# Page 50 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 50 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2982 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2982) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 50 - Reviews of Mindbody ## Showing most helpful reviews Showing 1226-1250 of 2982 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LB Laurie B. Studio manger, instructor Health, Wellness and Fitness Used the software for: 2+ years ### "MBO's functions and ease of use" August 30, 2018 5.0 Pros MBO helps keep our studio running smoothly. We offer group classes, private sessions, workshops, and trainings, and through MBO, we are able to organize these offerings in a way that makes it easy for staff to program and price and easy for clients to find and register. And, having an easy-to-use related app allows staff and clients to make changes in a timely manner and keeps check-in quick and accurate. Cons Some of our trainings span multiple days or months, and it is sometimes clunky and time-consuming to program them. Review Source PJ Patsy J. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I love the ease and price of the software. Clients love it as well." May 30, 2017 5.0 Reporting, business overview of what's important. We are a small studio so having an easy and reliable scheduling system is a must for our cycling classes. Pros Broad scope of functionality - scheduling, sales reporting. MBO is not just a software system. They are about helping the business with all things related, i.e. marketing, staffing, etc. They are consistently working on the next best enhancements! Cons I wish there was an easier way for family reservations, a one step process to select the family members and schedule them with 1 click. Review Source Response from Mindbody August 3, 2018 Thanks for your review! VR Verified Reviewer Student Higher Education Used the software for: 2+ years ### "Companies I've frequented in the past have used thise software to send appointment reminders" May 28, 2018 5.0 Pros I like that the app sends an alert to my phone the day before an appointment. Without this I have missed lots of appointments. Cons Kind of a drag that you need make an actual account to use the service. You can download the app or use the website, but need an account regardless. Review Source Response from Mindbody August 1, 2018 Thanks for the review! VR Verified Reviewer Manager, Implementation Team Internet Used the software for: 1-2 years ### "I use this app weekly" October 15, 2018 5.0 Pros I am a huge fan of this app. I use it probably 2-3 times a week to book workout classes in Boston. It's interface is very easy to use, the app never goes down and it's real time. Cons The only thing I would change would be around classes that have a waitlist. Right now you have to join the waitlist and then go back to the class to see what number you are on the waitlist. It would be nice to see how many people are on the waitlist before you join. Review Source KR Kelly R. Pilates Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Review for MindBody" August 26, 2019 5.0 Pros I like that it keeps track of all of our clients information, it can integrate with many apps/programs, and you can customize different things such as emails, receipts, etc. Cons Sometimes MindBody acts up and users have issues with scheduling or paying for classes. Sometimes clients are locked out of their accounts for no reason. Review Source KM Kelly M. Project Support Officer Government Administration Used the software for: 1-2 years ### "Easy to Use and Looks great" December 22, 2023 5.0 It's very easy to use and quick. I open the app, my favourites are there straight away so I click on what I want and then get notifications to confirm that the bookings are in. I can also see my previous bookings and other places that are available to book into. Pros I just love how easy it is to use. I use Mindbody twice a week to make gym bookings and it takes me 20 seconds to do. Cons I haven't noticed anything that I don't like about Mindbody. Review Source BK Brianna K. Nutrition Coach, Personal Trainer, Business Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Useful for mid-size to a large fitness studio" November 15, 2022 5.0 I used this software when I worked at a Crossfit gym as well as another functional facility and it was easy signing in clients as they came in for their class. It was fairly easy finding new features, for example one time I had to sell a t-shirt and I wasn't sure where to find that on the platform but it was easy finding my way around it. Overall great experience! Pros Easy to use as someone at the front desk trying to quickly sign in people. User-friendly software. Easy to find your way around different features you might not be familiar with. Cons A bit slow in processing payments. Could use newer interface Review Source JM Jason M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "MINDBODY Elevates Everything" September 20, 2018 5.0 We’re changing lives at my business. MINDBODY is an important part of how I can do this. Pros The people behind it. The dedication to incredible innovation. I met Customer Support staff, they are amazing. Instantly we connected. Now I get to associate beautiful faces and wonderful spirits driving this incredible relationship. Cons Over the years - since 2004 - the under emphasis of MBU. It’s so important to businesses like mine. It can teach you how to make money doing what you love. My studio might not leverage everything, but we need to. Review Source BS Brittany S. Gym Owner/Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Not Recommended for Small Gyms " May 30, 2019 3.0 I wasn’t impressed by their customer service or pricing packages. If I could go back, I’d choose a different gym software. The only reason we have stuck with Mindbody is because it’s too inconvenient for us to change software at this point Pros I love the simplicity of the software. It’s functional and easy to use. Cons They company made big price changes. The cost is a little extreme especially for small gyms like ours. Because of the small town gym, we don’t use all of the features. Overall, I’m not satisfied with their pricing packages Review Source AJ Alicia J. Studio owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Software review " May 3, 2019 5.0 Most of all I like the software. There are just some things that the clients have trouble figuring out on their own which creates more admin work for a studio owner. Pros I like the concept of this software. It’s got most of our needs and is most convenient. Cons There are things about this software that could be improved. For the amount I’m paying every month the app should work all the time. The app logs me out all the time and struggles a lot to keep up. The desktop and the app version need to be combined. There are things on each that should be implemented. For instance workshops do not show up on the app. It only works on the computer. Also, most of our clients are minors. So when parents and minors both want to take classes or makes it very complicated in first setting up their profiles. Most parents do not want to log in and out of the app to get to one profile to the other. Plus minors don’t have emails. And they hate using the desktop version on their phones. So I think the app just needs to be improved. Review Source VR Verified Reviewer Marketing Assistant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Mindbody has helped my businesses grow and thrive!" July 13, 2023 5.0 Pros One of the things I love most about Mindbody App is the coaching feature. I've been able to connect with experienced coaches who have helped me improve my business practices. Cons I wish the reporting features were more user-friendly. The reports can be a bit difficult to understand sometimes Review Source JB Julia B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "We LOVE Mindbody!!!!" February 24, 2017 5.0 All of us on staff marvel at how fantastic Mindbody is. I always tell people it's like a bunch of people who have run yoga studios for years got together and created software that does anything you could possibly want it to do. I can't IMAGINE how expensive it would be to pay someone for what MB in seconds. Everything from customer accounts to sales reports to specific email lists of any segment of your clientele you could want . . . Mindbody is worth every penny. Pros Easy to use Fantastic 24/7 customer service Everything you could ever want in studio software Great additional recommendations Review Source Response from Mindbody August 3, 2018 Thank you for the review, Julia! AC Ali C. Operations & Program Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Still some Developer work to do" August 14, 2019 4.0 Pros Reliable, generally user friendly. Has improved with help bubbles and explanations when you hover. Cons No advanced notice about an upgrade/change and staff gets confused. Several features requested, no clear anser on "Developer's Map". Would like a portal to submit developer requests and some transparency on upcoming planned feature enhancements. Not made great yet for multi department business. Great for a single studio type like Yoga or Pilates. Reason for choosing Mindbody Not sure...corporate decision. Generally happy about it though! Review Source VR Verified Reviewer Site Reliability Architect Biotechnology Used the software for: 2+ years ### "Perfect fit for Yoga studios" April 16, 2019 5.0 Pros Makes it easy to check class schedules, read instructor bios, and plan out a routine. Cons Unable to retrieve previous invoices without an admin manually logging in to retrieve them for me. Review Source LS Leslie S. Quality Used the software for: 2+ years ### "Easy Access" July 26, 2018 5.0 Pros I use this application to sign up for Orange Theory classes, you can schedule classes as well as cancelling before the class has started. You can also view the whole gym schedule, see who will be teaching that class and sign up ahead of time. You are also able to view your personal account information. Cons I would like to see this application open up with the same options as a desktop computer. Sometimes I have to go to a desktop to view specific information in my account for Orange Theory. Review Source Response from Mindbody July 31, 2018 Thank you for the review, Leslie! VR Verified Reviewer Digital Manager Used the software for: 2+ years ### "Great for Clients!" July 26, 2018 5.0 Pros I love using this as a client and wish everyone would! It makes it so much easier to schedule and less confusing communicating. Cons I have no experienced any negatives. You get push notifications. The only thing that could go bad is if the main person doesn't change. Review Source Response from Mindbody July 27, 2018 Thank you for your review! NW Neely W. Studio owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Studio owner review" September 13, 2019 5.0 Pros The customs service that Mindbody offers is exceptional! The MB platform is simple, yet intricate and having the ability to contact their customer service department any day or time is crucial for studio owners. This sets them apart from other companies, by far. Cons It would be more helpful to have in the lower level purchase option the ability to offer discount codes, instead of having to jump up to the next package up at such a higher price for just one additional option Review Source TT Taylor T. Operations Supervisor Used the software for: 1-2 years ### "Not worth it" April 19, 2018 2.0 We've had many issues with MINDBODY that haven't been resolved over the 2 year period we have used them, it doesn't seem like they want to give customers what they want. Pros They are pretty modern design and some of their reports are easy to use, client screen is nice as well Cons Many issues with MINDBODY that haven't been resolved even after we've reported numerous times, such as not tracking unpaid visits, there is no report for this. We have punch card visits but after all visits are used the client is still active, and MINDBODY has not resolved this for us. Among other things, their customer service isn't all that great and the fact that their prices are going up after a system outage is unreasonable.. Review Source DB Debi B. VP Operations Financial Services Used the software for: 2+ years ### "Easy to schedule your workouts and sync with your calendar" February 13, 2023 5.0 Easy to use and schedule! Pros It's so easy to add a class and add it to your calendar! Cons It would be nice to remove a class if you cancel it :) Review Source MM Michele M. owner Health, Wellness and Fitness Used the software for: 2+ years ### "A great help to manage your business from your phone!" September 4, 2018 5.0 This app allows me to be completely mobile which is a huge benefit! I no longer need to travel with my laptop because this app allows me to do most of the daily management through my phone. Thank you! Pros Having client and schedule information easily accessible. The ability to track sales with the push of a button. Being able to cancel a class or rebook a client from the app is valuable and convenient. Cons The only feature I do not use is the payment processing report. I am unclear on how to read that nor do I have a clear understanding of what it is reporting. Review Source VR Verified Reviewer Director of Digital Marketing Hospitality Used the software for: 2+ years ### "Convenient" December 30, 2019 5.0 It allows quick scheduling and organization of classes. Pros This application is so convenient when it comes to scheduling classes across different locations, keeping a variety of classes and staying organized. Cons It's sometimes difficult to search by the specific gym/class you are looking for. The internal search could use some improvement. Review Source DG Diana G. Environmental Health Technician Environmental Services Used the software for: 1-2 years ### "Great product" September 25, 2023 5.0 Mindbody is great app to schedule and manage appointments for services such as fitness classes, spa treatments, and personal training sessions. Pros It's easy to make appointments and found the interface user-friendly. Ease of use and a simple booking process greatly enhanced the overall experience for me, making it convenient to schedule appointments or services. Cons Depending on your specific needs, you may find that Mindbody lacks certain features or integrations that you desire. This could be related to reporting, marketing, or other functions. Review Source HO Heather O. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "From owner " February 8, 2020 4.0 Customer service is great and patient. I would MB to add certain features that we have to manually control. Also, i wish partners with MB would stop calling me all the time Pros It’s easy for my clients to access and integrates well with my websites Cons There are some things i would like to do with connection of services, but we have to manually track certain things Review Source CC Cami C. Teacher Health, Wellness and Fitness Used the software for: 2+ years ### "The standard" July 21, 2022 3.0 Pros I prefer Mindbody as a user on the business side. I think it is the easiest and smoothest to manage a studio or space. Cons It makes no sense on the client or customer side Review Source DC Derek C. Gym Owner Used the software for: 2+ years ### "Increased my fee or adding features I don't use. Horrible company" January 31, 2018 2.0 Pros Integrates with access control and that is it Cons Way too expensive for what you get and not user friendly. High credit card fees. Long hold times for support. Review Source Response from Mindbody February 1, 2018 Hi Derek- A member of our team reached out to you to follow up on your experience. Please let us know if you didn't get that message, or have other questions, by sending us an email at reviews@mindbodyonline.com Similar Products Featured