# Survey Galaxy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Survey Galaxy the right Survey solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/40329/Survey-Galaxy/reviews --- Survey Galaxy 4 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Survey Galaxy Ease of use 4.1 Customer Service 4.4 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use João V. IT Analyst Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great for creating quick and complex surveys." October 24, 2021 5.0 In Survey Galaxy everything is very easy. Surveys can be created easily and quickly by anyone. Templates help with this procedure and make us more efficient to create quick satisfaction surveys for customers to respond and give their honest feedback. They can even create incentives for them. Pros Surveys can be created in Survey Galaxy easily, unlike some competitors. The template options are amazing and when creating helps in productivity and creation time. I really like the graphical interface of the software. These surveys help to gather valuable information from our users about our offered products. Cons Survey Galaxy could improve the tech support relationship to answer questions. Technically I have nothing negative to say. Review Source MS Mohammed S. Field Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Very minimal, but extremely competent survey deployment" June 15, 2021 4.0 In terms of capacity and efficiency of building and deploying online surveys, it's in my top 3. What gives it the biggest boost is how well its data or survey reporting tools work. It has been great. Pros What I like most about Survey Galaxy is that it's survey reporting features are extremely advanced. Even for free subscription holders. I am able to export data into multiple formats and destination software directly, without having to go through the hassle of type conversions. I also like that I am able to email responses directly to other team members. That way I can efficiently manage access to the actual work products without sharing my access credentials. Cons I dislike not being able to share designed templates with other accounts without upgrading to the enterprise subscription. Having spent quite some time perfecting a survey design, the team decided it was to be our default set up but then I couldn't share it with any of the other project teams' account. So I ended up having to redesign from scratch within all of those other accounts. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Survey Galaxy I felt like trying my hands on software I had never used prior. And it has been a nice experience. Review Source Juan G. Sales Manager Retail Used the software for: I used a free trial ### "You need to take the next step." June 26, 2021 3.0 I never had any issues creating a survey. In general, it has everything you need. Pros It is easy to use and can be customized in many ways, the demo option is very good, so you can know if it is according to your requirements. You can also edit inside the surveys. Cons The first impression is not very good, because the site does not look very professional. It should be redesigned to make it look more attractive and user friendly. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Galaxy have more options for my requirements. Review Source Carlos S. RPA Developer Chemicals Used the software for: 1-2 years ### "Survey Galaxy is efficient for collecting data with surveys." January 11, 2022 5.0 Collecting information through research helps me improve the software's source code. Survey Galaxy has been in use for 1 year and has made it essential in business and time saving to collect customer feedback. The support is good and I recommend it. Pros The software is perfect for creating forms and surveys and sending users to seek information gathering and feedback on a certain topic. I use it a lot to create satisfaction surveys about the tests performed by users of the developed software. The software has some templates that are attractive and efficient to help in the development of research. Cons I've had some problems with the software crashing. With some updates it reduced the problem. Review Source LT Lisa T. HR Director Retail Used the software for: 1-2 years ### "Galaxy " February 28, 2019 5.0 Pros It always works and I get updates on a regular basis. Cons At this time I have not had any bad experience with this software Review Source MF Mary F. RN Hospital & Health Care Used the software for: 6-12 months ### "Top of the line samsung galaxy 8" January 8, 2019 5.0 Pros I like samsung galaxy better than any phone I ever owned because this phone is very fast, friendly and has lot of cool features. Especially dual camera takes the best pictures and top quality videos. Cons Least I like on this phone is bixby talk. I hope they improve bixby. Review Source LF Lindsey F. General Contractor Construction Used the software for: 6-12 months ### "How I feel about Samsung Galaxy " August 31, 2018 4.0 Pros Honestly, im not sure yet of what I like about this software. Cons The storage capacity and the fact photos take up way too much space Review Source MS Michael S. freelance/artist Arts and Crafts Used the software for: Less than 6 months ### "No access" August 13, 2018 1.0 Pros Nothing I can find to give a positive review. Cons Cannot sign up, had some pop-up issues, and it freezes half the times. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.