# Page 3 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2990) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 3 - Reviews of Mindbody ## Showing most helpful reviews Showing 51-75 of 2990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TD Tayler D. Lead Burn Ambassador Facilities Services Used the software for: 2+ years ### "Easy and Efficient Client Management" April 18, 2026 5.0 Smooth and easy to use. Booking classes is quick, and everything works reliably. I trust working with Mindbody. Pros Super Userfriendly. Easy scheduling and customization options! I feel confident in using MindBody personally and professionally. Cons Haven’t encountered any issues to mention. No complaints, everything met expectations. Maybe pricey plans. Review Source tH teresa H. massage therapist Medical Practice Used the software for: 2+ years ### "Mind body is a very professional tool" January 3, 2026 5.0 easy to use and I like all the tools to search or to run reports or to find and register clients. Plus other options like calendar spread out and more. Pros booking is very easy not only for the therapist but for clients too. The checking out process too is very simple. Cons no being able to tap to pay option for clients and the schedule not showing a blockage in between requested appointments so they're not to close to each other Review Source Mallory T. Yoga teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Good for a yoga studio" May 4, 2026 4.0 Overall I like the app it was used when it first became available and I think it would still hold up today even without updates Pros It was easy to use and you could stream line all the information for your classes pretty quickly. Other apps it is more time consuming Cons It was hard to look up client information unless everything was exact. So if there was a space or comma missing it wouldnt find it Review Source SS STephen S. GM Health, Wellness and Fitness Used the software for: 1-2 years ### "Mindbody review shoot 360 Denver" October 29, 2025 5.0 Overall, my experience with Mindbody has been good. It’s easy to use, convenient for booking classes, and helps me stay organized with my fitness routine. Pros Mindbody makes booking fitness and wellness classes easy! Great for discovering new studios, managing schedules, and staying consistent with workouts. Cons The app can be glitchy at times, with slow load speeds and confusing navigation. Some classes or prices aren’t always updated accurately. Review Source MH Michelle H. Practitioner Alternative Medicine Used the software for: 1-2 years ### "user review of mindbody" February 1, 2026 4.0 i wish the desktop experience was comparable to the app interface. It is more complicated than it should be to scheudle yourself, to book appointments and block out time. Pros I like the photos that help you conceptualize the services and offerings. I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one. Cons i think it could use a category for alternative healing modalities like reiki and energy work so users can find these options Review Source VL Vanessa L. Owner Retail Used the software for: 6-12 months ### "I do not recommend " April 27, 2026 2.0 I think it was terribly over priced and very difficult to use for both the business and the clients. Pros What I liked most was the scheduling it was fairly easy to book clients and keep myself organized. Like that it was color coded Cons The system is old school and very difficult to navigate. It’s also very expensive and costumed service is the worse Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) I was offered a free trial and was stuck in a one year contract Review Source JB James B. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good But Could Be Better" February 2, 2026 4.0 Overall, I think it is a robust system for a multitude of business types. It would be better if there was a way to provide feature requests(which I have) that would provide improved client/business marketing options. Pros Customer support via live phone calls and follow up emails covering the topic of conversation with help articles. Availability to alpha test improvements is a plus. Cons The online Mindbody Help data base needs updating with better search results based on the search fields used. Too many off topic results are found that don't relate to the search terms. The user interface on the business side could use further improvement although the latest updates are generally better, with a couple of exceptions. Review Source JC Jason C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Mind Body Review" October 24, 2025 5.0 Overall its been a great experience, we have been using mind body with sifferent locations over the years Pros Mind body capital, Customer support, ease of use, appointment management, employee management & features Cons More mind body capital more often, to long of a wait in between paying off capital loan, if there was an option as soon as capital loan is paid in full, you automatically get reviewed for another capital loan to help scale and grown the business faster Review Source SJ Samantha J. Owner and Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Very Happy Coach" November 3, 2025 5.0 I have owned and operated my own private training studio for 8 years in that time I have utilized Mindbody's software the entire time. Prior to stating my own business I used many other systems and not only have I been happy but in the time that I have been them the product has only improved. Pros Mindbody has helped track my clients sessions effortlessly. It gives me in my small business more than enough options to make changes to my billing and schedule easily. Cons I do not have any complaints at this time. As of now I run a one woman show so I do not have to utilize some of the payroll options that Mindbody has to offer. For my simple and straight forward business model. No complaints. Review Source MK Maren K. Co-owner Health, Wellness and Fitness Used the software for: 2+ years ### "Consistency with MindBody" November 17, 2025 4.0 Overall it has been consistent. Credit card processing is expensive and it would be nice if MindBody customers got a better rate by staying with MindBody for so long. Pros It a fairly consistent product that is easy to use if you take the time to play within the system. Our staff feels the same, except when their are major changes and it takes them time to locate where things are Cons Do not love the new interface. Does not fit well with right hand side menu and calendar especially on ipad. Calendar for appointments is so small. Should be able to expand and retract the main menu bar on right hand side Review Source TM Taylor M. Executive Assistant Construction Used the software for: 2+ years ### "Great App/Website" April 13, 2025 5.0 It has been very great! No issues so far and I am very happy with the platform! Pros Mindbody is a seamless and easy platform used to book many different things. I use this platform to book yoga/fitness classes, but it can also be used as a spa booking system. I love that it is versatile. Cons I do not really have any dislikes about Mindbody. I have never had a bad experience. Switched from [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Mindbody fit my needs better than zenoti. Zenoti is more of a spa only system in my opinion! Review Source MH Michael H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "MINDBODY works for me." October 28, 2025 5.0 Easy to use and work with. Support is great and 24/7. My clients rarely have an issue. I will never consider another platform as the ease of MINDBODY for me and my clients is too important. Pros A simple and effective system that gives myself and more importantly my clients an easy way to book into my studio. Cons The volume was of competitors to MINDBODY who think they can call me each week offering me something better. Impossible. MINDBODY is good. Review Source MD Maggie D. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy platform for staff and clients. " September 7, 2025 5.0 Mindbody has been a great for our business. It offers a comprehensive suite of tools that make it easy to manage class schedules, appointments, client bookings, and payments all in one place. The platform is especially helpful for automating repetitive tasks, allowing us to focus more on our clients. The interface is generally user-friendly, and the mobile app is a great bonus for both staff and clients. Having clients book online has freed up a lot of our time. It’s convenient for the client and the staff. On the downside, the pricing can be a bit high. Pros Mindbody has one of the easiest booking systems available, integrates payment processing, schedules and class customization is quick and easy, and the mobile app is great for doing things on the go. Cons Occasional lag in customer service and higher price point than other platforms. There can be a learning curve for some of the more advanced features. Review Source VR Verified Reviewer studio manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Mindbody review" August 5, 2025 3.0 It has been pleasant to work with, just can be a bit more efficient when it comes to checkout process Pros I enjoy the scheduling and appointment management part of Mind Body Software. I integrate well with other apps we use Cons there are a lot of buttons or windows you have to click before getting where you want to be to complete a task Review Source RC Rey C. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Great software with OK customer service." February 9, 2026 5.0 After 7 years I can truly say that I'm satisfied with the software...do I wish it could do more...yes...do I like that it can run the entire business for us...YES! Pros I enjoy the ease of use and the fact that it can help run the entire business in a very simple and smooth way with little effort. Cons The support can be hit or miss...sometimes it is excellent and sometimes they can forget to get back to you. Review Source NS Nicole S. LEAD Alternative Medicine Used the software for: 2+ years ### "VERY USER-FRIENDLY PRODUCT " January 31, 2026 5.0 OVERALL, IT'S A GREAT PROGRAM AND THE APP ALLOWS YOU TO PERFORM A LOT OF THE FEATURES FROM YOUR MOBILE DEVICE Pros IT'S VERY EASY TO USE AND I LOVE THAT YOU CAN CUSTOMIZE THE REPORTS. IT'S USER FRIENDLY AND EASY TO NAVIGATE BETWEEEN TABS. Cons THERE ARE SOME REPORTS WE CAN NOT CUSTOMIZE. SOMETIMES THE APP DOESN'T SAVE THE SOAP NOTES I HAVE DONE AND THEN I HAVE TO RE DO THEM Review Source DL DeAnn L. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "I am the owner " September 19, 2025 5.0 My overall experience is very good. They have continued to grow with the industry and add services. Pros I have been using Mindbody for over 10 years. They have very great customer service, Always helpful when I call and they go the extra mile to make sure my issue is resolved. Cons It is getting more expensive, but the value still outweighs the cost. They have many options for additional add-ons if you wish or you can do the basic services. Review Source NN Nicholas N. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best App I have used" February 4, 2026 5.0 Love the platform very user friendly, designing services and packages are very easy to create recommend this app. Pros Love the accessibility, also how easy it is to create and schedule classes. The Mindbody Capital is great as well. Cons When it comes to creating packages for monthly payments it seems to keep adding the initial sessions back to the package with every monthly payment Review Source HS Hannah S. Owner Facilities Services Used the software for: 2+ years ### "Happy customer!" January 30, 2026 5.0 Overall really satisfied. The minor issue is not something that would stop me using mindbody. It’s a great platform. Pros Ease of use, super simple and user friendly. Mindbody is a very smooth program that I’ve used for years. Cons Customer support not overly helpful. When you have an issue to resolve they can be slow and don’t always resolve. Review Source CO Chris O. Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Overall good" November 17, 2025 4.0 Even when complex it allows for a wide variety of options. It may sometimes take extra steps but in the end works for what the client needs. Pros It is very user friendly for clients. I've used it both from a client perspective and from that of an administrator. Cons Sometimes things in the operations are difficult. There often seems to be a way to set up a service in a way that you'd like, but there are a lot of extra steps to do so. Review Source MS Melissa S. Director of Marketing and Communications Facilities Services Used the software for: 2+ years ### "Long time MB user" June 20, 2025 4.0 Generally pretty good, appreciate the support teams. Dissapointed in the price and branded app portal. Pros What I love most about using Mindbody is how seamlessly it connects our studio with our clients. It simplifies everything—from class scheduling and membership management to retail and reporting—so we can focus more on building community and delivering a great experience. I especially appreciate the integrated marketing tools and automation features, which help us stay in touch with our clients and keep them engaged without added effort. It’s intuitive, reliable, and built for the wellness industry, which makes all the difference. Mindbody gives us the tools we need to grow, stay organized, and show up for our clients daily. Cons Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates online. Review Source HS Helena S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall very satisfied Mindbody user" November 10, 2025 5.0 Overall I have had a great experience with Mindbody. The only thing that bothered me was that I want to be able to use the texting reminders feature. With me being such a small company I am a sol Proprietor and support was never actually able to help me get this implemented over the many time we tried. You need a TIN in order to do this. Pros I like how easy the software is to use. I also like how Mindbody is one of the most well known platforms out there. I enjoy using all the features available such as sending news letters, setting up mailing lists etc. The payment processing is also very easy to use. Cons The price, you get alot of features but for a very small one person company its a little expensive. With that said, they do offer you all the training you will need which is extremely helpful. Review Source SR Shayne R. On-site Coordinator Education Management Used the software for: 1-2 years ### "Helps me stay organized" February 3, 2026 4.0 Overall a very good experience. I believe that this is a good software to help me to meet the organizational needs of our business. Pros This Mindbody software helps me to stay organized with my clients. It is easy to use and works well for what I need. Cons The software could be more user friendly. One thing that I noticed is that when I go to enter a new client, it gives me options of other clients already that are not even close to the client I'm entering. Review Source BB Brent B. Founder Sports Used the software for: 2+ years ### "B3 Experience with Mindbody " November 3, 2025 5.0 This is year three for us and it's been great so far. Glad we found this app. Just makes business run smooth without and problems on the backend. Pros Helps our business stay organized, and it very easy for our clients to register and book an appointment. Cons It keeps going up on prices for yearly memberships. Every year the price has went up, definitely think it's worth it. But for loyal customer we should be locked in with a price. Review Source AL Andi L. Associate Director Non-Profit Organization Management Used the software for: 2+ years ### "MindBody Review" September 20, 2025 4.0 I've used Mindbody for many years and still learning about features! I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example. Pros Class management, reporting features, client management are all strong features of Mindbody. I appreciate the segmentation of reports available. Cons Some reporting features are limited. In Marketing Suite, email feature is clunky and hard to use. It would be nice to see this feature developed more. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.