# Page 90 | Mindbody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 90 - Is Mindbody the right Appointment Scheduling solution for you? Explore 2982 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40229/MINDBODY/reviews --- Mindbody 4 (2982) [View alternatives](https://www.capterra.com/p/40229/MINDBODY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 90 - Reviews of Mindbody ## Showing most helpful reviews Showing 2226-2250 of 2982 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Adrianna C. Student Dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "I do yoga at 5am" January 22, 2021 4.0 I use mind body to schedule various fitness classes. The cool thing is that once you have a mind body account, you can sign in with one user to schedule with any business. Pros I have only used this website through dance, pilates and yoga studios. It is easy to schedule my class on the website and most places require you to schedule in advance. Cons The program is slightly slow and the viewing of classes can be annoying. there isn't a big layout, you have to scroll through the schedule. Review Source KF Kara F. Dance instructor Performing Arts Used the software for: 6-12 months ### "Checking in students is quick" October 28, 2019 5.0 It's streamlined to handle check-in, finances, and scheduling bookings of our studio. Pros The integrated check-in system allows me to charge students as they walk in with whatever format they choose to pay. Cons The cancellation if a student decides to leave is set by the admin to charge them a cancellation fee. I would like to be able to override that option as the instructor in case I need to cancel the class at the last minute. Review Source VR Verified Reviewer Grant Writer Non-Profit Organization Management Used the software for: 1-2 years ### "Scheduling My Hair Cut Just Got Much Easier" May 5, 2019 5.0 Pros I'm able to schedule a hair appointment at my salon with the stylist I prefer and even get a reminder within a day of the appointment. When I call the salon, the receptionist invariably has to check with the stylist to make sure the time will work for him. With Mindbody, it is all electronic and I can schedule the appointment from the app on my phone. Cons I haven't run into any issues other than I scheduled my husband's appointment and there is nowhere to indicate who the appointment is for, but there is a Notes section. So I used that to indicate the appointment was for him instead of for me. Review Source SB Samantha B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "New User" February 7, 2020 5.0 It is a great automated system for managing client bookings and purchases. I also love the reports feature so you can easily see how your business is doing. Pros I like the ease of use and the fantastic customer support and service in making sure that the software is set up perfectly to suit your individual needs. Cons It is a little pricey for someone just starting out with limited cash flow. Reason for choosing Mindbody It was recommended to me by Move Pilates Studio Review Source BD Brianna D. Database Coordinator Education Management Used the software for: 6-12 months ### "MindBody for Scheduling" October 18, 2019 4.0 My company used MindBody to allow people to schedule their own professional development training options, selecting from multiple dates and locations. MindBody has good selection options that worked well. Pros MindBody was easy to set up as an admin. Users had an easy time navigating the site including account creation and generating auto emails. Cons Some limited customizing options and need to have upgraded account for things like the Retention Dashboard. Review Source MJ Melissa J. Regional Director Used the software for: 1-2 years ### "Do your research before using this product" November 14, 2017 4.0 Pros Great costumer service through submission form as well as update blog and other tools for questions along the way. Various tiers that allow you to choose a feature/price level that works for you and your business. Cons Comprehensive software can be quite challenging for some to use and navigate. If this is a software you choose, make sure you get adequate training and have a list of questions ready- some "simple" tasks can take several steps. Review Source Evan L. Senior Growth Marketer Marketing and Advertising Used the software for: Less than 6 months ### "MindBody perfect schedule and booking software for fitness" December 6, 2019 5.0 It's been great! Good user experience and interface and fast quick onboarding without much knowledge needed. Love Mindbody. Pros I really like the ease of use. It picks up your location right away and gives you the gyms closest by allowing you to book and pay via app or at the gym. Cons There have been no cons whatsoever and smooth sailing with booking my Muay Thai training classes through MindBody. Review Source ER Emiliya R. Co-owner Sports Used the software for: Less than 6 months ### "Awesome Software but Exceptional Customer service " September 3, 2019 5.0 Awesome Pros It is exactly what our business needs and the support is incredible. Cons There are some glitches with the business app - sometimes during a sale it shuts itself down and it has assigned a contract to a different member than the one I was selling it to twice - so this were the bugs. Review Source LS Luke S. Used the software for: ### "More Trouble then Help" March 2, 2015 1.0 We all at the studio joke about Mindbody and what a mess it is. If we hadn't already spent so much time on hold fixing things one by one to make them fit our business, we would ditch it. I would recommend people considering MBO see if there are other options first. Even if it is using two or three different programs for different things: booking, retail, bookkeeping. It's tempting that MBO has alot of different facets, but they are not the "industry standard" they make you believe when their sales team call you constantly to switch. The interface is very outdated, and it is not at all intuitive. I wish their prgrammers were as aggressive as their sales team. Review Source Response from Mindbody March 9, 2015 Hi Luke! We appreciate your feedback and are sorry to hear that you are unhappy with your experience with MINDBODY. We've had one of our customer service team members reach out to you and leave a voicemail. Please let us know if you did not receive the voicemail or would like to talk to us about your concerns by email reviews@mindbodyonline.com LF Leigh F. Graphic Designer Graphic Design Used the software for: 2+ years ### "Great for Scheduling" January 8, 2020 4.0 Pros Love seeing available classes and class capacities. Can sign up and reserve via the app. Cons Sometimes it would not update properly. Review Source JG Jennifer G. Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use" May 12, 2022 3.0 Pros Very easy to use from the scheduling perspective Cons Account is required and there's no way to register for an appointment as a guest Review Source CC Chelsea C. Fitness Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "User-Friendly Platform for Booking Health & Wellness" December 1, 2022 5.0 Pros I like that you can search for studios and locations via location. Cons I do not like when studios, vendors, locations choose to opt out of the Mind Body network because then you can't purchase classes through Mind Body and you are forced to purchase memberships through the studio directly, which is not as cost-effective. Review Source JJ JULIUS J. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Time is Money" October 23, 2019 5.0 Experience has been phenomenal! The customer service is great. Always available to answer my questions when I get stuck. Pros everything I need to run my business is in 1 place. Cons The software is expensive and navigating is challenging without tutorials Review Source RJ Roberta J. Owner Used the software for: ### "Delivered what it said it would, support has been consistent" March 29, 2015 4.0 Scheduling software is not rocket science and there are many options if that is all you want/need. I wanted a software package that: 1 - was supported by a team of techs that could understand my needs, interpret them to apply to their software, solve my issues as they occurred, do this all in a timely manner; 2 - offered backroom reporting and analysis to grow my business; 3 - had an online interface that made client interaction easy and effortless On all three counts MindBody has come through with consistent service. The only reason that I am not giving them 5 stars across the board is that there is a certain "corporate" mentality that kicks in when an error has taken place on their side that requires some degree of skill on my part to get a satisfactory answer. They are after all owned by Wells Fargo Bank, a fact that concerned me more than just a little bit when evaluating them. Overall though I feel that they operate with integrity and with an intention of truly helping their customers. Review Source KR Katy R. Product Marketing/Sales Specialist Biotechnology Used the software for: 1-2 years ### "Great Scheduling Tool " April 20, 2017 5.0 I use MindBody to organize and search for yoga, pilates and fitness classes in my area. The program allows me to book classes and pay directly from my phone. I really like the favorites feature as it allows me to quickly access the gyms I frequent and compare their schedules for the week. I find that the program keeps me accountable as once I've booked classes I get frequent reminders prior to their start. Overall the program is sleek, streamline and easy to use. Pros Simple and clean user interface is well organized. Cons N/A Review Source Response from Mindbody August 3, 2018 Thanks for your review! BL Brandi L. Senior Property Claims Rep Insurance Used the software for: 2+ years ### "Great app" April 1, 2023 5.0 Pros Good for schedule appointments enjoy using it for classes and haircuts Cons Wish more places would use it because it is so helpful Review Source AP Ashley P. Used the software for: ### "I do like the program but it doesn't give me the WOW factor yet. " March 3, 2017 2.0 I really do like this as a marketing tool for our spa, but I do sometimes feel it doesn't fill our books as it promises. as it should PLUS i feel some of the reports are not always accurate. It will count a clients as revenue but when I look back to see if the client even opened the email they haven't so I wonder how fredrick can count that as this program was the reason they booked. I feel our open rate isn't very high. We have tried some different discounts and still feel it isn't working. The confirmation for appointment emails get opened the most, and I would like to see more of the boost promotions get open to help fill out books. I am trying to decide if we will continue to use this program. I see it has a lot of potential to help us, but haven't been "wow'd" by it, especially for how expensive it is. It also takes a while before I hear back from customer service when I do have a question and with my busy schedule I'd like to be able to get an answer in more of a timely manner. Review Source CM Chance M. Recycler Building Materials Used the software for: I used a free trial ### "Mindbody review " September 7, 2022 4.0 Pros Easy to use anyone can use this software I would recommend Cons The software is all good but it could use some fixing up Review Source VR Verified Reviewer Production Management Associate Performing Arts Used the software for: 6-12 months ### "Mindbody is a class lover's dream" May 23, 2018 5.0 Pros Mindbody works with gym goers both frequent and infrequent to ease scheduling and make the worry of having to interact with shiny gym people a thing of the past. Schedule and pay for class online - go enjoy the class in person. Cons Occasionally, it will have bugs and be non-functioning, but in my experience all of these have only been for less than a day. Review Source YM Yolanda M. legal outreach coordinator Education Management Used the software for: 2+ years ### "Great program to use for small to mid size yoga studio " November 20, 2017 5.0 Pros Easy to make adjustments, like if someone cancels. Also easy to make updates to the schedule and track payments and memberships. Cons I really think that Mind Body is a great program. The only con would be that it is difficult sometimes to have the site embedded into the studio's own website. to keep everything central. Review Source VR Verified Reviewer Advisor, Compensation and Benefits Hospital & Health Care Used the software for: Less than 6 months ### "Such a great product and so easy for keeping me organized!" July 24, 2018 5.0 Convenient, fast, easy to use and stores all your appointments in one place AND exports to your calendar. Amazing! Pros I really like that booking appointments on the MindBody app is so easy. Being able to search for a certain service, date, time and service provider is amazingly easy. It's also nice being able to export any appointments into your calendar. Cons My only challenge with this software is that I am unable to cancel appointments. I have to call my service provider to do so. Not sure if this is standard across the app, in general, or if this is specific to my service provider only. But being able to book appointments and also cancel or reschedule them, all within the app, would be most convenient. Review Source Response from Mindbody August 1, 2018 Thank you for your review! ME Morgan E. Director of Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Good for one studio businesses." June 16, 2016 3.0 Pros MBO does a good job at storing client data and many people already use the MBO app. The app does not work for us, because we have our own, but if you are trying to build a client base it would be a good too. Cons It is not set up to work well with studios that have multiple locations and the reporting is not accurate. Review Source VR Verified Reviewer Palliative Care Physician Hospital & Health Care Used the software for: Less than 6 months ### "Great healthcare management software" May 10, 2018 5.0 Pros All in on type platform, they help you with training and 1:1 set up. Offers a great way to get in front of new customers and people looking for your services. It allows you to book classes and buy training and memberships too. Cons The interface is a little outdated and needs to be revamped. It needs to keep on changing and upgrading to stay competitive. Review Source cB clare B. Exercise physiologist Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use" September 28, 2020 4.0 Overall positive as a user. Pros Easy to use. Simple to look at as well. Cons I wish I didn't have to have multiple log ins for each gym. Review Source CL Christine L. communications specialist Non-Profit Organization Management Used the software for: 2+ years ### "Mindbody" July 7, 2022 5.0 Pros Mindbody makes it so easy to schedule appointments and sessions! I like being able to view my full calendar. Cons Annoying for users that you need to make a separate account for each organization that does scheduling through Mindbody, there should just be one login for the user Review Source Similar Products Featured