Best For

Global manufacturing organizations with sales greater than $100M in these in: Automotive Aerospace & Defense Medical Device and other FDA Regulated industries Any discrete manufacturer

Product Details

Building on 30+ years of experience, IQS is modern, enterprise-grade quality management software designed to help our customers ensure compliance and bring the highest quality products to market. Designed to automate the mundane and make difficult tasks easy, IQS delivers tangible results and cost savings through efficient workflow routing and extensive integrations. As a SaaS platform, IQS provides the availability and security demanded by todays enterprises.

Contact Details

IQS

http://www.iqs.com

Founded in 1988

Located in United States

Starting Price

  • $1500.00/month
  • Five user license for complete EQMS. Subscription service. Paid yearly.

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Quality Management Software Features

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Alerts/Notifications
Asset Tracking
Audit Planning
Compliance Management
Dashboard
Forms Management
Issue Management
Mobile Access
Risk Assessment
Task Management
Workflow Management
Archiving & Retention
Audit Trail
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
OSHA Compliance
Risk Alerts
Sarbanes-Oxley Compliance
Version Control
Audit Management
CAPA Planning
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Risk Management
Root Cause Analysis
Training Management

Quality Management Software Reviews

Overall
4/5
Ease of Use
4/5
Customer Service
4.5/5

Showing Most Helpful

Showing 25 of 25 reviews

Showing Most Helpful

Showing 25 of 25 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
steve o.
ISAO Mgmt Rep/ SQA Mgr.
Automotive, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 2, 2016

“External Quality MGR/ ISO Mgmt. Rep/ SQA MGR.”

OverallI think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.
ProsEase, Information at your fingertips along with how quick it is to get info , charts, past history.
ConsI would make all charts or logs with the ability to view on a full screen.

Vendor Response

By IQS on November 4, 2016
Thank you, Steve, for taking the time to review IQS and recommend us to others. The experience you've had with using IQS during audits is a great testimony to how an organization can be truly helped with an integrated quality system. Your suggestion has been passed on to our product services team for evaluation (they may be in touch with you). Freedman Seating is a valued IQS customer, so please reach out to your services team with any other product suggestions.
Source: Capterra
November 2, 2016
Carl N.
Tool Shop Lead
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: Capterra
October 13, 2016

“Equipment Maintenance with IQS software 2016 ”

OverallWe have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

Vendor Response

By IQS on October 13, 2016
Your story about how the IQS software has made an impact to your job is inspiring, Carl. It is great to hear how Red Dot Corporation is able to wow customers during audits and support employees with the reports they need. Thank you for your review, and be sure to check out iqs.com for a list of the quality management processes we support.
Source: Capterra
October 13, 2016
Michelle T.
Systems Analyst
Consumer Goods, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
November 2, 2016

“IQS Review”

OverallMy company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.
ProsThere is a alot of funcitonality available with the software.
ConsThe web is not very customizable. Everything seems to require a new deployment.

Vendor Response

By IQS on November 4, 2016
MTD Products is one of IQS's longest standing customers - so thank you, Michelle, for sharing your experience with IQS. Our technical support team loves to hear that you are rating them with an A+. To keep up to date with customer announcements and helpful tips, visit the Support Center anytime. We look forward to serving MTD for many more years.
Source: Capterra
November 2, 2016
Kathy L.
Quality systems
Aviation & Aerospace, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Source: Capterra
October 26, 2016

“Good Product”

OverallIQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.
Proscapabilities
Consnot user friendly
Recommendations to other buyersmake it easier to navigate

Vendor Response

By IQS on October 31, 2016
Thank for the review, Kathy. IQS's most recent version -- IQS on the Trubox¿ platform -- is designed to ease the user experience, as we've learned that user adoption is one of the biggest challenges for the manufacturing industry. Our aim is "quality for all". Please reach out to your sales contact to see all that the newest version of IQS can do for your company.
Source: Capterra
October 26, 2016
James B.
QA Data Admin & IQS Admin
Consumer Goods, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
January 4, 2017

“Good Software but Clunky”

OverallData entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster. Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.
ProsOverall a good system.
ConsAs stated above, clunky data entry and hard to maintain inspection plan changes.
Recommendations to other buyersBe very clear as to what you want to do and find a long-time user outside of IQS to discuss issues with (call me!)

Vendor Response

By IQS on January 11, 2017
Hello, James. Thank you for taking the time to review the IQS software. As you may be aware, IQS has made great strides in the user experience with more recent versions of the software. Your sales and customer service teams have been contacted and are willing to offer your team the opportunity to see the newest capabilities and UI of IQS on the Trubox platform. As always, please access the Customer Support Center for technical updates and a channel in which to communicate with IQS.
Source: SoftwareAdvice
January 4, 2017
Steve L.
Sr. Quality Engineer
Oil & Energy, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 15, 2016

“IQS Review”

OverallI use IQS for Supplier Quality every day, the AVL, Supplier Nonconformances etc. I love the new version.
ProsEase of use.
ConsSupplier Audit Checklists - Cannot see the whole question.
Recommendations to other buyersNo.

Vendor Response

By IQS on November 15, 2016
Steve, we appreciate you taking the time to review IQS on Capterra. Supplier Quality is a hot spot and IQS focuses on this functionality. We are pleased that Curtiss-Wright has benefited from the use of the functionality within the IQS software. Be sure to login to the Support Center to share your wisdom with other IQS customers who are just beginning their implementation of Supplier Quality.
Source: Capterra
November 15, 2016
Jim B.
QA Database Administrator
Consumer Goods, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
July 11, 2017

“Very nice software”

ProsSetting up devices such as gages and setting up inspection plans is very easy to do. The skip lot system works like a charm.
ConsThere should be a way to have "master" characteristics that can be linked to inspection plans for assemblies that use multiple component part drawings. This would allow a change to be made in one place on a sub-assembly that would be pushed into all the assemblies they are part of.
Source: SoftwareAdvice
July 11, 2017
Trenda R.
PRC
Automotive, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
November 2, 2016

“Review of IQS Quality Management Software”

OverallI work with IQS Software daily, the benefits make my job duties so much easier, the automatic notifications for items save me so much time. The Software has allowed my company the ability to organize everything from audit reports to PPM tractability
ConsLittle hard to navigate and learn

Vendor Response

By IQS on November 4, 2016
We are pleased to hear how IQS has saved you time, Trenda - thanks for taking a moment to comment on the benefits of the IQS software to AGC Automotive. It's wonderful to note that you would also recommend IQS to others.
Source: Capterra
November 2, 2016
Anton G.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
October 13, 2016

“QMS, Maintenance, Training, ECRs, Complaints, and more - all in one place”

OverallBased on our years of experience with IQS software, we feel that it's a very capable software with more and more benefits realized the longer it's used. Highlights include customized screens, auto and manual emails, reporting limited by your imagination only, integration with any ERP system, and a password-protected approval structure to support all industries incl. highly regulated ones. IQS is a truly versatile system. Tsubaki uses it to manage complaints, employee training, external/internal/supplier audits, equipment maintenance, nonconformances, CA/CI/RP projects, calibrations, supplier accreditations (ISO certs etc.), engineering change requests, floor inspections, APQP elements, track quality costs. And we're not even close to using all features of the system. The interconnectivity of IQS modules is another strength which simplifies data entry and saves time. Over the years, IQS Inc. offered us great support, provided by a number of long-term employees. I recommend IQS to any organization that is looking to make a transition to a unified EQMS data management system that reduces costs and offers additional capabilities such as modules to manage maintenance and training.

Vendor Response

By IQS on October 31, 2016
Wow, Anton - thanks for being a raving fan of our employees and the IQS quality management software system. US Tsubaki is a true success story for how to build a culture of quality throughout a corporation. Your influence within the IQS customer community is greatly valued. The US Tsubaki success story is located here if you'd like to watch. http://bit.ly/2e8XwjH
Source: Capterra
October 13, 2016
Jill J.
Quality System Engineer
Electrical/Electronic Manufacturing, 1001-5000 employees
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
October 10, 2017

“Very, VERY happy and grateful to find IQS through softwareadvice.com. Thank you!!!!”

OverallWe are still configuring the system, so if you would like to check back with us in 4-6 months, the system will have been configured, tested, and released to our management and employees for daily use. By that time we will have a more thorough review and data to share.
ProsThe IQS eQMS is fully configurable by us, so we are able to build it to match our current QMS procedures and process flows, while also improving them via the IQS eQMS. The costs and cost structure were much more reasonable compared to their competitors.
ConsThe only con so far is that IQS eQMS is on a new and improved platform and their documentation needs to catch up; in the meantime though they fully make up for it by being very helpful and available as we work to configure our system.
Reviewer Source 
Source: SoftwareAdvice
October 10, 2017
Mary D.
Shop Floor Manager
Oil & Energy, Self-employed
Used the software for: 2+ years
Overall Rating
3.5/5
Ease of Use
3/5
Customer Service
4.5/5
Features
3.5/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
May 22, 2015

“Implemented IQS within organization”

ProsI like that all of our QMS is maintained within one system instead of scattered throughout our internal network. Everyone has easy access.
ConsNot always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.
Recommendations to other buyersUtilize the great customer service and customer network within IQS. Talk to existing customers to learn best practices.

Vendor Response

By IQS on January 11, 2017
Thank you for the review, Mary. Your feedback is valuable to IQS. We are pleased to see you encouraging others to speak to other users of IQS ¿ and the User Group Meetings are the best place to do that face-to-face. Be sure to visit the Customer Support Center for other opportunities to connect with peers and learn about ways to best utilize the IQS software.
Source: SoftwareAdvice
May 22, 2015
Shawn H.
Quality Assurance Manager
Automotive, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: Capterra
October 13, 2016

“Turn key system with all of the key functions I need.”

OverallUse of the IQS system to control my calibration system has proven to be very effective. The efficiency in which I can designate given task due dates with the instruction for what is needed is a key area of use for my organization.
ProsEase of use

Vendor Response

By IQS on October 13, 2016
We appreciate you taking the time to comment as to how the IQS gauge calibration application has impacted your job, Shawn. NMHX Trim USA may benefit from looking into additional modules within the enterprise quality management suite of products. Please contact your sales rep (Brian at 440.788.2733) for more information or visit iqs.com.
Source: Capterra
October 13, 2016
James B.
QA Data Admin & IQS Admin
Consumer Goods, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
September 5, 2018

“Best QA Software Available”

OverallAfter 13 years with IQS my company switched over to SAP and the complexity of SAP makes me wish we were back on IQS. SAP offers no easy way to do searches and what is one or two steps in IQS is as many as 20 steps in SAP. If you have IQS stick with it
ProsIt is easy to set up products and devices and doing searches is very easy to do. Be nice if exporting data could be done directly into Excel and was faster.
Consno real complaints other than suggestions I made in previous reviews concerning inspection plan setup.
Reviewer Source 
Source: SoftwareAdvice
September 5, 2018
Laura M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Source: Capterra
October 13, 2016

“IQS Organizes everything!”

OverallIQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!

Vendor Response

By IQS on October 13, 2016
Laura, thank you for taking your time to review IQS and your experience with not only our QMS software but our services team as well. NSK Industries has been a customer for several years and has been really able to make the IQS application work for the organization. Be sure to check out the customer support center for the community forum, documentation and special announcements.
Source: Capterra
October 13, 2016
Ray H.
Operations Manager
Mining & Metals, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3.5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
August 11, 2015

“New Customer”

ProsThe implementation and general service support has been outstanding!
ConsWould like to see a little more emphasis in efficiency of use for power users. Although, the new version may have addressed this.
Recommendations to other buyersWrite down all the features you are in need of, and would like, before evaluating software.

Vendor Response

By IQS on January 11, 2017
Ray, thank you for reviewing IQS. Qual-Fab is a valued customer of IQS, and we are pleased that you have rated Customer Support with 5 stars. If you would like to see the most recent changes to IQS on the Trubox platform, please reach out to customer service or your sales manager for a demonstration. IQS has taken the user experience to new heights, and we love to share the capabilities.
Source: SoftwareAdvice
August 11, 2015
Lin L.
ISO Auditor
Electrical/Electronic Manufacturing, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
April 12, 2018

“IQS Demos”

ProsThis product has all the modules that our company needs. We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.
ConsCan't think of any at this time. It will be a great tool for document control, auditing, corrective actions, no more spreadsheet for every little thing.
Reviewer Source 
Source: SoftwareAdvice
April 12, 2018
Sue D.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Source: Capterra
November 2, 2016

“IQS New User”

OverallWe are currently still developing and adding our documentation but I have found it to be a great product. We plan to do rollout to the employees in a few weeks and the feed back from a few of them are impressed with the features and functionality that's offered. The Doc View is a great tool in order to access documents without needing to use a license. I would recommend this software to others interested in it.

Vendor Response

By IQS on November 4, 2016
Thank you for taking a moment to review IQS on Capterra, Sue. Concepts NRC is a new customer but it is great to hear that the adoption of the IQS QMS software is moving along and the document control module and its viewer are particularly helpful to your organization. Please login to the Support Center for helpful documentation and customer news as you continue your IQS implementation.
Source: Capterra
November 2, 2016
Shane G.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
November 2, 2016

“Exceeded our expectations”

OverallFrom training through implementation our expectations were exceeded. This software has allowed our quality system to be much more efficient and useful. Gone our the days of chasing data to populate spreadsheets. Overall a great experience.

Vendor Response

By IQS on November 4, 2016
Shane, your enthusiasm for the IQS quality management software is apparent, and we are just as excited as to the adoption of IQS within NSK Industries. As you know, our services teams are top-notch and are here to help your organization. The Support Center is another great resource for customer interaction - check it out when you have a moment. Thanks for taking the time to review IQS and the software!
Source: Capterra
November 2, 2016
Frank M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
November 2, 2016

“IQS has top notch support”

OverallWe have been an IQS user for several years. in my experience the IQS support team is excellent. They have always gone the extra mile to help with installs and answering any questions we have.

Vendor Response

By IQS on November 4, 2016
Your testimony to the excellent quality of our technical team is music to our ears, Frank. Thank you for sharing your experience. As always, please login to the Support Center for up to date customer announcements and general support. US Tsubaki is a valued IQS customer, and we hope to meet your high expectations for years to come.
Source: Capterra
November 2, 2016
Jonelene V.
Office admistrator
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 25, 2018

“IQS help us obtain ISO certificate ”

OverallGreat help.
ProsFor a Business having their 1st ISO certification, having IQS is really a good help to our Quality engineer. It is easy to use even I am not a quality engineer I can easy understand the data.
ConsNothing negative I can say of so far. It is really a good help to get all ISO documents in one place.
Reviewer Source 
Source: SoftwareAdvice
April 25, 2018
Krishna D.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
3/5
Value for Money
2/5
Source: Capterra
November 2, 2016

“IQS Customer feedback Review”

OverallIQS is very good and structured but has limited flexibility if you want to change things. From my perspective, no two companies operate in the same way which means Quality management is different in different sectors and IQS has the same structure for all. Apart from that IQS is a great software to systematize your quality organization and bring structure to the company processes, practices and protocols

Vendor Response

By IQS on November 4, 2016
Krishna, thank you for taking the time to comment on your experience. You may be a interested in the flexibility of the newest version of IQS built on the Trubox platform. Your comments have been passed on to your customer support team so that they are aware that you might be ready to investigate it further. In the mean time, your company's testimonial is available on our website here if you'd like to take a peak. http://bit.ly/2fpx8NQ
Source: Capterra
November 2, 2016
Annette J.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
1/5
Customer Service
5/5
Features
2/5
Value for Money
3/5
Source: Capterra
October 13, 2016

“Wishing the User Interface had gone through a proper UX process”

OverallI enjoyed working with the people at IQS - they were very helpful and prompt responders. The Software itself has great features - but could use a significant UX treatment. It's an expensive process ( minimum $80,000) but would really benefit the user and set IQS apart in the market.

Vendor Response

By IQS on October 31, 2016
Annette, thank you for taking the time to review IQS; we appreciate your input and your accolades as to the responsiveness of our service team. Since you commented on the UI, we'd like for you to reach out to your customer service rep (Renee B. 440.788.2734) to learn more about the newest version of the IQS application which made user experience a top priority and places personalization control in the hands of the customer. Information is also available by logging into the IQS customer support center.
Source: Capterra
October 13, 2016
Susan O.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
1/5
Customer Service
5/5
Features
2/5
Value for Money
2/5
Source: Capterra
November 2, 2016

“software not user friendly”

OverallSoftware is not user friendly and freezes up often The reports are often confusing and missing data because we are not sure what needs input where the training classes have not been real helpful as they are more general and not specific to our needs

Vendor Response

By IQS on November 4, 2016
Thank you for taking the time to communicate with us. Susan, your concerns are being evaluated by our services team, and they will be reaching out to chat about the details and the nature of these challenges. In the meantime, please check in to our Support Center to directly communicate with tech services. Your customer service representative will also follow-up with you regarding your organizations education on the software.
Source: Capterra
November 2, 2016
Scott W.
Quality Specialist / Environmental Management Rep
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
September 29, 2015

“The software is detailed and yet simplistic to use.”

OverallThe software is easy to learn and teach to others. Navigation throughout the software has a nice flow. The reports in the module are easy to use and find. The ability to customize reports as needed. If all sections of a module are not utilized there is currently not a way to remove those sections.
Source: Capterra
September 29, 2015
Don B.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
1/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
3/10
Source: Capterra
November 15, 2016

“IQS Survey”

OverallBug fixes and development issues take forever to complete or remain unresolved. Attention to detail and assuring customer satisfaction have tapered off dramatically, in the past year.

Vendor Response

By IQS on November 17, 2016
Don, your issues have been passed on to your customer service manager who will reach out to you to discuss your challenge; hopefully, there will be a speedy and complete resolution. Please use the Support Center located on iqs.com for direct communication with the IQS technical support team so your needs and concerns are addressed. If you have a positive resolution, please consider adjusting your review of IQS on this site.
Source: Capterra
November 15, 2016