# Page 4 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2993 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2993) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 9th, 2026 # Page 4 - Reviews of Mindbody ## Showing most helpful reviews Showing 76-100 of 2993 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GM Glenn M. General Manager Entertainment Used the software for: 2+ years ### "A nice product!" October 28, 2025 4.0 Defintley serves our purpose in our type of business (golf simulators). Very user friendly and other than some long wait times for tech support they are responsive once you do get to talk to someone. Pros Ease of use and scheduling accountability is very good. The ability to move reservations and times around with ease is also very helpful for us. Cons Occasional confusion in online booking an appointment and charging guest but not giving the time on schedule. Review Source MS Melissa S. Director of Marketing and Communications Facilities Services Used the software for: 2+ years ### "Long time MB user" June 20, 2025 4.0 Generally pretty good, appreciate the support teams. Dissapointed in the price and branded app portal. Pros What I love most about using Mindbody is how seamlessly it connects our studio with our clients. It simplifies everything—from class scheduling and membership management to retail and reporting—so we can focus more on building community and delivering a great experience. I especially appreciate the integrated marketing tools and automation features, which help us stay in touch with our clients and keep them engaged without added effort. It’s intuitive, reliable, and built for the wellness industry, which makes all the difference. Mindbody gives us the tools we need to grow, stay organized, and show up for our clients daily. Cons Not as user friendly as we'd like in addition needs some updates in the marketing/analytics realm in addition to be able to use gift certificates online. Review Source NV Nicolas V. Volleyball Coach Sports Used the software for: 1-2 years ### "Great program for scheduling" November 20, 2025 5.0 It's a great program, the support is good and the value is well worth it. The ability to manage employees and payments is perfect for what I need. Pros The ability to access my schedule from anywhere. It's nice to be able to look at my appointments from this week to next month. Cons For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am). Other than that, everything is great Review Source KQ Kathleen Q. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "MindBody's Customer Support is second to none" August 6, 2025 5.0 I'll put it this way--I'm sticking with them! They've been helping me maintain my business for almost 13 years! Pros MindBody's Customer Support is second to none, IMO. They're knowledgeable, patient making sure you're understanding what they're doing, and courteous!! Cons It's a bit of a patch work quilt so to speak. However, as I have said, their customer service agents know how to navigate any issue. Review Source AL Andi L. Associate Director Non-Profit Organization Management Used the software for: 2+ years ### "MindBody Review" September 20, 2025 4.0 I've used Mindbody for many years and still learning about features! I would love to see more features in reporting - I think Revenue by class report should allow multiple categories at one time, for example. Pros Class management, reporting features, client management are all strong features of Mindbody. I appreciate the segmentation of reports available. Cons Some reporting features are limited. In Marketing Suite, email feature is clunky and hard to use. It would be nice to see this feature developed more. Review Source GC Gianni C. Professional Development and Operations Director Non-Profit Organization Management Used the software for: 1-2 years ### "So Far so Good" March 10, 2025 4.0 In general I have had an excellent experience. Since it is a very customizable platform, it would be wonderful if MBO offer "data input care" suggestions Pros Mind Body Online has a smooth design and the way the information/reports are presented is very easy to understand. Its automation features are very handy and easy to program Cons Sometimes i have found reports having discrepancies between them, yes i am aware thaty it depends on how the information was input in the system. Also it creates "transactional" reports but "historic" reports tend to change over time. - Programming MBO culd be cumbersome Review Source iM insel M. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Industry Leading complete tool " June 11, 2025 5.0 I am very Satisfied with MBO software. I love its dedication to expanding its industry-needed added services and needs. Pros It provides the full spectrum of tools needed for my yoga studio. It is a leading industry product that others have not bettered. Cons Cost. It is justified the amount being charged; however, for small businesses, the cost should be reconsidered. Review Source SS Sandy S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "From ReZist Fitness Studio" August 11, 2025 4.0 I'm fairly happy with MB. With its long history in the business, I'm surprised at how many times I still have to call support to problem solve for me. Pros It's familiar to clients, since so many businesses use it. The Insights feature is also helpful to me. Cons When calling support, the hours of talking to level 1 reps who are not qualified to solve the problem, only to be escalated to someone who can solve it in 15 minutes. Switched from [Quoox](https://www.capterra.com/p/205097/Quoox/) Support accessibility was important to me as a new studio owner Review Source MD Macklin D. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "App vs Website" November 15, 2025 4.0 Very good. Plenty of features that enhance the experience. Scheduling is very well done and convenient for business owners as well as employees. Pros Elaborate and detailed. Everything the company needs is available. Updating trainer schedules and booking people into their schedules is easily edited. Cons Mobile app and website are very different in their functionality. While they both can accomplish the same tasks, the method and easy of each is very different. Review Source MR Michelle R. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Yoga Application!" February 4, 2026 5.0 This is the best software I have used for yoga studios and is very easy and helpful, has a lot of applications. Pros The very easy to read and intuitive dashboard. The dashboard allows you to see everything at a glance which is a time saver. Cons You cannot email a class to let them know of notifications. The print out for the class list/roster contains all the information about the students so you can't use it for sign in. Review Source MD Mark D. Platinum Studio Pilates Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "One login multiple benefits. Fitness with a professional CRM behind it." March 12, 2025 5.0 I've had no issues logging in and password changes also swift. Building a portfolio of studios where I work and being able to use one login at all of them is super helpful and saves time. Pros I like the professional layout and ease of information at my fingertips when i log into one of the 25 studios I work at. Reports including personal review of my service and totals of clients visits, satisfaction and great CRM intuitivity. Cons I would love one account in my email that lists all the locations I work at for ease of log in especially when working two different studios in one day. The web version is okay but the mobile version can be laborious. Review Source MW Mekailah W. Front Desk Receptionist Cosmetics Used the software for: 6-12 months ### "Mindbody Thoughts :)" January 5, 2026 5.0 My overall experience with Mindbody is great. Again, it is easy to use and teachable. I would definitely recommend this to another business owner in want for something new. Pros I like how easy the scheduling is. Mindbody allows me to run reports that shows how well my services are doing including client retention. Cons Something I find least likable is the glitches that Mindbody seems to have often. It can be frustrating when I'm checking a client out and it freezes or doesn't load the page right away. Review Source LF Lynn F. Owner Sports Used the software for: 2+ years ### "MindBody is a great service" September 19, 2025 5.0 Overall MindBody has been a great system for our gym and scheduling and payment collection. It makes management easier! Pros The ability to schedule multiple staff members, and for them to have immediate access to the schedules. Ease of payroll and reports. Always able to get a hold of them for customer service needs. Cons Some limitations on being able to adjust some client info on the back end, makes you rely on the client to be able to navigate. Review Source RS Razvan S. Fitness Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody: The Perfect Solution for Fitness Center Management & More!" February 26, 2025 5.0 I enjoy this product and it hasn't made me question whether to use a different management solution, this is the all in one package I was hoping for. Pros I enjoy the simplicity & ease of use. As a manager who has used MindBody with two different fitness companies, I have enjoyed being able to keep track of my staff's punch cards, their training sessions, group exercise, and all of our products in one place. Running reports is a lifesaver because it helps me drive business and understand trends for the fitness clubs I manage. Cons Some of the settings can get a little confusing at times, but support is always available so I never get stuck for long. Review Source FE Farrah E. Director of operations Medical Practice Used the software for: 2+ years ### "Mind Body Review!" August 5, 2025 5.0 Love the mind body team, the customer support is great, would appericiate more customizing and ease with the finiace and reporting part but othrewise i good experience. Pros i appericiate the custiner sypport, the ease of use! Schedule and managing appointments are also something easily adabtable and very straight forward. i like the new features of analytics to, the snapshot gives you a quick bird view. Cons I would like the ability to customize more pricing packages and dont like the restricitions we have with the limit of how may packages, would also love the marketing to be more advanced. as for the analytics would like for the dates to be customizable! Review Source TS Tyler S. owner Retail Used the software for: 2+ years ### "Sadly not so good." July 24, 2025 1.0 a big company not interested in small business. fairly high priced for what it is. Poor customer service. Pros ability to take CC to hold appointments, clean look, quick real time online booking. not too many pay to play add ons. Cons COST ! many glitches, many server down (always on a busy day), hard to reach tech support. cancelling is the hardest thing to do. get ready to pay months just to cancel. Review Source JC Jacqueline C. Front Desk Administrator Performing Arts Used the software for: 2+ years ### "Mindbody is functional but has glitches" September 23, 2025 4.0 Overall it is smooth and functional. The grey interface is nice. But many clients get confused about how to link their mindbody account to their verified email, so i don't like that. Pros The scheduling system. You can easily replace teachers and assistant teachers. I like how functional it is. Cons I don't like that glitches occur. I don't like the sales reports. The interface is boring and technical, it is not intuitive to use. I don't like that when I retail a sale I can only do one client at a time. Review Source MK Molly K. Manager Consumer Services Used the software for: 6-12 months ### "Spa Manager" June 10, 2025 5.0 Overall I enjoy Mindbody. There are some things that could use improvement but overall happy. I always use it for booking fitness classes and all that as well. Pros It is easy to use and works well for our business! We are loving the new group booking options. Helps us out during check out. Cons Sometimes there are too many ways to do the same thing. Overall it works well but some things could use improvement. Review Source JD Jane D. Owner Arts and Crafts Used the software for: 1-2 years ### "Mindbody Business review " June 11, 2025 3.0 Initially very good and support was excellent, this has reduced over the years of using (we have used for 7years plus) and the sales support is now quite challenging sometimes, it is there but the knowledge of the support is poorer now. Tech support is still ok but often supported by too much blurb and difficult to identify. Pros It is a full spectrum booking and management system so everything in one place. The potential is good but the reality can be stressful for the business user. Cons Unfortunately it has quite a few cracks in its functionality especially on the client facing side, it can be complicated and confusing to use Review Source LJ Lauren J. Hair stylist Apparel & Fashion Used the software for: 1-2 years ### "Easy to use - all classes in one place " April 17, 2026 5.0 I’ve had a very long history of using MINDBODY for all my local fitness classes. It’s always easy to use, keeps my info and that allows me to sign up for a class in minutes! I love it! Pros I use MINDBODY for all of my yoga and fitness classes. The best part is one app for different studio I go to and it keeps my history. Cons I’ve not had any issues with the app. It keeps a record of all of my classes so I remember teachers names etc Review Source Edison F. Front Desk Administration Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody Review " February 25, 2025 5.0 Mindbody is a very useful tool that we use every day at the gym that I work for. Their customer service is very helpful and insightful on the feature that this Product offers. Pros Ease of use. Can find members very easily. The reports are also very specific and good. You can tag clients and come back to them very easily, and that is a Feature that I use a lot in the Mind body Business app Cons There is no Apple Pay feature. Also, when adding clients, there is no option to swipe ID to cover a lot of the information in the new "Add clients" Screen. Review Source SH Stacy H. owner, lead instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Please Do better" February 25, 2025 3.0 6/10. Integrating with gym access was a nightmare and really brought out a lot of scheduling flaws in the system Pros All in one software for scheduling, advertising and student reviews Cons The software doesnt integrate well with 3rd party companies that are referred by mindbody, such as gymm access. Classes cannot pay for appointments, although the pricing relationships says its doable. This caused massive inconvenience and hours worth of work. Also, if i want to schedule a block of time as available for appointments, I cannot use the same room as classes if I want the appointments to begin at various times. This is supposed to be scheduling software but cannot use the same room for different services, so i have to make 1 studio into 2 different rooms. Also, Im now being told I need to use MB for payment processing and will be forced to pay a higher fee for all services charged below $50. Review Source EO Edgardo O. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Mindbody software" May 6, 2025 5.0 I used it for a few years. It was great for what I needed at the moment. Pros It was a really great starting software for what I needed for my gym. Support was excellent, price was fair, reviews were great. Cons Cost. It was ok at first then it got really expensive. The per CC charge is where the most expense was from. Review Source SN Shayna N. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "MindBody has been great both as a consumer and business owner" February 3, 2026 5.0 Overall its been great. I considered cheaper softwares but in the end chose MindBody because of the support they provide. Pros MindBody has always been great for me as a consumer so when I started a business that was a fit for the software I was happy to join it with my business as well. There have been technical glitches but they are very easy to reach and quick to address any issues. The software is very compatible with the app which is awesome and easy to use on the go. I considered cheaper softwares but in the end chose MindBody because of the support they provide. Cons The backend of it is complicated but the support is great to teach so its ok in the end to figure out. Review Source RW Robert W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Software" June 12, 2025 5.0 Solid product, but I don't like how the price keeps going up, but if I can get back some past members and learn to use the features better, maybe I can offset that Pros I like having all client info and credit processing all under mindbody. I like having reports to look at each month as well. Cons I would like to know more about mindbody AI and see if it can help me engage past members. I have thousands of contacts that may be interested. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Mindbody WellnessLiving was a disaster. Big promises, no delivery. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.