# Exym Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Exym Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/41014/Activity-Tracking-System

---

# 

 Exym Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Exym

## What is Exym?

Exym is a trusted EHR software solution for behavioral health agencies, with years of experience. It offers an intuitive, customizable platform to enhance client outcomes, manage revenue cycles, and boost agency efficiency. The software streamlines workflows, integrates with Medi-Cal and other payers for faster reimbursements, and improves claims acceptance rates. Clinicians can manage patient data, progress notes, and billing through a user-friendly interface. Exym includes a library of outcome measures to track client progress and excels in mental health case management and social services. It offers specialized features for foster care, residential, and substance use programs at no extra cost.

## What is Exym used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)

Top alternative

Featured

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Starting price

$1500

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Exym?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://radicle-health.com/&name=Exym)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Exym

4.5 (53)

VS.

[4.8 (503)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$1500

Flat Rate, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (53)

Ease Of Use

4.6 (503)

Value For Money

4.6 (39)

Value For Money

4.7 (444)

Customer Service

4.3 (49)

Customer Service

4.8 (478)

## Exym alternatives

[4.1 (335)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.7 (84)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (960)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (1,032)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/41014/Activity-Tracking-System/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.9 (37)

81.08% of 37 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.4 (29)

62.07% of 29 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

EMR/EHR

4.4 (24)

75.00% of 24 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

For Mental/Behavioral Health

4.5 (24)

79.17% of 24 reviewers that rated this feature as important or highly important

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Document Management

4.4 (20)

75.00% of 20 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Medical Billing

4.6 (12)

108.33% of 12 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Exym 90 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

For practices with multiple providers

Allow users to create, edit, and sort multiple notes

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Use your computer as a phone device to make calls over the internet

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (53)

4.4

Based on 53 reviews

## Pricing

Value for money

4.6 (39)

[View pricing plan details](https://www.capterra.com/p/41014/Activity-Tracking-System/pricing/)

Basic

$1,500

Flat Rate,Per Month

Value for money

4.6 (39)

4.6

Based on 39 reviews

## Integrations

[

RXNT](https://www.capterra.com/p/110018/rxnt/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (49)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (49)

4.3

Based on 49 reviews

## User reviews

Overall rating

4.5

Based on 53 reviews

Filter by rating

5(33)

4(17)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

head of procurement

Accounting

### "brilliant system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 5, 2026

overall this is a great system, its great value for money and the support team really do answer all your questions promtply.

Pros

exym is very easy to use and has some of the best customer support that i have worked with to date. the support team are very knowledgeable which is always very helpful.

Cons

the system can be tricky to navigate and a little slow at times, although this does not disrupt you in any way

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brendan G.

Administrator

Health, Wellness and Fitness

### "Wonderful product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 21, 2025

I find Exym to be a solid, behavioral-health-focused EHR with good usability, reliable cloud access, and helpful billing/clinical tools

Pros

I like using Exym for its intuitive interface, behavioral-health-focused workflows, integrated billing, reliable cloud access, and responsive customer support.

Cons

Limited customization, clunky or hard navigation, inefficient/lengthy data entry, manual date edits, and some slow or unintuitive design elements

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Artisha W.

Representative

Mental Health Care

### "EXYM Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

Streamlines note management, patient scheduling, and activity tracking with customizable forms and templates.

Pros

The software solution for mental health providers who needed to simplify their billing, documenting, and case management needs and house all of their data in a secure place that could be accessed from any location.

Cons

I really don’t have any complaints. I’m able to access the software with ease and input my documents with no issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

PMHNP

Mental Health Care

### "Clunky and difficult"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

November 19, 2025

Pros

It was simple and allowed me to prepare notes for the patient's next appointment whenever I was ready, even if it was a month before.

Cons

It's clunky and difficult to navigate. The layout and design was bland. It was difficult to make personalizations or changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jennifer L.

Administrative Support Staff

Mental Health Care

### "Friendly use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 28, 2025

The navigation to add a client is super easy. When i need to look up specific information very accessible

Pros

Easy to navigate. Uploading documents to show up and be able to easily access for billing purposes. And still be able to update or delete

Cons

I would have to say the dashboard. Not easy to navigate. The dates to search is very complicated. Not easy to print information

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Office Manager

Mental Health Care

### "Exym Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 27, 2025

Overall I think it is a good website for client management. For the most part, it is user friendly just wish there was a way for users to be able to customize it to their needs a little more

Pros

I like that its very easy to get to and to navigate. I like the sections you can include for patient management.

Cons

I wish there was a way to customize your own profile with only the things that you need. The dashboards were a bit hard to navigate and you have to really know how to filter things out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Alexandra C.

Mental Health Therapist

Mental Health Care

### "Exym review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2025

I found it works well and gets the job done.

Pros

Exym has all the necessary areas for documenting and mental health work.

Cons

For specific situations it can be a bit unfriendly until you get used to it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TT

Tawanna T.

Chemical Dependency Counselor

Individual & Family Services

### "User friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2024

Overall experience is FANTASTIC!!! Program is pheromonal.

Pros

EXYM is a use friendly system that allows for case notes, reminders, internal communication, patient information access, attendance, test results...you name it!!! It's THERE!!!! Right at your fingertips with ease and proficiency--

Cons

Need more options for patient criteria to auto populate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Ayoola O.

Intern

Mental Health Care

### "Navigation With Ease."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 10, 2024

My overall experience with Exym has been nothing short of satisfactory.

Pros

Easy to navigate. Exym also automatically corrects your spelling or draw your attention to spelling errors. Questions are set up in a way in which they are clearly understandable.

Cons

Having to edit and update dates manually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HL

Heather L.

Re-Entry Intensive Case Manager

Mental Health Care

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2024

Pros

There are clearly labeled tabs to find where you need to go.

Cons

Can be confusing with all the information and places to go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/41014/Activity-Tracking-System/reviews/)

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Popular comparisons

[Carepatron vs Exym](https://www.capterra.com/compare/41014-195467/Activity-Tracking-System-vs-Care-Patron) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)