# SurveyConnect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SurveyConnect Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more.

Source: https://www.capterra.com/p/40395/ActiveView-360

---

# 

 SurveyConnect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SurveyConnect

## What is SurveyConnect?

SurveyConnect is the leading platform for conducting 360-degree assessments online. It enables multiple people to evaluate a person, team, or project. By using SurveyConnect, you'll streamline the administration process, encourage engagement and retention, and generate clear, actionable insights based on feedback. - Organizations benefit from reliable and accurate feedback, simplified assessment processes, and meaningful results to drive improvement. - Teams appreciate the confidentiality that encourages candid feedback, customization that enhances relevance, and a culture of openness and continuous improvement. - Individual leaders receive balanced input from peers, subordinates, and supervisors, helping them identify strengths and areas for development. This empowers personal and professional growth. Explore the full potential of SurveyConnect with our online demo and quick-quote form!

## What is SurveyConnect used for?

[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Flat Rate, One Time

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SurveyConnect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.timeforge.com&name=SurveyConnect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SurveyConnect

4.8 (9)

VS.

[4.8 (1,607)](https://www.capterra.com/p/167338/Bonusly/reviews/)

Starting Price

$500

Flat Rate, One Time

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (9)

Ease Of Use

4.8 (1,607)

Value For Money

4.6 (7)

Value For Money

4.7 (1,002)

Customer Service

4.9 (9)

Customer Service

4.7 (988)

## SurveyConnect alternatives

Highest Rated

[4.9 (75)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (160)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (117)](https://www.capterra.com/p/131885/Spidergap/reviews/)

Starting price

$1099.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (143)](https://www.capterra.com/p/234380/Teamflect/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/40395/ActiveView-360/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Questions

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Surveys & Feedback

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Anonymous Feedback

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Performance Review Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Progress Tracking

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Reporting/Analytics

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

SurveyConnect 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Compare key metrics for the business against prominent players in the industry

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Establish measurable goals and objectives and track their progress over a specific period of time

Document completed by employee to assist with career and personal development to reach short term and long term goals

Organize and manage the accomplishments and development of employees or performance of applications or systems

Create, fill out, and send performance reviews to individual employees

Reporting on how each user, task or process has advanced since its initiation

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Ratings/Reviews

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (9)

4.3

Based on 9 reviews

## Pricing

Value for money

4.6 (7)

New Project Configuration

$500.00

Flat Rate,One Time

360 Survey

$90.00

Per User,One Time

Value for money

4.6 (7)

4.6

Based on 7 reviews

## Integrations

[

TimeForge](https://www.capterra.com/p/73413/TimeForge-Scheduling/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.8

Based on 9 reviews

Filter by rating

5(7)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LG

Liz G.

Human Resources Consultant

Human Resources

### "SurveyConnect feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 15, 2024

Pros

I appreciate the customer support, the flexibility to customize the form and the turnaround time.

Cons

The graphs are not intuitive to me. There are too many choices and wish that there is a way to streamline the questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2024

Thanks so much for leaving us a review, Liz! We appreciate your feedback and will be looking at ways to make the graphs and questions even better.

AU

Anonymous User

National Director of Learning and Development

Accounting

### "SurveyConnect 360 Feedback Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2024

Pros

The customer service team is very responsive, thorough and helpful.

Cons

Nothing. For what we use them for, they meet all of our needs at the moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2024

Thank you so much for leaving a review! If there are other types of surveys we can help you with (onboarding, exit interview, pulse, employee satisfaction, etc.), please don't hesitate to let us know.

MC

Maddie C.

HR Consultant

Human Resources

### "Great option for our client needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 4, 2024

I always get great customer support and they are always quick to turnaround needs on tight timelines.

Pros

\- customizable questions - customer service - easy to use platform and accessibility for raters

Cons

\- reports aren't always reader friendly and can't customize beyond what options are there

Reasons for choosing SurveyConnect

This was already a service we were using when I came on board. The only reason we would consider changing would be price and customizable report functions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Thank you so much for your honest feedback, Maddie -- we really appreciate it. We do have customization options for our reports, as well as other features and functionality available, and we're currently working on making sure existing users know about them. We'd love to walk you through these options and to learn more about what tools you need to make your job easier. As a surveys and assessments company, we value feedback and are always striving for improvement. Please don't hesitate to reach out if you don't hear from us first. We're here to help!

SG

Steve G.

Senior Consulting

Professional Training & Coaching

### "Administering a 360 assessment tool we developed "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

quite good. responsive and easy to use.

Pros

Ease of use and great support staff. respond quickly and help us collect the data. quick to respond when we have questions or need adjustments or follow up reminders.

Cons

nothing really - we have had good luck with them and they are very responsive. we developed an instrument and they administer it through the platform. do a nice job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Thank you so much for leaving us a review, Steve -- the team is thrilled to hear that we've been meeting or exceeding your expectations. It's our pleasure to serve you!

TD

Tim D.

Consultant

Management Consulting

### "SuveryConnect is Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 27, 2024

So much is good. The web interface is great. The product is flexible. The people are responsive and kind.

Pros

It is easy to add indexes or other reporting features, which makes it easier to customize our 360 for clients.

Cons

Would like more ability to extend surveys or send notifications myself without having to email someone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Thank you so much for your kind words, Tim! Extending our notification functionality is definitely on the roadmap, so please keep an eye out for a future feature update on that. In the meantime, if you can think of any other features or functionality you'd like to see in the app, please don't hesitate to let us know. We value your feedback!

KW

kevin w.

Founder and Leader

Human Resources

### "Quality, Reliability and Responsive!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2024

Using Time Forge/SurveyConnect for my coachability leadership assessment has been an outstanding experience. The quality and reliability of the services are exceptional, ensuring that our assessments run smoothly and without issues. The platform is robust, providing consistent performance, which is critical for our needs. Furthermore, the staff's creativity and responsiveness are commendable. Whenever I proposed a new feature, they promptly engaged with my suggestions, demonstrating a strong customer-first mindset. Their dedication to enhancing the platform based on user feedback has significantly contributed to our satisfaction.

Pros

Top-notch quality, reliability, and responsiveness ... an ideal partner.

Cons

none to speak of. Consistently high quality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Wow! We're humbled to receive such wonderful praise, Kevin -- thank you! It's our genuine pleasure to assist you with your leadership assessment needs.

JS

Judith S.

Partner and Senior Consultant

Management Consulting

### "Small user experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 27, 2024

Generally I find SurveyConnect to be user-friendly for our purposes.

Pros

Responsively and support are real positives. Our clients often need extra hand-holding.

Cons

The transition of key people we were dealing with to the new team was unclear and a bit awkward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Thank you for your feedback, Judith, and for your patience and understanding during the transition. If there are any features you'd like to see or improvements in the software that would make your work easier, please don't hesitate to let us know. We're here to help!

KM

Kevin M.

President

Management Consulting

### "Outstanding company with superlative service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2024

It has been nothing short of perfect in every way these many years and I am a published author on customer service. They have transcended satisfaction and moved to winning my complete loyalty. They helped me design and administer my customized Strength-based Leader 360 Profile and I use it in my coaching. It has helped many leaders develop personal growth plans. I always appreciate how easy it is to contact them and how quickly they respond. Though I have never personally met \[sensitive content hidden\] I feel they are my caring friends and supporters. I do hope to meet them someday!

Pros

Excellent product with superb customer service! I have used them to set up and administer hundreds of customized surveys over the past many years. They have never once let me down! Their team is invariably friendly and instantly responsive. My sincerest accolades to \[sensitive content hidden\] and the rest of the fine team. I cannot more positively recommend them.

Cons

I genuinely cannot think of a single thing I like least! In all my professional years I have not been able to say that about any company!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Wow! Such a glowing review and high praise! Thank you so, so much, Kevin. Your words mean a lot to the team. If you're willing, we'd love to turn this into a testimonial with your full name and title, company, and a link to your website or LinkedIn profile attached. Just shoot us an email, and we'll make it happen. :)

ML

Max L.

Training Operations Specialist

Human Resources

### "Nice data collecting tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2024

Pros

The "set it and forget it" aspect. I can begin a survey, then be totally hands off until it is time to compile the data into a report. This is done simply with the click of a button and a comprehensive copy of the report is generated.

Cons

I cannot think of any cons I have in the capacity that we use the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Thank you so much for leaving us a review and for highlighting the ease of reporting, Max -- it's our pleasure to serve you!

[View all Reviews](https://www.capterra.com/p/40395/ActiveView-360/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)