HRweb Software

HRweb

4 / 5 40 reviews

Who Uses This Software?

Companies with 10 to 20,000 employees.


Average Ratings

40 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.95/month/user
  • Pricing Details
    HRweb is the best valued HR solution - cost is based on current employees
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • HRweb Software
  • www.managerassistant.com
  • Founded 2004
  • United States

About HRweb

HRweb automates HR processes allowing you to manage your workforce more effectively. HRweb includes employee information tracking, PTO (leave) tracking, Time Tracking / Scheduling, Employee Reviews, Recruitment (w applicant interface), Employee Behavior Tracking, Training, and it's INTEGRATED WITH QuickBooks Online.


HRweb Features

  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management
  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

HRweb Reviews Recently Reviewed!

Awesome Tool - Great value of Money

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It answered the needs of our organization.

Cons: Some limitations in the request for leave section. Would be awesome to be able to use it "Addition" of time also. Example approval of manager needed for employees to make overtime.

Overall: Extremely satisfied with implementation, training, support and ease of use.

Would recommend to any enterprise looking for an attendance software. Time off request function is excellent!

HR web Convert

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I run the HR department for our small family business. We about 20-25 employees year round. I tried multiple platforms, including other web based systems. HR web has been the only system that provides HR and Payroll management seamlessly and the employee portal is fantastic.

Great program. Sometimes lags.

Oct 21, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Hr Wed is a great program that has helped us in many ways. It still has room to improve through. Certain functions are confusing and not ideal.

Vendor Response

by HRweb Software on October 21, 2016

Thanks for the input. Someone in our support contact will be contacting you to get more specifics. We'd like to hear your ideas for improvements and help you with any areas where there's confusioni. That's why we are here. Thanks again!

Great software!

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to to use! Great way to manage PTO requests. Excellent Report Generator! We use it on a daily basis at our company. Overall great software!

HRWeb Improves Companies

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I utilize HRWeb for all our companies HR needs. From my use to each of our employees, HRWeb is very versatile and easy to navigate. HRWeb has improved our HR functioning greatly.

Great product, value and service.

Oct 21, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: HRweb is the most cost effective product I could find. It is feature rich and very useful. Support is always available, helpful and pleasant

Using HRWeb

Oct 03, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: HRWeb has been a valuable tool we have been utilizing for several years now. It is fairly simple to use and its "cloud" availability has been great.

This program is a great time saver for all employer to use in their business

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This program has helped us automate our employee files, clocking system as well as our vacation request system.
we love that this program sends reminders out to staff regarding updating personnel files and limits the hours spent calling and reminding them.

Good but could improve a little

Sep 27, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I think HRweb is good but there could be changes that would make it easier for the user. For example the expense report could be separated/ sorted in a different way. I am finding it hard to sort employees expenses and having to go through each page separately. A suggestion could be having a report based on the pay period to see who submitted the expense sheet within that time. Another suggestion is being able to create tabs or rename tabs. For instance we use the incident tab for written or verbal warnings so being able to change the tab name would be helpful. You guys are always helpful whenever I have questions. I am still new to HRweb and I was used to ADP so its a little different. It would be helpful to have a tutorial on the program to learn a little more about it.

Vendor Response

by HRweb Software on September 28, 2016

Hi Erica, we do have an export that would allow you to put the expenses into a CSV file. That way, you could pull them into Excel and sort it the way you like. We can also create custom reports for you. I'll have someone from our support department follow up with you. We are always happy to provide you with any training needed as part of our support. Thank you very much for your input.

Love working with HR Web

Sep 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When I was first introduced to HRWeb I was worried that it would be hard to get to know the interface. Thankfully, it was very easy to get used to how to search for items, such as vacation time or documents, and running reports for such items was easy and intuitive as well.

Great customer Service!

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using HrWeb for over 1 year and besides wishing for a little more integration with Outlook for instance, the software works mostly ok. Entering PTO and approving is seemless. The review process is a bit clucky but not horrible. It should geared towards smaller companies.

Another level of HR Management

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a growing company, HRWeb has helped us take our HR to another level. With HRWeb we have automated many of the recertification and tests that our team needs to take, automated scheduling and payroll, and have access to our staff records from any place at anytime! Not only have we lowered the human error factor significantly, but we have also gained countless man hours that were spent digging through files, sending emails to staff, scheduling for the week, and processing payroll. I haven't even mentioned the customer service, yet. We are able to call anytime to ask a simple or complicated question, and we get an answer. We're not referred to an automatic system or to a FAQ or Help file, we are given a solid answer by a real person. It is the best decision that we've made as a company.

HR Web Daily User

Sep 27, 2016
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I like HR Web, but wish the reporting functions were more customizable. It would also be very beneficial to be able to download reports into a XLS format instead of CSV.

Reliable website

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've enjoyed using HRweb. It's very straightforward to use and user-friendly. I think more features could be added to it for it to flow smoother, but overall, I'm satisfied with it. It gives you all of the information you need and has great reporting features too.

HR web review

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I just the website most every day. I have no problems and I think it is an easy and simply way of tracking employees.

Great tool and great customer support!

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: As the administrator of the tool, it is pretty easy for me to use it and if I have any questions, the customer support is usually pretty fast and helpful.

Hrweb , mostly good and very user friendly

Sep 12, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very easy to move around the system, reports are good, having used ADP and Ceridian, it matches their ease of use

Cons: setting up users and permissions, such as managers and passwords, not the best experience, does not work for us, unless it is my permission set up.
Lately the system has been double entering time off as it is set up, that has been recently-last 3 months

Overall: we are using this system for our employee records as well as keeping hard copy files.
Use of the reporting system and holiday /attendance system, do not use any applicant tracking/recruitment tabs

Recommendations to other buyers: when searching for a name on the employee page we are bounced out of the search into a new hire set up page if you hit enter instead of GO, small thing, but annoying.

Vendor Response

by HRweb Software on September 13, 2016

Hi Lori, Thank you for your feedback. I've had one of our technicians reach out to you to help you with setting up permissions. Also, we've never had any reported issues of double entries for Time Off. Please respond to our technician that's reached out to you so we can better understand why you have this perception. Also, your last comment has us a bit confused. We have not ever had anything like this reported and when we hit enter it behaves correctly. We want to better understand all your comments.

HR Web Review

Sep 07, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: web based

Cons: Just seems like a lot of going back and forth

Overall: For the most part I like the software, however, there are times when I find it frustrating - but that's about par for the course with any software.

HR Web Review

Sep 06, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Web based, can be accessed anywhere.

Cons: Too many emails sent to request and approve time.

Overall: As of now, we are only utilizing the attendance portion on a regular basis.
Many employees struggle with requesting time off...calendar is not easily read, no able to delete or cancel a request.

Recommendations to other buyers: Would be nice to customize view or windows. To be able to just see who took vacation or was absent during a specific time period (such as a pay period)

Vendor Response

by HRweb Software on September 06, 2016

Michelle, you can delete attendance request. You would do this from the List view. You can also configure the email notification settings for attendance requests from Settings / Account Settings. From the List View, you can set filters based on time periods, too. I'll have one of our support technicians follow up with you to address your concerns. All the items you mentioned are already addressed in HRweb.

Gainesville Housing Author

Sep 04, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Reports

Cons: Help module could be more user friendly.

Overall: Great customer service, Product is some what user friendly . I believe technical support in the beginning is crtical to an organization utilizing the software to its fullest potential.

HR Web review

Sep 02, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Keeping track of attendance in an organized form.

Cons: Certain reports do not show certain specs

Overall: Only use it for Attendance at the present time. Rest of features are not being used. Hoping to expand at later time.

Recommendations to other buyers: Keep on improving. It's a great tool.

Vendor Response

by HRweb Software on June 07, 2017

Mario, Thank you for your feedback. Please contact our support staff and let us know what changes you would like to see on our reports. We are always looking to improve our reports and we can even create custom reports for you.

Review of HRweb

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Will mail reminders and birthday messages, etc.

Cons: It is kind of "stiff" and takes awhile to load. I wish it were possible to make inactive employees truly inactive and stop sending reminders, etc. once they have been made inactive.

Overall: Excellent support. Easy to use. Thorough coverage of employee information. We have high turnover as federal contractor, so have some challenges with the inactive employees and the system which continues to send notices even after employees are changed to inactive status.

Review of HRweb

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Will mail reminders and birthday messages, etc.

Cons: It is kind of "stiff" and takes awhile to load. I wish it were possible to make inactive employees truly inactive and stop sending reminders, etc. once they have been made inactive.

Overall: Excellent support. Easy to use. Thorough coverage of employee information. We have high turnover as federal contractor, so have some challenges with the inactive employees and the system which continues to send notices even after employees are changed to inactive status.

HRWeb Evaluation

Sep 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I think the product has great value. It has helped us track all of our HR needs even though we are not a large company. Our HR personal find it easy to use.

HRWeb @ Securitec

Sep 02, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The online tool has been a big upgrade for the business here. Being able to see, in real time, who is on the clock, and for our team members to be able to clock in at their work station has been extremely helpful in running the business here.

Cons: I would REALLY like to be able to search and run reports based on parameters I set. Having to use the pre-set reports is cumbersome at best. There is no change tracking, we have more than one administrator and when someone makes a change we should be able to see WHO made it and when.

Overall: The transition from the old database Manager Assistant was smooth. Support through the process and since we started using the product has been excellent.

Time saver

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The report card function is great.

Cons: I would like to see the date range on the title of the Employee Report Card,not just the date it was printed.

Overall: This product has streamlined our hourly and salary employees. I love the Employee Report Card. I print this out every week for our team meetings. No accomplishment or incident is lost in the mix of day to day activities and right there for all to see.

HRWeb Review 9.1.16

Sep 01, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Customer Service support is a plus with setup of individual records, new programs, settings, etc.
Visual display of attendance calendar.

Overall: With the support of Customer Support I have become proficient in use of the core features (attendance, performance reviews, and employee profiles).

Great Web Based HR Software!

Sep 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We were long time Manager Assistant users and wanted to move our HR into the cloud. The HRWeb version has been easy to use and was even easier to migrate over to. This product blows away everything else that we tested on the market. Thanks!

HRWeb - Detroit

Sep 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That it is web-based and pretty easy to use. It's evolving.

Cons: The way the reports look.

Overall: We have been with ManagerAssistant/HRWeb pretty much from its inception. From those beginning years in now, I have seen it grow from just a time and attendance product to more of HRIS platform with multi-functions. My client manager and my Lead Support Analyst have been very good about resolving any issues or challenges I have encountered using the software. Along with doing some additional training of how the product lines have changed or new ones added.

Recommendations to other buyers: I would like to see improved reporting capabilities along with improved aesthetics of the reports.

Westport Resources Review

Sep 01, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We don't have to use HR Web very often, but have always found it to be user friendly. It gets the job done, which is all we can ask for.

HR Web meets our needs and more!

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and awesome support!

Cons: Nothing

Overall: I found that HR Web was easy to implement! The staff we dealt with was awesome. The software is as easy to use as what they promote it and cost is very competitive.

Recommendations to other buyers: Nothing

Review for HRWeb

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love using HRWeb it is very easy to use. Each time I have had to call in with questions I get to speak with Tom. I'd like to say that Tom is always so very helpful and friendly. Thank you for a wonderful product!!

HRWeb Review

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Attendance and PTO Balance, Employee Review and Incident reporting, Job Descriptions.

Cons: Can't think of any.

Overall: In HRWeb we finally found a tool that could work the way we work. Our HR department takes full advantage of everything this tool has to offer.

Review of hrweb software

Sep 01, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I can at least see the program from my iPhone

Cons: Cannot enter vacation request from my iPhone, only see them.

Overall: Software is too slow; Can't easily retrieve the data I want; Inability to see entire employee list by scrolling down and it takes way too long to refresh; no online help manual and I don't want to have to call someone every time I need different compilation of data;

Recommendations to other buyers: See my experience statement above.

Image Solutions - HR Web Feedback

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.
Web based - can access it anywhere

Cons: Performance reviews - Did not have an auto save feature and some managers lost their work

Overall: This product really helped out managers keep track of time off balances and performance. Really easy to use

Recommendations to other buyers: Auto Saving would be great! More employee access to information

Controller

Sep 01, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Employees can clock in at their desk, request PTO, etc without the hassle of paper. See real time what their hours are. Shareable with all of management.

Cons: Lacking in the reports area. They have some set reports, but would like to customize some for what I need. Old system kept up with when someone would get holiday (if we set the parameters) which was nice.

Overall: I like the product as a time clock. It keeps info in one place versus our old system. For the most part it has all the functions I would want.

Recommendations to other buyers: An area we can ask for "considered improvements." At times I'm in the system and think "that would be a good feature, or wish I could do this" It's not anything pressing and sometimes I'll just shoot our rep an email. Just a place so when you all are looking at ways to better the system, you could look back.

Great for a growing company

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to navigate. Easy to teach someone how to use.

Cons: Nothing yet!

Overall: The support team has been great. Very responsive, they track issues and let me know of errors I'm making and how to correct them in minutes.

Recommendations to other buyers: Do the training and ask questions! They will provide support and answers.

Datastream Connexion review of HR Web

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very pleased with platform. Great and comprehensive information in one place, easy to use. Will continue and recommend

Great tool

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It's been great using this tool for the past 6 years. Very easy and user friendly. Easy to track records, reviews etc. I would highly recommend this program for a small business.

Limited customization = Limited Use and Lots of User Complaints

Sep 08, 2015
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: Simple UI, click and point selection with lots of pre-filled drop-down menus makes it easy to get up and running for very basic users

Cons: Very limited customization. Pretty much works as is and that's what you get. YOu can upload your own questions into their reports templates, but can't really make your own templates for anything. The different sections are poorly labelled and make it difficult for a lot of our staff to understand without having to do full-blown sit-down training with them on simple things like how to request time off, and even then, if you work something that isn't an 8 hour daily shift, requests are not going to work properly. You get almost no support. You can only contact support via an e-mail from their "contact us" page, there is no number to call. When they do offer you answers it is never what you were hoping to get, and there doesn't seem to ever be any upgrading or real helpful changes. It doesn't integrate with anything but quickbooks. Just a very basic service.

Recommendations to other buyers: Run a free trial for sure. Make a list of all the things your company needs to be able to account for and adjust and ensure those are trackable or doable in the system. Consider your users level of comfort with tech and how much time you are willing to spend training them. Also consider whether you want them to be able to access the software from home, different devices, etc. And consider getting one that integrates with your other software, such as your payroll software.