# Page 100 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 100 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2990 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/40229/MINDBODY/reviews

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Mindbody

4 (2990)

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Last updated March 31st, 2026

# Page 100 - Reviews of Mindbody

## Showing most helpful reviews

Showing 2476-2500 of 2990 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Richard W.  
CEO  
  
Used the software for:

### "Great software for fitness business"

March 24, 2014

5.0

Really love the ease of use for this software. My favorite is the ability to use EFT for billing everything is integrated so I'm not chasing money. Scheduling is simple and creating and using contracts is made very easy. There's a lot more to the software then my business will probably ever use but I can grow the software with my business so it doesn't break the bank and I've got access to everything I need. I truly think the value far outweighs the cost on this one. I've been hard pressed to find a cheaper system that gives the same tools. I did get a little hung up forming contracts but customer service is quick in response and extremely helpful they straightened me out in a hurry. I haven't run into any major glitches yet though I'm sure there are some, nothings perfect.

Review Source

AS

Ash S.  
Admin Assistant  
Higher Education  
Used the software for: 1-2 years

### "Easy, but could be improved"

April 29, 2020

4.0

My overall experience has been positive. I'm able to get classes/appointments when I want and see what services different places have. I enjoy the flexibility.

Pros

I've used this site to book workout classes, beauty appointments, etc. It's been pretty simple for the most part. I like the ability to book appointments myself without having to call someone.

Cons

The actual look of the platform could be improved- the text is very small and the pages are busy. It can also become difficult to edit info when you have a membership to the business.

Review Source

LP

L P.  
owner  
  
Used the software for:

### " Steady price increases (two in the last 6 months). Frequent system changes are time consuming."

December 3, 2015

2.0

Pros: Available on pc, tablet and phone. Convenient for the clients that use it. All in one - schedule, payments, retail, credit cards and cash, payroll, and financial stats. Cons: Began with MindBody in August 2012 - promised to be up and running in 2 weeks, but it took 2 months because we had to wait in the queue for tech availability. The techs are frequently changing the system which requires time away from task at hand to learn the changes. Some features I liked and used disappear or I just can't find them again in the different menus. Many of the improvements do not benefit my business. Five price increases for same product with the 5th this January 2016. I'm actively looking to replace MB with a less expensive, less complicated system that is budget friendly.

Review Source

ML

Michael L.  
IT manager  
Financial Services  
Used the software for: Less than 6 months

### "Best Business Management Software."

September 10, 2018

4.0

Pros

I like the ease of use and friendly customer support along with the rich feature set.

Cons

The cost is always an issue and the prices increases can be tolerated to a certain extent as other software is now more affordable.

Review Source

MM

Mikaela M.  
Doctor  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Mindbody"

February 9, 2023

4.0

My overall experience with Mindbody is good.

Pros

What I like most about Mindbody is how easy it is to use.

Cons

I didn't really dislike anything about Mindbody.

Review Source

VR

Verified Reviewer  
Chief Brand PR Strategist and Coach  
Education Management  
Used the software for: Less than 6 months

### "The go to scheduling tool, but cumbersome"

August 16, 2019

4.0

Pros

Easy to set up, can make several categories and options within each category

Cons

can be cumbersome for customers, especially families who may have more than one login for each person

Review Source

MM

Melissa M.  
Speech-Language Pathologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Mindbody - the scheduling dream!"

May 26, 2022

5.0

Pros

So easy for realtime bookings and schedule updates.

Cons

Nothing - everything seems to work like a dream.

Review Source

AT

Allison T.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great app!"

December 5, 2016

5.0

I use mind-body as a customer and it's very handy! I love being able to sign up for classes, search for new classes, check how many passes I have, all in one place.

Pros

It makes finding yoga classes very fast and easy and worries free.

Cons

I've had trouble giving class reviews. After I've taken a class I will get a notification to review the teacher/class, but as soon as I click the notification it goes away and I don't have the opportunity to do so.

Review Source

GP

Gisela P.  
Pilates Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Works great but is expensive "

August 22, 2019

5.0

Good

Pros

Customer support is fantastic, very easy to use

Cons

It’s the most expensive software out there. With the basic package you have limited use. You have to upgrade at almost double the cost to get additional features.

Review Source

TM

Terra M.  
owner  
  
Used the software for:

### "love the scheduling"

January 25, 2015

4.0

I love this scheduling system. Any thing i have wanted in the program they helped me on or add into the system within a few months. I don't like the accounting due to it includes gift cert as income that I am getting back. I can't use their spread sheets for income taxes since the income is not accurate. This is the only thing i have brought up and has yet to be fixed. A complete big plus if that was changed and save me a lot of extra time.

Review Source

Response from Mindbody

February 6, 2015

Hi Terra! Thanks for your review of MINDBODY. We'd love to talk to you more about your experience with the income reporting feature. We've sent you an email to the primary contact address listed on your account with us. If you do not receive or have more questions, please feel free to contact us at reviews@mindbodyonline.com.

PG

Paula G.  
Certified Massage Therapist  
  
Used the software for: 1-2 years

### "Excess features make it confusing to use."

November 7, 2017

4.0

online scheduling, text and email reminders, invoices, connecting payment with scheduling

Pros

ability to schedule online, email and text reminders, collection and management of client data, ability to send client invoices

Cons

Cumbersome for users who typically do not need the amount of features it offers, especially in the health and wellness profession. More expensive than other online schedulers which are more than sufficient.

Review Source

KG

Kris G.  
Manager  
  
Used the software for:

### "The true definition of a user friendly system "

January 17, 2015

5.0

When it come to learning the program and the customer service, these guys deserve a sixth star. MindBody has not only made our jobs easier here but has made us look a whole lot more professional. From the MindBody connect app, to the key tag system, and hopefully soon we will be integrating the merchant account. Customer service always sounds like they want to take as much time as it possibly will take to make sure your question is properly answered. The team over at MindBody is not only professional but they are calm and collective. They truly take ownership in solving whatever problem you may have and they are very efficient. I don't care if you are a small studio or a 12,000 sqft. gym with over 500 members, MindBody is the system that EVERYONE should be using.

Review Source

CL

Christine L.  
Owner  
  
Used the software for:

### "Simplify!"

May 8, 2015

4.0

I was a little hesitant at first to spend so much time setting up a system that I wasn't sure was actually going to be useful for me. I have been using it over a year now and it's been very good for my business. It keeps everything organized and simple. I can do work from anywhere when needed. I really appreciate all the reports I can pull up to helps me keep track of my business. I've used them in presentations to funders and financing agencies. the system makes it very inviting for my students to log in and choose their classes (this motivates them to actually show up to class). I know that there are many functions that I'm not using or promoting yet like the before and after pictures that clients can set up in their profiles. Still lots to be explored!

Review Source

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "I Hear Great Things, But Couldn't Figure It Out"

October 4, 2018

3.0

Pros

I hear it has all kinds of really great features, and people I work with try to get me to use it.

Cons

I could never figure it out! Maybe it takes a bit more patience, but I added and deleted this app several times.

Review Source

KC

Kimberly C.  
Owner/Trainer  
  
Used the software for:

### "I love MindBody"

November 17, 2015

5.0

MindBody has made it so much easier to stay on track with my record keeping. I'm no longer stressed, I'm keeping up on my monthly numbers. I'm even on top of my email marketing. MindBody has simplified my classes schedule making it easier to promote and publish my schedule both on my website and via email. I've also noticed increased traffic to my site. Prospective members are so much better informed about my business since beginning with MindBody. I am the sole owner and trainer wearing many hats at any studio, KimFIT. I feel more confident as I interact with current and prospective clients. Having all of this work handled with such ease has freed me up to be more creative and innovative with my training, doing what I love.

Review Source

Response from Mindbody

August 23, 2018

Thanks for the review, Kimberly!

TT

Tamara T.  
assistant manager  
Retail  
Used the software for: I used a free trial

### "mindbody"

July 14, 2022

4.0

Pros

it keeps me responsible and helps me with anxiety

Cons

hard to navigate sometimes, can be confusing

Review Source

JM

Janet M.  
Owner  
  
Used the software for:

### "Great for Scheduling!! Customer Support is AWESOME!!"

October 31, 2015

5.0

We are not the typical MB client, so sometimes we have to figure out work-arounds and learn how to "make do." BUT... since workshop and appointment scheduling is our primary need, we have found that it's worth having to do the work-arounds for our retail side. In addition, MB is always tweaking the program to make it better -- and I love that! I can't say enough good stuff about Tech Support -- and just want to give a shout out to Trish Powell because she is truly "da bomb"! She knows MOST of the answers and can get me answers to any question I have -- and I don't have to wait months for the answer! When the software simply can't do what I need, she's helpful at figuring out what work-arounds will actually work.

Review Source

Response from Mindbody

August 23, 2018

Thanks for your review, Janet!

Jennifer T.  
Director of operations  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Really simple to use"

November 13, 2018

5.0

Pros

I use it for a Company called Bella Pole and I love how I can see the schedule with current up to the minute information.

Cons

I havent found anything yet that I do not like.

Review Source

VR

Verified Reviewer  
Bezorger  
Consumer Goods  
Used the software for: I used a free trial

### "Huge beast"

August 31, 2019

4.0

Pros

This software is a huge and not great working beast. It does have everything you need, but the big challenge is too find it.

Cons

And if you find it, know that it won't be pretty. They could use some new designs.

Review Source

mC

matt C.  
Health and Wellness Coordinator  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "MINDBODY Software"

May 2, 2019

4.0

A user-friendly wellness service with millions of users! I would recommend this product to everyone!

Pros

An easy to follow, cloud-based management system for the wellness industry.

Cons

A slight learning curve at the beginning of startup (

Review Source

VR

Verified Reviewer  
Executive assistant  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Very efficient "

February 7, 2023

5.0

Time efficient Easy to learnEasy to work with existing systems

Pros

The features are worth paying for.The ease to use and high data encryption to prevent leakage.Easy to learn.

Cons

The free plan leaves alot to be desired.A lot of pages don't load while offlineSlow loading of pages .

Review Source

JM

Joe M.  
Owner  
  
Used the software for: Less than 6 months

### "Horrible customer service"

September 24, 2018

1.0

This company is a Joke. Save your money

Pros

There is nothing good about this product. Ive had nothing but problems and the customer service is a joke.

Cons

My software worked the first week my business was open. It stopped working and they were zero help trying to fix my problem. Its been 4 days and I still haven't been helped with my issue. Constantly waiting on hold and being told they are working on the issue.

Review Source

AL

Andreina L.  
RMT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Annoying"

September 15, 2022

4.0

Pros

It is broad with respect to functionality

Cons

It is not user friendly and it needs too much attention for password keeping and stuff

Review Source

CW

Clifford W.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### " Best software ever!"

June 6, 2017

5.0

Online scheduling, client control, and automatic payments are on top of the list.

Pros

The online scheduling and automatic payments make running a business extremely easy. I was able to customize the software to my business. This software has saved the business more than the cost of use.

Cons

The hardware should be able to be set up as part of the monthly payment. I would own all of it instead of none if this were the case.

Review Source

AH

Audrey H.  
RN and Nurse Manager  
Medical Practice  
Used the software for: 1-2 years

### "Mindbody"

September 8, 2022

5.0

Pros

The app is very easy to use, and I can schedule an appointment within minutes!

Cons

I cannot think of any Cons to be totally honest!

Review Source

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