--- title: "Exym Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Exym Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/41014/Activity-Tracking-System/" page_type: "product" language: "en" --- # Exym Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Exym ## What is Exym? Exym is a trusted EHR software solution for behavioral health agencies, with years of experience. It offers an intuitive, customizable platform to enhance client outcomes, manage revenue cycles, and boost agency efficiency. The software streamlines workflows, integrates with Medi-Cal and other payers for faster reimbursements, and improves claims acceptance rates. Clinicians can manage patient data, progress notes, and billing through a user-friendly interface. Exym includes a library of outcome measures to track client progress and excels in mental health case management and social services. It offers specialized features for foster care, residential, and substance use programs at no extra cost. ## What is Exym used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $1500 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exym?[Manage this product listing](https://www.g2.com/products/exym-ehr/claim_requests/new?auto=true) Rating Breakdown 4.5 +− Features4.4 Value for Money4.6 Ease of Use4.4 Customer Service4.3 Rating Breakdown 4.5 Features4.4 Value for Money4.6 Ease of Use4.4 Customer Service4.3 ## Exym Reviewers Verdict Updated September 2026 AI summary - Exym is a solid fit for behavioral health organizations seeking efficient client management and documentation tools. - Its main advantage is ease of use, with reviewers highlighting straightforward navigation and accessible client records. - Teams benefit from quicker access to client information and simpler daily documentation tasks. - Buyers report negative points such as slow system updates, occasional freezing, billing inefficiencies, and some navigation challenges. - It works best for organizations prioritizing easy client tracking over advanced billing or highly customizable workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exym 4.5 (54) VS. [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $1500 Flat Rate, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (54) Ease Of Use 4.3 (859) Value For Money 4.6 (40) Value For Money 4.2 (786) Customer Service 4.3 (50) Customer Service 4.4 (763) ## Exym alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/41014/Activity-Tracking-System/alternatives/) ## FAQs about Exym Overview ### Which roles and teams benefit most from Exym? Exym is most used by mental health therapists, counselors, and clinical coordinators who need streamlined documentation, scheduling, and client record management. Billing teams and administrative staff rely on it for claims, payments, and reporting, while directors and operations leaders use it to oversee clinical workflows, staff productivity, and program performance. Answer based on 53 reviews Overview ### What company size and industries is Exym built for? Exym serves small behavioral health organizations, with 77% of reviewers from small businesses and 64% from mental health care. It is built for behavioral health agencies, schools, foster care, residential, and substance use providers, and also appears with midsize organizations at 21%, plus nonprofit management at 11% and individual and family services at 9%. Answer based on 53 reviews Features and Usability ### What are the key features of Exym? Exym includes core behavioral health EHR features like client management, notes management, charting, and treatment planning, plus integrated billing and claims support. Differentiating capabilities include customizable forms and templates, client portal access, electronic signatures, telehealth with video conferencing, and real-time reporting for clinical and administrative workflows. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Exym integrate with? Exym integrates with RXNT and PeriscopeIQ. RXNT supports electronic prescribing and links medication records to client and patient files, while PeriscopeIQ is used for regular data reporting. The catalog also lists RXNT as a native integration, confirming it as a core connected platform. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Exym offer? Exym provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Exym offer? Exym offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as helpful, reliable, and knowledgeable, with an accessible admin team that has stayed responsive through multiple product changes over time. Answer based on 4 reviews Features and Usability ### Is Exym easy to navigate and use every day? Exym offers a generally usable interface for behavioral health workflows, but navigation feels mixed depending on the task. Many clinicians and admin staff find charts, tabs, and billing tools easy to learn after setup, while others describe dashboards, note entry, filtering, and page switching as clunky or less intuitive. Answer based on 14 reviews Features and Usability ### How good is Exym for client management? Exym supports client management well by keeping charts, services, diagnoses, forms, and signatures in one accessible place. Clinicians, supervisors, and admin teams find it easier to create records, track progress, upload documents, and work remotely, though some would still like more personalization in how screens and workflows are arranged. Answer based on 12 reviews Updates and upgrades ### How well does Exym handle updates and system changes? Exym handles updates with a mix of steady improvement and occasional friction for daily users. Many behavioral health teams value ongoing upgrades, bug fixes, and template changes, plus the option to switch interfaces, though some mention last-minute communication, slow processing, freezing, save issues, and manual edits. Answer based on 17 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Exym supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help businesses protect sensitive health information, maintain accurate patient documentation, and record clinical details efficiently, allowing teams to deliver compliant and well-organized care. HIPAA Compliant 4.9 (37) 81.08% of 37 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.4 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 4.5 (13) 107.69% of 13 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider EMR/EHR 4.4 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Create and securely store digital patient records For Mental/Behavioral Health 4.5 (24) 79.17% of 24 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Exym 91 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Notes Management: Allow users to create, edit, and sort multiple notes - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Softphone: Use your computer as a phone device to make calls over the internet - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.6 (40) [View pricing plan details](https://www.capterra.com/p/41014/Activity-Tracking-System/pricing/) Basic $1,500 Flat Rate,Per Month Exym Core EHR Custom Quote Available It includes: - Hosted on Exym servers - Comprehensive billing - Industry-leading EDI - Data backup - Document Storage - Application Hosting - Security Upgrades - Integration with ePrescribing and electronic claims Custom Set-Up Custom Quote Available It includes: - Configuration of your system and users - Import of your existing data - Customization of progress notes - Custom set-up of programs - Full user training Value for money 4.6 (40) 4.6 Based on 40 reviews ## Integrations [ RXNT](https://www.capterra.com/p/110018/rxnt/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (50) 4.3 Based on 50 reviews ## User reviews Overall rating 4.5 Based on 54 reviews Filter by rating 5(33) 4(18) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent MR Mohammed R. Technical engineer Computer & Network Security ### "Easy Patient Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 23, 2026 Pros What I liked most is how easy it is to manage patient information and access important details in one place. The patient management and billing features help keep daily tasks organized, and the overall interface is fairly easy to navigate. Cons The main area I feel could be improved is the customer support, as responses can sometimes take longer than expected Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User head of procurement Accounting ### "brilliant system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 5, 2026 overall this is a great system, its great value for money and the support team really do answer all your questions promtply. Pros exym is very easy to use and has some of the best customer support that i have worked with to date. the support team are very knowledgeable which is always very helpful. Cons the system can be tricky to navigate and a little slow at times, although this does not disrupt you in any way Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brendan G. Administrator Health, Wellness and Fitness ### "Wonderful product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 21, 2025 I find Exym to be a solid, behavioral-health-focused EHR with good usability, reliable cloud access, and helpful billing/clinical tools Pros I like using Exym for its intuitive interface, behavioral-health-focused workflows, integrated billing, reliable cloud access, and responsive customer support. Cons Limited customization, clunky or hard navigation, inefficient/lengthy data entry, manual date edits, and some slow or unintuitive design elements Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Artisha W. Representative Mental Health Care ### "EXYM Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 Streamlines note management, patient scheduling, and activity tracking with customizable forms and templates. Pros The software solution for mental health providers who needed to simplify their billing, documenting, and case management needs and house all of their data in a secure place that could be accessed from any location. Cons I really don’t have any complaints. I’m able to access the software with ease and input my documents with no issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User PMHNP Mental Health Care ### "Clunky and difficult" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 November 19, 2025 Pros It was simple and allowed me to prepare notes for the patient's next appointment whenever I was ready, even if it was a month before. Cons It's clunky and difficult to navigate. The layout and design was bland. It was difficult to make personalizations or changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jennifer L. Administrative Support Staff Mental Health Care ### "Friendly use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 28, 2025 The navigation to add a client is super easy. When i need to look up specific information very accessible Pros Easy to navigate. Uploading documents to show up and be able to easily access for billing purposes. And still be able to update or delete Cons I would have to say the dashboard. Not easy to navigate. The dates to search is very complicated. Not easy to print information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Office Manager Mental Health Care ### "Exym Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 27, 2025 Overall I think it is a good website for client management. For the most part, it is user friendly just wish there was a way for users to be able to customize it to their needs a little more Pros I like that its very easy to get to and to navigate. I like the sections you can include for patient management. Cons I wish there was a way to customize your own profile with only the things that you need. The dashboards were a bit hard to navigate and you have to really know how to filter things out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alexandra C. Mental Health Therapist Mental Health Care ### "Exym review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2025 I found it works well and gets the job done. Pros Exym has all the necessary areas for documenting and mental health work. Cons For specific situations it can be a bit unfriendly until you get used to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TT Tawanna T. Chemical Dependency Counselor Individual & Family Services ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2024 Overall experience is FANTASTIC!!! Program is pheromonal. Pros EXYM is a use friendly system that allows for case notes, reminders, internal communication, patient information access, attendance, test results...you name it!!! It's THERE!!!! Right at your fingertips with ease and proficiency-- Cons Need more options for patient criteria to auto populate. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Ayoola O. Intern Mental Health Care ### "Navigation With Ease." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 10, 2024 My overall experience with Exym has been nothing short of satisfactory. Pros Easy to navigate. Exym also automatically corrects your spelling or draw your attention to spelling errors. Questions are set up in a way in which they are clearly understandable. Cons Having to edit and update dates manually. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/41014/Activity-Tracking-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs Exym](https://www.capterra.com/compare/41014-195467/Activity-Tracking-System-vs-Care-Patron)