# Tourwriter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tourwriter the right Tour Operator solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/39473/TourWriter/reviews

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Tourwriter

4.6 (41)

[View alternatives](https://www.capterra.com/p/39473/TourWriter/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Tourwriter

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

MD

Megan D

Sales and Admin managerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months.

“Its customization options make it easy to align itineraries with my brand, and while it takes a little time to learn, the investment is worth it for the level of detail and professionalism it delivers.“

September 6, 2025

MD

Megan D

Sales and Admin managerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months.

“I appreciate how polished and client-ready the proposals look, and the software’s ability to store supplier information and automate pricing saves me valuable time.“

September 6, 2025

KJ

Karen J

DirectorLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“We value how visually rich the itinerary presentation is while also pulling on a strong back-end allowing us to manage all the booking elements in an itinerary.“

August 28, 2025

MD

Megan D

Sales and Admin managerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months.

“Scalable for growth – Good for small operators scaling up or agencies handling complex itineraries.“

September 6, 2025

## Showing most helpful reviews

Showing 1-25 of 41 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Angela V.  
Travel Agent  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "A fast way of building personalized itineraries"

November 27, 2025

5.0

Pros

With Tourwriter managing the details, we respond faster and deliver richer, personalized trips. We’re now able to provide an answer to every lead within 24 hours. Being quick is important. Tourwriter makes searching through suppliers and products very quick and easy, freeing our team to focus on tailoring the exact itinerary for each client. Recommended for bespoke operators looking to scale without losing personal touch.

Cons

Sometimes some much-needed upgrades take a while to get launched, but the platform where users can leave direct feedback to the TW team is very useful.

Review Source

Response from Tourwriter

December 8, 2025

Thank you so much for taking the time to share your experience with Tourwriter, Angela! We're thrilled to hear that our platform is helping you respond to leads within 24 hours and create those personalised, bespoke itineraries that your clients love. It's wonderful to know that the efficiency gains from our supplier and product search features are giving your team more time to focus on tailoring each trip! We really appreciate your honest feedback about upgrade timelines. We understand how important timely platform improvements are to your operations, and we're glad the feedback portal is proving useful for you. Your input helps us prioritise what matters most to operators on the ground, and we're continuously working to balance innovation with stability. Thank you for recommending Tourwriter to other bespoke operators. Reviews like yours remind us why we do what we do, and we're honoured to be part of your success story.

MC

MariaLaura C.  
Owner and managing director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Tourwrite - game changer for Fantastica Italia"

November 14, 2024

5.0

Tourwriter has been a game-changer for our growing travel agency. The software’s ease of use and powerful features have helped us work more efficiently and enhance our brand. Overall, Tourwriter has been instrumental in streamlining our operations and supporting our growth.

Pros

Easiness of use speed in creating the proposals and inputting the data in the software look of the proposals

Cons

There is really not a thing I don't like about Tourwriter but if I had to pick one, I'd like the ability to customize more the look of the itinerary template.

Review Source

LR

Luke R.  
Director  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Terrible - More hassle than its worth"

September 13, 2019

1.0

Terrible. I cant believe i'm still trying to deal with them but once you've invested as much time and personal hours as we have its hard to go back. Don't make the same mistake we did and cut your loses before you even start. Find another system.

Pros

It works after many many many hours of implementation. I'm talking 12 months +

Cons

The product knowledge of the implementation team is terrible. It has taken us over 12 months to try and get the implementation complete and we were always timely in getting our tasks completed. The problem stems from an itinerary template we signed up for as one of their standard available simply did not work. Then they would not read emails or action them until weeks later this took almost 3 months to get something that should have been pretty much ready off the shelf. Then their allocation system did not work, once again delayed by implementation team not reading and actioning emails we sent noting the errors. Then the API would not send all the data they said it would. Once again no response or action to issues that were raised for months until they finally pulled their finger out and talked through the issues with us and finally they tested it and then they see that it doesnt work the way they say it was meant to and they finally make changes. When they decide to action some changes it can happen quickly but thats once things have been escalated almost as high as they can go. The entire system is better off as a result of our stuggles because quite simply many aspects simply did not work in a way that was logical to even a very small tour operator such as ourselves.

Reason for choosing Tourwriter

Customized itinerary based option for mulit-day packages over basic day tour booking software

Review Source

Response from Tourwriter

October 10, 2019

Typical implementations take 12-16 wks. Occasionally, customers have requirements that differ from a typical tour operator business. In instances like this the intricacies are not fully understood until implementation is underway. Sail Ningaloo run a cruise company with allocations by sail date; this unique quality required a different way of managing allocations compared to all of our other customers. Delays were incurred due to the development of a custom API and specific allocation requirements, which proved to be complex bodies of work. Had the complexity of the customisation been clearer at the outset we would have been able to set more accurate expectations. In recognition of the longer than expected process Sail Ningaloo received a discount of 80% on their original report quote; hours of costly development were also provided free of charge. We have now delivered all items Sail Ningaloo have requested and they have recently renewed their Tourwriter Licence for another year.

Josephine A.  
Delivery, Accounts, Marketing  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great product, great team."

December 1, 2025

5.0

Love Tourwriter and especially love that the team listens to their customers and provides regular updates that make us say "yay" instead "oh gosh what changed now".

Pros

Allows us to keep all our info in one place and create beautiful custom itineraries faster and more easily. Flexible and user friendly.

Cons

Hard to undo if you make a mistake or delete something by accident - history is not stored (minor issue)

Review Source

ME

Mauricio E.  
Travel Designer  
Hospitality  
Used the software for: 2+ years

### "My favorite software for travel design"

April 10, 2024

5.0

I have been working with them about 6 years ago and Tour Writer has simplified my daily tasks designing itineraries, best thing is that they keep updating and improving the system to users, they also listen to our suggestions.

Pros

Availability of the sales team, support team, implementation was very easy!

Cons

Maybe at first the system did not have too many colors, it was only gray, black, white tones.

Alternatives considered

[Toursys](https://www.capterra.com/p/133998/Toursys/)

Reason for choosing Tourwriter

price, design of the system, custumer support

Review Source

MH

Madeleine H.  
Tour Designer, Co-Founder  
Hospitality  
Used the software for: 2+ years

### "My one-stop-shop for running my tour agency. "

October 10, 2023

5.0

My overall experience with Tourwriter has been excellent. Not only is it an invaluable product for a tour agency, the customer support they offer is top notch.

Pros

The product is easy to use and is constantly being improved by Tourwriter, introducing new features. I like that Tourwriter can do everything for me in one place, eliminating the need for multiple programs.

Cons

There is nothing I would consider a con about Tourwriter. A minor point, especially being in India where internet connection can be erratic, is possibly that there isn't an offline version. When I'm without internet or travelling on a long haul flight for example, I can't attend to my work in the way I did when using Word and Excel. However, this is a minor concern and I would never go back to those draconian days!

Switched from

[Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/)

Travefy did not offer the costing component.

Review Source

KJ

Karen J.  
Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "The Power of Tourwriter"

August 28, 2025

5.0

Tourwriter is the only system that gives us the ability to deeply customise our itineraries and manage our end-to-end operations efficiently. The Xero integration saves us hours, and the flexibility to tailor every client experience is unmatched. After over 20 years in business, it’s become our backbone.

Pros

We value how visually rich the itinerary presentation is while also pulling on a strong back-end allowing us to manage all the booking elements in an itinerary. We find the team at Tourwriter responsive to our needs and appreciate how they listen to our development wish list.

Cons

Biggest frustration is still loading rates each season but we know Tourwriter understands this and is always looking at ways to solve this.

Review Source

Response from Tourwriter

August 28, 2025

Thanks for your feedback Karen. As a global industry in creating meaningful travel experiences in the luxury travel space, it's always a pleasure working alongside you and the Ahipara team.

Mauricio E.  
Trip Designer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great travel design software!"

July 10, 2025

5.0

Great value for the services offered, I researched a lot on pricing, service, and Tour Writer will be my preferred software always.

Pros

The software is really easy to use, nice design, excellent customer service and follow-up, constant enhancements, training, and I have been able to participate in focus groups.

Cons

nothing at all! I have not had any particular issue with the software at all. The teams are very responsive and helpful.

Review Source

MD

Megan D.  
Sales and Admin manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Fantastic system "

September 6, 2025

5.0

Tourwriter is a powerful, professional platform that makes itinerary design and travel planning seamless. I appreciate how polished and client-ready the proposals look, and the software’s ability to store supplier information and automate pricing saves me valuable time. Its customization options make it easy to align itineraries with my brand, and while it takes a little time to learn, the investment is worth it for the level of detail and professionalism it delivers. Overall, Tourwriter is an excellent choice for growing travel businesses that want to create impressive, tailored experiences for their clients.

Pros

All-in-one itinerary builder – Easy to create polished, client-facing itineraries and proposals. Custom branding – Ability to showcase your own logo, colors, and branding for a professional look. Supplier and product library – Stores your preferred accommodations, activities, and transport details for quick itinerary building. Automation – Reduces repetitive tasks by automating pricing, margins, and availability checks. CRM features – Keeps track of clients, suppliers, and bookings in one place. Collaboration tools – Enables teamwork if you’re working with multiple agents or assistants. Integration with booking systems – Helps manage bookings and reduces manual input errors. Scalable for growth – Good for small operators scaling up or agencies handling complex itineraries. Visual appeal – Produces visually appealing itineraries that impress clients. Guidance - Having Jess on hand whenever I needed assistance to further grow my knowledge on the system

Cons

Not getting to use this system sooner! I struggled to get my head around the software at first as it’s such a well versed system. 1 call with Jess and I was up and running.

Review Source

DS

Derek S.  
Head of Sales and Marketing  
Hospitality  
Used the software for: 2+ years

### "Professional Digital Itineraries "

November 10, 2025

5.0

I have been using some form of Tourwriter since 2019 and I have yet to find a competitor in this space that can even offer a similar level in quality compared to what Tourwriter can offer. Currently, they offer the best product in this market.

Pros

I've spoken with almost every company that offers digital itineraries and Tourwriter has the best one on the market.

Cons

While the application has improved every year since I started working with Tourwriter, more customizability would always be appreciated.

Review Source

MZ

Mario Z.  
Administrative and Logistics Assistant  
  
Used the software for:

### "Great software for Tour management"

November 24, 2014

5.0

Pros: Works great for creating and editing itineraries for people or groups. Deeply customizable itineraries. Great and attentive Customer Service The webinars and videos for explaining features are helpful Report creation feature is great and the TourWriter team will customize your reports so they are as you need them (our suscription entitled us for 2 free customizable reports, yours may vary) Cons: User interface could be a bit more polished, but it's been improving constantly. Adding contact information / PAX information could be a bit more intuitive and comprehensive, especially for larger groups. Currency conversion could be a bit more customizable

Review Source

DB

Deepak B.  
Director  
  
Used the software for:

### "Review of TourWriter"

October 8, 2013

5.0

This is fantastic software for travel companies: i just love few features which not only saves time but are very handy in day to day operations. like: 1. Client location report 2. itineraries and vouchers are created while you are costing an itinerary 3. group costing (saves you a lot of time) 4. make bookings with press of a button 5. send itinerary and vouchers straight from the system 6. Cloud based system so accessible from anywhere. i can hire staff in India and save cost. 7. No fear of losing data. if initial set up is done properly, can save you heaps of time later on.

Review Source

CD

Casey D.  
Owner  
  
Used the software for:

### "Excellent itinerary writing tool "

October 9, 2013

4.0

Tourwriter is a fabulous product and has revolutionised our itinerary writing and has enabled a much smoother process for keeping track of everything. We dont use the accounting function, but everything else works brilliantly and customer service is excellent. The only cons are the cost which has gone up significantly since we bought it and the fact that it's not an online model so it can only be accessed on the computers it is loaded on to.

Review Source

PS

Petra S.  
Product & Marketing Manager  
  
Used the software for:

### "Tourwriter - fantastic!"

November 27, 2014

5.0

This has been a huge help to our business. It saves time and money and ensures we can provide our clients with quick, thorough itineraries and travel quotes. I have used a few systems over the years and Tourwriter is the best software for travel itineraries.

Review Source

AV

Angela V.  
Travel Agent  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great software for travel agencies"

September 5, 2024

5.0

Pros

Easy to use and offers everything you need to create itineraries, manage bookings and daily tasks of a travel agency.

Cons

Waiting for integrations with other useful apps and softwares.

Review Source

MZ

Monica Z.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "After much research and years of use - THIS IS YOUR BEST OPTION!"

April 18, 2017

5.0

I own a small travel agency called CostaRicaTravelMarket. Most of my decisions are mapped on a grid. I will research fully, select the market options and grade each value proposition. This is the same process I followed when we decided to upgrade our itinerary management software and we hit a home run! The software if fantastic, versatile and very easy to use. I have to say the production of itineraries, reports, quotes, and pricing documents are very professional looking and efficiently produced. I have used it with FIT's and groups and the functionality is great. Definitely designed by people inside the field who understand fully the quirks and nuances our industry has! I have to say for us, it has fulfilled some CRM functions as well. It allows me to keep track of the tasks for each client, and it gives me great reports on supplier actionable lead times and payments. The implementation was wonderful! Alison is the most professional, courteous and thorough implementer and Account Manager ever. I was told the implementation could take anything between 2-3 weeks to a couple of months depending on my pace of response, as a lot of the actual customization they carry out will depend on the client's specific methods, supplier profile, data entry speed, etc. I was up and running in about 6 weeks. Agent presented me with a schedule on how the implementation would progress, all in a logical and efficient sequence. My timing in fulfillment of tasks determined the speed of implementation - on their side they were timely every time. I read some ones review below before writing mine, and I have to say I find it incredible to believe because from my own implementation, I can honestly say I was impressed at the team work they displayed and the flawless cooperation they provided from across the globe to help me advance in a speedy and efficient manner. I wanted my itinerary in a very specific way, I also wanted two other documents to create quotes and area suggestions. They created all three without me having to compromise on any change. I was in awe at how sometimes I felt I was asking for something that seemed impossible, yet agent would take on the challenge and come up with the way to get it done! Every time! I never heard a "oh sorry, no - that cannot be done...." So my final recommendation is you cannot go wrong with Tourwriter! Hands down this is the best alternative in the market and I strongly recommend it. You will not regret it.

Pros

The ease of use, the cooperation during implementation, their ability to recreate my wishes to a perfect itinerary that works with the industry quirks specific to my market. Finally, the system is never down!

Cons

A few steps in the data entry process could maybe be simplified, but nothing that is big.

Review Source

KC

Kathy C.  
Operations Manager  
Hospitality  
Used the software for: 6-12 months

### "Great implementation support! Easy to work with, full of helpful ideas and ways to improve workflow"

July 26, 2017

5.0

Better workflow. Easier to train,cross train. All of my staff can see what has been sold or quoted so nor more confused sales agents trying to figure out what another agent quoted or booked. The tool is easy to learn, so when we hire new staff, it is faster to get them ready to sell.

Pros

Putting together an itinerary is quick and easy for our sales agents. Sending the booking request to the vendors is now a process that only takes a minute. Before TourWriter it was a very long process and there was a great potential for human errors. They are always willing to talk about a problem that may come up and offer a variety of solutions. This allows us to decide which solution is best for our company. They have great people working for them who really take the time to listen and explain and never seem to tire of our many questions! Our booking process has become very streamlined and we are now able to hire and train new sales agents since TourWriter is easy to learn and use. We have just completed the set up for our accounting module and plan to roll out the Groups module in the fourth quarter.

Cons

If TourWriter had the ability to assign a task to a co-worker then it would be perfect! We would then be able to get rid of the steps we have to add to Asana for each booking we process. Currently, the tasks in the to do list can only be set up for the person assigned to the booking. But we have many team members doing differnt tasks on each booking, so if we could assign them to the person responsible, then we would not have to go outside of TourWriter to do anything!

Review Source

Response from Tourwriter

July 27, 2017

Kathy, thank you very much for taking the time to review Tourwriter. We are delighted that you are already reaping the time saving benefits that Tourwriter provides. We are also thrilled to hear that you have been well looked after by the broader Tourwriter Team and that training new staff is quick and easy for all concerned. With regard to the item on your wish-list, we love customer feedback, and you will be excited to learn that the ability to assign tasks to a co-worker is on our Product Roadmap, for release at the end of the next quarter. In addition to this we plan to enhance the feature further by allowing you to optionally set default due dates for both your tasks (e.g. send a follow-up email 7 days after the client returns home), and task reminders sent to your team. If there is anything else you can think of, that will help us make Tourwriter your one stop shop for all your Tour Operator operational needs, please let us know!

CR

Claire R.  
Director  
Airlines/Aviation  
Used the software for: Less than 6 months

### "I have been frustrated with Tourwriter from the moment I transferred the initial payment."

February 7, 2018

3.0

The software is great my issue is with the implementation period

Pros

The software is great, exactly what is needed for my business however the whole setup leaves a lot to be desired. The whole setup process has been painfully slow and not designed with my business needs in mind. \* From the moment I paid the setup costs I was expected to wait 2 weeks until tourwriter sourced an implementation manager. \* Training is painfully slow, sticks to a script and in my experience at least 5 hours was a wasted, they did not judge my knowledge of similar systems and provided a rudimental explanation of task such as creating a folder in tourwriter - I have been using similar systems for 20 years I know I already know how to create a folder and they could see in my tourwriter that the folders were already organised. I have to think was it deliberate just to waste the hours of training? \* I was told that I was not expected to use the system for daily business operations for 4 months even though I was paying full price for the licence, I find this ridiculous.

Cons

\* Again the implementation of the itineraries has been painfully slow. I purchased 5 hours for the implementation of the itinerary to suit my business needs, after receiving my requests I was told it would be a total of 8 hours, now the itineraries are created in (what looks like) PHP coding. Having some knowledge of HTML I have been able to change text, colours sizes and perform basic tasks and I feel for an experienced user the tasks I asked tourwriter to undertake could be completed well within 5 hours, it seemed to me to be simple. To be fair to tourwriter stated they would not charge however I do feel that the coding came nowhere close to 8 hours so again it has made me question tourwriter, Also it is now 10 weeks since I bought tourwriter and I STILL do not have an itinerary designed especially for my business. I do feel that tourwriter work the training and implementation totally around the needs of the tourwriter business and NOT around the needs of the customer. The system itself is great however Tourwriter really need to focus on the customers needs, listen to their requirements and provide a usable system within at least 1 month not 4 months. At present I would not recommend tourwriter due to the continual issues arising from the implementation process.

Review Source

SG

Stella G.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Excellent Software for small to mid size tour companies!"

June 5, 2019

5.0

Overall very pleased. Price is right, service is there, I like that they "stay up-to-date" or working on tools and services to be up-to-date with technology!

Pros

Service, customer support, the fact that they keep updating the software

Cons

Would like more functionality with regards to online presence.

Review Source

Response from Tourwriter

June 17, 2019

Hi Stella, Thanks for taking the time to submit a Capterra review - your feedback is valued! We value Asimina as a customer and enjoy working with you and the team. We will be in touch regarding the online itinerary options, as have been working hard to develop more functionality in Minim! Thanks again! Sarah, Amanda and the Tourwriter team

DF

David F.  
Manager  
Wholesale  
Used the software for: 2+ years

### "All in one place"

May 14, 2019

5.0

Pros

Keeps all my data in one place, can access online or offline.

Cons

The treatment of foreign currency as an 'inverse rate'

Review Source

Response from Tourwriter

May 16, 2019

David, thank you for taking the time to post such a thorough Tourwriter review. We are sincerely delighted to hear that you enjoy working with us as much as we enjoy working with you. It is great to hear the keeping of your data in one place and being able to access it both on and offline provides you such a positive benefit. In regards to treating foreign currency as an inverse rate, we appreciate your input and are committed to enhancing our product where possible. Keep soaring! The Tourwriter team.

MN

Melissa N.  
Travel advisor  
Hospitality  
Used the software for: 6-12 months

### "Artsy and efficient "

October 5, 2019

5.0

Pros

I loved using such an efficient software that allowed me to bring my tour packages to life for my clients. You could add photos and maps or videos to really draw in clients attention. A lot of the information you needed or wanted about a hotel or a restaurant or destination was already in the software to use

Cons

There were a few kinks with formating when we would save our finished version of our travel documents but they were easy enough to fix

Review Source

Response from Tourwriter

November 5, 2019

Thank you Melissa for your review of Tourwriter. We are delighted you are able to bring your itineraries to life through Tourwriter and are seeing the benefits of the software. We are also pleased we were able to resolve the issues mentioned with ease and provide a solution for you. We really enjoy working with you. Thanks again for taking the time to post your review. Amanda and the Tourwriter team

CM

Carmen M.  
  
  
Used the software for:

### "broken promises and poor service"

January 26, 2016

3.0

My company purchased the software almost a year ago, and were told we would be up and running in 6 weeks. We are still waiting to be able to utilize the software to help us. We felt that the person training us on the services was rude and impatient with us, but continued to interface in hopes that the software would come together quickly. We have had nonstop contact with the IT team at TourWriter, and our itinerary still cannot be built as promised. Upon contacting the owner of TourWriter about our displeasure, he proceeded to blame our employee as the reason why the system was not up and running. We have invested thousands of dollars and hundreds of hours into this software and have seen no results and had no support from the TW team. This software is not worth the stress and hassle that it causes.

Review Source

Response from Tourwriter

October 5, 2016

The reviewer was only partly involved in the Implementation process and didn't go on to be a TourWriter user. Our most successful implementations are when the owner of the business is driving the change and adoption. Two major factors were; the main people who were trained by Tourwriter left the company just as we were completing their training program and custom reports. The new person that took over decided not to be trained and didn't follow our advice to apply best practice. We offered to retrain their staff and fix up the incorrect changes they had made in their custom reports, for no charge. Tourwriter staff spent around 30 hours of retraining, 30 hours of database loading, and 40 hours of correcting their continuous requests for changes to their reports, for NO charge. We eventually got Tourwriter to a stage where it was ready, they then decided to stick to their previous processes.We wish them all the best

KB

Kim B.  
Project Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Hard to set up, but extremely customizable. Saves time, prevents mistakes"

April 21, 2017

4.0

It's a little hard to get this set up, probably because it is very customizable. Once it is set up, it works really well. Team is friendly and supportive and will work with your deadlines.

Pros

Very customizable with the help of their very capable programming team, helps save time and prevent mistakes in itineraries

Cons

Really hard to figure out most efficient way to use it at first- so many variables in travel!

Review Source

Response from Tourwriter

May 17, 2017

Kimberly, thank you for the kind words! One of the most pleasant clients our team has had the pleasure of working with. Glad we could help with automating all of the tedious manual processes that were obstructing efficiency of the business. Looking forward to more years of continued mutual success!

WM

William M.  
Manager, General Affairs & Accounting  
Hospitality  
Used the software for: 1-2 years

### "Tour writer is very easy to learn and use. It has allowed us to do more work with fewer people."

November 10, 2017

5.0

The largest benefit has been the dramatic reduction in labor hours needed to produce a finalized itinerary.

Pros

There are numerous things we like about the software, but some of the major items: -Ease of itinerary building -Data analysis -Report flexibility & generation

Cons

Overall, there are very few things we dislike/like the least about the software. Our biggest problem was the delay of the markup to gross feature. This has recently been added.

Review Source

AP

Andres P.  
Marketing Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great tool for our company"

May 14, 2019

4.0

Pros

Is easy to use due our company needs to have very good explain our products

Cons

Sometimes we can issues with uploading images into the system

Review Source

Response from Tourwriter

June 20, 2019

Hi Andres, many thanks for taking the time to post a Tourwriter review. We are delighted to receive your feedback. It's great to hear you are finding Tourwriter easy to use and keeps your products in one place. We will reach out to you to give you some support on the loading of your images - as this should also be quick and easy for you. We also have a super awesome data loading team that could be of some help here. We look forward to working with you further. Thanks, the Tourwriter team!

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