Training Technologies

SurveyTracker


3 / 5
2 reviews


Average Ratings

2 Reviews

  • 3 / 5
    Overall

  • 1.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/one-time/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • Training Technologies
  • www.surveytracker.com
  • Founded 1989
  • United States

About SurveyTracker

Survey software for web, email, paper, and scannable form surveys. Wizard-driven. Design templates and question library.


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SurveyTracker Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

SurveyTracker Reviews Recently Reviewed!


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SurveyTracker - Some good - some bad

Feb 19, 2019
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Produces scannable surveys, interfaces with scanner, quick reports of survey responses

Cons: In some places the user interface is difficult to understand. Rearranging the survey to add or delete questions is awkward; it will repaginate when it does not seem to me to be necessary. Getting the report headings and footing to format as wanted is mostly a trial and error process. I have commented to others that the User Interface is the least intuitive I have ever used.

Overall: After several years of working with it occasionally, I have finally figured out how to get the reports to function as desired, but it has been a struggle at times.

Bugs Within The Site

Aug 13, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Extremely
Likely

Pros: I like how the site gives out detailed information as well as a one-time price for new users and by one-time, I'm talking pay once and that's it. The price is, however, expensive. It has a lot to offer, from training and support to services and scanners just to name a few, and it does seem promising.

Cons: Like the title says, there are bugs within the site. For starters, I couldn't seem to contact the site and request a free demo so I could give a much more accurate review. Every time I go to click on the link that says "Request a free demo today!", it just refreshes and stays on the main page, nothing more. It did the same thing when I attempted to directly contact them by clicking on their "contact us" button.

Overall: While the site appears to be promising, it does need some fixing.