--- title: "Xactly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xactly Software - reviews, pricing plans, popular comparisons to other Commission products and more." source_url: "https://www.capterra.com/p/41694/Xactly/" page_type: "product" language: "en" --- # Xactly Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xactly ## What is Xactly? Xactly is the global leader in AI-driven Sales Performance Orchestration (SPO). The Xactly Intelligent Revenue Platform unifies sales territory, quota, incentive compensation, and forecasting in one platform, providing organizations with a strategic system of action to intelligently direct, optimize, align, and execute strategy in real time to produce revenue growth. Xactly’s Fleet of autonomous AI agents connects people, data, processes, and systems so organizations can execute strategy across the full revenue lifecycle. Xactly’s unrivaled 21+ years of benchmarking pay and performance data fuel this Fleet of Agents, connecting workflows throughout an organization’s existing tech stack to synchronize action across the revenue engine. With Xactly, customers can: \*Reduce time spent on comp plan administration by 60% \*Realize up to 10% higher quota attainment \*Increase payout accuracy up to 99.8% \*Give reps real-time visibility into commissions and quota impact ## What is Xactly used for? [Commission](https://www.capterra.com/commission-software/)[Compensation Management](https://www.capterra.com/compensation-management-software/)[Sales Performance Management](https://www.capterra.com/sales-performance-management-software/) Overall rating Based on 252 user reviews Reviews sentiment Positive 82% Neutral 13% Negative 5% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Xactly alternatives Highest Rated [4.9 (4,871)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (1,022)](https://www.capterra.com/p/232182/Everstage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (874)](https://www.capterra.com/p/182174/CaptivateIQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (123)](https://www.capterra.com/p/203718/QuotaPath/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/41694/Xactly/alternatives/) ## FAQs about Xactly Overview ### What problems does Xactly solve? Xactly solves slow, error-prone commission management by replacing spreadsheets with automated calculations, centralized compensation data, and real-time rep visibility. Sales operations, commissions administrators, finance, payroll, and sales leaders use it to manage complex multi-rule plans, reduce payment disputes, speed month-end processing, and give reps clear insight into earnings and quota attainment. Answer based on 134 reviews Overview ### Which roles and teams benefit most from Xactly? Xactly is most used by sales operations, revenue operations, and compensation teams that manage commission calculations, incentive plans, and payout accuracy. Account executives, account managers, and sales consultants use it to track earnings and performance, while finance and accounting teams rely on it for reporting, reconciliation, and compensation oversight. Answer based on 236 reviews Overview ### What company size and industries is Xactly built for? Xactly is built for enterprise revenue teams, with 68% of reviewers from enterprise companies and 23% from computer software. It also serves midsize businesses at 25%, with strong presence in information technology and services at 16% and telecommunications at 6%, for sales compensation, territory, quota, and forecasting. Answer based on 252 reviews Features and Usability ### What are the key features of Xactly? Xactly includes core incentive compensation features like commission calculations, compensation plan modeling, calculation rules, and commission statements. Reviewers also highlight data import/export and customizable reporting for managing sales data, plus differentiators such as sales planning, forecasting, CRM integration, and user access to real-time quota and earnings details. Answer based on 83 reviews Integrations ### Which third-party tools and platforms does Xactly integrate with? Xactly integrates with HubSpot CRM, Sage Intacct, Snowflake, Dynamics 365 Customer Voice, Workday Compensation, and Workday HCM. These connections span CRM, finance, analytics, employee management, and compensation workflows, covering the main business systems organizations often link to incentive compensation and sales performance processes. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on Xactly? Xactly offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say end users often adapt after classes, while low-tech users, new adopters, and especially admins need more time because the platform has a clear learning curve and more complex processes. Answer based on 19 reviews Getting Started and Support ### What customer support options does Xactly offer, and how do users rate the experience? Xactly offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep support. Users often describe support as responsive, helpful, and strong during implementation, with knowledgeable success teams. Some report slower ticket turnaround, portal-based back-and-forth, and occasional difficulty getting issues fully understood or resolved quickly. Answer based on 53 reviews Features and Usability ### How well does Xactly handle data management? Xactly handles commission data management well for teams moving off spreadsheets, especially with historical records, data loads, and ERP or CRM imports. Many administrators value the automation and visibility, but mixed feedback points to slower large-file processing, manual work for some integrations, and added complexity with plan changes or advanced data models. Answer based on 57 reviews Features and Usability ### How good is Xactly for reporting and analytics? Xactly offers useful reporting and analytics for commission visibility, custom dashboards, and management reporting, especially for sales operations and compensation teams. Many users like the transparency and self-service access, but end users often find report building less intuitive, with refresh delays, limited ad hoc flexibility, and extra setup for more complex reporting needs. Answer based on 51 reviews ## Features AI summary Based on 1,750 Commission reviews Capterra data shows that buyers of commission software rank the following features as their top priorities: - **Commission Calculator** (**50%** of reviewers rated this feature as critical) - **Commission Statements** (**42%**) - **Percentage Commissions** (**39%**) Xactly Incent supports all three of the features reviewers value most: **Commission Calculator**, **Commission Statements**, and **Percentage Commissions**. Together, these capabilities help businesses calculate payouts accurately, give sales teams clear visibility into earnings, and manage percentage-based compensation plans with confidence, allowing teams to reduce payment errors and keep incentive programs transparent. Commission Calculator 4.7 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Tool used to determine the commission amount to be paid out to each employee Percentage Commissions 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Commission structure based on a percentage of the total value of product/services sold Commission Scheduling 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Schedule date/time of commissions which will be paid out to employees (e.g. weekly, monthly, quarterly, etc. ) Reporting/Analytics 4.2 (12) 91.67% of 12 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Commission Management 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Compensation Statements 4.5 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits Xactly 30 features Commission that an agency charges for services provided to a customer or associate Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Tool used to determine the commission amount to be paid out to each employee Tracking, calculating, and paying commissions and earnings to employees Schedule date/time of commissions which will be paid out to employees (e.g. weekly, monthly, quarterly, etc. ) Periodic reports with commission payout details Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Alter the layout and content of reports Import and export data to and from software applications Set amount of commission paid out for each sale regardless of product/service value Track employee time off under the family and medical leave act (FMLA) Form predictions based on past and present data/trends Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Diagram that shows the structure of an organization and the relationships between parts Commission structure based on a percentage of the total value of product/services sold Organize and manage the accomplishments and development of employees or performance of applications or systems Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement View and track pertinent metrics to find patterns and gain insights from data Budgets, benchmarks and tracks all salary processes and associated costs Define sales targets and create strategies to meet goals or marketing results Commission structure calculated with a formula where total commission paid can vary inversely with the loss ratio Commission structure shared between multiple sales reps involved in a sales transaction Increasing commission rates as employees surpass certain revenue targets Get Advice We can help you find the software with the features you need. Features 3.9 (223) 3.9 Based on 223 reviews ## Pricing Value for money 3.9 (182) Value for money 3.9 (182) 3.9 Based on 182 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Dynamics 365 Customer Voice](https://www.capterra.com/p/250859/Microsoft-Dynamics-365-Customer-Voice/)[ Workday Compensation](https://www.capterra.com/p/10032018/Workday-Compensation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (185) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (185) 4.1 Based on 185 reviews ## User reviews Overall rating 4.2 Based on 252 reviews Filter by rating 5(108) 4(99) 3(32) 2(11) 1(2) Mentioned topic Sorted by most recent QD Quinten D. Account Executive Information Services ### "Perfect tool to see how much commission you will earn on your deals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 Pros Can see exactly what I will earn on commission on there and keep good track of how much I will earn. Cons Nothing, it works perfectly fine and I have completely no complaints about it in any way or form at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alisha M. Accountant Automotive ### "Somewhat satisfied" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 7, 2025 Overall, it is very helpful but I would love to see some improvements. Like less refresh time allowing for more time to actually download the reports. It would be helpful to be able to download a list of rules and what the rules contain as well. As this has been requested many times for internal use within our company. Pros Helps in calculating royalties for us. We can create multiple rules with different criteria which is helpful since we have a multitude of different types of contracts Cons waiting for the refresh, we only get about 10 minutes to download reports before the refresh starts over again. Also, we met a few years back because we could not move from analytics to Credit Assignment without having to log back in. This is still a problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dinesh K. Group Manager Information Technology and Services ### "Very Good moudle for sales comission plan" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2025 so far this is good to use and easy to navigate to sellers to provide thier details in a click away Pros This is good module for sales compensation plan. very user friendly UI and this accomdate all your sales commisson plan for your oragnisation Cons user details like email ID and name should be editable in case somone put it manaully currently you cannot modify the user meial address which cretaes duplicity of user in system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PJ Panu J. Head of Commissions and Provisions Telecommunications ### "No totally convinced" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 23, 2025 It looks like the system has equipped with a lot of features we do not need, but the ones we need are not that well designed. Pros There are a lot of possibilities and from some point of view it is also flexible. Cons It is very complicated to filter out and review records. First you choose "Orders -> Orders" then you have to choose one period to show the records. After that if you like to review one certain record you choose the item code three dots, type the item code to search field press Enter, click the code that is found from the list, click Select and after clicking Search you can review the record you like. So, there are pretty many steps to do this simple task. Furthermore you have to always base the filtering records to incentive dates. This is not very practical since we have always release dates out of multiple months and therefore I would very much like to see the ability to base the filtering to release date instead. It would be very useful to have easily both Incent and Connect side by side open same time. Now you can open the Connect from Incent and then log in back to Incent from another browser tab to have both same time open. If Connect happens log out due to inactivity you have to do the same again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Tina L. Sr. Sales Compensation Planning Analyst Computer Software ### "Sr. Sales Compensation Analyst" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 21, 2025 I would say overall experience with Xactly Incent is average with my comments above. It's definitely better than calculating credits, quotas, attainments and commission manually offline, but it's very challenging to configurate and maintain the plans in the system for mid-large size companies Pros Historical data are saved in the system and commission calculation can be calculated for simple plan structure. Cons 1\. Can't download quota credits for all months at once (unless doing it through Analytics) 2. Can't do "unselect all" when launching plans 3. Reports don't work well with historical data. One single "As was" historical people, quota, hierarchy and position can't be pulled . It's either the latest versions or all versions 4. My company fully relies on the Xactly TAM team to do the plan configuration, and there is no FRD provided afterwards. This makes it a bit hard to maintain the system when issue occurs, especially we don't always get prompt support on the reported issue 5. The functionality doesn't support the configuration of complicated plan and SPIFF design well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nicki S. Finance Planning and Analysis Manager Media Production ### "More consistent and accurate processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 We have been using Xactly Incent and Analytics for about six years. Previously we depended on excel files that were maintained by numerous analysts across the company. We created a team that works exclusively on compensation and we all use Xactly to do that. It has allowed for better accuracy, audit controls, more consistent standardized processes and analysis of compensation. We can turn around data and modeling requests much quicker than before and we can also make changes to the comp plan in minutes rather than the days it would have taken to set up new excel calculators for 1500 employees. Being a part of the Xactly family has also allowed us to network with other companies and professionals to find best practices and ideas. Pros Using Xactly Incent has allowed our team to have more consistent SOPs and better accuracy. Cons The user interface seems clunky at times. I do not like the frame-within-a-frame design that is used in some of the objects. I also wish it was easier to move between objects - Profiles has helped, but it's not quite what I would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC Isabella C. RevOps Manager Information Technology and Services ### "Comprehensive tool, requires a lot of administration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 11, 2025 Pros It is very comprehensive and able to configure almost anything Cons A lot of administration is required, as well as training for end users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Satyanarayana V. Sales Commissions Finance Analyst Information Technology and Services ### "Great experience on using on Incent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2025 It's a great experience and streamlining the compensation process using Xactly Incent. Pros Easy to use and navigate the UI for access. The plan configuration and deployment managed very well with Incent. Cons The certification release letters at Title level where as there is no option to select all titles or multiple titles. Switched from [AppXite Cloud Platform](https://www.capterra.com/p/249254/AppXite-Cloud-Platform/) It's not suitable to large commission processing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Seb R. Account manager Information Technology and Services ### "Great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 16, 2025 Very pleased overall, would recommend to anyone Pros Ease of use, great insights into every deal Cons Updates are a bit slow sometimes , but that may not be because of xactly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nynke S. Sales representative Computer & Network Security ### "Great platform to check your incentives" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 Great platform to keep track of yearly earnings/commission and/or bonuses Pros Easy way to track incentives and monthly commissions with a yearly overview Cons It can take a while for comp plans to load. Luckily we don't have to check these very often Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/41694/Xactly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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