# Page 4 | SuperOffice CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is SuperOffice CRM the right CRM solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/39294/SuperOffice-CRM/reviews --- SuperOffice CRM 4.2 (132) [View alternatives](https://www.capterra.com/p/39294/SuperOffice-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of SuperOffice CRM ## Showing most helpful reviews Showing 76-100 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TB Trine B. Contracting Specialist Management Consulting Used the software for: 2+ years ### "." December 18, 2019 3.0 Pros Statistics and easy to follow e-mail conversations Cons Slow system and too many "clicks" to get into different boxes and get information Review Source DZ Dustin Z. Sales Director Used the software for: 2+ years ### "Good price to quality ratio" June 5, 2018 5.0 Pros Easy to use online CRM system, nice look & feel, easy mail integration, pocket CRM is a great add-on for using on your mobile phone Cons Would prefer to have an integration with for instance MailChimp or other marketing tools, since I'm not really enthusiastic about the features that are within Superoffice on this matter. Review Source JA Jonas A. Sales Building Materials Used the software for: 2+ years ### "Super icecream" June 12, 2019 4.0 Keeping track of business. Pros Easy to use and find functions in the software. Cons Integration with other systems. Such as billing system. Review Source ES Emil S. Serviceengineer Industrial Automation Used the software for: 1-2 years ### "Good but can improve." April 6, 2019 3.0 Customer and servicereports. Pros I like it because its online and can be axessed anywere, and on iOS platforms. Cons I dont like that its a bit difficult to learn if you dont work with it daily. I dont like that its not possible to add external documents like ecxel for instance. Review Source SE Sue E. Managing Director Used the software for: 6-12 months ### "Unlike a previous system we tried, this software is reliable, clean, sharp, and intuitive to use." June 21, 2018 5.0 Pros The ability to link SuperOffice to Outlook makes it easy to archive and track all emails. The diary is a useful feature, which enables you to see at a glance any task outstanding. SuperOffice almost thinks for you, for example by suggesting a company or contact you may wish to select, based on your most recent activity. Any support requested has always been extremely prompt, efficient and effective. It's a joy to deal with a company that is so responsive and clearly values its customers. Cons It can be a little bit slow to open archived mail, which can be frustrating when you're busy and in a rush. Review Source SE Sara E. Sales Coordinator Wholesale Used the software for: 2+ years ### "Marketing tool" November 12, 2019 4.0 Pros I like the selection process, that your database for mailings is dynamic and always updated It's easy to evaluate the success rate of mailings Cons The functionality when creating a new mailing .e.g. when choosing a picture it often takes a few tries to get the size right. The process of resending mailings to a new selection could be easier. Review Source CA Carin A. Customer service Food & Beverages Used the software for: 2+ years ### "Customer Service" April 8, 2019 2.0 Pros Easy to find customer and contact information. Cons Sometimes hard to filter out what you seek after. Review Source Lay San T. System Coordinator & Senior Customer Service Executive Automotive Used the software for: Less than 6 months ### "One of the best CRM tools!" September 13, 2019 4.0 We will get reminder to return call for follow up. Its a great tool to improve customer satisfaction! Pros Very easy to use, allow users to customize it to their preference. It helps me in my daily jobs, it saves me a lot of time, improve my time management as well. Cons so far so good, maybe it could be better if able to integrate with other software?! The user interface is slightly outdated. Review Source JD Joke D. administration Wholesale Used the software for: 2+ years ### "Review SO Joke" November 23, 2018 4.0 You can use S.O. for your mailings or reports. We cannot work without SuperOffice anymore. Pros You have all the information about a customer or supplier in one program. so all the information that you or your colleagues note is visible to everyone. Cons You are very depending of S.O. when you are used to it. Review Source FB Ferdinand B. Accountmanager Used the software for: 2+ years ### "Easy to use" June 13, 2018 4.0 Pros E-mail integration Easy to use outside the office by using the pocket CRM app E-marketing integration Cons Some things don't 100% fit the Dutch market The integration between CRM en Customer Support needs improvement The search feature still needs a % character Review Source CH Camilla H. Account manager Retail Used the software for: 1-2 years ### "Great crm" June 25, 2019 5.0 I have control over al my contacts and my history of visits and facts about everyone of my prospects and customers Pros It’s easy to use and I like the way to work in it Cons The pocket version could be better, but I know that it’s going to be better soon Review Source LH Luc H. Director Used the software for: 2+ years ### "Simple and clear" June 14, 2018 4.0 Pros Just a few ( one or two ) clicks to find your information, up to two screens. Possibility to customize. Cons Group " activities" is sometimes too confusing. Cloud version difficult if it falls away, because we can not do anything without this software :-) Review Source AB Anne B. BPM Computer Software Used the software for: 1-2 years ### "Great CRM" May 31, 2019 4.0 It is really user friendly and easy to register information and activities. Pros User friendly and easy to use as a new user. Cons I would like the dashboards to be more user friendly, like creating dashboards that I can chare to colleagues. Review Source RM Ralph M. Project Manager Used the software for: 2+ years ### "I have used SO since 2006 and brought me SO when I have changed jobs." July 4, 2018 4.0 Support has not been good when moved from Sweden, but has improved lately Pros It is easy to use and you can easily keep in touch with your customers and your prospects. Cons The Customer Support has not been good when it moved from Sweden, but has improved lately. Review Source PK Peter K. Commercial Excellence Manager Building Materials Used the software for: 2+ years ### "SupperOffice fpr Sales & Martketing " June 25, 2019 4.0 The system has improved a lot the last couple of years. Pros All CRM systems have the basics need for sales. This system also includes functionality enabling us to work with sales through dealers. Includes really good e-marketing functionality. Cons The need select buy additional 3:rd party software to integrate with other systems like MS Outlook, ERP and BI. Still good that the additions are available. Review Source CV Carien V. projectmanager Real Estate Used the software for: 2+ years ### "Great customer relation management system" October 23, 2018 4.0 SuperOffice is a very helpful and complete CRM tool with good customer service Pros It's very helpful to register client information and all the contact moments Cons Sometimes I have problems with the connection between SuperOffice and Outlook Review Source BF Björn F. Key Account Manager Marketing and Advertising Used the software for: 6-12 months ### "User friendly CRM" April 5, 2019 5.0 I have all of my customer information and sales at one place and easy to se whenever i want to have a good overview of things to be done and things that i have archived. Ill never forget anything at my work so this is my best friend at the moment. Pros Almost everything, especially that i always can remind my self about the next thing to do. Cons Haven't discovered any not likeable things yet. Review Source CN Camilla N. Contract business administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy and good backup" June 12, 2019 5.0 Pros That it is so full of functionalities and easy to use. You can use it for many different areas and within diferent apartments. Cons I have not seen any negative parts in my work. Review Source AO Anton O. Product and project administrator Plastics Used the software for: 6-12 months ### "CRM review" June 13, 2019 5.0 The Software are fantastic :) Pros I like the software overall and it makes my work easier and the link between my mail and SuperOffice is excellent. Cons When I was a beginner in the program, I actually thought that it was quite difficult to use but after a few weeks working in the software I started to love it and still doing that today = ) Review Source MJ Marianne J. credit manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good CRM software" November 13, 2018 5.0 Always all the info about your clients at hand. Pros It is simple to handle and you as user have a clear view about your customers Cons I am a user of Superoff and at this moment cant find anything that I don't like Review Source RV Rob V. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Optimal Marketing and Sales alignement tool " April 18, 2019 4.0 SupperOffice anables us to control our pipeline in an easy way Pros Creation of all kind of selections is very easy. Cons Maximal number of characters in comment field activity. Review Source VR Verified Reviewer M.D. Industrial Automation Used the software for: 6-12 months ### "Nice & cost effective CRM tool!" April 3, 2019 4.0 Perfect tool to organize large number of customers and sales opputunities. Easy to sort and report key data when needed. Excdellent tool for scheduling sales activities. Pros Ease of use Functionality VISMA Integration Phone app Dashboard Cons Some missing features: -only accepts one business offer/sale -missing trend graph for dashboard data Review Source LD Liandy D. Office Manager Pharmaceuticals Used the software for: 2+ years ### "Superoffice CRM Review" November 15, 2018 4.0 CRM system with a lot of functions, making contracts, Pros Fuctionality. layout, possibilities, connections and interface Cons Administrator functions who are not easaly to work with Review Source VR Verified Reviewer Business Applications Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Fit for purpose" April 18, 2019 4.0 Better 360 view on customer. Single point of trurth. Single point of registration. Availability all over the world. Good fit for our purpose. Possibility to inplement step by step. Pros Usability, UI, look & Feel, Service, Flexibility. Cons Available tools for on premise environment. Complex security model. Review Source JN Johan N. Technical Support Consumer Services Used the software for: 6-12 months ### "Easy to organize" December 18, 2019 4.0 I Think it´s a god program that helps to organize and Control my every day Pros The easy way to set notifications and make the program help with my work Cons I don´t know if it´s program, but I get tossed out now and then. The mail system could be more functional, like outlook Review Source Similar Products Featured