# Page 6 | Solve CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Solve CRM the right CRM solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/41409/Solve360/reviews

---

Solve CRM

4.5 (144)

[View alternatives](https://www.capterra.com/p/41409/Solve360/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 6 - Reviews of Solve CRM

## Showing most helpful reviews

Showing 126-144 of 144 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
SCI Director  
Pharmaceuticals  
Used the software for: I used a free trial

### "Great customer support"

May 28, 2019

4.0

Very happy. Especially impressed with the customer service that has been very helpful, patiently responding to all my queries.

Pros

Quite easy to use, with great customization possibilities. Tags and team features works well. Contact based, and allows easy integration with MailChimp.

Cons

Filtering is not always intuitive. When making changes to a contacts form, ctrl+z will visually undo the last thing you did, but this does not actually reflect in the form.

Review Source

CB

Chris B.  
  
  
Used the software for:

### "No solution is perfect but Solve360 impressed me"

February 9, 2012

5.0

Solve360 is aimed at small businesses and teams of under 20 people, particularly those with project-heavy, collaboration-based workflows. If you fit that description then Solve360 is probably the best CRM you’ll find. No solution is perfect but Solve360 impresses, and it’s heads above most of the competition. Well done! The software sports both the features you’d expect from a CRM, as well as innovative, intelligent features you won’t find elsewhere. Additionally, it delivers some delightfully unique features like a near-seamless integration between contacts and “project blogs”. Solve360 is an intelligent software that blends innovative design with well-constructed features, and it deserves its place among the elite of small business CRM.

Pros

\- Solve360 walks the line between form and function - High-level security - Well executed list of integrations

Cons

Solve360’s feature set has some downsides. Database queries, for example, are pretty limiting.

Review Source

SL

Sean L.  
Tutor  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Overall solve is a useful way to keep track of clients and stay organized."

December 5, 2017

4.0

Pros

Allows for detailed documentation of client interactions and organizes it in a comprehensiveable way.

Cons

At first, solve is a little confusing but is easy to use after one or two tries. The interface could be more crisp but it does the job.

Review Source

GW

Greg W.  
Sales & Marketing Director  
Facilities Services  
Used the software for: Less than 6 months

### "My best friend.... Solve helps me manage my time effectively every day"

May 20, 2019

5.0

Pros

I like the simplicity and ease of use! I love the phone app! its great The customer support team is amazing! truly the best support i have ever received from a vendor. They truly care and work closely with us to meet our needs! Highly recommend this solution for jan san sales teams! I am very satisfied with all aspects of their company.

Cons

I have found nothing i dislike about this software.

Review Source

VR

Verified Reviewer  
Account Executive  
Legal Services  
Used the software for: I used a free trial

### "Outstanding Customer Support "

March 7, 2019

5.0

Pros

Some powerful automation tools available. the reason I am taking time to review right now is that I had such a responsive and thorough customer support representative help me familiarize myself with the tool. he gave me an easy path forward or who else to contact for the help I needed. Thanks!

Cons

Little Clunky and some features that do not exist that I wish were there.

Review Source

Tyler F.  
Lead Development Representative  
Computer Software  
Used the software for: 6-12 months

### "null"

September 26, 2016

3.0

Review Source

BD

Brittany D.  
Donor Relations  
  
Used the software for: Less than 6 months

### "Basic, easy data entry for tracking donors"

January 11, 2018

4.0

Pros

I liked that I could be 'assigned' donors to track and have my list all in one place, as well as pull up their info and be able to add notes of whether we corresponded via email/phone... and that co-workers could go in if they received a response, and see what I emailed them about. Great for team projects, too.

Cons

It took me a while to figure out HOW to get to my assigned list of donors, and the software looks archaic, it isn't pleasing to the eye, like other software programs that we use. But very functional!

Review Source

dH

dave H.  
  
  
Used the software for:

### "Use google apps and want CRM? Search ends here!"

February 8, 2012

4.0

As the other reviewers mention many people who are searching for the right CRM will have evaluated many of the offerings on the market today. If you have not tried out Solve360 yet then you should get right on it. We loved the way it can be shaped to match your business and the integration with google apps is top class. Easily a TOP 3 CRM product for SME's.

Pros

Flexibility google contacts sync google calendar sync google docs integration support is one of the best experienced anywhere online

Cons

Main website is a mess and difficult to navigate The support forum link has been removed from the main site. This forum is by far the best managed support forum I have come across online. There are many solve users who will no doubt agree.

Review Source

JP

Jim P.  
  
  
Used the software for:

### "Solve360 is the perfect fit for small business"

February 2, 2012

5.0

Solve360 is the perfect solution for running our firm and managing our systems and processes. We have been able to quickly and easily link contacts, companies and projects in ways that make sense for managing a variety of projects. We can share the data with the right people in and out of our work group! We can manage simple tasks and develop step-by-step systems for work group performance and management. Solve360 works seamlessly with Google apps. Google Apps with Solve360 is tough to beat and an exceptional value at about $10-$13/month per user. Bottom line is that this product will give you less brain damage and it works!

Pros

Google apps integration; CRM with Project Management together in one solution.

Cons

The UI could use a little kick in the shorts

Review Source

RW

Robert W.  
  
  
Used the software for:

### "A great fit for all types of business"

February 4, 2012

5.0

We use this tool every day in our business to manage our sales process and project work. The longer I use it, the more I like it. This tool has several integration points into Google Apps (contacts, calendar, tasks) but the most impressive one is this contextual gadget that lets you see information about a client right from the Gmail window.

Pros

The natural way the tool fits our business workflow; the speed of finding information that is important to us; versatility of the project blogs; how we can collaborate securely with our clients using project blogs.

Review Source

EK

Enock K.  
Dessinateur batiment  
Construction  
Used the software for: I used a free trial

### "Logiciels de gestion des interventions "

October 31, 2023

5.0

Pros

Ce logiciel nous permet la bonne gestion et interventions et la fabrication de nos produits et la suivi commercial de n'as clientèle.

Cons

Ce logiciel n'a aucun inconvénient il est recommandable aux utilisateurs.

Review Source

RI

RYAN I.  
Sales  
Machinery  
Used the software for: Less than 6 months

### "Very responsive customer support"

December 17, 2018

5.0

My overall experience has been great. The functionality and customer support have been wonderful.

Pros

The user interface is very easy to use and navigate.

Cons

We would like the ability to integrate the calendar the same way google calendar is integrated.

Review Source

BC

Blair C.  
  
  
Used the software for:

### "Awesome CRM and Project Management Solution deeply integrated to Google Apps"

February 2, 2012

5.0

Have used Act, Maximizer, Microsoft CRM, Siebel on-demand, and even started our business up on Salesforce.com. Started looking for better task/project management beyond what Google Apps provided and fell in love with the fresh well integrated approach to CRM that Solve360 provides.

Review Source

Brandon S.  
Partner  
Telecommunications  
Used the software for: Less than 6 months

### "null"

November 11, 2015

4.0

Review Source

TC

Tim C.  
  
  
Used the software for:

### "Expensive and tricky to use"

January 25, 2017

4.0

The best thing about this product is that it integrates somewhat well with Google Apps (now called G Suite). The cons to the product include cost (it's REALLY expensive) and somewhat poor ease of use.

Review Source

UV

Unathi V.  
Sales Admin Manager  
Food Production  
Used the software for: Less than 6 months

### "Solve Crm"

June 18, 2022

5.0

Pros

This system is very useful, user friendly and easily obtainable.

Cons

The system integration was smooth and system is affordable.

Review Source

MW

Myranda W.  
Digital Designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple software, great customer service."

May 24, 2019

4.0

Pros

Their customer service is very quick and helpful - thank you for the efficiency and friendliness.

Cons

The software interface is pretty plain, and there doesn't seem to be a lot of features.

Review Source

ML

Maayan L.  
Executive Corporate Manager  
Law Practice  
Used the software for: I used a free trial

### "Exactly what we needed!"

April 22, 2019

5.0

Pros

\- includes what we're looking for : client/contact management, email automation, etc - the price is RIGHT - Customer Service is excellent - software is user friendly

Cons

\- I don't have any cons to report as of yet

Review Source

RG

Richard G.  
CEO | Manufacturer of International SIP Panel Construction Systems  
Building Materials  
Used the software for: Less than 6 months

### "null"

September 21, 2016

4.0

Review Source

Similar Products

Featured

## Related categories

[CRM](https://www.capterra.com/customer-relationship-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.