# Best Universal Knowledge Alternatives 2026 | Capterra > Looking for alternatives to Universal Knowledge? Find out how Universal Knowledge stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/alternatives --- # Alternatives to Universal Knowledge [4.6 (13)](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/#reviews) Write a Review! [View Profile](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/) Tabset anchor ## Top Universal Knowledge Alternatives Universal Knowledge * * * Starting from: £10/Per Month Pricing Model: Per User * * * Overall Rating: [4.6 (13)](https://www.capterra.com/p/39188/KPS-Knowledge-Management-Software/#reviews) Ease of Use 4.5 Customer Service 5.0 Features 4.4 Value for Money 4.7 * * * Starting from: $115/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $19/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Ease of Use 4.5 Customer Service 4.5 Features 4.3 Value for Money 4.4 * * * Starting from: $20/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Ease of Use 4.4 Customer Service 4.3 Features 4.5 Value for Money 4.5 Tabset anchor All Universal Knowledge Alternatives At a Glance Top Alternatives for Universal Knowledge - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe) - [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f) - [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe) - [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3) Tabset anchor by Freshworks [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/) Compare Tabset anchor by Bitrix [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Compare Tabset anchor by SysAid Technologies [4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/) Compare Tabset anchor by Salesforce [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Compare Tabset anchor by Salesforce [4.4 (18790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Compare Tabset anchor by Kovai.co [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Document360 is an AI-powered knowledge base platform designed for enterprises to centralize, manage and scale their knowledge. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/) Compare Tabset anchor by Helpjuice [4.7 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages [Learn more about Helpjuice](https://www.capterra.com/p/130533/Helpjuice/) Compare Tabset anchor by QualityUnit [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor by monday.com [4.6 (6072)](https://www.capterra.com/p/147657/monday-com/reviews/) monday.com centralizes work, and automates tasks, allowing teams to manage the entire project lifecycle in one place. [Learn more about monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Compare Tabset anchor by Axero Solutions [4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/) Replace your outdated collaboration software with Axero. 100% useful. 100% customizable. 100% loved by millions of people. [Learn more about Axero](https://www.capterra.com/p/129326/Axero/) Compare Tabset anchor by Connecteam [4.6 (5298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Reach Every Employee in One App - Chat, Updates, Surveys & Knowledge Base. Built for Frontline Teams. Try Free. [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/) Compare Tabset anchor ## [Guru](https://www.capterra.com/p/224830/Guru/) by Guru [4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/) The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. [Learn more about Guru](https://www.capterra.com/p/224830/Guru/) Compare Software Found In - [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/) - [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/) - [Collaboration Software](https://www.capterra.com/collaboration-software/) - [Document Management Software](https://www.capterra.com/document-management-software/) - [Community Software](https://www.capterra.com/community-software/) - [IT Documentation Software](https://www.capterra.com/it-documentation-software/)