SuperOffice

SuperOffice CRM


4 / 5
47 reviews

Who Uses This Software?

Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets.


Average Ratings

47 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $44.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SuperOffice
  • www.superoffice.com
  • Founded 1990
  • Norway

About SuperOffice CRM

SuperOffice CRM has one goal; to help you find, catch and keep more customers. Our focus on creating a simple and user-friendly CRM solution ensures you work more productively. SuperOffice CRM integrates with all Office applications and supports all leading technology platforms. Available on any device.


SuperOffice CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

SuperOffice CRM Reviews Recently Reviewed!


Capterra loader

It really is the most user friendly CRM that you can imagine.

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours.

Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project.

I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.

Cons: Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.

Overall: Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.

My experience after one year we work with SuperOffice

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The flexibility of SuperOffice and the company who build our SuperOffice configuration. Because they know all about Automotive.

Cons: The data in CRM can often not be used in the functionality of customer service. Also, not all data from CRM can be used in reports in the customer service section.

In our company we mainly work with cars. The license plate number of the car is leading in most processes within our company. Unfortunately, this does not apply to SuperOffice. In a lot of processes CRM or Customer Service can not handle the registration number. That's a shame because it limits the functionality of SuperOffice.

Also, some processes do not work as you expect. For example, it is not possible to give your own subject to an email template. There are more of these things that work in a strange way.

Overall: In general, the system works well.

Save time and increase overview

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Bus storing all the customer and supplier data in one user friendly CRM package we save a lot of searching time. Who sent when the message? As it is userfriendly even salesman work happy with it, not only office people.

Cons: Some bugs are annoying and the repair information is slow and merely on the online software. On premesis takes longer or does not happen at all.

Some features seem to be invented by software guys or girls but ptobably not first presented to a user panel.

Overall: Good product, easy to use.

We have previously used the server based system and the on line version for the past 3 years

Jul 04, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Clean and intuitive user interface,

I do prefer the online version though as it's always up to date and saves time and cost of having the version updates applied and it has a reliable and easy to use mobile app, which I find really useful.

Cons: Like most CRM systems, you need to put the time in to customize the system and get to know it, which obviously takes time, but I have to say it's time well spent.

Overall: Improved our relationships with our clients and suppliers

Great user experience

It takes time to get the most out of SuperOffice, but the many possibilities make it worth.

Jun 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The features and functionalities we need for our business are quite challenging. What I like most about this software is the flexibility. They're good at getting to know your business and finding matching solutions.

Cons: We use SuperOffice not only as a CRM system (which is a pro). But that also makes the ease of use quite challenging for many of our users. The functionalities don't always speak for themselves and because of the many possibilities it's hard to remember it all.

SuperOffice: Easy to use, very good support

Nov 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The way you can arrange your variable information. It's easy to make a selection based on several factors. In that way we can perform well in several marketing activities

Cons: The development; there are not so many new features introduced last year.

Overall: SuperOffice makes it very easy for me to manage my clients. It's also nice to see everyone's activity in my team. When there's some issue, SuperOffice support is very fast answering questions and solving problems. That's one of the things i admire most.

Great system to keep all business data in one place.

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Combination of CRM and Customer Service ticketing.

The flexibility of adapting it to your own liking.

The posibility of using it also on mobile devices.

Cons: Not easy to change things yourself; most of the time you need the help of a SuperOffice employee.

No automatic updates when you're not in the cloud; takes time and money.

Overall: All commercial business data in one place. An internationally unified Customer Servcie experience.

User-friendly and flexible interface!

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User-friendliness: easy to get started, logical navigation, great Search functionalities

Cons: No real dislike: it is more the wide variety of functional possibilities that takes time to get acquainted with.

Overall: SuperOffice CRM has helped us to structure our work processes, focus on the customer, control of our sales funnel. Thanks to that we have increased our marketshare by growing in a shrinking market and realized an impressive improvement of our result.

Great CRM that helps our company in different fields (finance-sales-marketing-support)

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The diversity of the different modules and the ease of use in general. SuperOffice helps our marketing, support, finance and sales departments to work close together and to have a beneficial CRM working to satisfy all these departments.

Cons: That not all of my colleagues are using SuperOffice to the fullest extend, but we're working on this and hopefully soon to get the most our of SuperOffice.

SuperOffice is the backbone of our company.

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SuperOffice gives you an easy to use CRM application were you can store al your contact with customers, clients and suppliers.

Cons: I took some time to persuade everyone in our company to use SuperOffice all the time. Good change management is required.

Overall: SuperOffice has a lot of experience with implementations, so they are really good in helping new customers to build up the application in your company.

Superoffice is just what we needed - helps keep our data centralised and easy to keep up to date.

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: - The Superoffice live chat is a great feature we use on our website. We have had a few enquiries from this already.

- Through Superoffice we are able to track consent with the current GDPR and update it when we get opt ins.

Cons: The mailings aren't the easiest to create and does take a little while to get used to. Once you have done a few of them, it gets easier.

Using it for decades now and still using it every day. That means something.

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Complete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great.

Cons: There are for us not much downsides on the product, but if i had to name one it would be faster starting speed online. (but maybe that is because of the connections sometimes)

Overall: Knowledge of customers, documents ordened, GDPR compliant

Good platform with highly customizable, but expensive

Nov 14, 2017
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's possible to write a lot of customizations and to adjust it just as you wish.

Fast and robust system

Cons: Price is too high. If you can't develop SuperOffice self, you will have to pay huge amounts for every small update. Not ITIL compatible, not for IT departments - you can get much more in-box in alternative products in the same price.

Overall: Using it as ticketing system.

Complete and powerful system to support all main processes

Jun 20, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very flexible in setup. Very fast and good helpdesk.

It's quite easy to build any process in Super office. It's easy to keep track of all relevant information about customers, suppliers and staff.

Cons: Sometimes it's still difficult to retain a certain mail or document.

when you open an item from a "selection", you can't go back to his selection but you need to reopen it every time. Would be nice to open items in a selection in a new window.

Overall: Better overview and storage of all activities and customer information

1+1=3

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around.

Cons: It is sometimes working too slow when opening an e-mail.

Overall: Taking over the work load of my colleague during holidays / absence.

Good price to quality ratio

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Easy to use online CRM system, nice look & feel, easy mail integration, pocket CRM is a great add-on for using on your mobile phone

Cons: Would prefer to have an integration with for instance MailChimp or other marketing tools, since I'm not really enthusiastic about the features that are within Superoffice on this matter.

Unlike a previous system we tried, this software is reliable, clean, sharp, and intuitive to use.

Jun 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to link SuperOffice to Outlook makes it easy to archive and track all emails. The diary is a useful feature, which enables you to see at a glance any task outstanding. SuperOffice almost thinks for you, for example by suggesting a company or contact you may wish to select, based on your most recent activity. Any support requested has always been extremely prompt, efficient and effective. It's a joy to deal with a company that is so responsive and clearly values its customers.

Cons: It can be a little bit slow to open archived mail, which can be frustrating when you're busy and in a rush.

Very user friendly CRM to support all main processes.

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to have our contacts all in one place. Easy to work with for all people.

Cons: The marketing tool could be more easy, we were used to Mailchimp that was easier. But they provide training so we'll learn!

Overall: If the whole organisation is committed to work with and fill the system, it's a super powerful CRM tool.

Review SO Joke

Nov 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You have all the information about a customer or supplier in one program.

so all the information that you or your colleagues note is visible to everyone.

Cons: You are very depending of S.O. when you are used to it.

Overall: You can use S.O. for your mailings or reports.

We cannot work without SuperOffice anymore.

Capterra loader

Get customer requests sorted and never "loose" a request.

Jul 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quite easy to handle. Easy to edit cases and the connection to customer relations. All necessary information is visible.

Cons: None automatic update in the browser of the CsTags as the program is web based. Configuration of the user not that easy.

Overall: Customer support works much better.

Easy to use

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: E-mail integration

Easy to use outside the office by using the pocket CRM app

E-marketing integration

Cons: Some things don't 100% fit the Dutch market

The integration between CRM en Customer Support needs improvement

The search feature still needs a % character

Simple and clear

Jun 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Just a few ( one or two ) clicks to find your information, up to two screens. Possibility to customize.

Cons: Group " activities" is sometimes too confusing.

Cloud version difficult if it falls away, because we can not do anything without this software :-)

I have used SO since 2006 and brought me SO when I have changed jobs.

Jul 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and you can easily keep in touch with your customers and your prospects.

Cons: The Customer Support has not been good when it moved from Sweden, but has improved lately.

Overall: Support has not been good when moved from Sweden, but has improved lately

Great customer relation management system

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very helpful to register client information and all the contact moments

Cons: Sometimes I have problems with the connection between SuperOffice and Outlook

Overall: SuperOffice is a very helpful and complete CRM tool with good customer service

Capterra loader

review Super office

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: functionality, ease of use. great to have an online version also for the people on the road.

Cons: it takes a while before you understand working in SO as an admin.

Overall: our CRM is in there, we work with projects

Good CRM software

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is simple to handle and you as user have a clear view about your customers

Cons: I am a user of Superoff and at this moment cant find anything that I don't like

Overall: Always all the info about your clients at hand.

Easy to use

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Using SuperOffice for 6years now and still happy with the easy way to use it

Cons: It woudl have been easier if there was a bigger preview window when hoovering over the activities

Superoffice CRM Review

Nov 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fuctionality. layout, possibilities, connections and interface

Cons: Administrator functions who are not easaly to work with

Overall: CRM system with a lot of functions, making contracts,

User Friendly

Nov 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Linkage between all aspects of the customer, people, company, sales, projects etc.

Cons: Limitations on graphs - it would be more user friendly if we could select our x/y axis for dashboards and also select secondary axis'

Overall: Cross regional and cross functional overview. Dashboards create managerial overviews. Very user friendly and a modern look.

Easy system

Nov 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is easy en customer friendly.

Cons: Sometimes it's slowly and that frustrates.

Overall: I like the system very much. It's easy to work with.

Smart and affordable CRM Software

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The CRM allows us to combine all sales-leads and communications that one client receives. It creates oppurtunities to improve our way-of-working on a daily basis.

Cons: Creating marketing-mailings takes a lot of time and the superoffice helpdesk cannot provide sufficient support in this area.

Overall: A great way to manage your CRM, to keep up everyone on the same page and in the know.

Excellent software!

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is so easy to use. In one view you can see everything of your customers.

Cons: There is nothing what I dont like about Super Office

Nice product with lot's of features

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to use, lots of options and like the way it works.

Cons: Sometimes need to search how to do things

Overall: It is nice very usefull product

Amazing programm

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This programm is so easy to use, specifically the use of selections.

Cons: In the older version , it looked really boring.

SuperOffice CRM is a good and intuitive application.

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: We have been using this application for years now. What I like the most is the support from SuperOffice and the updates.

Cons: It would be more easy if you can customize a bit more. It also would be better if you can connect the application more easy with your current ERP system.

Easy to use

Nov 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use. A clear overview!!!!!

Cons: When there is a malfunction. Then we are properly deprived.

Overall: Easy to use

Great CRM, but have few disadvantages

Nov 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Possibility to use Desktop, Mobile and Online versions

Flexibility to adapt it to your own needs

Perfect customer service

Cons: Limited options for some features

Quite expensive to upgrade for updated versions

Daily user

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a sleek and proffesional look and it works smoothly.

Cons: The ticket system could be faster then it is at the moment

Overall: My overall experiance is fine i work with it daily and it all go's smoothly

Capterra loader

Userfriendly CRM

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is really easy to use.

A lot of information can be found on internet.

A lot of possibilities (customizable).

Pirce (if you use the standard version.

Cons: customizable, but expensive and as marketeer I have to say that the marketing tool is limited

Overall: We had a lot of seperate lists at our office. it was a lot of work to adjust all of the listst, now, with SuperOffice, we only have to do it once.

Another Pro is that we, as marketing, are not the only one who is responsible for all the adjustments. Sales can do it to and we always have an up to date overview.

Excellent product, well explained by your UK sales and training team

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to have our contacts all in one place. Ease of search. Being able to add an interest (s) to each company and or contact to enable more detailed searches for marketing.

Cons: Quite a few options and lists for setup side takes a little time to navigate around. Once you get going it gets easier.

Vendor Response

by SuperOffice on July 03, 2018

Thank you for the most wonderful review, Sabrina. Glad to hear our UK sales team treated you well.

Great system with some improvements

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to learn

- Easy to make extra fields

- Works good on mobile devices

Cons: - Reports not useable for us

- Selections in the same modules can only have 1 view (columns)

- Customer Support needs improvement; easily put on the wish-list of SuperOffice (were people vote and sometimes it's fixed)

Overall: It's quicker as our old CRM, always up-to-date and Selections helps us too.

Outdated CRM, not built for deployment in the cloud

Nov 14, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Integrated quoting

Some external apps (although very few)

Cons: The UI is extremely clunky, looks like an installer-based application that they have tweaked to be able to deploy to the cloud.

It does not support having multiple tabs open in the browser.

The integration to O365 is OK when it works, but it frequently disconnects and requires a re-install.

More importantly, it is not built to support a sales process. 50% of the product seems to be affected by some kind of unfortunate workaround/tradeoff they have made as they scaled from a digital rolodex to an attempt to be a proper CRM solution.

Overall: We have recently decided to move away from SuperOffice to a new CRM

Easy to use and fun

Nov 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I most like the fact that this is a really easy software program and it's not hard to master.

Cons: Sometimes it might be my computer but it gets a bit slow sometime.

Overall: I would recommend this product to a friend and I would not regret it.

Good system to keep all the information in one place

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: it is easy to archive and track all emails

Cons: Expensive. You have to pay huge amounts for every update

Great CRM system

Nov 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to find the information i am looking for.

Easy that it saves most recently visited clients so I can easily grab them back.

Cons: Sometimes when going back it leads to a page i didnt suspect. Would prefer if i would go back it would bring me back to what i was looking at just before it.

Overall: Have used superoffice to run a marketing campaign for my company, used it to find adresses of the people that had won a bluetooth speaker

Review SuperOffice

Nov 07, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: What I like the most is that you can integrate the software with microsoft outlook. In this way it is very ease to archive your e-mails.

Cons: Sometimes it is very difficult to find things. For example, if you want to enclose documents, it took me some time to find out how this works.

Overall: My overall experience with SuperOffice is quite well. However there are a lot of options, and to my feeling I do not know how all these options work or where I can find them. I think SuperOffice can make the use easier.

Superoffice is great - very powerful for tracking everything you need.

May 23, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: If you are diligent with how to use it - this is a super powerful tool.