--- title: "MACH Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MACH Software - reviews, pricing plans, popular comparisons to other Audience Response products and more." source_url: "https://www.capterra.com/p/41488/MACH-Software/" page_type: "product" language: "en" --- # MACH Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MACH Software ## What is MACH Software? MACH Software is a full multi-channel order management solution. We manage purchasing, order processing, inventory, marketing, accounting, and more. We offer an integrated retail POS module. Our PA-DSS certified application will help you achieve your PCI compliance goal. The MACH suite eliminates the need for multiple software programs. ## What is MACH Software used for? [Order Entry](https://www.capterra.com/order-entry-software/)[Order Management](https://www.capterra.com/order-management-software/)[Microlearning](https://www.capterra.com/microlearning-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $40000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MACH Software?[Manage this product listing](https://www.g2.com/products/quizizz/claim_requests/new?auto=true) ## MACH Software Overview Updated September 2026 AI summary MACH Software provides small and midsize businesses with tools for order entry, order management, and retail management. It features inventory tracking, customer databases, order fulfillment, and sales tax handling, with optional capabilities for managing catalogs, multiple locations, and warehouses. MACH Software is delivered via cloud or web-based deployment, supporting real-time and remote order processing for growing operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MACH Software 4.0 (2) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $40000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.0 (170) Value For Money 4.0 (1) Value For Money 3.9 (139) Customer Service 3.0 (2) Customer Service 3.8 (163) ## MACH Software alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) [4.4 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124180/Brightpearl/) Highest Rated [OnPrintShop](https://www.capterra.com/p/110250/OnPrintShop/) [4.6 (60)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110250/OnPrintShop/) ## FAQs about MACH Software Overview ### What company size and specific industries is MACH Software built for? MACH Software is designed for midsize multi-channel retailers that have outgrown basic order management systems. It suits businesses with 10 to 200 workstations, 50 to 20,000 orders per day, 100 to unlimited inventory items, and operations across 1 to 26 warehouse locations. Features and Usability ### What are the key features of MACH Software? MACH Software offers order processing, order management, and order entry tools, along with order tracking, fulfillment, and returns management. It also includes inventory management, warehouse management, purchase order management, shipping management, CRM, catalog management, point of sale (POS), and eCommerce management. Getting Started and Support ### What training and onboarding options does MACH Software offer? MACH Software provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover scheduled learning topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does MACH Software offer? MACH Software provides chat support. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be described from the catalog data. ## Features AI summary Based on 527 Audience Response reviews Capterra data shows that buyers of order entry software rank the following features as their top priorities: - **Order Tracking** (**53%** of reviewers rated this feature as critical) - **Order Fulfillment** (**52%**) - **Order Processing** (**42%**) MACH Software supports all three features that reviewers rate most highly: **Order Tracking**, **Order Fulfillment**, and **Order Processing**. Together, these capabilities help businesses monitor order status, complete deliveries accurately, and handle transactions more efficiently, allowing teams to keep orders moving from entry through fulfillment with better visibility and control. Order Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Order Fulfillment 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Order Entry 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Remote Order Entry 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The ability to enter orders from a remote location such as a computer, mobile, or tablet. Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items MACH Software 24 features ### All Features - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchase Order Management: Create, send, and track purchase orders and their statuses - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Returns Management: Track and facilitate returns of products sold - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (1) Basic $40,000 Per User,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User CSR Building Materials ### "Love-Hate Relationship " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 30, 2022 Overall, I would say I have a love-hate relationship with this software. Pros I like that the software is relatively straightforward, and wasn’t difficult to learn. Cons There are lots of little things that add up - only 1 letter can be capitalized in any line, which looks very unprofessional. The software will close itself after an hour without use. Those little inconveniences can quickly become bigger when with a customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alex D. Retail Processing Retail ### "Good back office, but lots of glitches, slow and limits users" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 5, 2019 It works well for what its needed for, hard to larger businesses due to limiting users. Pros I can see all of our stores inventories, transfer items, receive and send out items. Cons Can be very slow. Lots of glitches with inventory. Limits users and kicks users off periodically. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.