# CMiC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CMiC the right Job Costing solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/39271/CMiC/reviews

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CMiC

4.2 (163)

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Last updated March 30th, 2026

# Reviews of CMiC

Ease of use

3.8

Customer Service

4.1

## Pros and Cons in Reviews

User-friendly and intuitive system

77% positive reviews out of 35

Most reviewers describe ease of use as a key benefit, with intuitive navigation and accessible features.

Persistent bugs and technical problems

81% negative reviews out of 26

Most users report bugs and issues disrupt workflows, with glitches, confusing errors, and slow problem resolution.

Comprehensive training and onboarding

78% positive reviews out of 27

Most users report training and learning curve requires time, but thorough resources and support ease onboarding.

## Showing most helpful reviews

Showing 1-25 of 163 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: 1-2 years

### "CMiC Review"

September 7, 2019

4.0

Overall i enjoy using the software not only for change order needs, but also submittals and RFIs' which makes it nice to send notifications through one system and not have to exchange multiple emails.

Pros

I use CMiC on all of my projects and what I like most is being able to arrange different projects and have all the respective subcontractors. To be able to handle all change orders between the owner, the GC and the subcontractors makes the project run smoothly, along with being able to determine what is proceeding, what is pending and what has been completed.

Cons

What I like least is that the CMiC software is very sensitive. There tends to be issues with the forecasting when a change order or Potential change item is posted which can sway the budget and what it actually is.

Review Source

VR

Verified Reviewer  
Engineer  
Construction  
Used the software for: 1-2 years

### "Great for project teams"

December 29, 2018

5.0

Overall CMiC has been beneficial in my current role. With this system I am much more efficient in tracking documents and project financials all on one platform.

Pros

CMiC has a tremendous amount of tools encompassed in the software. The ability for project teams to work within the software simultaneously helps to enhance the user experience. This comes in handy when you have multiple subcontractors and/or project team members who all need to view the same documents.

Cons

Although a great tool, CMiC is a fairly robust software. New users should be prepared to spend a good amount of time learning the ins and outside of the software to really become proficient with it.

Review Source

MN

Mike N.  
Chief Estimator  
Construction  
Used the software for: 2+ years

### "There are MUCH better options out there.............. did someone say PROCORE ? "

October 23, 2020

1.0

This software was in operation when i joined the company and the internal IT department messed with it on a weekly basis to try to modify a round peg into a square hole. It was a daily nightmare. Maybe if it was unmolested and used for what it was intended it may be useful but that was not my experience. I am no longer with that organization and thankfully no longer using Cmi C

Pros

Unfortunately I have nothing positive to say about this software based on four (4) years of using it on a daily basis.

Cons

Way too complicated for simple procedures Same info has to be manually entered on every line on the same project Way too many drop downs to enter a simple value Not remotely use friendly No cell were auto populated - everything had to be entered multiple times Excessive waste of time entering the same basic info multiple times

Review Source

VR

Verified Reviewer  
Senior Project Coordinator  
Construction  
Used the software for: 2+ years

### "I use CMIC every day. "

May 3, 2018

4.0

Everything we do, from accounting to document management is completed in CMIC. We are able to save everything in CMIC for years, so this also helps with document storage.

Pros

Once there is an understanding of the product, it is very easy to use. The functionality is very useful for large construction companies.

Cons

Upside down question marks when copying and pasting from word documents. Also, the Java sections are a bit dated.

Review Source

VR

Verified Reviewer  
Associate Engineering Manager  
Construction  
Used the software for: 6-12 months

### "New User"

May 24, 2019

4.0

Pros

I like that the product has replaced a number of individual programs, allowing us to have one ultimate software solution.

Cons

The customization of the software was a very lengthy process which required a lot of internal testing and a staggered roll-out to the users.

Review Source

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: 1-2 years

### "CMICProd "

September 23, 2019

4.0

Cmic gets the job done. We’ve been using it to collaborate with our design team and owner reps and everyone has gotten through the initial growing pains of the program

Pros

It is the only software I’ve ever used for project management. I like that everything is in one place from documents and invoicing.

Cons

The software appears to be very outdated and can be glitchy. You may also have to click through 5-7 things before getting to the thing you need.

Review Source

VR

Verified Reviewer  
Coordinadora de Gestion Sisoa  
  
Used the software for: 1-2 years

### "Manage and manage your Project with this Solid Tool."

July 10, 2018

4.0

Pros

Used in my organization for the continuous administration of projects, allows you to be aware of all the details of the Project thanks to its variety of tool, has a very good technical support. It allows you to get details of expenses, cost, quotes and has a very solid and reliable system. recommended

Cons

It is important to maintain good speed on your computer since the software tends to be a bit slow when you use it. Expensive depending on what you need in your organization. It is important to be clear about waiting for this software before acquiring it, since it tends to be expensive.

Review Source

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "It is a great product!"

January 10, 2018

4.0

Being able to do RFIs, Submittals, PCI logs, Owner Change orders, Subcontractor change orders etc. It's all in one place!

Pros

It helps keep everything in one place. You can do meeting minutes, RFIs, submittals, and take care of billing.

Cons

Sometimes it takes a while for things to update after you click on them. Maybe has to do with internet speed as well but wouldn't entirely blame internet speed.

Review Source

VR

Verified Reviewer  
Sales Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "It's user friendly once I got used to it."

August 29, 2018

5.0

Pros

The AR portion is much easier to use than our previous software. I really like the reports that can be generated once CMIC was able to customize them for PBI.

Cons

It requires lots of patience. If you can get past the trial and error portion to customize the system for your needs it's a pretty good investment.

Review Source

VR

Verified Reviewer  
Installation Supervisor (Contract manager)  
Construction  
Used the software for: Less than 6 months

### "Over view of product "

December 21, 2018

4.0

After initial breathing issue's it has become apparent that you can get a good saving for the office and get over all the time issue's that might have previasley arrisen.

Pros

The software is ok to get in to. It's only just started too get integrated properly onto my day to day life.

Cons

Slightly hard to navigate around and some times tiresome to use.

Review Source

AB

Alexandra B.  
Application Engineer  
Construction  
Used the software for: 2+ years

### "My Review "

November 17, 2017

5.0

Well integrated system overall, but everyone needs to pitch in to make it great!

Pros

\- Business Process Integration - Job Billing module is fantastic from my experience. We can customize our contracts/bills ALMOST any way our users need (with the exception of some change order options). - Gords passion - Constantly trying to evolve/innovate CMiC to keep up with what people. No one wants users to go and find another program to do something that they feel CMiC cannot do. Mobile and BI are some of the newer things that have kept us from having to explore other options.

Cons

\- Performance/Speed is overall a bit slow - We have BI in our DEV environment. It is on its way to becoming very useful for us, but it's not quite there, but I know it's still being developed. I wouldn't say that it's really the least favorite of mine, just that I am really excited to see what else is coming.

Review Source

GD

Grace D.  
Payroll manager  
Construction  
Used the software for: 2+ years

### "Payroll Manager"

August 25, 2017

4.0

Pros

General payroll needs met by software. Would like to see more standard payroll reports. For data I can't get from a report, I have to download data from view screens, and create excel reports on my own. Would also like to see historical pay, hire/term/rehire data in a sub screen within the Employee Profile Maintenance screens, instead of having to go to Employee History Adjustment screen in Utilities. Three things I really like about CMiC: 1) Ability to download data to excel. 2) The system is able to recognize state reciprocity/non-reciprocity and withholding tax accordingly 3) Ability to find specific data using query operators/functions

Cons

User should have proficient excel knowledge to get desired data from system.

Review Source

CH

Caloub H.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "CMiC - The Future of the Construction Industry "

February 21, 2017

5.0

I think CMiC is a solid solution with abundant features and capabilities. We have only "unlocked" about 10% of the tool, so I hope we keep growing and leaning the CMiC solution. I wish our company used more of the program - there's so many helpful tools. The CMiC team has been a pleasure, overall, to work with. We look forward to growing with CMiC in the future.

Pros

People that work at CMiC, overall, are all awesome. Paul in sales, and Chet in support, are (2) especially solid individuals that come to mind. The ECM Plug In is great! That tool alone is worth CMiC. Support staff is usually very responsive when issues arise. TONS of features and capabilities! I like that CMiC has updates often - makes you feel comfortable that they're continually trying to support their clients and improve their product.

Review Source

ER

Edward R.  
Director of Technology  
Construction  
Used the software for: 2+ years

### "Miron Construction Co., Inc - Review"

February 13, 2017

5.0

We have been in production with CMIC for almost three years now. As we have become more adept at the function and features, we continue to find more value and benefits to the application. We are impressed with the scope of the application, as CMIC handles almost all aspects of our financials, human capital management and project management. New features for mobile, dashboards & analytics and digital signature are all very positive additions to the product.

Pros

CMIC is highly integrated and was designed as such from the very beginning. Nothing in CMIC feels "bolted on". The quality of the software is high and scope and breadth of the system are excellent.

Cons

Output & reporting is a bit weak. We are anxious to see the new dashboard and analytics feature to see if the new module will help to address this issue.

Review Source

RL

Randy L.  
Director of Information Technology  
Construction  
Used the software for: 2+ years

### "Power with future in mind"

February 17, 2017

4.0

CMIC is a powerful tool constantly improving. Recent conference displayed mobile, resource planning and the future thereby allowing us to react at our pace. We often lead the pack is utilizing the software suite but have taken a more relaxed state to prepare internal SOPs. We often learn about things from support and customers we didn't know saving us time and money. The past along with the future product enhancements makes the investment worth it and nothing beats an ERP suite for our industry.

Pros

Integrated systems, reliable with plenty of checks and balances. Room for personalization is nice feature thus not being too limited.

Cons

Old Oracle technologies and reliance on Java (can't wait for us to get to ADF and mobile).

Review Source

MD

Mary D.  
Administrative Assistant  
Construction  
Used the software for: 2+ years

### "CMiC - Powerful Construction Management Software"

February 17, 2017

5.0

I have been using CMiC since 2009 and was a member of the Pirtle Implementation Team. I assist with training, procedure and reports of the Project Management module. At first some new trainees can be overwhelmed, but they soon find that this software can automate many tasks and improve efficiency. Employees who have moved on to "non-CMiC" companies have expressed how much they miss the software.

Pros

CMiC has the capability to capture as many details as the user desires and then provides exceptional reporting capabilities. I especially appreciate the uploading of documentation to CMiC and linking it directly to applicable records.

Review Source

JS

Jackie S.  
Project Manager Assistant  
Construction  
Used the software for: 1-2 years

### "How I View CMiC"

February 17, 2017

4.0

My primary use is in the accounting portion of the software which at times can present a challenge but I believe it is like that with any and possibly all specific software. We always want it to be easier than it was a week ago. Some of the necessary steps seem redundant in some ways and could just be safe passages to get the end result, I do not know. For my work in this system, I can get my job done easy enough, answer questions through the available info access points accurately which is what the leader want. Is there room for improvement - Yes, when is there not?

Pros

The invoice data entry mod is great, whether it be registered or voucher. Kind of hard to mess that up which is nice. Vendor detail reports are key to tracking - love them and that I can get them in any format I choose.

Review Source

JN

J-Ashley N.  
CMiC Systems Analyst  
Construction  
Used the software for: 2+ years

### "Ashley's CMiC review"

March 15, 2017

5.0

I have been using this software since 2004. CMiC has come a long way not only on functionality but in customer service. From day one I have recommended CMiC to other Generals. I am looking forward to all the new functionality we have yet to implement and what the future holds for CMiC and our company.

Pros

Integration: Accounting, Human Resources/Payroll and Project Management Collaboration with the project team (internal & external users)

Cons

It is not always easy to extract the data into 'reports' Changes/enhancements to the software can sometimes be a tedious process

Review Source

GC

Greg C.  
PROJECT APP SUPPORT MGR  
Construction  
Used the software for: 2+ years

### "Cmic feedback"

September 6, 2017

5.0

Pros

Three things I really like about CMiC solution: 1. Project management integration with accounting, it's built natively on the same system 2. Possibility for a single source of truth 3. Job billing back up albums

Cons

There is a learning curve with CMIC. Some things are intuitive where as others are not. We are trying to use more and more of the system but get to a point when we have to start customizing reports or we have really good ideas and we have to pay for enhancements.

Review Source

JC

Jerry C.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Good Value"

May 4, 2018

5.0

Pros

CMiC is a great value pm/payroll software we have been using for many years. The connection with the software and our database is instant and never had a problem.

Cons

The software needs some time to get use to, once pass that phase, it will make everything you do with it much easier.

Review Source

LC

Lauren C.  
Assistant Controller  
Construction  
Used the software for: 2+ years

### "Overall very pleased with the software"

August 25, 2017

5.0

Pros

We have been using CMiC for over three years now. The software was a great fit for our construction company. Once properly set up the system is very user-friendly. The reports run nicely and could be easily converted to Excel or PDF.

Cons

Frequent updates and sometimes reports won't run when needed. Invest time and money in the initial set up- you won't regret it!

Review Source

TB

Tim B.  
Application Engineer  
Construction  
Used the software for: 1-2 years

### "WT Review"

November 21, 2017

5.0

Pros

Whiting-Turner has been live with CMiC for a few years now and I would say that it has resolved our dilemma of managing data within multiple software. In the past we used a 3rd party for Project Management and Accounting and now we can safely say that CMiC has answered that need. We can manage everything that we use on a daily basis with CMiC. The way the system integrates AP with Project Management is a huge win.

Cons

Basic understanding of bid items/billing codes and billing contract can be confusing to many.

Review Source

JF

James F.  
VP, CTO  
Construction  
Used the software for: 2+ years

### "James Farrell's Review"

November 17, 2017

5.0

If you need a highly customizable ERP for a large general contracting application, be sure to consider CMiC.

Pros

CMiC is a highly customizable, versatile ERP for General Contractors. High level of customization, in an integrated solution, specifically targeted to general contractors.

Cons

The scope and complexity of the platform create difficulties in accessing data and makes updates labor intensive.

Review Source

MF

Mark F.  
Director of Finance  
Construction  
Used the software for: 6-12 months

### "FRUSTRATING!!!!"

November 13, 2018

1.0

Lean on other users and user groups.

Pros

Very robust system with strong features and capabilities, if you throw enough money at it. $$$$$$$$

Cons

Terrible implementation leadership. Expensive. Overgrown and understaffed. System requires a lot more resources than the company represents. Requires a lot of consulting resources and in-house resources. Information output is useless in the base product. Requires outside resources and training to build useful information tools to run your business. Getting a response from your implementation team is a challenge. Company does not perform quality assurance on its product, you end up performing quality assurance for them.

Review Source

JM

Jim M.  
Restoration Coordinator  
Construction  
Used the software for: 2+ years

### "Great software, outstanding support. "

February 21, 2017

5.0

The software is user friendly and very easy to configure and use. The interface is very intuitive considering the features available.The support is outstanding, from the 24 hour instant chat support to the online videos, manuals, and walk throughs. Answers are seconds away, any time you need them.

Pros

The ease of configuration and the abundance of documentation.

Cons

A few lingering bugs that support is addressing.

Review Source

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