Nettime Solutions

stratustime

3 / 5 17 reviews

Who Uses This Software?

Organizations that want to automate time and attendance--or upgrade their current time system--in order to make business decisions based on employee time data.


Average Ratings

17 Reviews
  • 3 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $4.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Nettime Solutions
  • www.nettimesolutions.com
  • Founded 2006
  • United States

About stratustime

Track employee time & attendance with stratustimea flexible, cloud-based software solution. With stratustime, employees clock in, out, and request time off without any assistance. Behind the scenes, management gets a dashboard that helps with labor costs and legal wage requirements. stratustime can be integrated with all supported payroll systems, and can be placed on almost any device. A U.S.-based integration team customizes systems to the unique labor rules of each organization.


stratustime Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

stratustime Reviews Recently Reviewed!


Reliable, functional time system works well with Paychex Preview

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that there are IP restrictions, but you can still grant employees with mobile clock in functionality but only if their GPS location is provided to you. It is very easy to configure. Employees and managers have an easy time using the software. Customer support gets back to you quickly. Up time and reliability of any cloud based system is always a concern and Stratustime's is great.

Cons: I would like it better if there was a mobile app instead of having to login to the site through your mobile browser. Time card adjustments default to the first day of the pay period. It would be better if they would default to the current day.

Nightmare

Apr 09, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Stratustime and Payroll are 2 separate modules and the two do not talk together. That is NOT how it was sold to me when I signed up. When I would call my payroll Rep for questions and changes she had no clue about anything related to Stratustime and its functionality. Payroll submission days were always such a nightmare I would get anxiety for days leading up to it. I cancelled our service with Paychex back in Feb and they are still sending me invoices and emails as if I'm still an active customer. When I try to contact their HR services, I have to go thru 5 automated questions only to find out their office is closed. DO NOT USE THEIR SERVICES!!

Pros: Ease of use (as long as you don't need to make changes). I liked my original sales rep in the beginning. Even she complained how understaffed they were and could tell she was often stressed out.

Cons: Everything! No Support, Terrible Customer Service, Still getting Invoices every month even thought we cancelled. I have to call them every month to get the invoice removed. They are still sending me emails as if i'm a customer.

Great for a company with less complicated rules

Sep 13, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We use very few of the options that are offered, so we are paying more than what we should for what we actually use.

Pros: The system itself is easy to navigate through. The export that was set up is easy to use and we have never had any trouble with it.

Cons: Points tracking doesn't work like we would like. Would like to fully integrate with payroll; however, it will raise the price of my payroll to do so.

Horrible system

Aug 20, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: There is nothing about this product that I like. Paychex has replaced the timeclock twice, because it has issues.

Cons: Stratustime and Paychex Flex are not "intergrated" at all. They are two seperate applications. If you change an employees pay rate in one, it doesn't transfer to the other. Processing payroll is a nightmare. It fails to "submit" most of the time. I spend countless hours on the phone with customer support and no one knows anything. When I was sold the product, I was VERY clear that I use a Mac Computer. I was assured that it would work with Safari. It doesn't. this has caused a whole host of problems. I have tried many times to get in touch with my Rep, but to no avail. I'm hoping that someone will see this review and actually give me a call.

Lack of customer service and it creates labor-intensive payroll

Dec 12, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: I am an accountant who recommended Paychex to a client who has about 35 employees. I have worked with Paychex for many years with my clients but, this is the first time I have had experience with Stratustime. It will definitely be the last. The techs, when you can get one, do not return phone calls. They are happy to sell the product to you but once you have it there is a complete lack of back-end service on it. There is almost no integration between Flex and Stratustime. The reps on the payroll side cannot help with Stratustime issues, and vice versa. I am finding that to resolve any issue, at minimum 2 phone calls are required, and often 6+ (yes, that is no joke). Often I have ended up gong back and forth between departments with all of them essentially telling me it is not their problem to resolve. I have had to chase tech people down repeatedly who promise to call back but never do. This has made me look bad to my client, and has caused her a tremendous amount of frustration. What should have made PR processing faster and more convenient has become a time-consuming, money-wasting endeavor for my client. I will be finding her a new service for the beginning of the year and have no plans to recommend this product to any other clients. If I could have given this a zero star review I would have.

Pros: Nothing

Cons: Poor customer support, problems take weeks to resolve. not streamlined with Flex.

Recommendations to other buyers: Look somewhere else for integrated timekeeping and payroll software unless you enjoy spending an inordinate amount of time doing your payroll.

Product works alright, the support team is an absolute joke.

Mar 31, 2017
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: Don't bother with Stratustime. It works, as long as you don't need any help with anything AT ALL. Support is an absolute waste of time. I have been trying to resolve a quite simple issue for over two months. I barely get a response and when i do it's about as helpful as a case of strep throat. ABSOLUTELY HORRIBLE SERVICE. They will NOT give you supervisor information when there's a problem. They are completely TERRIBLE.

Could improve in some places

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall I would recommend your system to other companies.

Pros: The system is very user friendly and easy to navigate and find things you need. The reports are exactly what we are looking for in information we need. We really like how you can keep track of the Overtime for each employee on the main page as well.

Cons: I was not very happy with the overall training. I needed help a few times after the initial training and was not able to get our person to call me back. She would only email me. After she finally referred me to Customer Support I was finally able to get the service I needed. They have been very helpful and pleasant to work with.

PAYCHEX STRATUSTIME

Apr 19, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: If you have a small group (less than 100employees)and have one person does payroll from beginning to the end, this is the right software.

Cons: there is no integration between PAYCHEX FLEX people(payroll program) and STRATUSTIME. they told us beginning of last year but it still did not put together yet. We are still waiting for them to do this. until integration, we have to do some manual jobs.

Recommendations to other buyers: ADP. I have used this ADP for past 10 years and we changed it to PAYCHEX which we should not..

Great Bang for the Buck

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We've used StratusTime for a year now and, for the most part, love it. It was easy to implement and transition my employees. The price is not the absolute cheapest we found but is really good for a number of features it offers. The customer service is ok. Got great service from sales and implementation. Ongoing support is pretty good but takes a little bit to hear back.

Pros: Easy to manage on a user level. Easy for managers to do their approvals. Can manage time card and time off requests from mobile devices.

Cons: Starts to struggle with varying pay systems. Post-implementation customer service is a little laissez-faire.

Time clocks that work as expected.

Mar 20, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The interface is nice for adding clocks and seeing which clocks are online or offline. Customer support is great, if a clock is broken they are quick to send out a new one.

Cons: Clocks get knocked offline relatively often. We have had to replace several clocks over a few years.

It gets the job done

Mar 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The support has been very good, they are quick to ship out new clocks if one breaks. It is simple enough to setup and understand.

Cons: The clocks get knocked offline too frequently. I often have to reset them which is not something that I should have to do so often.

Super flexible with great customer service

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Super flexible application with great customer service. Reporting options are comprehensive, and easy to customize.

Cons: The system seems almost too flexible. Many features need to be customized for our environment, especially on the reporting front.

Very difficult to use.

Apr 12, 2016
3/5
Overall
3 / 5
Ease of Use
3.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: What's best is that this product is easy to log in and the design is pretty.

Cons: First, the names of employees does not sort in alphabetical order, it's difficult to input information and auto-saves without having time to review, and there are a bunch of options listed with similar functions.

Recommendations to other buyers: Try a demo, ask for specific services, and double confirm if whatever service you're looking for actually works.

A great time and attendance solution.

Dec 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We just implemented Stratus time about a month and a half ago. The implementation was relatively seamless. There were adequate training and support from the vendor. Their customer service is timely and very responsive to needs.

Pros: web-based, user-friendly

Cons: harder to accommodate unusual situations

Efficient Time Tracking Software

Jun 08, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: Overall, nice interface.

Pros: Easy to add new employees and manage staff. Ability to customize reports and save customization for future use.

Cons: Tech support could use improvement and more streamline assistance. Sometimes multiple calls are needed to resolve one issue.

Easy time keeper

Feb 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: StratusTime is easy to use, easy to teach others and pretty easy to move around in.

Pros: Mobile

Cons: Updating after each change

So far it has done every thing expected.

Oct 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The admin panel has everything in one place.

Cons: I dislike how comp time is transferred. It seems to be confusing for clients.

Recommendations to other buyers: Give it a try and you will get more then you expected.