# Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Mindbody the right Appointment Scheduling solution for you? Explore 2993 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/40229/MINDBODY/reviews/

---

Mindbody

4 (2993)

[View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of Mindbody

Ease of use

3.9

Customer Service

3.8

## Pros and Cons in Reviews

Centralized fitness class management

89% positive reviews out of 260

Most reviewers describe gym and fitness class tools as simplifying class bookings, schedules, and multi-location access.

Yelle B.

Co-founder, 11 - 50 employees.

"I do like that I have a few gyms on it which makes it easier to book a few classes at different spots at the same time."

High and unpredictable pricing

72% negative reviews out of 435

Most reviewers describe pricing as expensive, with frequent increases, confusing add-ons, and limited value for cost.

Emily D.

COO, 2 - 10 employees.

"We had a decent run- but ultimately got priced out as the continual increases with out more features didn't make sense."

Comprehensive wellness business platform

91% positive reviews out of 205

Reviewers feel fitness and wellness features streamline scheduling, payments, and client management for diverse health businesses.

Leah T.

Program Manager and Research Specialist, 11 - 50 employees.

"I love that Mindbody provides a one-app hub to search for local/large companies for an individual search for health and wellness services."

Frequent technical glitches

82% negative reviews out of 358

Most reviewers indicate bugs and system crashes disrupt operations, causing frustration and requiring frequent troubleshooting.

Makenzie G.

Founder, 2 - 10 employees.

"It crashed a few times and was slow to load which deterred me from actually scheduling in the moment as I got frustrated."

Specialized yoga studio management

83% positive reviews out of 158

Most reviewers find yoga studio management supports class scheduling, reminders, and multi-location access for instructors and clients.

insel M.

owner, 11 - 50 employees.

"It provides the full spectrum of tools needed for my yoga studio."

Difficult cancellation and refund process

89% negative reviews out of 142

Most users report cancellation and refund procedures are slow, inflexible, and often result in unexpected charges or delays.

## Showing most helpful reviews

Showing 1-25 of 2993 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Foust D.  
Program Fitness Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Using Mindbody, You Can't Go Wrong!"

August 7, 2025

5.0

Overall I have had a wonderful experience with Mindbody, it has allowed me to complete my work without having to call my manager for support.

Pros

What I like most about Mindbody is the customer support, they are always helpful if I don't know how to do something.

Cons

What I like least about Mindbody is the phone wait time, but I like the option for them to be able to call me back when a customer service rep is available.

Review Source

TC

Tamsin C.  
Owner and Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "MindBody for small businesses "

January 7, 2026

5.0

Overall, it is has all the features a business could need to run smoothly, and continue to grow. Lots of different options all in one software.

Pros

Extensive features to grow business. Good scheduling options. Easy to use with lots of tutorials and customer support options.

Cons

It is a little costly for smaller businesses (especially Canadian businesses), especially as costs of running a business increase but businesses are limited in how much more they can charge customers. It has taken several years of familiarizing myself with MindBody to be able to use all the customizable features. A few times, I have figured out how to troubleshoot a problem or integrate a feature while on the phone with customer support, who were not able to find a solution.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing Mindbody

We had been with mindBody for so many years prior, it was better to stick with a software we were familiar with.

Review Source

JT

Jarvis T.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Mind body not at ease!"

April 22, 2026

2.0

The software is difficult to navigate and the scheduling aspect is consistently confusing. Because it lacks a simple, user-friendly interface for booking basic services like massages and sauna sessions, I cannot recommend it. It creates more friction than it solves

Pros

Mindbody’s primary strength lies in its niche specialization; it successfully caters to the health and wellness industry where few other platforms offer a comparable end-to-end solution. However, having used it across several different companies, I’ve found the user experience to be consistently counterintuitive. The mobile interface, in particular, lacks the fluidity and 'user-friendliness' expected of a modern app, often creating friction for both staff and clients.

Cons

While Mindbody is robust, I found the scheduling interface to be unnecessarily complex for daily use. Whether I was managing my own personal training clients or trying to book personal wellness appointments—like massages or sauna sessions—the process felt counterintuitive. The platform lacks the 'one-click' simplicity that modern fitness professionals and clients now expect.

Review Source

DT

Dawn T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Owner, 2D FIT"

April 17, 2026

4.0

My overall experience with Mindbody has been very positive. Customer support is responsive, and my representative stays in consistent contact, which I truly appreciate. I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs. It makes me feel like my voice is heard and respected. After 11 years in business, Mindbody has remained a key part of my operations, and I don’t see myself going anywhere else.

Pros

Mindbody has been a major part of how I’ve successfully run my business for the past 11 years. As a one-woman operation, I rely heavily on its scheduling, client management, and overall features to keep everything organized and running smoothly. It allows me to manage bookings, track clients, and stay on top of daily operations without feeling overwhelmed. The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself.

Cons

The pricing can feel a bit high for a smaller boutique business like mine. Some of the packages seem more aligned with larger organizations, so there are features I don’t always fully utilize. That said, the platform is very helpful overall and plays an important role in how I run my business.

Review Source

AM

Ali M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Support and Reliable Features"

November 14, 2025

4.0

MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement.

Pros

It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down.

Cons

The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff.

Alternatives considered

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[Cx MOMENTS](https://www.capterra.com/p/173487/Cx-MOMENTS/)

Reason for choosing Mindbody

It was not at the initial purchase; they are reaching out now. And we are considering because of the consent forms they are offering in their software

Review Source

JB

Julie B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Mindbody, when you take the good with the bad it costs a lot."

November 11, 2025

5.0

I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked.

Pros

The ability to add programs to help you get what you need done faster, especially not to miss phone calls.

Cons

The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Mindbody

I know someone who said it was easier to schedule with

Review Source

NA

Nick A.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The Best Fitness Software"

October 28, 2025

5.0

For any class or appointment-based fitness studios, Mindbody is by far the most comprehensive software I've found. You can manage your staff & clients, collect member data, sell packages, track metrics, and even take payment in one tab on your browser. It's easy to use, customizable, and constantly improving.

Pros

I run a premium boutique fitness studio in Southern California and we switched to Mindbody about a year ago which has made our operations, reporting, and member onboarding faster, easier, and more efficient. Admin staff, coaches, and managers can use Mindbody with very little onboarding. The class and appointment management is simple and the notifications make it impossible to forget a client. Anytime I've needed help with something I can use the AI chatbot and if that doesn't have a useful answer it will send a ticket to their customer service who has always called me within a couple of hours.

Cons

Mindbody offers a marketing suite which is fairly new and could use some updates to make it more useful. It's not very user friendly and requires a third party track metrics.

Switched from

[Hapana](https://www.capterra.com/p/143341/Hapana/)

Hapana was not allowing us full visibility of our data and was slow to develop the features they promised early on.

Review Source

CC

Chris C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Customer Support Top Notch"

November 14, 2025

5.0

Overall, I have been with Mindbody for over five years and am impressed with their continued growth in offering more features over the years.

Pros

Customer support is top notch. Easily available and works to understand your issue. There is always follow-up by email afterwards to recap the issue and solution.

Cons

I would like more features for appointments for therapists, like body drawings integrated into the charting.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Mindbody

because Mindbody has classes and workshops. however, the other considerations I looked at do seem to have some better features for appointments (body drawings, being able to add an electronic signature to the notes)

Review Source

KF

Kelsey F.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I hate the Update "

September 19, 2025

4.0

it could be better. lots of hiccups in the customer end with logging in and verifying emails etc. I used to be able to change an email for a client now I can't!

Pros

its easy enough to use -- has stayed pretty consistent over the years I like how easy it is to get a hold of someone.

Cons

the update -- before they were a dedicated site now they are a hub. its weird and I dont want my clients being advertised other studios on the platform

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Reason for choosing Mindbody

ive used it before and I didn't like the simplicity of glofox I needed more

Review Source

Jonathon S.  
Owner and Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Beware Before You Sign A $1200, 1 Year Contract, Their Sales People Appear To Be On Commission!"

January 23, 2026

1.0

Please be careful when dealing with Mindbody, you are signing a year long contract and if they give you the impression that you can get out of it, I'm proof that you can't. You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers. I tried to cancel but they won't let me. On that first phone call, when I asked about cancelling if things didn't go well, Sam (sales rep) made it seem like if I tried to cancel then they would give me a sales pitch but eventually would let me out of my contract which isn't true. I filed a BBB complaint that they never responded to, which in all of the reviews I've left in my lifetime on BBB, no American company has failed to respond. Btw, my BBB complaint requesting termination of my contract was 8 days after I signed my contract with Mindbody, so it's not like I used them for 5 months. I haven't scheduled a single customer with them or had a single onboarding session with them. You may be reading this wondering why I signed a contract for something I didn't totally understand, that's because it's way too complicated to understand up front. Just think about it, Mindbody onboarding can take up to 2 months before you can fully use it, it's that complicated. What are the chances you're going to understand everything during the initial sales call. You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did a Google search, it appears their sales staff make commission, which imo incentivizes this behavior.

Pros

Mindbody is used throughout the fitness industry. Customers will go on Mindbody to find local gyms, yoga studios, etc...

Cons

The salesman who sold me my subscription wasn't honest and straightforward with me. Customer service is painfully slow.

Review Source

VR

Verified Reviewer  
Managing Director and owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "a solid system with great reporting capability "

August 6, 2025

4.0

Overall good although the system doesn't exactly answer our needs and we need to have a second system to assist with our bookings.

Pros

Their report suite is second to none. the system is easy to use for customers. Customer support is mostly responsive although sometimes they are quick to dismiss our issues.

Cons

when a customer has an issue with their profile, we have very little ability to sort it out and we usually ask them to contact mindbody support directly.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Classcard](https://www.capterra.com/p/191446/Reportcard/)

Reason for choosing Mindbody

we're in too deep with Mindbody after 12 years. it will be difficult to switch but we are really hoping that they will develop a booking system easier to use for an academy set up.

Review Source

SM

Scott M.  
Managing Member  
Music  
Used the software for: 2+ years

### "Solid system for 17 years."

April 23, 2025

4.0

Overall, it was a positive experience. That's why it took us 17 years to replace it for our lesson program. We were an early adopter of Mindbody being client number 1695. The \[sensitive content hidden\], called me directly after receiving my RFI to discuss our needs. He thought our requirements were well thought out and it was worth it to him to fulfill 6 enhancement requests to bring us on as a client. 6 months later, when the enhancements were complete, we launched Mindbody to manage our lesson business. It truly was the best ROI of any other system we ever implemented, managing up to 900 lessons per week across two locations. It was only when we found really good software developed specifically for weekly recurring private music lessons were we willing to migrate away from Mindbody. By that time as well, Mindbody had gone public then taken over by private equity. With that, the stability, uptime, and customer support had begun to falter.

Pros

Very stable program we used for 17 years. Even though our music lesson business was not in it's vertical, we were able to adapt to it's functionality and configure it to meet most of our needs.

Cons

It's not designed for weekly recurring appointments like private music lessons. It's focus is on classes. Over the span of 17 years, very little development was done on the appointments side of the software as compared to the classes.

Switched from

[ScheduleVIEW](https://www.capterra.com/p/9048/ScheduleVIEW/)

ScheduleView was a MS Access database without payment processing or being able to apply payments to lessons.

Review Source

AG

Aubrey G.  
Receptionist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy, Convenient, and Reliable"

November 17, 2025

5.0

Overall, my experience with the Mindbody app has been really positive. It’s easy to use, makes scheduling a breeze, and gives clients the freedom to book on their own, which I love. Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly. It’s a solid tool I rely on every day, and I genuinely appreciate how much it simplifies my workflow.

Pros

I’ve had a really great experience using the Mindbody app. It’s super easy to navigate, and booking or rescheduling appointments only takes a few seconds. I also love that clients can book online themselves, it makes things so much easier for everyone. Overall, it just makes my day run smoother.

Cons

If I had to pick something I don’t love, it would be the frequent maintenance periods. They can really affect the system when they’re happening, which gets a little frustrating in the moment. But I also get that it’s all meant to improve the app, it already does a great job, so I know the updates are for the best in the long run. :)

Review Source

PW

Paul W.  
Founder and Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Trending the wrong way. They went from a 10/10 to a 5/10 and I can't find anybody over there to help. "

August 28, 2025

2.0

We’ve been with MINDBODY for almost 20 years, and unfortunately the service has gone downhill. Our fees are now over $1,000 CAD/month—nearly double the competition. To make it worse, customer service is nearly impossible to reach. When you finally get through, instead of speaking to a real human you get AI responses or links to “how to fix it yourself” articles. The latest price increase on top of poor updates and slow support is brutal. Simple things—like fixing client emails or last names—turn into nightmares. When I did reach out, I was given a generic AI message and the chat was closed. No follow-up, no accountability, no human connection. For a company we trusted for years, this is disappointing. At these prices and with this level of service, it feels like MINDBODY has stopped caring about long-time clients.

Pros

I’ve always appreciated is the client management system. It’s strong, and when it works, it makes running the business easier.

Cons

My subscription has climbed to over $1,000 CAD/month. It’s almost impossible to real help. Instead, you get AI or emails replies or “fix it yourself” articles. Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails).

Review Source

LO

Lauren O.  
Associate  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Industry standard for a reason"

February 1, 2026

5.0

overall, i'm a power user and i would recommend it. the customer service has always been great and helpful despite some nuanced issues.

Pros

it's the industry standard for studios and wellness facilities. it's most commonly used and incorporates all the features that studios need.

Cons

kind of feels like a lot of sites frankensteined together at times with profile pages switching between old and new ui

Review Source

SC

Sylvie C.  
vice-president  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "We've been 10 years with Mindbody!"

November 22, 2025

4.0

Very good. It's smooth when we are well guided. We appreciate the service and the features even if we don't know all of them.

Pros

The acounting page is the best with the scheduling features, the marketing links and the payment processing. Everytime I have a question, I cal and get a amazing service.

Cons

Unfortunately, the interface isnt bilingual. Being an international business, we would like the interface to serve more than 1 language. Also, even if the marketing features are present, we don't seem to have all the information to use it properly to our advantage.

Review Source

MS

Matthew S.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My brief take on MindBody after 15 plus years in the fitness industry"

November 19, 2025

3.0

It's pretty good not as intuitive as I'd like but I guess when your competition is so bad you don't have to do much to stand out

Pros

I like it's interface and user experience. Especially compared to Glowfox and Wellness Living. Payment processing is easy which is great for clients and it's overall really easy to use.

Cons

Don't like the mobile app much. Particularly, when rescheduling clients or trying to modify availability

Review Source

MH

Michelle H.  
Practitioner  
Alternative Medicine  
Used the software for: 1-2 years

### "user review of mindbody"

February 1, 2026

4.0

i wish the desktop experience was comparable to the app interface. It is more complicated than it should be to scheudle yourself, to book appointments and block out time.

Pros

I like the photos that help you conceptualize the services and offerings. I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one.

Cons

i think it could use a category for alternative healing modalities like reiki and energy work so users can find these options

Review Source

SS

STephen S.  
GM  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Mindbody review shoot 360 Denver"

October 29, 2025

5.0

Overall, my experience with Mindbody has been good. It’s easy to use, convenient for booking classes, and helps me stay organized with my fitness routine.

Pros

Mindbody makes booking fitness and wellness classes easy! Great for discovering new studios, managing schedules, and staying consistent with workouts.

Cons

The app can be glitchy at times, with slow load speeds and confusing navigation. Some classes or prices aren’t always updated accurately.

Review Source

SJ

Samantha J.  
Owner and Operator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very Happy Coach"

November 3, 2025

5.0

I have owned and operated my own private training studio for 8 years in that time I have utilized Mindbody's software the entire time. Prior to stating my own business I used many other systems and not only have I been happy but in the time that I have been them the product has only improved.

Pros

Mindbody has helped track my clients sessions effortlessly. It gives me in my small business more than enough options to make changes to my billing and schedule easily.

Cons

I do not have any complaints at this time. As of now I run a one woman show so I do not have to utilize some of the payroll options that Mindbody has to offer. For my simple and straight forward business model. No complaints.

Review Source

RC

Rey C.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software with OK customer service."

February 9, 2026

5.0

After 7 years I can truly say that I'm satisfied with the software...do I wish it could do more...yes...do I like that it can run the entire business for us...YES!

Pros

I enjoy the ease of use and the fact that it can help run the entire business in a very simple and smooth way with little effort.

Cons

The support can be hit or miss...sometimes it is excellent and sometimes they can forget to get back to you.

Review Source

HS

Hannah S.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Happy customer!"

January 30, 2026

5.0

Overall really satisfied. The minor issue is not something that would stop me using mindbody. It’s a great platform.

Pros

Ease of use, super simple and user friendly. Mindbody is a very smooth program that I’ve used for years.

Cons

Customer support not overly helpful. When you have an issue to resolve they can be slow and don’t always resolve.

Review Source

SR

Shayne R.  
On-site Coordinator  
Education Management  
Used the software for: 1-2 years

### "Helps me stay organized"

February 3, 2026

4.0

Overall a very good experience. I believe that this is a good software to help me to meet the organizational needs of our business.

Pros

This Mindbody software helps me to stay organized with my clients. It is easy to use and works well for what I need.

Cons

The software could be more user friendly. One thing that I noticed is that when I go to enter a new client, it gives me options of other clients already that are not even close to the client I'm entering.

Review Source

HS

Helena S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Overall very satisfied Mindbody user"

November 10, 2025

5.0

Overall I have had a great experience with Mindbody. The only thing that bothered me was that I want to be able to use the texting reminders feature. With me being such a small company I am a sol Proprietor and support was never actually able to help me get this implemented over the many time we tried. You need a TIN in order to do this.

Pros

I like how easy the software is to use. I also like how Mindbody is one of the most well known platforms out there. I enjoy using all the features available such as sending news letters, setting up mailing lists etc. The payment processing is also very easy to use.

Cons

The price, you get alot of features but for a very small one person company its a little expensive. With that said, they do offer you all the training you will need which is extremely helpful.

Review Source

MS

Melissa S.  
Director of Marketing and Communications  
Facilities Services  
Used the software for: 2+ years

### "Long time MB user"

June 20, 2025

4.0

Generally pretty good, appreciate the support teams. Dissapointed in the price and branded app portal.

Pros

What I love most about using Mindbody is how seamlessly it connects our studio with our clients. It simplifies everything—from class scheduling and membership management to retail and reporting—so we can focus more on building community and delivering a great experience. I especially appreciate the integrated marketing tools and automation features, which help us stay in touch with our clients and keep them engaged without added effort. It’s intuitive, reliable, and built for the wellness industry, which makes all the difference. Mindbody gives us the tools we need to grow, stay organized, and show up for our clients daily.

Cons

Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates online.

Review Source

Similar Products

Featured

## Related categories

[Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Salon](https://www.capterra.com/salon-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.