# Softworks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Softworks Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/40651/Time-and-Attendance

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# 

 Softworks Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Softworks

## What is Softworks?

Softworks HR Management Solutions help companies streamline processes and reduce costs through improved management, scheduling and utilization of labor resources. Softworks offers reliable, easy to use solutions for HR allowing organizations across all industries drive efficiencies, ensure compliance, reduce errors and improve reporting while promoting a positive environment for employees.

## What is Softworks used for?

[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Softworks

4.3 (19)

VS.

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (19)

Ease Of Use

4.3 (1,819)

Value For Money

4.0 (15)

Value For Money

4.2 (1,484)

Customer Service

4.2 (17)

Customer Service

4.1 (1,554)

## Softworks alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/40651/Time-and-Attendance/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Approval Process Control

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Employee Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Learning & Development

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Facilitate training materials that help employees grow and progress in their positions

Sick Leave Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage sick leave time

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Softworks 33 features

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Facial or other physical recognition to confirm identity

Track and manage adherence to policies for any service, product, process, or supplier

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Automates core HR functions such as talent management, employee evaluation and learning management

Facilitate training materials that help employees grow and progress in their positions

Manage and track employee attendance

Access software remotely via mobile devices

Access the system via a mobile application

Track/log the amount of time employees worked per job using a timer

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

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Features

3.9 (19)

3.9

Based on 19 reviews

## Pricing

Value for money

4.0 (15)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (15)

4.0

Based on 15 reviews

## Integrations

[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (17)

4.2

Based on 17 reviews

## User reviews

Overall rating

4.3

Based on 19 reviews

Filter by rating

5(9)

4(7)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SR

Sarah R.

Accounts assistant

Real Estate

### "Clocking good"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 11, 2025

I have a good experience with softworks, this is the first digital clocking system I have used and works well.

Pros

It is fairly user friendly on the app and is easy to book leave and see the balance you have.

Cons

sometime you are unable to log in and states the user is invalid. (mainly on Web browser)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Continuous Improvement Specialist

Information Technology and Services

### "Great WFM Product!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 5, 2020

It made life easier to schedule, manage, record, and report the people management.

Pros

\- Attendance Interface - Holidays and vacations management - Administrator module - Easy to share - Works in collaborative pattern - Customizable based on scope and profile of the organization

Cons

\- Cost - Limited usage of color and customized options - Takes time to load with a large amount of data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kamalpreet Singh S.

IT Business Analyst

Machinery

### "Amending defined Picklists"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2019

Reliable system.

Pros

Easily configurable. Easy to perform mass updates.

Cons

Change request for simple changes to reports take on average 8 weeks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kevin C.

HR Director

Retail

### "Upgrade to 9.1"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 19, 2019

I recognise Softworks is an off the shelf product and is not designed to meet all our needs, but I have a team of managers that expect perfection, and it is challenging to maintain the product as a positive tool in support of staff management. I am concerned when we change computers that has the system set up, there is an extortionate cost to reboot the software onto a new computer. On the whole Softworks is much better than how we use to work, in support of clocking, payroll, shift planning, holidays, and reports. Also great to centralise all our p/documents, allowing our HR department not to hold hard copy p/files.

Pros

The upgrade is visually much better, still early days and we are learning all the tools it offers. The Rep was very good at supporting the problems we had at the initial phase of upgrade, she was efficient and reacted to all the issues immediately. Please pass my sincere thanks...

Cons

We have had many issues regarding the holiday, staff are unable to request a holiday unless we place a shift on the system. Early stages of the upgrade the configuration did not work; The Employee Handbook is not on the App, as when I first discussed this I was informed it would be part of the App. The managers are unable to access as a manager on the App The daily hours are not totalled on the Employee Scheduler

Reasons for choosing Softworks

My initial conversation with the Head of Softworks, Andrew Ferguson, gave me confidence in the product and the support ongoing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Penny M.

Staff Midwife

Hospital & Health Care

### "Easy, Accurate and Reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2019

Pros

This software is easy to use and reliable in order to record clocking in and hours etc as an employee.

Cons

No issues or concerns at the moment with this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jason C.

Payroll Manager

Sports

### "Time and Attendance User"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 3, 2019

Easy to train people and makes life very easy with the use of timeclocks for payroll managers with a large hourly population.

Pros

\*Ease of use with timeclocks \*The dynamic options in regards to reports \*Versatility of adding multiple approvers \*Ability to track and the use of time off accruals \*The timecard exception reports \*Ability to have multiple pay classes for a diverse workforce population

Cons

Not much about this software that I dislike. Maybe better options when punches are missed, so they timecards are easier to fix.

Switched from

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Lack of customer support

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reasons for choosing Softworks

The ability of ADP to support our business needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Ministry Director

Non-Profit Organization Management

### "Easy Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 5, 2018

There is no problems with the business using the software. I feel like everyone in the office benefits well from the software, because they do not have trouble with time going missing and it stays accurate.

Pros

I love the fact that I am able to log into my time website without any trouble and be on time to work. I do not have to worry about any lagging while on the Time and Attendance site.

Cons

There is nothing that I least like about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Samantha A.

Animal Handler

Consumer Services

### "Best real time tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 6, 2018

Pros

Most up to date tracker I have ever used

Cons

Sometimes the transferring of data takes time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sandra S.

HR Generalist

Retail

### "Useage of softworks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 23, 2018

System is fast, easy to use. The support that softworks offer is fantastic, they are quick to resolve your query with follow up contact

Pros

Easy and quick to use. loads of information stored on system. Good access to reports and they are easy to generate and read

Cons

none at the moment that I can think of. If there are issues, all you have to do is raise a ticket and they will be dealt with a.s.a.p.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Priscilla B.

Member Services Agent at Hollyburn Country Club

Electrical/Electronic Manufacturing

### "So far so Good!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 4, 2018

I get to share my experience with others to help them in making a decision.

Pros

I was previously using manual time sheets and sometimes as an employee, I get carried away and forget to record my time. With this app, I am able to get reminders once i get on site to work. Even when I forget to clockwork in and out, I am able to email my supervisor about the situation so she rectifies it on her end instantly. With the manual time entry, she may note it but forgets at the end of the pay period to rectify it. The interface for employee time tracking is user friendly.

Cons

So far I have not found anything I dislike about this software. Just that during the trial phase, Clocking in and out would freeze anytime I try to but it does not do that anymore.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/40651/Time-and-Attendance/reviews/)

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