Best For

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Product Details

Mindbody elevates your customer experience - from the moment they find you on our app to their next visit. Automation doesn't stop at scheduling and business management. Send personalized email and text campaigns at the push of a button. Build your brand with a custom app, filled with all your services and deals. Save time and give your clients the attention they deserve. Schedule your free demo today.

Contact Details

Mindbody

http://www.mindbodyonline.com

Founded in 2000

Located in United States

Mindbody Pricing Overview

Mindbody pricing starts at $129.00 per month.There is not a free version of Mindbody.Mindbody does not offer a free trial.See additional pricing details for Mindbody below.

Starting Price

  • $129.00/month
  • Essential $129 Accelerate $239 Ultimate $349

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Mindbody Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling
Room Booking Management
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Appointment Reminders
Appointment Scheduling
Client Profiles
Email Marketing
Employee Management
Inventory Management
Loyalty Program
Payroll Management
Point of Sale (POS)
Wait List Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Attendance Tracking
Billing & Invoicing
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Mobile Access
Online Bookings
Payment Processing
Point of Sale (POS)
Team Management
Visitor Management
Website Management
Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management
Attendance Tracking
Billing & Invoicing
Class & Schedule Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Online Booking
Payment Processing
Self Check-in/Check-out
Attendance Tracking
Class Scheduling
Event Management
Membership Management
Online Payments
Online Registration
Parent Portal
Score Tracking
Skills Tracking
Team Management
Wait List Management
Attendance Management
Class Management
Event Management
Online Registration
Rank Management
Scheduling
Student Management
Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Treatment Packages
Application Management
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member types
Membership Database
Membership Renewals
Payment Processing
Website Management
Attendance Tracking
Certification Tracking
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Payment Processing
eCommerce
Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Practice Management
Progress Notes
Treatment Plans
Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commissions
Point of Sale (POS)
Facility Scheduling
Inventory Management
Online Payments
Staff Management

Mindbody Reviews

Showing 5 of 1977 reviews
Overall
4/5
Ease of Use
3.8/5
Customer Service
3.8/5
Avatar Image
Garrett E.
CIO
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 6, 2019

“Learn It and Use It”

ProsI can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.
Consthe old design structure of the base platform could use some updates, which they are aware of
Reviewer Source 
Source: Capterra
September 6, 2019
Avatar Image
Dilraj S.
Sr. Software Developer
Computer Software, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 16, 2019

“Great online platform for health and fitness events near you!!”

OverallOverall MINDBODY is doing a great job in the area of health and fitness and helping people look for the different events happening near them in this domain. If anybody wants to integrate with MINDBODY then APIs are available for the same for developers and once configured, its really beneficial for local aggregators in this domain.
ProsMINDBODY allows the users and the providers to create an account and then users can look through different classes or events in the area of health and fitness offered by these registered providers. The schedule can be tracked online along with the registering for the available events. The users can then track the status of these classes for any last minute changes happening in the schedule. One thing which stands out for MINDBODY is the list of APIs which they have provided for these events. The local aggregators can fetch these events from MINDBODY and show them on their online platforms or they can register their own events and schedules by using these APIs.
ConsUI for the online platform of the MINDBODY is not that intuitive and some of the features are not understood easily by the users. Plus the APIs are not that intuitive and documented properly and sometimes are not sending data in the optimized way as per the industry standards set these days for these kind of APIs. Other than that, customer support is always there to help u with your MINDBODY API integrations for configuring it properly.
Reviewer Source 
Source: Capterra
November 16, 2019
Frederick B.
Salon Owner, Barber, & Massage Therapist
Health, Wellness and Fitness, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 22, 2020

“Excellent Cloud-Based Salon & Spa Software”

OverallGreat software with an impressive array of features. Nice to look at and as a cloud software, accessible from anywhere in the world. Would definitely consider using this software again in the future.
ProsComprehensive and full-featured. Very user friendly and accessible from anywhere.
ConsWould have been nice to have the option for a hard install. At the time we chose to discontinue using MINDBODY, our internet connection was unreliable and using a cloud-based software proved nearly impossible. Customer support was great but the wait was consistently very, very long.
Reviewer Source 
Source: Capterra
January 22, 2020
Kurt V.
Owner/Head Coach
Sports, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 3, 2019

“MindBody for Small Gym”

OverallScheduling calendar is simple, intuitive and the drag & drop feature is priceless! MindBody is a One Stop Shop for a small, service oriented business and it can easily be expanded as the company grows.
ProsEasy to use, very intuitive. Set up took almost no time at all. MindBody allows me to schedule Personal Training Sessions and Group Training Sessions, deal with Point of Sale transactions and even track inventory. The software is flexible enough to handle multiple users and expand when needed. The software will also take into account independent contractors. Most functions are very user friendly and mistakes are easy to correct.
ConsI use MindBody to process my merchant services and processing transactions over a weekend, especially a holiday weekend, can result in a longer than expected delay before the bank receives the funds. It can take time to put together information for sales tax, most of my business, 95%, is service related. All transactions are recorded, it's just a matter of remembering which questions to ask to get the correct answer.
Reviewer Source 
Source: Capterra
December 3, 2019
Jeffrey B.
Gym Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
1/5
Customer Service
2/5
Features
4/5
Value for Money
1/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
January 27, 2020

“MindBody Software Suite with Branded App”

OverallOverall experience was grueling and constantly defeating to my business operations. Joining Mindbody was a poor decision in many facets. The software suite works directly against your business by directing (through email marketing etc.) new members to use the "Non-Branded" app when you already have the Branded App. The Mindbody App sends deals from other fitness studios to your customers via the Mindbody App. This isn't good for retention. If a customer want to skate around your regular member prices, the Non-Branded App offers discounts to your already regular customer (not just new customers), creating instant revenue losses when trying to gain new customers. Customer Care/Service representatives knew less about the MindBody suite than I did since I have used the software longer than the representatives that were supposed to be assisting. The integrated software for payments which ease the use of processing and tracking is a "catch 22". If your card on file for Mindbody payments expires, which happens periodically; MindBody will just shutdown your site and you cannot operate in any capacity or function. No phone call message to let you know. If this happens, you will have an onslaught of fixes because the Mindbody system will disassociate your confirmation phone numbers with your customers and they will no longer be able to confirm appointments. You will have to manually push any missed autopays etc.
ProsThe best pert of MindBody was the Branded App. One touch at the fingertips for purchases by the customer.
ConsConstant updates that caused issues for booking, purchasing and retaining customers. My email box was virtually packed with issues that MindBody caused from an update to the app. "A fix to fix the problem caused by the fix for a problem we fixed" could be the Moto!
Reviewer Source 
Source: Capterra
January 27, 2020