# Relenta Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Relenta Software - reviews, pricing plans, popular comparisons to other Task Management products and more.

Source: https://www.capterra.com/p/41992/Relenta

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# 

 Relenta Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Relenta

## What is Relenta?

Relenta is an email-based contact management tool that allows small teams to handle a large number of customer interactions. Relenta is the cross between email, contact manager, email marketing, CRM, calendar and your personal secretary. Relenta allows you to accelerate sales, raise awareness through email marketing campaigns, and deliver personalized service to each and every customer despite the small size of the team.

## What is Relenta used for?

[Social CRM Tools](https://www.capterra.com/social-crm-tools-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Task Management](https://www.capterra.com/task-management-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$49

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Relenta?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.relenta.com&name=Relenta)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Relenta

4.9 (33)

VS.

[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$49

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (32)

Ease Of Use

4.0 (18,116)

Value For Money

4.6 (31)

Value For Money

4.0 (12,803)

Customer Service

4.9 (30)

Customer Service

4.1 (14,034)

## Relenta alternatives

[4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[Shape](https://www.capterra.com/p/173673/SetShape/)

[4.7 (44)](https://www.capterra.com/p/173673/SetShape/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173673/SetShape/)

[Kommo](https://www.capterra.com/p/120048/amoCRM/)

[4.4 (203)](https://www.capterra.com/p/120048/amoCRM/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/120048/amoCRM/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Support

Provide online support for your customers through live chat or help desk functionality

Relenta 23 features

Application programming interface that allows for integration with other systems/databases

Notifications/alerts for upcoming events or tasks

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Tools designed to streamline the process of lead generation and management for sales teams

Plan daily routes to optimize employee scheduling and provide directions

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

4.6 (8)

4.6

Based on 8 reviews

## Pricing

Value for money

4.6 (31)

Free Trial

Relenta

$49.00

Per User,Per Month

It includes:

-   Contact Management
-   Email Management
-   Email Marketing
-   Email Open/Click Alerts via Sendgrid
-   Integration With 500+ Apps via Zappier and Personal Training and Support
-   Sales Deals
-   Shared Calendar

Value for money

4.6 (31)

4.6

Based on 31 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (30)

4.9

Based on 30 reviews

## User reviews

Overall rating

4.9

Based on 33 reviews

Filter by rating

5(30)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Managing Member

Real Estate

### "Relenta is "Relentless" at making your customer relations better!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 26, 2019

So far, all is well! Nothing but smooth sailing!

Pros

I like that there is a 14 day no hassle trial, and easy ways to pay once you enjoy using their software.

Cons

Nothing so far has been a negative! Looking forward to the relationships built with this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lee W.

Mortgage Operations, Business Development, Origination

### "Relenta Rock!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2018

Pros

I've used Relenta for a number of years - the developers are always improving it. Relents is an easy to use Contact Relationship Manager, Relenta is a drip email campaign manager, Relenta is an autoresponder, relenta can be a shared database. Relenta brings a number of primary functions together into one easy to use web based application. I use Relenta for business development, holding clients hand through the process, and communication after the sale. At previous companies I also used Relenta for HR communication for on boarding and regular communication with employees. Because Relenta allows you to create groups and multiple databases you have a lot of ways to build and manage communication channels.

Cons

Could more API connections - (Relenta uses REST not that difficult to build or is inexpensive if you need something custom.)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Larry D.

CEO

Leisure, Travel & Tourism

### "Love this service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2017

I spent many months looking for an email solution. Read many great reviews and after testing other systems knew Relenta would work for me. What I did not know was how well. Relenta is the cornerstone of my business and I have not even used many of the features.

Pros

The ease of tracking emails and it practically acts as a knowledge database for me.

Cons

Some additional programs that could link to it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WR

William R.

### "Single most important software for email productivity, customer relationship, task management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 1, 2017

The Relenta software intelligently brings together 4 key items necessary to manage email communications: email activity, customer/contact, action (tasks) and time (events). I could never understand how to effectively incoming emails and necessary follow-up in a meaningful way. I started using Relenta in 2009 and have not looked at another email system since then. This software has been the key to success in running a small, rapidly changing business operation of 1 to 6 independent contractors (local office which is part of a national non-profit educational organization). The software is the center of my business communications and allows me to augment activities associated with our corporate CRM (Netsuite) system. It is non-intrusive and adaptable to changing circumstances. Key advantages: 1) Track incoming requests for service (emails and phone calls); set reminders for follow-up (meetings; phone calls, etc); activity is always tied to a contact and a calendar date/time) 2) Easily review/update daily, weekly, monthly calendar of events 3) Use mobile device to monitor/update activity using Relenta 4) Lookup contact and immediately see all activities (emails, events, phone calls, etc) 5) Create lists for tracking attendance at weekly events (public lectures; event schedules with multiple attendees). All events can also be easily linked to multiple contacts for effortless follow-up; 6) Send HTML newsletters 7) there is so much more but it all occurs seamlessly and without effort; so that I can focus on the business instead of the technology. 8) The Relenta team is always brilliant and friendly! 9) I also use Relenta to manage my personal (family) email activities and events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rowland S.

CEO

Maritime

### "Does it for me..."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 26, 2017

Easy to use with great support. As a web based email client it's been a dependable friend for 5+ years...

Pros

Easy to use and configure.

Cons

Being web based, adding images is a pain, but possible as attachments

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IR

Irina R.

### "Fantastic productivity tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 28, 2016

Relenta's big shortcoming is the lack of built-in reporting. We are forced to export contacts in Excel and generate reports there. Other than that, it is the most valuable tool in our company and because of that I give it all 5 stars across the board. I cannot imagine going back to "normal" Inbox like Gmail. Our business relies almost exclusively on email for communication. We don't have a huge contact database, just a few dozen contacts, but each relationship is exceptionally valuable and maintaining relationships is where Relenta shines. It keeps everything so well organized that I sometimes forget that we even have a CRM meaning that unlike other CRMs that I've personally used in the past, Relenta doesn't create any extra work. So basically on a day-to-day level just feels like emailing and using calendar for tasks and events/notes. To summarize, Relenta is a very powerful CRM system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Dmitry R.

### "Excellent and easy to use CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 18, 2016

Our international trade business has three locations and 15 employees in different time zones. Relenta helps us keep all our activities in sync. The Contact Timeline feature is absolutely essential because everybody can see the email correspondence between the contact and everyone else on our team. If your business depends on email for efficient operations I highly recommend Relenta.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

Rod L.

President

Financial Services

### "Make it Happen Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 14, 2016

We have enjoyed using Relenta now across 3 different companies. What I have enjoyed most is that Relenta continues to add features and functionality to make staying in contact with our customers easy and effective.

Pros

Having a total view / understanding of what is happening with our customers.

Cons

We always want more now! :) I think this is the ying and yang of all software. What I'd like to see them add is more API supported apps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vadim D.

Freelancer

Information Technology and Services

### "All in one email, calendar and contact manager/CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 8, 2016

Replaces the need to have separate apps and logins for things we do every day, such as team email and communication, contacts, calendar, meetings management.

Pros

Extremely easy to use

Cons

No managerial reporting

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing and Advertising

### "Easy to use tool that helps me organize"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 15, 2015

Relenta is an easy to use tool that helps me keep my daily activities organized. I especially like the Departments feature which allows me to switch between different projects without having to log out and log back in.

Pros

Easy to use tool with nicely organized features and intuitive UI

Cons

I would like if possible to use this in offline mode as well..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/41992/Relenta/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)