---
title: "Herfert Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Herfert Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more."
source_url: "https://www.capterra.com/p/41283/Herfert-Software/"
page_type: "product"
language: "en"
---

# 

 Herfert Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Herfert Software

## What is Herfert Software?

Enjoy a fast, easy-to-learn interface with simple navigation for both doctors & staff. Automatic posting, visit entry, & self check-in/out. Cloud access, Fast SOAP Notes & front desk, billing, text appointment reminders, KIOSK, powerful tickler & patient correspondence. Top rated customer support! We do it all at an affordable price. Easily manage small, large & multiple chiropractic offices. Since 1980 we have provided a superior easy-to-use patient management system that no one else can match!

## What is Herfert Software used for?

[Chiropractic](https://www.capterra.com/chiropractic-software/)

Top alternative

Featured

Overall rating

Based on 52 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Herfert Software?[Manage this product listing](https://www.g2.com/products/herfert-software/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Herfert Software

4.8 (52)

VS.

[4.6 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/)

Starting Price

Contact vendor

Starting Price

$119

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (52)

Ease Of Use

4.5 (1,381)

Value For Money

4.9 (48)

Value For Money

4.6 (1,011)

Customer Service

4.9 (50)

Customer Service

4.6 (1,301)

## Herfert Software alternatives

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

[4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting price

$329.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

## FAQs about Herfert Software

Overview

### What problems does Herfert Software solve?

Herfert Software helps chiropractic offices solve slow staff onboarding, confusing navigation, missed appointments, and error-prone billing. It centralizes scheduling, reminders, SOAP notes, claims, ERAs, and patient records in one easy workflow, reducing double entry and downtime. Chiropractors, front-desk staff, billers, and office managers benefit most, especially in high-volume practices.

Answer based on 38 reviews

Overview

### Which roles and teams benefit most from Herfert Software?

Herfert Software is most used by chiropractic practice owners, office managers, and clinicians who need to run daily clinic operations efficiently. Front-desk and administrative teams use it to manage scheduling, patient records, and billing, while executives and practice leaders rely on it to oversee workflows, staff coordination, and business performance.

Answer based on 52 reviews

Overview

### What company size and specific industries is Herfert Software built for?

Herfert Software is designed for chiropractors, especially small chiropractic practices that need low-cost, easy-to-use practice management software. It fits the chiropractic healthcare sector and is aimed at providers looking for practical scheduling, billing, and office management support without complex setup.

Features and Usability

### What are the key features of Herfert Software?

Herfert Software offers core chiropractic practice tools like appointment scheduling, patient management, billing and invoicing, claims management, and SOAP notes. Differentiating features include text and email reminders, kiosk-based self check-in, customizable reports, document management for imaging and records, and cloud or server-based deployment.

Answer based on 24 reviews

Integrations

### Which third-party tools and platforms does Herfert Software integrate with?

Herfert Software integrates with Availity for billing and response files, plus catalog-listed tools such as Cash Practice Systems, FixMe.IT, and Meta for Business. These connections cover billing workflows, remote support, and business messaging platforms, giving Herfert Software a small but targeted set of third-party integrations.

Answer based on 1 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Herfert Software?

Herfert Software is generally easy to onboard for front-desk staff, chiropractic assistants, and other nontechnical users because screens are clear and daily tasks are easy to learn. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins exploring EHR features or customizations may need more time and support.

Answer based on 23 reviews

Getting Started and Support

### What customer support options does Herfert Software offer, and how do users rate the experience?

Herfert Software offers email/help desk, FAQ/forum, phone support, and chat. Users generally describe support as quick, helpful, and easy to reach, with staff walking them through issues and addressing requests promptly. A small number mention occasional short callback waits by phone, but overall experiences are strongly positive.

Answer based on 24 reviews

Patient notes

### How well does Herfert Software handle patient notes?

Herfert Software handles patient notes well for daily charting, especially through SOAP notes that keep documentation clear and easy to complete. Many chiropractic practices find note entry simple and organized, though some users want faster writing, easier customization, and better options for patient-entered subjective notes on tablets or computers.

Answer based on 10 reviews

## Features

AI summary

Based on 1,357 Chiropractic reviews

Capterra data shows that buyers of Chiropractic software rank the following features as their top priorities:

-   **SOAP notes** (**70%** of reviewers rated this feature as critical)
-   **HIPAA Compliant** (**74%**)
-   **Patient Records Management** (**60%**)

Herfert Software supports all three of the features reviewers value most: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help chiropractic practices document care accurately, protect patient information, and keep records organized, allowing teams to manage daily workflows more efficiently and deliver consistent patient care.

SOAP notes

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

HIPAA Compliant

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Healthcare Compliance

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Compliant with healthcare rules and regulations around the world

Billing & Invoicing

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Herfert Software 25 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Credit Card Processing: Accept and process credit card transactions
- Customizable Reports: Alter the layout and content of reports
- Document Management: Store, manage, and track all electronic documents in a centralized location
- For Chiropractors: Serves chiropractic practices
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Inventory Management: Track and manage inventory levels to maintain proper supply
- kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free
- Onsite Registration: In-person, onsite registration
- Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (51)

4.7

Based on 51 reviews

## Pricing

Value for money

4.9 (48)

Free Trial

Free Version

Purchase

Contact Vendor for Pricing

It includes:

-   90 Days Free Technical Support
-   Complete Patient Management
-   Customizable SOAP Note System
-   Easy
-   Fast
-   Free SOAP Note Templates
-   Network Version Included
-   Reliable Billing System

Cloud

Contact Vendor for Pricing

It includes:

-   Automatic Updates
-   Complete Patient Management
-   Customizable SOAP Note System
-   Easy
-   Fast
-   Free SOAP Note Templates
-   Nightly Backups
-   Reliable Billing System
-   Unlimited Technical Support

Value for money

4.9 (48)

4.9

Based on 48 reviews

## Integrations

[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/)[

Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (50)

4.9

Based on 50 reviews

## User reviews

Overall rating

4.8

Based on 52 reviews

Filter by rating

5(46)

4(5)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AM

Adam M.

Owner

Health, Wellness and Fitness

### "Great Software For the Price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2024

Great Tech support and friendly staff. Excellent product for the price and has both cloud and server based options.

Pros

Very easy to learn and use. Has the ability to customize daily notes and Kiosk questions.

Cons

No Patient portal, but really necessary for Chiropractic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LK

Lindsay K.

Office manager

Alternative Medicine

### "Old School"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

January 13, 2024

Pros

There were not many bells and whistles so not too many ways to mess something up

Cons

Super old school and very outdated. does not make day to day office life easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PQ

Philip Q.

Family Chiropractor

Health, Wellness and Fitness

### "Best Chiropractic Software for the Cost and Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2021

The ease of inputting transactions, scheduling and billing are super simple. Backing up is very simple. Everything you need, including SOAP notes, is in the software.

Pros

This product is very easy to use and train a new employee on. The support is the best. Cost of the system is very affordable. No contracts.

Cons

Text message reminder isn't automated. Ended up having to go through separate appointment reminder service. Not a big deal, but would have been nice to have it all in one go.

Alternatives considered

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

[SilkOne Cloud Chiropractic EHR](https://www.capterra.com/p/136083/SilkOne-EHR/)

Reasons for choosing Herfert Software

The cost and support from this software beats other companies. Other companies force you to pay thousands (or lease for an ongoing price) their software, lock you in a YEAR contract for support (where you can't cancel until year is up), and/or provide customer service where they do not call you back for days after you have left a message. Herfert software is a one time payment, has support that I can cancel if I want to, given me updates to make sure my billing/program is working and up to date in regards to any rules or regulations (i.e. Medicare), and has always called me back the same day, or within one to two hours after I have called and left a message to make sure my issues have been resolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Richard T.

Doctor

Medical Practice

### "Herfert Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2021

I have been using the software for three years and am very happy with the program and customer support is always there when you need them.

Pros

The software is easy to navigate and use.

Cons

For me, there are no cons with the program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Suby T.

Chiropractor

Health, Wellness and Fitness

### "A Good Chiropractic Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2021

Pros

Herfert Software is easy to use and their customer service is wonderful. It's making my life easier as a chiropractor, as well as as a business owner. I love the cloud option, we can access it from anywhere and don't have to worry about the backups or upgrades. We are utilizing this software for: 1)Appointment scheduling, 2) Texting & Emailing the appointment reminders, office forms, birthday cards, statements, receipts etc. 3) Easy E-Billing & auto posting ERAs, 4) Storing the diagnostic imaging and reports, 5) Products Inventories including supplements etc.

Cons

To answer one area which can improve a little might be the EHR part. Honestly I haven't start utilizing this section properly yet, so I could be wrong. We are looking forward to utilizing the EHR part of the software fully and the options of auto credit card payments & auto posting it soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Ginger G.

Office Mgr

Alternative Medicine

### "Ease of using Herfert Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 4, 2020

Overall experience has been great.

Pros

Herfert Software has been a part of our practice since 1985 and we love the personal support provided (if at all possible immediate help is available). This aspect is a must in a high volume practice. The support staff is extremely helpful when we need a change in programing. The program is relatively user friendly. That makes it easy for training purposes.

Cons

I'm not extremely crazy about the help menu. I think maybe that's my issue, but it doesn't seem as easy as it could be.

Reasons for choosing Herfert Software

The ease of using it and the fact that it performed all of the aspects we needed at the time for a high volume practice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2020

Hi Ginger, Thank you so much for your favorable review of Herfert Software. I will give you a call to demonstrate the features of the help system. We can also discuss ways to improve it. Talk to you soon.

MK

MhaAtma K.

Chiropractor Owner

Health, Wellness and Fitness

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2020

Excellent

Pros

Very versatile. Customizeable. Easy and expert support.

Cons

Haven't found any issues yet that the support team haven't resolved, so I can't complain.

Reasons for choosing Herfert Software

Most options, best support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Julia W.

Manager

Hospital & Health Care

### "Great for the office"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 23, 2020

Pros

Customer service is amazing. Every time I have a question or suggestion, the staff at Herfert are fantastic about walking me through. I also enjoy the ease with registering patients.

Cons

The reminder sending isn't very fluid, and building a schedule can be frustrating. We currently export the schedule, then cut and paste onto a new excel page to print for the day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 24, 2020

Hi Julia. Thank you for your positive review of Herfert Software. I will contact you to discuss the simplest solution to your scheduling issues.

EP

emilia P.

chiropractic assitant

Education Management

### "highly recomended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2019

Pros

it got a lot information that you can learn about it , perfect to work

Cons

everything is clear and professional good custmer services very helpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeff B.

President

Alternative Medicine

### "Great software that is easy to use and a wonderful staff that is very knowledgeable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2019

Wonderful knowledgeable staff that is very helpful

Pros

the software is easy to use for all of my office needs.

Cons

There are no true dislikes about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/41283/Herfert-Software/reviews/)

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