# Page 37 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 37 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2990) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 37 - Reviews of Mindbody ## Showing most helpful reviews Showing 901-925 of 2990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Brenda D. teacher E-Learning Used the software for: Less than 6 months ### "Perfect solution to keep fit in today's world!" July 17, 2020 5.0 Excellent!!! I found it flawless from beginning to end. As a beginner I had no trouble navigating the site and the classes never disappoint! Pros This app is amazing. Even before covid19 hit my schedule was erratic and made it hard to commit to classes at the gym. Needless to say with social distancing many people are not as willing to work out in public gyms right now. This site has the perfect solution to both of those issues. If you were looking to join classes locally you can put in your location and it will give you all the gyms located near you with both exact distance and prices. The second option is to take virtual classes which i love. You can see what time they are will be available or jump in to one if it is currently live. There is an option to select the type of workout you are looking for. The choices are endless. There is everything from pilates and yoga to burn boot camps. Some classes are free and some charge as low as $8.00 on up to about $18.00. You can choose to take classes in the day or in the evening. There is an option for "getaway" classes where you can choose classes as far away as London for extra fun. I believe most classes if not all are on zoom but I may be mistaken. I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun! Cons I had no issues with the platform or the website. I had only great experiences! I would recommend this to anyone wanting to workout from home! So much better than using youtube or videos for home workout! Review Source NK Nitika K. Studio Manager Health, Wellness and Fitness Used the software for: 2+ years ### "We use this for our yoga studio. it has a lot of functionality but also is very challenging to use." July 28, 2017 3.0 a lot of functionality. the ability to do many things in one place. Pros I like that you can do almost anything with it. it gives a lot of options that can fit any business model in the health and wellness industry. Cons There are some basic features that can be challenging to use such as making sure workshops are set up the right way. Recently, we overcharged a client because the screen was hard to read and understand on that client's account. We figured out ourselves that the client had been potentially overcharged. Even customer support wasn't able to figure it out. Review Source JJ Julia J. Yoga Teacher Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for managing clientele at a yoga studio" May 15, 2024 5.0 Pros Mind body made it easier for me to manage clients. I love that they have an app option (it's an additional cost) because I'm able to send push notifications to my clients. Cons Sometimes I'd have issues with clients being overcharged. Review Source Tim M. Software Engineer Civic & Social Organization Used the software for: 2+ years ### "As a user, I trust gyms that use Mindbody" December 4, 2019 5.0 I've used MINDBODY with two separate organizations -- A spinning studio and a Crossfit gym. It feels familiar to me and hold me accountable to coming to class. Pros Mindbody straightforwardly connects me with the gyms I go to. As a user, by signing up for classes I am more likely to attend workouts when I commit and sign up ahead of time. With Mindbody I can do that. Cons The UI of the web version of MindBody is a bit clunky. I wish I could register for multiple classes at a time, as it is I end up booking a weeks worth of classes one class at a time. Review Source JD Jennifer D. massage therapist Alternative Medicine Used the software for: 1-2 years ### "Mindbody for Spa Work Organization" December 4, 2018 4.0 Overall, it has been excellent to use and unless my internet is down, I am able to manage and keep tabs on it 24/7 and swiftly change things if need be Pros I like being able to manage my schedule quickly from the mobile app. It is very easy to use and with the click of a button, I am either available to book or blocked out instantly if something comes up. Cons Every once in a while we encounter glitches with the software but it seems to be fixed quickly. The other thing is that for some reason when I am marking my schedule open, there is an option to hide this from public which is not helpful when you want your clients to see if you are open or not. If you are not careful, then you can accidentally hide your schedule from the public. Review Source OK Obaid K. Property Manager Real Estate Used the software for: 1-2 years ### "Great user friendly app" June 6, 2024 5.0 Pros I use this app for my fitness needs. It is very easy to use and keeps everything on track. It reminds me of my classes and I can add them easily to my calendar. Lots of fitness facilities seem to use them. Cons I can't think of anything, everything is pretty streamlined Review Source VR Verified Reviewer Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody" November 16, 2018 5.0 Pros It’s super easy to use! Our clients find it very functional. Cons The software occasionally freezes which gets really tricky with the way we work with our clients. Review Source LS Lourdes S. Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great User Experience " September 1, 2019 5.0 I have had a great experience with MindBody, the support team is amazing and always willing to help & find solutions. The training is great as well. Pros I love that MindBody is easy to use, update & implement. I love the dynamic Pricing & Fredrick features. Cons I feel its a bit pricey & perhaps should be on a scale based on number of active clients. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Ease, quality & network of resources. Review Source TJ Tyla J. Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Great management " September 10, 2022 5.0 Makes managing my business less stressful. Pros This software makes managing and receiving payme payments very easy. It is so much easier to keep track of everything Cons In the beginning setting up membership options was a little confusing but once I got the hang of it, it was very simple. Review Source SY Shelby Y. Law Student Law Practice Used the software for: 2+ years ### "The best organization for fitness classes " December 6, 2022 5.0 Pros I love how organized all my fitness classes are - all in one place! Cons Sometimes the application can take a while to load Review Source MM Mayank M. Production manager Media Production Used the software for: 6-12 months ### "Personal problem solver " March 22, 2023 5.0 Pros The product has simplistic features and is easy to use. It's very user friendly. It's one stop solution to all fitness related activities both for mental and physical support and development. Can be easily customised according to personal individual needs. The customer service facilities are also very decent and they are quick in their response. Overall an inexpensive and a user friendly product. Cons The interface and the processing speed of the software can pe improved. Review Source MA Megan A. Graphic Designer Design Used the software for: 2+ years ### "Easy booking platform" June 3, 2024 5.0 Pros I like that I am able to easily book appointments Cons I find it is easier to use on a computer than on mobile. Review Source VR Verified Reviewer Owner Operator Used the software for: 6-12 months ### "Started using it as a customer and enjoyed it even more as a user" November 16, 2017 5.0 Very easy to facilitate clients and customers. As we ramp up, it's a simple CRM to use (much better than plenty others I've worked with). Pros It is very easy and intuitive to use. The features are clean and the transition between functionalities are smooth and seamless. Cons The only issues I've had with MindBody are logging me out of a default location. I want to always have my main location launch when opening the app but sometimes that isn't the case. Nothing major at all, though. Review Source Response from Mindbody August 2, 2018 Thanks for the review! AT Ann T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Run Your Business From Anywhere, Anytime!" September 19, 2018 5.0 As a user since 2004, that is 14 years...I love the growth and fact that for the most part MB continues to innovate and keep up with trends. Pros As a 4 going on 5 studio location owner I most appreciate the ability to monitor and manage my business anytime, anywhere. I travel internationally as well and keep up with the day to day easily with my phone. The software does it all from managing clients to managing staff and payroll. Cons There are specific suggestions I have that I wish could be heard more easily. For example I wanted to create a 24-hour deal that would not go live until the email blast. There was no way to mask the item so it was not visible until I wanted it to be visible in the menu. Being able to put a start and end time on an item would be great. Review Source MM Melanie M. Online Instructional Designer Higher Education Used the software for: 1-2 years ### "Great for a frequent yogi" September 23, 2021 4.0 Pros This software was easy to use when signing up for multiple classes at a yoga yoga studio each week. It was user friendly when it came to seeing the whole schedule for the week and then actually enrolling in a course. It was also simple to add payment options to be able to pay studio fees. Cons It was not super easy to view courses in the distant future, the long-term schedule was more difficult to see. Review Source RP Richard P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody - Good but expensive" April 16, 2021 4.0 Overall, Mindbody has been a good experience. They are good, but expensive. Pros The good thing about Mindbody is that they have a ton of features. It is very adaptable to different ways of setting things up. The reporting for the business owner is excellent. The owner can really slice and dice data about sales, clients, attendance, instructors, etc. MIndbody's system is very reliable. It works well. Cons Mindbody is kind of cumbersome to learn how to use. It has kind of an old fashioned, accountingish kind of look to it. Not graphic interface. Review Source VR Verified Reviewer Licensed Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "MindBody - The features you want by a company you can't stand at a price you can't afford" November 12, 2019 3.0 I wouldn't recommend this unless your feature list is so big you have no other options. Pros The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting. Cons The software is way too expensive. The software is a Frankenstein in terms of design and integration. The support is good but you shouldn't need so much support for such a little application. Reason for choosing Mindbody massagebook Switched from [Booker](https://www.capterra.com/p/90708/Booker/) MindBody was more inline with my industry. Review Source MM Molly M. Used the software for: 2+ years ### "Worst Company Ever!" April 8, 2017 1.0 Another bullshit price increase! Apparently emails were sent out months ago. Yeah right! I never received and email before the last $10/month price increase. Nor did I receive one before this $30/month price increase. I would have most certainly noticed an email with a subject line mentioning a price increase. I find it strangely convenient that there was no mention of the price increase on my next bill when I called to cancel and was told that I had to give a 30 day notice to cancel. And then the very next day a charge to my account from MINDBODY for not $95, but $125. WTF! Are you F(^$(\*ing kidding me! This is the worst company ever! Cons price increases without any notification Review Source ER Elisa R. LLC Member Hospital & Health Care Used the software for: 2+ years ### ""Fred" is our Staff Member who never calls in sick!" July 9, 2016 5.0 We have been on Fred for a couple years and things ran smoothly from the initial go-live with the product. We have always been able to get questions answered and staff can easily move through the Fred software. Pros We really like the client rating and feedback. We are able to identify unhappy clients - often we can turn the situation around for the client. We are also use the feedback to spot and respond to trends. Cons We really like the software but were we to identify places for resource investment - it would be great to be able to publish the reviews to FaceBook or even to our own website. Review Source Response from Mindbody September 20, 2016 Hi Elisa, We are so happy to hear that 'Fred', 'Freddie', 'Frederick' has become a part of your team - he's a really hard worker! Thank you for your review and look forward to helping your business grow even more. Thanks! Aly SB Sarah B. Owner Used the software for: 6-12 months ### "Unfortunately the support was so poor we could never use the software dispite Paying months and months. " March 6, 2018 1.0 Pros I’m sure they software would have been great however problem after problem with the support team on setting up days to train to management over charging us and refusing to work with us regarding that’s it was a nightmare and a huge waste of moneys. Cons Problem after problem with support trying to get the software going, we were very excited to change to this system, however, being billed for a system that we couldn’t use was a little more than silly. We assigned to a tech that couldn’t work with the hours we need to have staff training, we were not offered another tech with hours that worked for our salon team. Ever month I tried to get this going excluding canceling clients to accommodate ... so silly?!! Yes. In the end, I canceled and the company overcharged me a month. One of the sales members reached out about a year later and offered to help to get me back on the system, I was very greatful and happy as I had heard great things about the software. In the end, I ended up speaking with a very condescending manager about what not only what they were not willing to offer any support for the 7 months of paying and no software but he charged my card twice saying I owed money and didn’t follow threw with providing me access to the site when promised. Very stressful to deal with people who take your money and you can’t get ahold of. I would recommend using another provider if you care about your money Review Source OB Olivia B. Director, Content Non-Profit Organization Management Used the software for: 2+ years ### "Very easy to use" December 11, 2023 5.0 Pros The Mindbody app is easy to use. I've used it for several exercise programs. Cons The site does not always work on my phone. Review Source DWT De William T. Reviewer Computer Software Used the software for: 6-12 months ### "Your Mind-body in the perfect hands!" December 25, 2022 5.0 Amazing! Pros Mindbody is very easy to use and has so many options for many purposes. Keeping track of your progress at the gym(for me) or where ever is much easier and more convenient with Mindbody. Cons Everything is going well, and the subscription might be expensive for individuals/students like me who are not using it for profit-making purposes. Review Source TS Tori S. Solutions Engineer Computer Software Used the software for: 2+ years ### "Mindbody is my favorite scheduling app" February 17, 2021 5.0 Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in! Pros I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it! I use this app personally (not for work) and it syncs with my iCal (which I have synced with my Google Calendar) so I know exactly where I need to be at what time. My absolute favorite feature is that they show you how many spots are left in the class you are trying to book so you know what you're getting into before you get to class! Cons The only thing I don't like about this software is how hard it is to find all of your different studios' schedules. I would love if I could have ONE mindbody account for all of my different studios (I go to 3) instead of having individual apps for each. Review Source EG Evelyn G. Founder/Owner Used the software for: ### "antiquated system " July 15, 2014 2.0 We've been using MIndBody software in our spa for the past 6 months and we never liked software at all. Here's why: PROS: 1- A very robust system if you have a medium to large size business with multiple location. (We're a small spa with 3 employees) Essentially all the features you'd need for the day-to-day spa operations.\* 2- Ver good customer service. 3- You can cancel the service at anytime. CONS: 1- NOT user friendly. 2- Too many steps to check out clients for in store sales - Not conducive to multiple items sale. 3- Not easy looking up products in inventory. 4- Unexplainable missing data is very common, even after clicking the "save" button many times. - This might be a glitch in their system. But happens too often to ignore. 5- Even though their customer service is great, anytime time we've called with a recurrent issue, the solution to the same issue is always different. Very frustrating. 6- Because the system isn't user friendly, you constantly have to call customer service. 7 - The worst, is the Gift Certificate feature for in store as well as online. 8 So going back to my comment of an antiquated system... This is true specially for the online store options - The esthetics, features for the online store are very limited and nothing is customizable to reflect colors of your brand and/or website . Uploading pics takes forever - product description, also limited. Running promo codes, you'll also run into issues here. I wish we would have read some reviews on this software prior to making our decisions. In terms of having everything in one place, I think a lot of spa softwares are on it. However, I don't think any spa software is as intuitive and as easy to use as Square. I wish square would also have an online calendar that we could use to book our clients appointments. This would be our fist choice! 9- Finally, if you were currently using Ical to book your clients appointments, the conversion process with MindBody will not be an easy one to say the least. Review Source MMW M Mark W. Dance Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Does More Than You Will Ever Need" May 3, 2020 5.0 It tracks most attended classes, least attended classes, number of students per class per instructor, income sources. One can add new classes or delete classes fairly quickly. Pros It makes collecting tax data quick and accurate, as you set the parameters of income you want to see. It allows analysis of studio students when the studio offers multiple classes with different instructors. Cons Many of the features are not intuitive, and it takes some study to understand nuances. The help feature comes in very handy, and customer service is usually very good at trouble-shooting. 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