# Page 8 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2990 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2990) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 8 - Reviews of Mindbody ## Showing most helpful reviews Showing 176-200 of 2990 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Drew M. Physiotherapist Health, Wellness and Fitness Used the software for: 2+ years ### "Definitely recommend. " March 19, 2026 5.0 From day 1 it has been easy to use and provided all the services you expect from an online system. Very user friendly. Pros Straightforward and simple it navigate. Always provide reminders for patients and chart/scheduling is easy. Cons I honestly can't think of any negatives. Of all the EMR platforms I have used Mindbody is up there with the best of them Review Source TK Taylor K. Engineer Hospitality Used the software for: 2+ years ### "Mindbody Application " January 16, 2025 5.0 I have only experienced Mindbody as a user, but am close with clients who use it as well. from a user standpoint is is great. but for clients can sometimes be finicky and is pricy. Pros The simplicity and user friendly app available on phones. Cons Mindbody is quite pricy for clients to have an account with. Review Source SM Stacey M. Senior Program Manager Child Day Care Services Used the software for: 2+ years ### "Easy Booking" May 2, 2025 5.0 Very simply platform. I like the shop/search feature to discover other businesses in my area. Pros It's such an intuitive platform and allows you to easily have accounts with multiple studios without becoming overwhelming. Cons Very small complaint - I often forget which log in information to use, but I've grown more accustomed to it now! Review Source CM Carolyne M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "One of the best but highly priced" September 17, 2024 4.0 was really excited at signing up to Mindbody and used every resource they offered me. After a year it was becoming costly. I could only put my own clients through and a few integrations didn't work. For a high-priced product - and they are the best they would be a good 1 stop shop for many. My own situation, it was too expensive for the features on offer. Pros Mindbody is feature-rich and takes away so many headaches with a booking system, payment system and holding client data. It freed up my time daily. Cons The price. They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a month on the smallest package Review Source RP Rachel P. Physical Therapist, Pilates Instructor, Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "Mindbody - great options in theory, very glitchy in practice " October 28, 2024 3.0 Mindbody was what we used when rolling out an online wellness program during the pandemic - in theory it appeared to have everything we needed, but in practice the system was very slow and led to dissatisfaction with clients in terms of booking, payments, and access to online offerings. Pros Large network of users - had potential to reach new client base Cons Too many glitches in the system - payments, scheduling/signups, and livestreaming all had major issues Review Source HM Heather M. Manager Consumer Services Used the software for: 1-2 years ### "Mindbody Online" October 29, 2024 3.0 I have been using it for 10+ years as an instructor and studio manager. It is quite basic and easy to understand but some things really need improving. Pros It is very handy to be able to use with multiple locations and the interfact is pretty user friendly Cons Lots of bugs and things take a bit to get resolved Review Source CC Chelsea C. Licensed Massage Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "User Friendly" February 26, 2025 5.0 I use it 3x a day at work and find it easy to maneuver. Pros It's pretty user friendly, easy to find what you need and has what I need to stay on top of my clients. Cons I don't really have any cons to speak of Review Source CW Cristina W. owner Medical Practice Used the software for: I used a free trial ### "If you care about your business, stay away from them" November 7, 2024 1.0 If I can give a shit, they deserve tons of the shit! Pros there is nothing worth for anyone to pay for Mindbody. They are big, they dont care about you little money every month. They have the good tech focusing on to make their review looks good but not doing they suppose to do. Cons Their management is very sloppy. techs are spoiled. Nobody care about their business. if you really care about yours, stay away from this damn site Switched from [Boulevard](https://www.capterra.com/p/180087/Boulevard/) they are suck! After they make the sales, all the shit! Review Source EF Evelin F. Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "There are better, cheaper alternatives.. " October 14, 2024 3.0 I have now moved away from using Mindbody as a booking platform - found cheaper, and more user friendly alternatives. Pros Easy scheduling and visibility of class availability for customers, relatively easy use for studio staff. Cons Quite pricey for functionality. Multiple logins required for multiple studios. Frustrating limitations for custom reports. Review Source PL Paulina L. Instructor Sports Used the software for: I used a free trial ### "Fantastic fitness app" March 9, 2025 5.0 Good for gym goers like me and fitness fanatics Pros Great fitness app, for likeminded people. Cons Nothing. All good no glitches. Works well Review Source aT andrea T. owner Professional Training & Coaching Used the software for: 2+ years ### "a taylored body" October 14, 2024 4.0 Pros Alot of options, reports and ways to use the software Cons kept increasing the price every year and no loyalty to long term customers Review Source CS Catheryn S. Self care Health, Wellness and Fitness Used the software for: Less than 6 months ### "Mind and Body, worth the time and effort" January 11, 2026 4.0 Overall super easy to use, convenient and there are always some sort of deal for classes. I love how times and instructors are listed as well. Pros This app allows me to see and schedule any class within my area. It is acessible to easy to use on my phone and laptop. Cons Sometimes the address to the places are not up to date and I have gotten lost on my way to a class and was late. Review Source JA John A. Instructor Sports Used the software for: 6-12 months ### "Great Software for Client Management!" November 11, 2024 5.0 My company switched from Mindbody to another software and I enjoyed using Mindbody much more Pros Schedule reminders would notify me frequently, often when I had completely forgot Cons Client management needed more options for communication Review Source cP carla P. Account executive Retail Used the software for: 6-12 months ### "Good experience, very user friendly " December 6, 2024 5.0 I have used Mindbody many times, I have used it as a consumer looking for classes and studios, and I haven't been using the service as a fitness professional. But as a consumer my experience has been very positive, it has allowed me to know about studios that I wouldn't known other wise. I can schedule and change my class easily Pros It is very easy to schedule and very easy to cancel appointments, I like the idea of different categories of fitness classes and activities that allows you to filter per interest and distance Cons There is nothing I can point out as negative, it is a very easy to use, seld explanatory amnd easy to navegate scheduling tools for fitness, yoga and other related activities Review Source JC Jesse C. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "MindBody review" August 30, 2024 3.0 I like the design features of Mindbody and how clean the interface is. However, it's features are not designed for a solo practice, and more for larger studios with more than just massage going on. Pros I like that I could easily integrate the schedule with my calendar on my iPhone. I also liked the easy of customizing my schedule. Cons The price was too high for a solo practice. Review Source TH Trae H. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Mindbody pros and cons " September 20, 2024 4.0 Mindbody has been a huge part of all gyms I have worked at with many positives but speed of completing tasks is frustrating Pros Flexible client scheduling, calendar, employee management Cons No dark mode, updates break some features, slow ui and updating Review Source EG Edmond G. CEO Market Research Used the software for: 6-12 months ### "great software for planning and managing sports and beauty institutes " October 16, 2024 4.0 my experience with mind boy is wonderful Pros MINDBOY helps us to manage our sports salons by scheduling appointments and guaranteeing transparency in the management of our activities. a booking tool for customers Cons customer service does not respond quickly. the software is a bit slow and bugs Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) just because customer service is slow to respond Review Source JB John B. Manager and trainer Health, Wellness and Fitness Used the software for: 2+ years ### "The standard in fitness scheduling programs" October 2, 2024 5.0 Used it daily for all fitness scheduling and purchases Pros Easily navigatable and easy to make changes Cons No issues at all with MindBody, it was my favorite of the scheduling programs ive used Review Source KW Kathleen W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Stay away from MindBody Online " August 1, 2024 1.0 While the software design is lovely. Everything about the company, getting your own data from the company, how they run, and how they operate are absolutely horrendous and unethical. Pros I appreciate client accounts and organizational setup Cons Their lack of ethics, stealing from their clients by advertising their own products to your client base, the u reliability of the app and scheduler, the unreliability of payment processing, the additional fees from payment processing, the costs, the customer service, gaslighting customers and \[sensitive content hidden\] to avoid taking responsibility for their failures, etc Review Source MB Michelle B. Licensed massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Michelle Bradley " September 30, 2024 1.0 Awful and not fair. Ive spent 135 a month and I'm not using it. I've tried to cancel now they say i have this month and next month because i didn't respond fast enough to a email Pros I asked to cancel several times. Because I was not getting any leads .a very expensive booking system Cons I was on market place and didn't get any new leads . And couldn't cancel I'm still trying to cancel. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Its a expensive software for one person . And i don't get any new leads Review Source SS Sarah S. Events Coordinators Events Services Used the software for: I used a free trial ### "User friendly and easy " November 25, 2024 5.0 I have a positive experience with Mindbody due to user friendliness. Pros I enjoyed mind body as an easy way to keep track of appointments and payment. Cons I do not enjoy that some users don’t like to use the app due to not wanting technology or showing up without using the app. Review Source MM Mel M. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "The Worst Software Service Company!!" August 4, 2024 1.0 I am stunned to see even one positive review of this software and the company. We had the worst possible experience; nothing worked as promised. Customer service was rarely able to fix any of the issues we dealing with. We went from a completely booked schedule prior to MB, to a couple of appointments per day, almost all of which were booked over the phone. We lost thousands of dollars per month because of this software!!!! Our clients were so frustrated and the staff were beside themselves. After 4 months of trying to make this work for us, we finally gave up because NOTHING was fixed. To top it all off, we had to go with another platform and MB will not let us out of our contract even though we had such terrible experience, AND they won't let us drop down to a lower cost package even though we are no longer using them. We are stuck paying almost $1000 per month for their premium package that is not being used. I literally have never experiences such a complete and total disaster. We are now having to pay for two software platforms, MindBody, which is unusable, and then the one that actually works! BEWARE of this company!!!! Pros NOTHING, they are a disaster! Not a single thing worked as promised. We lost thousands of dollars per month!! Cons Customer service is abysmal. It takes 10 phone calls to find the one person who might be able to help, but then the fix doesn't work the next day. Onboarding, our guy missed our first two onboarding calls and then had the nerve to say, well you never took advantage of your onboarding. THIS SOFTWARE DOES NOT WORK as promised. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Looking for more capability, but we went back, as Vagaro works!! Review Source HAF Heather Ann F. CEO Alternative Medicine Used the software for: 1-2 years ### "Effective, easy, and save time with Mindbody!" September 25, 2024 5.0 I found Mindbody to be an effective, easy, and safe time tool for business owners. Pros Many of the businesses I collaborate with use Mindbody. It is easy, effective, and saves business owners time. Cons They keep updating with the times and take in business feedback. Review Source JK Josie K. Admin Health, Wellness and Fitness Used the software for: 6-12 months ### "Mind Body review" September 12, 2024 5.0 I liked the software because it was catered to the feel of the company Pros It was easy to use and had options other than just reservation Cons nothing, I personally loved everything about it . Review Source MS Melissa S. Paralegal Legal Services Used the software for: 1-2 years ### "Mind and Body gets me a space for my yoga mat" September 13, 2024 5.0 Pros Mind and Body is easy to use for scheduling my yoga time. It lets me pay upfront for a class and holds my spot. Cons Nothing. It’s so easy and convenient to use. 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