# Page 3 | SuperOffice CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SuperOffice CRM the right CRM solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/39294/SuperOffice-CRM/reviews

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SuperOffice CRM

4.2 (132)

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Last updated March 13th, 2026

# Page 3 - Reviews of SuperOffice CRM

## Showing most helpful reviews

Showing 51-75 of 132 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NC

Norbert C.  
Lease advisor  
Automotive  
Used the software for: 2+ years

### "CRM software in the car-leasing business"

April 2, 2019

5.0

Pros

The overall support from the supplier is great, with periodic trainings or workshops and a quick response to issues. The software itself is straightforward to use, with numerous possibilities and a proper link with other software, e.g. Outlook.

Cons

The options and possibilities can be quite overwhelming to new users. Therefore, a new user needs to be properly introduced to SuperOffice.

Review Source

KE

Karin E.  
Group Business Administration Manager  
Warehousing  
Used the software for: 2+ years

### "So much more than a customer register"

December 18, 2019

4.0

Pros

It gives us the possibility to keep track on not only our customer and prospects, but also activities, sales and help us in our daily business.

Cons

There are so many things to learn how to get the most out of the system, and for a normal user it can be a small challenge to learn. That is however on the other hand a strength in the system, that it gives us so many possibilities.

Review Source

KC

Karolina C.  
Booking manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Easy to use and fully linked CRM system"

April 3, 2019

5.0

Pros

The best thing about SuperOffice is that it is connected and linked in all directions. No matter where in the system you add information it automatically connects the information on all linked parts.

Cons

Some reports can be tricky to costumize and layout may not be exactly how you want it. But it is flexible and you can build almost everything you wish.

Review Source

VR

Verified Reviewer  
Partime medewerker Marketing en Communicatie  
Industrial Automation  
Used the software for: 1-2 years

### "Amazing programm"

October 23, 2018

5.0

Pros

This programm is so easy to use, specifically the use of selections.

Cons

In the older version , it looked really boring.

Review Source

FA

Fredrik A.  
Area Manager  
Machinery  
Used the software for: 2+ years

### "About SuperOffice CRM-on line"

April 8, 2020

5.0

I´m very happy to be a user. It is so easy to be in control of the sales/project process, but of course wrong input to the system and you will get wrong out put.

Pros

It is an easy way to catalog your customer with projects and sales and get reminders to follow up

Cons

It is not so easy to change a field (administrator mode). But this can also be because that I´m not very often in admin.

Review Source

MH

Maria H.  
Product manager  
Industrial Automation  
Used the software for: 1-2 years

### "Super Office My Experience"

April 8, 2019

2.0

Pros

I like the layout, it is easy to read from the screen, and you get a good overview. The program has a lot of useful functions, if you get some help to find them! I have used the support a lot and they are very helpful.

Cons

It is diffucult to navigate in the programme. Some functions are hard to find. I miss some kind of file system for documents. I have had a lot of issues with editing documents, the function for check in and check out does not complete working.

Review Source

SR

Sheila R.  
Sales Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Intuitive CRM software with attractive graphical interface"

June 11, 2019

5.0

It is a good way to keep your contacts and correspondence in order so that all staff can have access.

Pros

Easy even for salesmen to understand. I like the integrated mailing function.

Cons

If you have a lot of users it can be quite expensive, especially in the cloud. A separate licence is required for the smartphone version.

Review Source

SM

Sanne M.  
Marketing & communication  
Construction  
Used the software for: 2+ years

### "Overall happy with SuperOffice"

April 2, 2019

4.0

Pros

It is userfriendly and support when needed is often quick and helpfull.

Cons

For some wanted functions or if you want to expand your own system, you can buy apps. That means it cost extra and because there is a solution (provided by others) this will not be developed bij SuperOffice anymore .

Review Source

TM

Talitha M.  
Quality Manager  
  
Used the software for: 2+ years

### "It takes time to get the most out of SuperOffice, but the many possibilities make it worth."

June 12, 2018

4.0

Pros

The features and functionalities we need for our business are quite challenging. What I like most about this software is the flexibility. They're good at getting to know your business and finding matching solutions.

Cons

We use SuperOffice not only as a CRM system (which is a pro). But that also makes the ease of use quite challenging for many of our users. The functionalities don't always speak for themselves and because of the many possibilities it's hard to remember it all.

Review Source

MK

Marjan K.  
Commercieel manager  
Furniture  
Used the software for: 2+ years

### "Good choice"

April 2, 2019

4.0

Every communication moment with a customer/ relation can be saved in the right dossier. Very easy!

Pros

Easy way to save information and make it accessible for collegues.

Cons

The mobile app doesn't work very good. You need to log in very often. While the app should be an easy way to use Super Office on the way.

Review Source

CG

Camilla G.  
Inhous sales  
Media Production  
Used the software for: 2+ years

### "Easy to use"

June 11, 2019

4.0

A good software that fullfills my needs for a CRM software.

Pros

It´s easy to use and can handle a lot of data in an easy way. For companys with a lot of customers this software is a great tool. You can share info with your co-workers easily.

Cons

The look of it feels a little bit outdated.

Review Source

MM

Michael M.  
It manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Superoffice really good CRM"

April 4, 2019

5.0

Really good and fast support if anything would fail

Pros

We have used Superoffice for over 15 years and the Superoffice CRM online version is a really good product, easy to use and easy to connect on whatever platform you are on

Cons

Really nothing to complain about works really good

Review Source

MS

Michelle S.  
Sales and service  
Retail  
Used the software for: 2+ years

### "Review SuperOffice"

April 2, 2019

4.0

Normally it is a very pleasant program to work with and I found all customer information really easy.

Pros

When there are no disruptions, it is a very pleasant program to work with.

Cons

The last time I sense a lot of problems in the national failures. These will really have to decrease.

Review Source

VR

Verified Reviewer  
Analyst  
Capital Markets  
Used the software for: Less than 6 months

### "Great Value for Money"

November 5, 2019

5.0

Our reporting had been bad using other software, but, this has helped us improve a great deal in our customization of reports. We present everything in our company outlays, and it blends well with everything else.

Pros

For our company which handles a lot of data, it has been of great help. Moreover, it is very easy to use and has room for customization.

Cons

In a day where business intelligence is becoming of greater importance to the business world, it would be of great help if it is integrated to other software for the purposes of improving business reporting.

Review Source

PH

Peter H.  
Account Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "SuperOffice CRM"

June 12, 2019

4.0

to keep on top of all buisiness is so easy wth SO. I follow simple steps everyday and the administration is no hassle. Great and simple. I like it

Pros

Simple to get started and understand, very logically built.

Cons

The onlineversion is slower than the App version on the computer.

Review Source

AV

Annemarie V.  
Marketing- & communicatiemanager  
Construction  
Used the software for: 2+ years

### "Many functions"

April 2, 2019

4.0

Pros

Good product, easy to use, many possibilities/functions, helps with structure in your contacts. Good marketing module. Followed interesting training marketing at haed office.

Cons

At this moment everthing is okay for our company.

Review Source

RD

Robb D.  
IT Mgmt.  
Financial Services  
Used the software for: 2+ years

### "Very usefull product"

April 2, 2019

4.0

We use this product to help our customers for quick access to the informtion they need.

Pros

The software is a complete CRM system which fitts our bussiness sue.

Cons

It takes some time to adapt the working order of the product. This could be enhanced.

Review Source

GV

Gert V.  
Managing Director  
Building Materials  
Used the software for: 2+ years

### "User-friendly and flexible interface!"

October 24, 2018

5.0

SuperOffice CRM has helped us to structure our work processes, focus on the customer, control of our sales funnel. Thanks to that we have increased our marketshare by growing in a shrinking market and realized an impressive improvement of our result.

Pros

User-friendliness: easy to get started, logical navigation, great Search functionalities

Cons

No real dislike: it is more the wide variety of functional possibilities that takes time to get acquainted with.

Review Source

CW

Camilla W.  
Head of Administration  
Environmental Services  
Used the software for: 2+ years

### "Helps me keep track of customers, suppliers and projects"

April 3, 2019

4.0

Helps me keep track of customers, suppliers and projects

Pros

User friendly, easy to navigate, very nice layout

Cons

The calendar cannot be linked to Outlook in the web interface and that you can not "free text" a booking

Review Source

HM

Hannah M.  
Sales Administration Manager  
  
Used the software for: 2+ years

### "Superoffice is just what we needed - helps keep our data centralised and easy to keep up to date. "

June 29, 2018

5.0

Pros

\- The Superoffice live chat is a great feature we use on our website. We have had a few enquiries from this already. - Through Superoffice we are able to track consent with the current GDPR and update it when we get opt ins.

Cons

The mailings aren't the easiest to create and does take a little while to get used to. Once you have done a few of them, it gets easier.

Review Source

ÅW

Åsa W.  
Project manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Good CRM system"

May 3, 2019

4.0

Pros

A lot of possibilities to store and search customer data in the system.

Cons

That you can't make a selection of all customer activities and documents in the same selection.

Review Source

FA

Fredrika A.  
Sales Coordinatior  
Retail  
Used the software for: 1-2 years

### "Go for SuperOffice"

June 13, 2019

4.0

Pros

The way you can built the Projects and sales yourself after your own Company needs. Set up tasks after need and do Changes to it easily.

Cons

The lack of Workgroups, would really like that to be a standard feature instead of Always use the selection. That it is hard to search for your saved e-mails with just a Word.

Review Source

MD

Manon D.  
Sale and purchase  
Retail  
Used the software for: 2+ years

### "The best CRM software ever!"

April 2, 2019

5.0

User-friendly software!

Pros

It is easy to use. All the information you need is together.

Cons

There is nothing I don't like. All the information you need is together.

Review Source

MR

Malin R.  
Strategic Project Manager  
Media Production  
Used the software for: 2+ years

### "Very simple and versatile"

April 29, 2019

4.0

We use SuperOffice mainly as a way to administrate our client and prospect lists and to analyse our business needs.

Pros

I like that it's very easy to customise to your own needs and it's wonderful to have all your data collected in one place. The to do lists and different selections you can set up according to your own needs make our teams more efficient and allow them to have a great overview over their own clients and activities.

Cons

It can feel a bit fiddly to set everything up before you really get to grips with it.

Review Source

dMR

drs. Moniek R.  
Manager Transacties & Support  
Real Estate  
Used the software for: 1-2 years

### "Client and project easily linked"

April 9, 2019

4.0

I've worked with several CRM software, but this is by far the best.

Pros

It is very easy to link a client to a project and reverse. Correspondence, data, information and documents can be stored and easily retrieved.

Cons

The online support is a bit slow or the button doesn't work, so you have to email separately.

Review Source

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