# Best Universal Knowledge Alternatives 2026 | Capterra

> Looking for alternatives to Universal Knowledge? Find out how Universal Knowledge stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/alternatives

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# Alternatives to Universal Knowledge

[4.6 (13)](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/#reviews)

Write a Review!

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## Top Universal Knowledge Alternatives

Universal Knowledge

* * *

Starting from:

£10/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (13)](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/#reviews)

Ease of Use

4.5

Customer Service

5.0

Features

4.4

Value for Money

4.7

* * *

Starting from:

$25/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (18766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Ease of Use

4.0

Customer Service

4.1

Features

4.4

Value for Money

4.0

* * *

Starting from:

$5.42/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3661)](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.3

* * *

Starting from:

$29/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.6 (5044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of Use

4.7

Customer Service

4.6

Features

4.5

Value for Money

4.5

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All Universal Knowledge Alternatives

At a Glance

Top Alternatives for Universal Knowledge

-   [Salesforce Sales Cloud](#product_8c7f8bf5-dbf6-47ee-9df7-a6d200b64092)
-   [Confluence](#product_c475c038-8c1d-4860-b5e5-a6d200b354f3)
-   [Connecteam](#product_953d0def-d4c2-4ecc-aa69-a6d200b7c72b)
-   [Document360](#product_78ed9546-839f-4905-a9e1-a886009351fc)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)

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by Kovai.co

[4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/)

Document360 is an AI-powered knowledge base platform designed for enterprises to centralize, manage and scale their knowledge. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/)

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by Freshworks

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by Bitrix

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Zendesk

[4.4 (4071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

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by Helpjuice

[4.7 (102)](https://www.capterra.com/p/130533/Helpjuice/reviews/)

Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages [Learn more about Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)

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by monday.com

[4.6 (5720)](https://www.capterra.com/p/147657/monday-com/reviews/)

monday.com centralizes work, and automates tasks, allowing teams to manage the entire project lifecycle in one place. [Learn more about monday.com](https://www.capterra.com/p/147657/monday-com/)

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by Freshworks

[4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Zoho

[4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Zoho Desk is a customer service software that allows you to create SEO-friendly, multilingual, and multi-brand knowledge base. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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## [Guru](https://www.capterra.com/p/224830/Guru/)

by Guru

[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. [Learn more about Guru](https://www.capterra.com/p/224830/Guru/)

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## [IT Glue](https://www.capterra.com/p/170401/ITGlue/)

by Kaseya

[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

The AI-powered document management tool built for IT professionals. Track, find & know everything about your IT in a single platform. [Learn more about IT Glue](https://www.capterra.com/p/170401/ITGlue/)

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## [Seismic](https://www.capterra.com/p/140225/Seismic/)

by Seismic

[4.6 (215)](https://www.capterra.com/p/140225/Seismic/reviews/)

Help sellers connect with their buyers more efficiently and effectively with the world’s most powerful sales enablement platform. [Learn more about Seismic](https://www.capterra.com/p/140225/Seismic/)

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Software Found In

-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [Collaboration Software](https://www.capterra.com/collaboration-software/)
-   [Document Management Software](https://www.capterra.com/document-management-software/)
-   [Community Software](https://www.capterra.com/community-software/)
-   [IT Documentation Software](https://www.capterra.com/it-documentation-software/)