# iCity Enterprise Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iCity Enterprise Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/39730/iCity-municipal-software --- # iCity Enterprise Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iCity Enterprise ## What is iCity Enterprise? Vadim Software is the only national Canadian company developing and supporting a complete public sector software solution. With more than 40 years of client experience and insight, we know what our clients need. We offer robust yet flexible tools that improve organizational performance. Our goal is to help build better communities. ## What is iCity Enterprise used for? [Government](https://www.capterra.com/government-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20000 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iCity Enterprise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.aptean.com/&name=iCity Enterprise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iCity Enterprise 3.8 (5) VS. [4.3 (16)](https://www.capterra.com/p/141610/Municipal-Asset-Management-Software/reviews/) Starting Price $20000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.2 (73) Value For Money 3.8 (5) Value For Money 4.4 (61) Customer Service 3.4 (5) Customer Service 4.5 (72) ## iCity Enterprise alternatives Highest Rated [4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars [4.6 (5,071)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/39730/iCity-municipal-software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing & Invoicing Create, manage, and send invoices or bills to customers Budgeting/Forecasting Create budgets based on historical data and future projections Code Enforcement Ensure all properties are adhering to government and legal codes Fixed Asset Management Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Inventory Management Track and manage inventory levels to maintain proper supply iCity Enterprise 14 features Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Ensure all properties are adhering to government and legal codes Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Track and manage inventory levels to maintain proper supply Access software remotely via mobile devices Issuance of valid permits to initiate projects or tasks Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Determining value of properties/purchases to calculate tax Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 3.8 (5) Basic $20,000 Per User,One Time Value for money 3.8 (5) 3.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (5) 3.4 Based on 5 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(1) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DA Daniel A. IT Coordinator Information Technology and Services ### "This product has gone from mediocre to bad in the past year. Support is poor to non existent. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 11, 2018 Pros Pros are few and far between these days. Works for what we need it for when it works. Trainers are very knowledgeable. Cons Very poor support, turn around time on support requests is 2-90 days. Extremely temperamental software needing constant maintenance and support. Lots of "Bugs in the system" that is being worked on. Integration with other systems is limited. Implementation is tricky. All training is charged for and expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wayne D. A. Financial Services Manager Government Administration ### "Overall the best product for small to medium sized municipalities in Canada. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 8, 2017 Pros Integration of all the modules - no need for third-party add-on products. The new web based components are intuitive for new users. Strong report building tools. Cons Support has been pushed to the web over the last year. More efficient for the company but it does impact the user experience - less personal contact with support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CN Carole N. Tax Analyst / Tax Collector Government Administration ### "The reliable Vadim Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2016 We have been clients of Vadim Software for a period of 14 years. We can count on the accuracy of the reports we produce to balance our departments. ex. taxes aged trial balances-water & sewer trial balances. The programs are easy of use and new personnel can be trained on line by webinar or by in house training. Many programs are available to facilitate the indexation of complicated spreadsheets and calculations like the municipal drain program. When an error occurs and we are not sure how to correct, customer support are fast in answering our request. I like working with Vadim Software and I would recommend it. Pros Reliable-Useful-Ease of use You can take part in the development on new programs Cons Did not experience any yet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Christa C. Accounts Payable Government Relations ### "Vadim Community alone makes it worth it" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2016 Overall Vadim meets our needs. The newest versions take a bit to get adjusted to. I do feel there are still some adjustments that need to be made as each user from other municipalities may not operate the same. I do however love the Vadim support teams they are always helpful and willing to take feedback to the developers. Pros Navigation between any department is consistent and easy. Ideas and issues are taken into consideration and there is a great community of people to provide support. Program offers everything a municipality would need. Cons My cons are with the new updates only. I don't like the way the new update is for someone who works with multiple screens and departments throughout the day, you either have to have several open, or have to have your screen titles or numbers memorized (just a slower process). I also personally don't like that when you open a screen you have to actually click it before beginning (like to be mouseless). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gary P. Deputy Chief Building Offical Government Administration ### "Building Permit Module" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 21, 2016 Out dated client interface. Not user friendly. Little or no support. 3rd Party mobile software superior to desktop version. Been asking when to expect update module but cannot get answer. Pros Not much Cons just about everything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2016 Hello Gary, Thank you for your comments. It would be helpful to know what you would like to see in a Building Permit module. Our mobile friendly Building Permits module is currently in development and scheduled for release November 2017. What are the features you need and feel that you are missing? Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)