# Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mindbody the right Appointment Scheduling solution for you? Explore 2992 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2992) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 9th, 2026 # Reviews of Mindbody Ease of use 3.9 Customer Service 3.8 ## Pros and Cons in Reviews Centralized fitness class management 89% positive reviews out of 260 Most reviewers describe gym and fitness class tools as simplifying class bookings, schedules, and multi-location access. Yelle B Co-founder, 11 - 50 employees. "I do like that I have a few gyms on it which makes it easier to book a few classes at different spots at the same time." High and unpredictable pricing 72% negative reviews out of 435 Most reviewers describe pricing as expensive, with frequent increases, confusing add-ons, and limited value for cost. Emily D COO, 2 - 10 employees. "We had a decent run- but ultimately got priced out as the continual increases with out more features didn't make sense." Comprehensive wellness business platform 91% positive reviews out of 205 Reviewers feel fitness and wellness features streamline scheduling, payments, and client management for diverse health businesses. Leah T Program Manager and Research Specialist, 11 - 50 employees. "I love that Mindbody provides a one-app hub to search for local/large companies for an individual search for health and wellness services." Frequent technical glitches 82% negative reviews out of 358 Most reviewers indicate bugs and system crashes disrupt operations, causing frustration and requiring frequent troubleshooting. Makenzie G Founder, 2 - 10 employees. "It crashed a few times and was slow to load which deterred me from actually scheduling in the moment as I got frustrated." Specialized yoga studio management 83% positive reviews out of 158 Most reviewers find yoga studio management supports class scheduling, reminders, and multi-location access for instructors and clients. insel M owner, 11 - 50 employees. "It provides the full spectrum of tools needed for my yoga studio." Difficult cancellation and refund process 89% negative reviews out of 142 Most users report cancellation and refund procedures are slow, inflexible, and often result in unexpected charges or delays. ## Showing most helpful reviews Showing 1-25 of 2992 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dima A. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Great booking systym " August 4, 2025 5.0 In general it is good. I Love the branded app they creatd for us i was not happy to be charged for it before it was up and running paid two month fees. Apple do take thier sweet time responding to each ticket and then you end up waiting while paying for an app that is not in use yet. Pros Once you are trained on it you will feel it is user friendly and there is always updates being posted Cons ClupPasses ... it depreciate our service as a botique pilates studio i am not a fan and i am also not happy the other studio in your aria being promoted on the app and to your clients. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Mindbody Worked with over 10 years ago and liked it Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) I did not get support while preparing to expand my business and move to a bigger studio Review Source TC Tamsin C. Owner and Manager Health, Wellness and Fitness Used the software for: 2+ years ### "MindBody for small businesses " January 7, 2026 5.0 Overall, it is has all the features a business could need to run smoothly, and continue to grow. Lots of different options all in one software. Pros Extensive features to grow business. Good scheduling options. Easy to use with lots of tutorials and customer support options. Cons It is a little costly for smaller businesses (especially Canadian businesses), especially as costs of running a business increase but businesses are limited in how much more they can charge customers. It has taken several years of familiarizing myself with MindBody to be able to use all the customizable features. A few times, I have figured out how to troubleshoot a problem or integrate a feature while on the phone with customer support, who were not able to find a solution. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Mindbody We had been with mindBody for so many years prior, it was better to stick with a software we were familiar with. Review Source Jonathon S. Owner and Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Beware Before You Sign A $1200, 1 Year Contract, Their Sales People Appear To Be On Commission!" January 23, 2026 1.0 Please be careful when dealing with Mindbody, you are signing a year long contract and if they give you the impression that you can get out of it, I'm proof that you can't. You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers. I tried to cancel but they won't let me. On that first phone call, when I asked about cancelling if things didn't go well, Sam (sales rep) made it seem like if I tried to cancel then they would give me a sales pitch but eventually would let me out of my contract which isn't true. I filed a BBB complaint that they never responded to, which in all of the reviews I've left in my lifetime on BBB, no American company has failed to respond. Btw, my BBB complaint requesting termination of my contract was 8 days after I signed my contract with Mindbody, so it's not like I used them for 5 months. I haven't scheduled a single customer with them or had a single onboarding session with them. You may be reading this wondering why I signed a contract for something I didn't totally understand, that's because it's way too complicated to understand up front. Just think about it, Mindbody onboarding can take up to 2 months before you can fully use it, it's that complicated. What are the chances you're going to understand everything during the initial sales call. You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did a Google search, it appears their sales staff make commission, which imo incentivizes this behavior. Pros Mindbody is used throughout the fitness industry. Customers will go on Mindbody to find local gyms, yoga studios, etc... Cons The salesman who sold me my subscription wasn't honest and straightforward with me. Customer service is painfully slow. Review Source ZH Zachary H. Fitness Manager Recreational Facilities and Services Used the software for: 2+ years ### "Mind Body review from a Senior Living Community" March 2, 2026 5.0 Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to schedule them and track payments. I also feel that we are only using a small portion of what MB is capable of. Pros The analytics breakdowns are very helpful. I have appreciated AI chat for quick assistance with finding where to access or change little things on the site. The simple check in app for class attendees works well for my fitness center. Cons On our branded app had some changes made with an update (we did not choose this). This removed some of the most important features for my community (heartrate tracking). Two factor authentication was also installed. I see the need for online security, but I work in a retirement community, and this update has kept nearly all of our folks from using our branded app. We used to be able to log people into a tablet and let them track their workout with a heart rate monitor. Review Source AM Ali M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Support and Reliable Features" November 14, 2025 4.0 MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. Pros It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. Cons The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[Cx MOMENTS](https://www.capterra.com/p/173487/Cx-MOMENTS/) Reason for choosing Mindbody It was not at the initial purchase; they are reaching out now. And we are considering because of the consent forms they are offering in their software Review Source AH Andrew H. Owner Education Management Used the software for: 1-2 years ### "Too Expensive" February 2, 2026 3.0 It's a product governed by and for investors - not studios and not students. It'll work, but I would chose a cheaper company if I had to do it over again. Pros It's well known and doesn't have payment processing issues. I like that they have a point of sale feature. Cons It's too expensive and they are constantly pushing features no one wants. The updates are glitchy as hell. All customer support has to go through AI, which is often useless. My clients get frustrated that they can't get help with their accounts too. Alternatives considered [TutorBird](https://www.capterra.com/p/181623/TutorBird/) Reason for choosing Mindbody They had a point of sale option - we need to be able to sell things in person Review Source JB Julie B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody, when you take the good with the bad it costs a lot." November 11, 2025 5.0 I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked. Pros The ability to add programs to help you get what you need done faster, especially not to miss phone calls. Cons The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Mindbody I know someone who said it was easier to schedule with Review Source VR Verified Reviewer Managing Director and owner Health, Wellness and Fitness Used the software for: 2+ years ### "a solid system with great reporting capability " August 6, 2025 4.0 Overall good although the system doesn't exactly answer our needs and we need to have a second system to assist with our bookings. Pros Their report suite is second to none. the system is easy to use for customers. Customer support is mostly responsive although sometimes they are quick to dismiss our issues. Cons when a customer has an issue with their profile, we have very little ability to sort it out and we usually ask them to contact mindbody support directly. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Classcard](https://www.capterra.com/p/191446/Reportcard/) Reason for choosing Mindbody we're in too deep with Mindbody after 12 years. it will be difficult to switch but we are really hoping that they will develop a booking system easier to use for an academy set up. Review Source Becky R. Music Teacher Music Used the software for: I used a free trial ### "Amazing platform, just not for my small solo business" December 4, 2025 3.0 Super robust program, larger than what I need for my small business. Large learning curve, needed to be on support a lot. If I had employees and larger scale, would probably use it! Pros Solid platform, keeps booking/clients/memberships/payments all in one place. I really like the scheduling platform -- it does waitlists really well. Reporting options are thorough. Cons It's pricey and more robust than my small studio, so I ended up looking for more affordable options. But for a larger business this is probably perfect. Interface not as intuitive as other options. Switched from [My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/) Not robust enough, dated interface and features. Review Source David V. Lead Developer Information Technology and Services Used the software for: 1-2 years ### "Solid Software that Works Well" January 14, 2026 4.0 Overall - a very solid software that works well, but is not as flexible as we were hoping that it would be. Pros Mindbody provides a solid CMS with easy to use customer scheduling and forms for capturing new customers with many features for any health and wellness business. Cons Customizing their forms was not an easy task, and our biggest roadblock with this software was obtaining lead attribution data. Switched from [WPForms](https://www.capterra.com/p/234945/WPForms/) Client specific needs in the health and wellness industry. Review Source CR Cesar R. Yoga teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Efficient, reliable and all inclusive software " June 11, 2025 4.0 Great software, very complete, with everything I need included in one platform versus other companies that promise the same but don't have the experience or the resources. Pros It's the oldest yoga studio software around, therefore is the one with the most experience, the most stable and reliable software for my particular business Cons Sometimes there are hiccups between the mindbody app and Apple devices, especially with iPads, there's also discrepancies sometimes between the information on the MB app and our website. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Mindbody Experience, they are the pioneers of this kind of software, despite their flaws they are stronger than the competitors Review Source TM Taylor M. Executive Assistant Construction Used the software for: 2+ years ### "Great App/Website" April 13, 2025 5.0 It has been very great! No issues so far and I am very happy with the platform! Pros Mindbody is a seamless and easy platform used to book many different things. I use this platform to book yoga/fitness classes, but it can also be used as a spa booking system. I love that it is versatile. Cons I do not really have any dislikes about Mindbody. I have never had a bad experience. Switched from [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Mindbody fit my needs better than zenoti. Zenoti is more of a spa only system in my opinion! Review Source SE Sabrina E. General Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to Navigate" December 1, 2025 5.0 with all of the resent updates it makes it easier to navigate and find what you are looking for. It is very user friendly. Pros What I liked most about Mindbody is how easy it is to navigate through the system. The interface is intuitive, user-friendly, and makes it simple to find what you need quickly. Cons .With all of the recent updates, there really isn’t anything I dislike about Mindbody. The improvements have addressed previous pain points, so I don’t have any current concerns Alternatives considered [Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/) Reason for choosing Mindbody because Minbody had an app and it seem more user friendly Review Source JT Jonathan T. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "After 18 Years Here's The Good, The Bad, and The Ugly" November 15, 2025 5.0 When considering the major areas like Value, Ease of Use, Features, Payment Processing, User Interface, and Support, Mindbody scores 90 out of 100. The positives far outweigh any deficiencies and after 19 years I plan on continuing with Mindbody until I am no longer in business. The support is excellent, and the software is easy to use - and don't think 'easy to use' implies it's very basic / simplified because it doesn't. This is very powerful software that gives amazing reports for every aspect of my business. The competition doesn't have anything on Mindbody! I mentioned I will continue to use Mindbody until I am no longer in the business - if you are interested (or know someone who is interested) in purchasing the top-rated hair salon in Fort Lauderdale since 2006 please contact me. We keep easy hours Tuesday - Saturday 10-5 and till 8 on Thur & Fri and with only 5 stylists over $500K with over $150K Owner's Benefit. If I ran this place like a real business with 8 stylists and we were open from 9 to 9 Mon - Sat, we would do over a million. Pros I started with Mindbody in 2008 at $65/month. While the company grew & grew and expanded into several continents the 'hair platform' and the tasks I did on a regular basis remained unchanged. I own a small hair salon, and I do things today (2025) the same as I did in 2008. Daily Closeout reports, payroll reports, entering employee data... remained unchanged. The software is easy to learn and very intuitive. Support is available 24/7 and appears to be based in the USA, so there are no heavy accents to battle i.e., understanding what you are told is easy. Over the years I have had thoughts of changing companies and I never did because of the value I get from Mindbody. Granted, the price is no longer $65/month, but it is competitive and gives better value and a bigger bang for my buck. I was pleasantly surprised when I was given consideration for my years of Loyalty and being charged based on the size of my business. I love that by being web-based I can log on anywhere and it's like I am at work. The app is also quite useful, and I don't miss a beat if I am out when a new client calls who must be entered into the system & scheduled for a service. Shortly after starting with Mindbody, I was contacted by Demandforce for CRM. Demandforce integrates seamlessly into MIndbody and picks up the pieces that Mindbody does not offer. It is like a 1,2 punch and I believe Mindbody is a big part of not just why we have been in business for 20 years, it is a big part of why we have been on the top of Google for 20 years. Cons Obviously, the Pro's outweigh the Cons. I used Mindbody's Merchant Services for a few years, and you would not believe how much it made things easier by integrating Merchant Services into the Front-End software. I stopped using Merchant Services after a couple of years because promises made were not kept. Nothing more to say about that. Another Con about Minbody is the platform. From day1 it seemed that the platform for hair salons was made by forcing it to conform with the Spa / Health Club platform - Hair Salons did not have a stand-alone platform - we were added into the Gym platform - we were not designed as hair salon software from the ground up. Another Con is when they discontinued GeoAnalytics... I loved that tool because it showed you on a map exactly where your clients came from. None of these Cons are major... they are not deal-breakers, they are just some of the things I have seen over the years, and being that I have been using this software for 18 years I am Review Source AS Amber S. Business Administrator Business Supplies and Equipment Used the software for: 6-12 months ### "Mindbody Review" January 8, 2026 5.0 Mindbody is such a convenient tool to utilize. I discovered my favorite yoga classes through this tool. It is super easy to schedule and process payments through this application. You can also customize the app to meet specifically what you are looking for. Pros Mindbody is one of the apps I utilize most on my phone! It is great for marketing purposes from a business aspect, but also a user friendly tool from a customer standpoint. Cons I would say the one downside to this app would be the cost. This takes a percentage fee for all the sales that go through it. However, it is understandable. Review Source MS Matthew S. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "My brief take on MindBody after 15 plus years in the fitness industry" November 19, 2025 3.0 It's pretty good not as intuitive as I'd like but I guess when your competition is so bad you don't have to do much to stand out Pros I like it's interface and user experience. Especially compared to Glowfox and Wellness Living. Payment processing is easy which is great for clients and it's overall really easy to use. Cons Don't like the mobile app much. Particularly, when rescheduling clients or trying to modify availability Review Source EG Enrique G. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Great management tool" November 10, 2025 5.0 Good tool for control and management of clients, classes and staff. Collection process is very good, though time to deposit is long. A better reports options and even, being able to customize them, ourselves, would be great Pros Clients´management and control, as well as booking process. Also the payment process is very useful, though the time to deposit is long. Cons reports and payment deposit time. Reports, sometimes are difficult and dont give you the detail information. Time to deposit payments is long. Also, when you are in the point of sale screen for a client, before we had displayed the current and future contracts, passes. Now only the current ones. It was better before. Review Source SS STephen S. GM Health, Wellness and Fitness Used the software for: 1-2 years ### "Mindbody review shoot 360 Denver" October 29, 2025 5.0 Overall, my experience with Mindbody has been good. It’s easy to use, convenient for booking classes, and helps me stay organized with my fitness routine. Pros Mindbody makes booking fitness and wellness classes easy! Great for discovering new studios, managing schedules, and staying consistent with workouts. Cons The app can be glitchy at times, with slow load speeds and confusing navigation. Some classes or prices aren’t always updated accurately. Review Source JB James B. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good But Could Be Better" February 2, 2026 4.0 Overall, I think it is a robust system for a multitude of business types. It would be better if there was a way to provide feature requests(which I have) that would provide improved client/business marketing options. Pros Customer support via live phone calls and follow up emails covering the topic of conversation with help articles. Availability to alpha test improvements is a plus. Cons The online Mindbody Help data base needs updating with better search results based on the search fields used. Too many off topic results are found that don't relate to the search terms. The user interface on the business side could use further improvement although the latest updates are generally better, with a couple of exceptions. Review Source SJ Samantha J. Owner and Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Very Happy Coach" November 3, 2025 5.0 I have owned and operated my own private training studio for 8 years in that time I have utilized Mindbody's software the entire time. Prior to stating my own business I used many other systems and not only have I been happy but in the time that I have been them the product has only improved. Pros Mindbody has helped track my clients sessions effortlessly. It gives me in my small business more than enough options to make changes to my billing and schedule easily. Cons I do not have any complaints at this time. As of now I run a one woman show so I do not have to utilize some of the payroll options that Mindbody has to offer. For my simple and straight forward business model. No complaints. Review Source MD Maggie D. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy platform for staff and clients. " September 7, 2025 5.0 Mindbody has been a great for our business. It offers a comprehensive suite of tools that make it easy to manage class schedules, appointments, client bookings, and payments all in one place. The platform is especially helpful for automating repetitive tasks, allowing us to focus more on our clients. The interface is generally user-friendly, and the mobile app is a great bonus for both staff and clients. Having clients book online has freed up a lot of our time. It’s convenient for the client and the staff. On the downside, the pricing can be a bit high. Pros Mindbody has one of the easiest booking systems available, integrates payment processing, schedules and class customization is quick and easy, and the mobile app is great for doing things on the go. Cons Occasional lag in customer service and higher price point than other platforms. There can be a learning curve for some of the more advanced features. Review Source VR Verified Reviewer studio manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Mindbody review" August 5, 2025 3.0 It has been pleasant to work with, just can be a bit more efficient when it comes to checkout process Pros I enjoy the scheduling and appointment management part of Mind Body Software. I integrate well with other apps we use Cons there are a lot of buttons or windows you have to click before getting where you want to be to complete a task Review Source CO Chris O. Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Overall good" November 17, 2025 4.0 Even when complex it allows for a wide variety of options. It may sometimes take extra steps but in the end works for what the client needs. Pros It is very user friendly for clients. I've used it both from a client perspective and from that of an administrator. Cons Sometimes things in the operations are difficult. There often seems to be a way to set up a service in a way that you'd like, but there are a lot of extra steps to do so. Review Source MS Melissa S. Director of Marketing and Communications Facilities Services Used the software for: 2+ years ### "Long time MB user" June 20, 2025 4.0 Generally pretty good, appreciate the support teams. Dissapointed in the price and branded app portal. Pros What I love most about using Mindbody is how seamlessly it connects our studio with our clients. It simplifies everything—from class scheduling and membership management to retail and reporting—so we can focus more on building community and delivering a great experience. I especially appreciate the integrated marketing tools and automation features, which help us stay in touch with our clients and keep them engaged without added effort. It’s intuitive, reliable, and built for the wellness industry, which makes all the difference. Mindbody gives us the tools we need to grow, stay organized, and show up for our clients daily. Cons Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates online. Review Source GM Glenn M. General Manager Entertainment Used the software for: 2+ years ### "A nice product!" October 28, 2025 4.0 Defintley serves our purpose in our type of business (golf simulators). Very user friendly and other than some long wait times for tech support they are responsive once you do get to talk to someone. Pros Ease of use and scheduling accountability is very good. The ability to move reservations and times around with ease is also very helpful for us. Cons Occasional confusion in online booking an appointment and charging guest but not giving the time on schedule. 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