# Page 47 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 47 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2982 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2982) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 47 - Reviews of Mindbody ## Showing most helpful reviews Showing 1151-1175 of 2982 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Binny L. Director Recreational Facilities and Services Used the software for: 2+ years ### "It's like having a personal assistant or a business manager, gives me peace of mind. " July 29, 2017 5.0 The only software I need to run my business professionally, which takes care of my clients. Pros The easy of use and the customer support. I use online chat all the time, and it's great knowing that instead of fumbling around and trying to figure out what to do, I have someone who can walk and talk me through every concern, so that my clients get professional service each time. Cons As a start up small family business, we struggle with the cost of this. And the accelerated software is a huge cost which we cannot afford, but I wish there was some sort of packaging that makes it a bit cheaper. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 1-2 years ### "So frustrating as an end-user" December 10, 2018 2.0 Pros I am a customer of three different businesses that use Mindbody and it is so frustrating to have to log out of each instance each time I want to book an appointment/class at a different location. Cons There should be a way for me to stay logged in on each companies separate website. This would make for such a better customer experience. Review Source Response from Mindbody December 11, 2018 Hi there, Thanks for your feedback on our software. Have you downloaded the MINDBODY app? The app will let you book and manage your accounts at multiple businesses using MINDBODY, all from one login. SK Steven K. manager Health, Wellness and Fitness Used the software for: 2+ years ### "Software review" June 30, 2020 4.0 For the most part, the features are good. Some pages could be combined in order to avoid lagging screen switches. Support has usually been helpful except with glitches some users have on the branded app. Pros Popular amongst fitness centers and boutique studios Easy to use for most people and good training videos Cons Slow transitions between screens users being able to create multiple accounts The option for chat help is gone Review Source GL Genevieve L. Peesident Health, Wellness and Fitness Used the software for: 2+ years ### "Awful customer service" July 24, 2020 1.0 They do not fix bugs They do not care about there clients They do not compensate They sucks Pros Credit card system We can store credit card customer number Cons Bugs Price no customer service Do not translate stuff in french Review Source Response from Mindbody August 4, 2020 Hello Genevieve, We are sorry to hear that you have not had a good experience with our customer service team. We would love to speak with you about your experience. Could you send us more information to reviews@mindbodyonline.com? HH Helen H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Hot Dog Yoga" December 20, 2019 5.0 MINDBODY does all of my scheduling and online purchases. I can run reports and receive analytics regarding my business. Pros All of my scheduling needs are in one place. It has an app that my customers can use easily from their phones. Cons I would like if the software cost less for businesses that are extremely small like mine. Reason for choosing Mindbody It was a recognizable name and I had used it at a previous facility. Review Source TF Tracy F. CFO Used the software for: 2+ years ### "Overall it is a good program for a Salon. " December 3, 2018 3.0 Pros Flexibility to switch between multiple business locations to book appointments. Online booking for guests. Payroll and time card capabilities. Cons Getting thru to tech support is a nightmare and most of the time, once you describe the issue, the tech puts you on hold while they reach out to their "GURU'S" (as they call them) to help you solve the problem, which takes up a lot of time. They need more staff and better training so as not to waste their customers time!! We went to this company because they promoted their "over 1000 employees" and 24/7 tech support. Review Source SA Sara A. APRan Medical Practice Used the software for: 2+ years ### "Great App for fitness scheduling" November 10, 2022 5.0 I love the app for ease of scheduling right at my fingertips on my mobile device! Pros I love the ease of use on my mobile device for scheduling classes for the week. Cons It is difficult to see cumulative number of classes attended, but that may hav ebeen just how it was set up for my facility on the backend. Review Source OI Oriana I. M&E Specialist Management Consulting Used the software for: 2+ years ### "Review Mind Body Software" April 22, 2019 4.0 I will recommend MindBody software to travelers because it takes out the effort of finding location to do the things you enjoy at home. I can easily see how close the facility is to my hotel and other features that make it easier to be away from home but not from your daily routines. Pros The feature I like the most about Mind Body, is that I can travel mostly anywhere and it can help me find a yoga studio to practice at. Exception is the Caribbean islands, I would need to do the grunt work that normally this software alleviates me from having to do. It gives me the class schedule, the cost and location of the studio, I can even pre-pay, so all I have to do is show up. Cons I least like the fact that it is not everywhere, I am not sure how the connection is made with business owners but it would be wonderful if there was a broader capturing of businesses. Also if there was better way of ensuring that the business does fall under the selected category, for example, I have looked for yoga studio and then when I look into some of the businesses that appear in the results, they do not have yoga classes but they are a gym. Review Source LA Laura A. Teacher Education Management Used the software for: 2+ years ### "Mind Body Review" August 6, 2019 5.0 It is a really easy to use site for booking workouts and keeping everything in one place. Pros I like how you can easily access class times, payment, and descriptions of workouts all at once. It creates an easy platform that many different fitness places use. I like how I can access most of my studios in one place. Cons Sometimes the app can be glitchy. However the online web program is less glitchy. Review Source KN Kelli N. Founder Used the software for: 6-12 months ### "MBO is the must have tool with usability problems" November 28, 2017 4.0 Pros MBO is a very powerful tool that gathers data and integrates well with other products. The analytics it provides are exceptional. Clients love MBO and often find the studio because of the MBO app.. The product is best used on a desktop or laptop as the iPad functionality is very lacking. Cons The studio user experience is challenging if on a laptop and even more so if on an iPad. The complexity of the setup can add to issues such as an inability to process a purchase because the list of items is long and the screen does not scroll; when processing purchases on the iPad I cannot assign a discount to the price or comp a class.; this morning I attempted to enter a cc manually on an iPad and mistyped the exp. date. I went to correct the information but the app continued to auto-fill the incorrect date. It is just one thing but this type of thing happens consistently. Review Source JR Jessica R. Account manager Telecommunications Used the software for: 2+ years ### "Great for workout sign-ups!" September 5, 2019 5.0 Great app, reliable, easy to use! Love that I can look in one place for my full week of workouts. Pros I like that MINDBODY is very simple to navigate and use. It creates a list of your favorite studios so you can sign up for classes in different gyms through one app. Cons Only once there was a glitch where MINDBODY was trying to charge me $10 per class for a gym that I have an unlimited membership. Review Source CM Carlee M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Some kinks, but pleased overall" December 19, 2019 4.0 My experience has been good so far. My onboarding specialist, Courtney, has been great and so helpful. There are lots of great tools that I use everyday, but the unfortunately with starting up a business, the cost is not sustainable. Pros The connectivity to the clients, their ability to see the schedule and availability and do their own scheduling, helped me move to paperless scheduling Cons For all of the features offered, there are some very basic ones that aren't figured out yet. Ex: Different scheduling start times on different days, what shows up for customers purchasing class packs vs. personal training Alternatives considered [fitDEGREE](https://www.capterra.com/p/181733/fitDEGREE/) Reason for choosing Mindbody I didn't choose Mindbody over this product originally, I was hoping to do a demo with them as well but was interested in the more cost-effective months due to the discount. I am still open to other softwares once I compare price vs value. Review Source NK Natalie K. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Spa use" March 19, 2020 4.0 It was easy to transition to from our old software. It's been a good experience. The support is very intuitive and helpful. Pros it is user friendly. Pretty simple to use and straight forward. Was easy to transition to. Reporting is easy to use. Cons We work in a multi department center. And we have issues with adapting to each particular department. Review Source JL Jenifer L. Founder Used the software for: ### "Mindbody saves time, makes time!" December 31, 2015 4.0 I have been a subscriber of Mindbody since our yoga studio opened in 2014. Over the course of our first year of business, I can say with complete certainty that the capabilities for coordinating scheduling, staffing, sales, and payroll have been worth their weight in gold in terms of time savings and accountability. The Mindbody system itself is intuitive, easy to use, and I have been seriously impressed with the knowledge and responsiveness of MB support staff. Customer service provides thoughtful solutions, complete instructions, and have always been cheeful and helpful in my experience. There have been a few hiccups in "seamless integration" between Healcode and Fitness Mobile Apps, but the fact that I can make necessary changes in Mindbody that can then be broadcast on the web schedule, via app push notification, and across social media nearly simultaneously is AMAZING. As a small studio (generally ~100 customers per week), the month-to-month cost of doing business using Mindbody and its integrated partners is a fairly large percentage of our monthly income - however, the time the software saves me as the owner, and the independence it gives our clients in scheduling, booking, visit history, and payment can't really be measured in dollars. It pays for itself. All things considered, I would rate the product as 4.75 stars for ease of use, responsiveness, integration capabilities, and customer service. I have had some trouble with the self-service features, and at some point things were diversified with so many different names that I barely know what product I have in comparison to the others (Express, Accelerate, PRO, University, etc). The features have evolved over our year of use, and while changes can be unexpected, I appreciate the effort to keep up with client demands. Review Source VW Viviane W. Yoga Coach Health, Wellness and Fitness Used the software for: 2+ years ### "A Very Flexible Program for Yoga Studios" November 6, 2018 5.0 When I taught at multiple studios, I was thrilled to learn they all used the same program. I could access all my classes from my phone to see who was attending class, how they had paid, what I had earned, etc. When I moved and started my own studio, only teaching a few people in a few classes, I couldn't justify the monthly rate of buying MindBody for myself. It's a great platform for busy studios but too much for just one teacher. Pros Checking students into and taking payments for classes Setting up classes in the program and making them available to the public Seeing important reports on revenue, student attendance, profit, etc. Available on mobile devices as well as desktops. Cons It's a bit pricey for a single teacher to keep track of just a few classes. It'd be great if there was a smaller product with fewer features available at a lower cost. Review Source VR Verified Reviewer Leadership Life Coach Professional Training & Coaching Used the software for: 6-12 months ### "With a little more competition, it could be better" June 30, 2022 3.0 I was a contracted teacher for a yoga studio that required me to manage my classes with the software. It wasn't terrible, but no one looked forward to using it either. Pros I appreciate being able to have an overview of my students before class begins and be easily able to take attendance. Cons The workflows needed to do anything beyond basic attendance are often convoluted or more steps than strictly necessary. Review Source Sydney F. MEDICAL MANAGEMENT Health, Wellness and Fitness Used the software for: 1-2 years ### "EASY TO USE BOOKING CLASSES" January 10, 2020 4.0 MOSTLY GOOD. EASY TO USE AND BOOK CLASSES DON'T HAVE TO WAIT AT THE STUDIO TO CHECK IN Pros I LIKE THE EASE OF WHICH IT IS TO FIND MY CLASSES AND BOOK THEM. THEY OFFER SOME GOOD CHOICES I WOULD NEVER TRY Cons I JUST WANTED A SPECIAL WORKSHOP AT MY YOGA STUDIO. I WAS WAIT LISTED AND HAD TO PAY FOR THE CLASS UPFRONT. I DID NOT GET IN BUT NO REFUNDS YOU NEED TO USE THE CREDIT FOR ANOTHER CLASS. I THINK IT WOULD BE BETTER TO NOT CHARGE UP FRONT OR REFUND THE MONIES IF NOT IN THE CLASS THIS MIGHT PUT SOME OFF Review Source JD Jennifer D. Owner Used the software for: ### "Not worth the money for hair salons" April 5, 2016 3.0 I was a pro customer for almost 3 years, and after the fees continued to jump up with no added value (for what I use it for) I started looking closer at what I was actually paying for and see why it was costing so much. In an effort not to go through the hassle of migrating my data to another platform I decided to downgrade my subscription. After calling and being assured the few reports I used would still be available, I downgraded my subscription level to Grow from Pro and the very next day when the changes took effect, I realized the ONE report I use daily is gone! I have two merchant accounts with them and the monthly subscription and they want me to pay an EXTRA $50 just to run a daily close-out report?! That's crazy! That was THEE last straw, I will gladly go through a painful migration process to rid myself of this complex system. For the past 3 years, I've had to call customer support to make small changes because like another posted mentioned, this system is more-so for gyms and not very user friendly. In fairness, MindBody, has a lot of features, but when I don't use over 60% of the features because I'm not a gym, $95/month is ridiculous. My few suggestions to MindBody: 1. Stay in your lane and don't court hair salons when you system is for gyms 2. Train your sales staff to know which subscriptions come with what so they don't misinform customers Review Source Response from Mindbody April 15, 2016 Hi Jennifer! Thank you for taking time to share your experience with MINDBODY. We'd love to talk to you more about how we can improve your experience and our offerings to better serve you as a salon owner. We've asked a member of our customer service team to reach out to you to learn more. Please let us know if there's anything we can do to help and thank you for being a MINDBODY subscriber. We look forward to speaking with you! luz mary R. teacher Marketing and Advertising Used the software for: I used a free trial ### "The comprehensive solution that transformed my business." September 5, 2023 5.0 It is very good the platform provides me with detailed reports that allow me to keep track of the key metrics of my business and make informed decisions based on the data. Pros It's great from scheduling classes and appointments to tracking my clients and processing payments, it's all integrated into one platform. Cons I would like to have more options to tailor and customize the software to the specific needs of my business. Review Source JV Jeannie V. Front Desk Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Has been great for our business " November 20, 2018 5.0 We have been able to streamline our business and run reports for accounting with the software. Pros We switched to Mindbody from triib. This software is way more user friendly and has been a big hit with our members. We love the branded app too. Cons There are a few things that make setting up classes and memberships a bit tricky. I wish it could be a bit easier to create pricing relationships. Review Source CY Christine Y. yoga teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Go To Software for Yoga Studio" September 25, 2020 5.0 I can't imagine not using this software at the yoga studio because it's so all encompassing. In keeping up with the times, I know that they added live streaming options, though I haven't used it myself. I feel like the software keep up adapting to the times, which means it'll always meet the needs of the users. Pros MindBody Online allows the yoga studio I work at to do all the things it needs to do to run the business. In short, manage student membership accounts, manage retail items, and manage the class offerings/teaching schedule. It is easy to use once you've spent some time with it. Cons There are often multiple ways to do the same action, which can be confusing if you're new to the software. There are also A LOT of buttons/options on any given page, which can be overwhelming. Review Source LA Lori A. President Health, Wellness and Fitness Used the software for: 2+ years ### "Pretty good" March 5, 2019 5.0 It’s pretty good. I’ve def had ups and downs. Even tried a different software and was disappointed beyond repair. When I came back to MB they were good but still haven’t given me all of my info that I had paid for Pros I like how easy it is for my customers to use Cons It’s not as but becoming better at using for the business owner. One hand still doesn’t know what the other is doing. I hope they get better at this Review Source VR Verified Reviewer Continuous Improvement Manager Used the software for: 2+ years ### "Fitness signups made easy!" July 16, 2018 5.0 Makes life easier. Pros It makes scheduling so much simpler. No need to show up at the gym an hour early to get on the wait list! Wish more things in life were this easy! Cons Unless you have the direct link for the studio, it can be difficult to find where you are trying to go. Review Source Response from Mindbody July 31, 2018 Thank you for your review! We're glad it's made things easier for you! JD Julie D. OAS Mental Health Care Used the software for: 2+ years ### "Mindbody" June 14, 2022 5.0 I love using this daily. I have it set up on my watch. It alerts me when my body needs a few minutes to breathe or unwind. Pros I love using this app for personal reason. It helps me with meditating and taking care of my mental health. Cons I don't have a con with this application. Review Source KP Kristin P. Graphic Designer Design Used the software for: 2+ years ### "Yoga studios using Mindbody" November 19, 2019 3.0 I use Mindbody to book classes and services with different small businesses and to process payment to them. I've been using it in New York for quite a few years. Pros I like that it lets me book appointments with small businesses in a familiar interface. Some fitness studios have their own "proprietary" booking software and it rarely works as intended so I appreciate when places use the Mindbody interface since it's familiar to me from using it occasionaly for many years. Cons Mindbody is probably great on the business side to manage bookings, but it's a little confusing as a user when I have to seemingly create a new login for Mindbody access for every different business. If I book a yoga class, I have to log in, if I want to book a manicure with a different place I have to come up with a different login. There should be a master login for booking with any of the different businesses you interact with. I should also be able to see the appointments I have with my building amenities, my yoga classes, and my massage (for example) all in one logged in place but I don't think that exists. Review Source Similar Products Featured