Who Uses This Software?

Insurance Brokers, Agencies, MGAs and Lloyds Coverholders


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Mandon Software
  • www.mandon.co.uk
  • Founded 1999
  • United Kingdom

About mPACS

Over 15 years providing a complete solution for managing your database of quotations, policies and claims. Includes rating, documentation, workflow, diary and auditing. On-premises or in the cloud solutions available


mPACS Features

  • Claims Management
  • Commission Management
  • Contact Management
  • Document Management
  • Insurance Rating
  • Policy Management
  • Quote Management
  • Cancellation Tracking
  • Claims Tracking
  • Policy Generation
  • Policy Issuance
  • Policy Processing
  • Quotes / Estimates
  • Rating Engine
  • Reinstatement Tracking
  • Reinsurance Administration
  • Renewal Management
  • Underwriting Management
  • Broker / Agent Portal
  • Carrier Upload
  • Commercial Lines
  • Comparative Insurance Rating
  • Customer Portal
  • For Casualty Insurance
  • For Health / Medical Insurance
  • For Life Insurance
  • For Personal Insurance
  • Multi-State
  • Multiple Line Rating

mPACS Reviews

Superb Customer Support and a good piece of software

Oct 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use, and the customer support offered by the Mandon team

Cons: As with any change in software there are going to be learning curves, but with the help of the customer support team, these were addressed quickly and effectively

Overall: We were impressed with the both the professionalism of the team at Mandon and the compatibility of their software. The modern interface was an added bonus.

It was very clear from the outset that Mandon were prepared to prioritise us a company, offering a great professional customer support team, this was actually a key reason why we weren┬┐t keen to sign up with a multi-national company.

This software has allowed us to streamline our customer application operation which in turn has enabled us to cut back on the number of hours we had devoted to that part of the business. Not only that but crucially, I am convinced it will help us grow the business

We've been using the products and services of Mandon Software since 2000.

Feb 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We are fully committed to continuing to use the mPACS insurance system. It's been effective in reducing the time it take to process transactions and keeps up with the ever changing requirements/regulation of the insurance industry and FCA.

10 Yrs +

Feb 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and user friendly software system which covers our needs

We installed mPACS in 2006 so are now at year 10 and have no intention of changing.

Feb 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software in 2006 initially needed a bit of development to meet all our needs but this has been achieved and the provider has always been willing to listen to our needs, sometimes driven by the Financial Conduct Authority and its predecessor, and has produced a system that meets all our needs and is FCA compliant. The provider has always been willing to discuss and implement changes we have needed.