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Herfert Software

Herfert Software

4.8 (52)
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What is Herfert Software?

Enjoy a fast, easy-to-learn interface with simple navigation for both doctors & staff. Automatic posting, visit entry, & self check-in/out. Cloud access, Fast SOAP Notes & front desk, billing, text appointment reminders, KIOSK, powerful tickler & patient correspondence. Top rated customer support! We do it all at an affordable price. Easily manage small, large & multiple chiropractic offices. Since 1980 we have provided a superior easy-to-use patient management system that no one else can match!

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How much is Herfert Software?

Starting From:
Not provided by vendor
One Time
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Contact Herfert Software for pricing details

Herfert Software Features

What solutions does Herfert Software provide?

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Herfert Software Reviews

Showing 5 of 52 reviews
Overall
4.8
Ease of Use
4.8
Customer Service
4.9

Pros

  • Great Tech support and friendly staff. Excellent product for the price and has both cloud and server based options.

  • Every time I have a question or suggestion, the staff at Herfert are fantastic about walking me through. I also enjoy the ease with registering patients.

  • Most important very seldom any issues with Herfert. I love the help section system documentation, this is amazing help at your finger tips any time you need to know Herfert system.

  • What I like most is how easy it is to use and how organized everything is. Also the customer service is amazing.

Cons

  • The reminder sending isn't very fluid, and building a schedule can be frustrating. We currently export the schedule, then cut and paste onto a new excel page to print for the day.

  • If you ever have a problem, just call and their staff and they will walk you through any corrections or remote log-in on your system and correct it.

  • Never have I been down in all these years with something broken in the software.

  • I hear horror stories from other Chiro office about their software always shutting down, confusing to use, I'm on a chiro website for staff I feel sorry for those who don't have Herfert.

Most Helpful Reviews for Herfert Software

Peggy S. avatar
Peggy S.
Office Manager
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 16, 2017

"The Herfort Software is "THE BEST""

Overall: We run our entire practice with Herfert software. It is exceptional!

Pros: Herfert Software for Chiropractic is user friendly. Customer support is unsurpassed by any other! The customer rep is ALWAYS in the know and goes out of his way to help! Love the cloud options as it keeps us safe and always updated with the lastest options.

Philip Q. avatar
Philip Q.
Owner/President
Hospital & Health Care, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 7, 2021

"Best Chiropractic Software for the Cost and Support"

Overall: The ease of inputting transactions, scheduling and billing are super simple. Backing up is very simple. Everything you need, including SOAP notes, is in the software.

Pros: This product is very easy to use and train a new employee on. The support is the best. Cost of the system is very affordable. No contracts.

Cons: Text message reminder isn't automated. Ended up having to go through separate appointment reminder service. Not a big deal, but would have been nice to have it all in one go.

Reasons for Choosing Herfert Software: The cost and support from this software beats other companies. Other companies force you to pay thousands (or lease for an ongoing price) their software, lock you in a YEAR contract for support (where you can't cancel until year is up), and/or provide customer service where they do not call you back for days after you have left a message. Herfert software is a one time payment, has support that I can cancel if I want to, given me updates to make sure my billing/program is working and up to date in regards to any rules or regulations (i.e. Medicare), and has always called me back the same day, or within one to two hours after I have called and left a message to make sure my issues have been resolved.
Lindsay K.
Office manager
Alternative Medicine, 1-10 employees
Used the software for: 1-2 years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
3.0
Features
1.0
Value for Money
3.0
Reviewer Source
Source: Capterra
January 13, 2024

"Old School"

Pros: There were not many bells and whistles so not too many ways to mess something up

Cons: Super old school and very outdated. does not make day to day office life easy.

Adam M.
Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 3, 2024

"Great Software For the Price"

Overall: Great Tech support and friendly staff. Excellent product for the price and has both cloud and server based options.

Pros: Very easy to learn and use. Has the ability to customize daily notes and Kiosk questions.

Cons: No Patient portal, but really necessary for Chiropractic

Will T.
Chiropractor
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 25, 2019

"Best Chiropractic Software on the Market"

Overall: Makes life simple in note taking as well as the billing department raves about it. Can't imagine practicing chiropractic without it. Been a game saver with nothing but positive benefits for 19 years now.

Pros: It's easy to use. Love the note taking capabilities. It has made note taking so much simpler and easier than what I was doing before. The cost to purchase is extremely affordable and customer service is top notch.

Cons: About the only thing I can come up with in regards to Herfert Software that I don't like deals with customer service. Used to be when Herfert was small enough I could call and get right through customer service. Now that they have grown in numbers of happy customers i often times have to leave a message and then wait for 5 to 10 minutes to talk to someone. In the jest of things 10 minutes is nothing compared to what my friends/colleagues are telling me abut their software companies. They oftentimes wait days for a return call and usually it doesn't come they say. Herfert has been great to us for 19 years and counting.

Reasons for Choosing Herfert Software: We were told by some trusted individuals and a specific training in Phoenix that this was the way to go. We totally agree. It's been great and all great benefits and no nightmares to complain of like my friends often do with their touch-y chiro software company.