# Solve CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Solve CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/41409/Solve360 --- # Solve CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Solve CRM ## What is Solve CRM? Major web update in 2020 | A service management CRM, renowned for service management, scheduling and sales. Delivers exceptional iOS + Android apps to businesses who need to manage field workflow within a customer or project context. Includes robust desktop platform and amazing Google, QuickBooks, Xero and online form integrations. Solve is also used to surface real-time equipment data onto customer records and dispatch workflow. Ask us how. Recognized for outstanding support by thousands. ## What is Solve CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 144 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Solve CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.solve.app/&name=Solve CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Solve CRM 4.5 (144) VS. [4.4 (18,772)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $25 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (138) Ease Of Use 4.0 (4,357) Value For Money 4.5 (120) Value For Money 4.0 (3,491) Customer Service 4.7 (129) Customer Service 4.1 (3,500) ## Solve CRM alternatives [4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,456)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [4.4 (5,817)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157279/Dynamics-365/) [View all alternatives](https://www.capterra.com/p/41409/Solve360/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Activity Dashboard 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Calendar/Reminder System 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Solve CRM 52 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Capture contact information by scanning a physical item and having the system automatically extract data from the scan Notifications/alerts for upcoming events or tasks Provides a channel for team members to share media files, communicate, and work together Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Store and access documents, forms, and photos in one centralized place Operate/access software on iPad Devices System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Manage and track all job information and associated tasks Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Track/log the amount of time employees worked per job using a timer Tools designed to streamline the process of lead generation and management for sales teams Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Plan daily routes to optimize employee scheduling and provide directions Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Track work performed and resources used for past customers, sites, or assets Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.4 (135) 4.4 Based on 135 reviews ## Pricing Value for money 4.5 (120) Free Trial [View pricing plan details](https://www.capterra.com/p/41409/Solve360/pricing/) Solve CRM $25.00 Per User,Per Month It includes: - 150 GB Storage - Free Report Builder - Free Webinar - Minimum 4 Users ($100) - Mobile Web App - Web App Solve Client Manager $25.00 Per User,Per Month It includes: - 25 GB Storage - Free Report Builder - Free Webinar - Ipad and Android App - Native Iphone - No Minimum Users - Web Portal Both Products $50.00 Per User,Per Month It includes: - 25 GB Storage - Access Your Solve Database Seamlessly From Both Solve CRM and Solve Client Manager Apps - Minimum 4 Users ($200) Value for money 4.5 (120) 4.5 Based on 120 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Wufoo](https://www.capterra.com/p/224990/Wufoo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (129) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (129) 4.7 Based on 129 reviews ## User reviews Overall rating 4.5 Based on 144 reviews Filter by rating 5(88) 4(47) 3(7) 2(2) 1(0) Mentioned topic Sorted by most recent HL Henry L. Tutor Education Management ### "Solve CRM is somewhat unwieldly and difficult to use" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 August 27, 2025 I found Solve to be pretty difficult and unwieldly to use with too much information and limited filtering ability, impairing my ability to understand information about a client without feeling overwhelmed. Pros It is a very information dense CRM, where a lot of information is stored and displayed at once, which can be helpful if you want to see all the information at once. Cons The high level of information displayed at once, without any sort of options for filtering can make it difficult at times to find the most important information regarding a client. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK Enock K. Dessinateur batiment Construction ### "Logiciels de gestion des interventions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2023 Pros Ce logiciel nous permet la bonne gestion et interventions et la fabrication de nos produits et la suivi commercial de n'as clientèle. Cons Ce logiciel n'a aucun inconvénient il est recommandable aux utilisateurs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. UV Unathi V. Sales Admin Manager Food Production ### "Solve Crm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2022 Pros This system is very useful, user friendly and easily obtainable. Cons The system integration was smooth and system is affordable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Vivienne C. Instructor/Franchisee Education Management ### "Great product and excellent customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2020 In response to my specific query, \[SENSITIVE CONTENT HIDDEN\] in Customer Care was very responsive, clear in his communications, friendly but not pushy and ultimately came up with a solution that meant I confidently signed up. Just what I wanted. Thank you. Pros I'm a novice as a Solve user, based in the UK. It came highly recommended by an IT company I employed to develop an easy to use CRM tool to support my education business. I specifically wanted a means of gathering information at each stage of the process e.g. learner assessment, enrolment and on going communication with parents. I find the final product easy to use and the customer service was excellent. Cons Perhaps the final product could 'look' a bit neater. Reasons for choosing Solve CRM It came highly recommended by a local IT company I trusted Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jim S. President Computer Software ### "Solve is my most valuable web tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2020 Solve360 is 100% top-notch---and I recommend this to any organization that need to track contacts, calendaring, results, sales, sales people or customer service activity Pros Great interface, many practical options and Solve is completely customizable. The interface allows a streamlined look so we can get down to business. Its flexibility allows us to run detailed reports about activity, results, scheduling and interfaces ---which include FreshBooks and Google. BTW---the tech support is fantastic! Cons There's really no shortcomings here. Solve does not have a fancy interface or glossy look---but that's what makes is so good. Reasons for choosing Solve CRM Easier interface, 100% customizable, excellent support and tons of built-in interfaces. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Maximiliano G. Administrador Computer Software ### "The best support ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 CRM Pros Great support team,and excellent functionality Cons User interface could improve for better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Maria Lalaine C. Office Manager Construction ### "CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2020 Great experience but hoping instead of us administrators or owners of the company I would suggest we can get email updates of any updates on the system just to be aware of. I just know now that I have to go deeper I can find that which is when we are really busy no time doing that digging but when prompt by email it will give us a reminder. Somehow with my experience today speaking to \[SENSITIVE CONTENT HIDDEN\] and me discovering the new client manager , \[SENSITIVE CONTENT HIDDEN\] is more than a 5 star Rating for me for all his patience showing me all that through.His very patient discussing going through with the admin bits. I couldn’t have any knowledge for all of it. Thank you \[SENSITIVE CONTENT HIDDEN\]! Pros CRM our database where we use for almost all record with in our company. I do hope I can integrate with HR type of software maybe or simply just be solve HR. Where we can manage staff in general including there holiday request to granting their request. Cons Currency by Country of use and UK date format if it can be improved the soonest the better as quickbooks is now integrated with it and will be using it with solve in the next few days. Reasons for choosing Solve CRM Ecosurv is a software installed in an iPad where our surveyors can use to take on a job and fill in and also take customers signatures basically and if this customer signatures really can be applied on solve system later on it’s then will have to dump Ecosurv away.As for now we use both.Also May I suggest that solve system also can detect duplication of entries Especially on addresses on project blogs so I can really rely on the solve reference as the main basis. I forget to mention this to \[SENSITIVE CONTENT HIDDEN\].Also in addition to is when we type in a postcode can it possibly give us a dropdown to choose the house number and street. Or it can be entered manually.Apologies for the above request it’s just IF.Thank you very much.!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ami H. CFO Management Consulting ### "\[SENSITIVE CONTENT HIDDEN\] is an amazing representative for your company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 11, 2020 Our company deals with communication consulting and I can't tell you how impressed I am with \[SENSITIVE CONTENT HIDDEN\], your customer service rep. He is responsive, clear and very smart. I have very unique questions and in depth questions. He always answers completely and quickly and I'm incredibly grateful that he's available to us. His help and attention to our needs has been pivotal in my ability to help my company meet the needs of this particular moment in our history. Thank you for providing such a wonderful professional. Keep up the great hiring practices. Pros It's fairly customizable and flexible, esp now that you have permissions. So happy that you sync with QB Online. Cons The fact that you can't delete or hide tags or fields that we no longer use Reasons for choosing Solve CRM This was a more robust system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EN Elena N. Mrs. Pharmaceuticals ### "Recommendable product" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2020 Pros From Solve we like that it is easy to use, we can create many different types of fields and the mobile/tablet version is quite good. The customer service is another factor to highlight, the response time is fast and always find a solution. Cons One of the main cons is that with the Client Manager version we can't have the direct connection with MailChimp as we had with the CRM version. And also, we can't export contacts lists directly from Solve to an Excel, we have to do it through Google Sheets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephen L. CFP Financial Services ### "Abhinav has been incredibly supportive in optimizing our CRM. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 Pros Workflow, integration, security and fantastic support from Abhinav! Cons Seamless integration with an automated scheduler like Calendly would be on our wish list. Reasons for choosing Solve CRM Best fit and by far the best value! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/41409/Solve360/reviews/) Popular comparisons [HubSpot CRM vs Solve CRM](https://www.capterra.com/compare/41409-152373/Solve360-vs-HubSpot-CRM)[Salesforce Sales Cloud vs Solve CRM](https://www.capterra.com/compare/41409-61368/Solve360-vs-Salesforce)[Zoho CRM vs Solve CRM](https://www.capterra.com/compare/41409-155928/Solve360-vs-Zoho-CRM)[Dynamics 365 vs Solve CRM](https://www.capterra.com/compare/41409-157279/Solve360-vs-Dynamics-365)[Bigin by Zoho CRM vs Solve CRM](https://www.capterra.com/compare/41409-204998/Solve360-vs-Bigin-by-Zoho-CRM)[eWay-CRM vs Solve CRM](https://www.capterra.com/compare/41409-152769/Solve360-vs-eWay-CRM)[Kylas Sales CRM vs Solve CRM](https://www.capterra.com/compare/41409-210630/Solve360-vs-Kylas)[Odoo vs Solve CRM](https://www.capterra.com/compare/41409-135618/Solve360-vs-Odoo)[EngageBay CRM vs Solve CRM](https://www.capterra.com/compare/41409-178819/Solve360-vs-EngageBay-Marketing)[Nutshell vs Solve CRM](https://www.capterra.com/compare/41409-144340/Solve360-vs-Nutshell) [Ploomes CRM vs Solve CRM](https://www.capterra.com/compare/41409-207290/Solve360-vs-Ploomes)[Pipedrive vs Solve CRM](https://www.capterra.com/compare/41409-132666/Solve360-vs-Pipedrive)[ActiveCampaign vs Solve CRM](https://www.capterra.com/compare/41409-79367/Solve360-vs-ActiveCampaign)[Act! vs Solve CRM](https://www.capterra.com/compare/41409-175860/Solve360-vs-Act)[Brevo vs Solve CRM](https://www.capterra.com/compare/41409-132996/Solve360-vs-brevo)[OpenCRM vs Solve CRM](https://www.capterra.com/compare/41409-129881/Solve360-vs-OpenCRM)[Mailchimp vs Solve CRM](https://www.capterra.com/compare/41409-110228/Solve360-vs-MailChimp)[Bitrix24 vs Solve CRM](https://www.capterra.com/compare/41409-113540/Solve360-vs-Bitrix24)[Insightly vs Solve CRM](https://www.capterra.com/compare/41409-130671/Solve360-vs-Insightly)[HubSpot Sales Hub vs Solve CRM](https://www.capterra.com/compare/41409-214215/Solve360-vs-HubSpot-SalesHub)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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