11, 2021 5.0 Very good. Pros I used Logmein for four years as I managed my business remotely. I have to say it made the transition to working from home seamless. It was very easy to use as well as secure. Cons I can not think of any problems that I had with this software. It was pretty easy to use. Review Source GH George H. Data Analyst Education Management Used the software for: 2+ years ### "LogMeIn is a life saver" May 28, 2019 5.0 Pros I started using LogMeIn when it was a free. That was a long time ago. When they started charging base on user, I opted for the PRO account. It helped me support remote sites, servers, and user support. The app and services was VERY reliable and easy to use. Cons With the different product options, it was confusing for the user at times. I understand charging the customers based on different needs. Price per user can be pricey for large organizations. Review Source MS Matthew S. Developer Used the software for: 1-2 years ### "We use LogMeIn to access our store POS system remotely." March 30, 2018 4.0 Pros Once you get LogMeIn properly set up and configured, it essentially runs itself. The small bits of time and keystrokes it saves add up. Cons When LogMeIn isn't running smoothly -- particularly when WiFi is shaky -- it can be a pain to calibrate and get working again. Review Source BK Brandyn K. general manager Food & Beverages Used the software for: 2+ years ### "remotely manage everything" April 13, 2019 5.0 Pros quickly login and solve problems from anywhere Cons no qualms, does what it's supposed to quick and effectively Review Source VR Verified Reviewer Financial Controller Construction Used the software for: 1-2 years ### "Old school" January 9, 2019 4.0 Middle of the road. Prior MSFT junkie so I know the better IT options available. Pros It at least provides access when away from the office Cons Connection is sometimes hampered. Everything processes much slower via LMI connection. Review Source MS Morris S. Officer Used the software for: 2+ years ### "It Serves The Purpose " May 1, 2018 4.0 Pros the fact that i could site at home are at work and maneuver my computer in my other home or office without having to bother anyone Cons after all it's working with the internet and at times when the service is poor then the whole program is getting a nap and you can't do anything Review Source ML Michelle L. Store Manager Retail Used the software for: 2+ years ### "Easy to Use" November 12, 2019 5.0 This product has been a life saver when my stores are having issues that need to be fixed right away. I live about 30 minutes away and I can't have customers waiting for me to get there to purchase items. Pros I really like using LogMeIn Pro to access my work computers from home when my stores are having problems they can't explain over the phone. Cons The only cons I would say about this product is that sometimes it would take a little longer to connect that I would like. Review Source TA Tammy A. Software Support Specialist Computer Software Used the software for: 1-2 years ### "LogMeIn Pro" November 26, 2018 5.0 Pros Love this software. Log onto my clients PC to show them things and troubleshoot problems they are having without having to have them search for things over the phone. This works great for software support specialist. Spent many years being frustrated on the phone with clients when asking them what they see on their screen, now I can see what they see. Cons Nothing that I do not like about this software. It is awesome. Review Source Similar Products Featured