---
title: "Visual Intelligence Portfolio Suite Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Visual Intelligence Portfolio Suite Software - reviews, pricing plans, popular comparisons to other Government products and more."
source_url: "https://www.capterra.com/p/42349/Visual-Intelligence-Portfolio/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Visual Intelligence Portfolio Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Visual Intelligence Portfolio Suite

## What is Visual Intelligence Portfolio Suite?

Visual Intelligence Portfolio (VIP) Suite is financial ERP software for local governments and utilities, developed by Software Solutions, Inc. It includes the following products: VIP Accounting, VIP Payroll & Human Resources, VIP Budgeting & Analytics, VIP Utility Billing, and VIP Accounts Payable Automation. These products can be hosted on the VIP Cloud platform to allow for cybersecurity, daily data back-ups, and remote capabilities.

## What is Visual Intelligence Portfolio Suite used for?

[Government](https://www.capterra.com/government-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Visual Intelligence Portfolio Suite?[Manage this product listing](https://www.g2.com/products/visual-intelligence-portfolio-suite/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Visual Intelligence Portfolio Suite

4.7 (73)

VS.

[4.7 (2,930)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (73)

Ease Of Use

4.7 (849)

Value For Money

4.6 (61)

Value For Money

4.5 (766)

Customer Service

4.9 (72)

Customer Service

4.5 (808)

## Visual Intelligence Portfolio Suite alternatives

Highest Rated

[4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/)

Starting price

$1500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)

[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/248680/NEOGOV/)

[OpenGov Permitting & Licensing](https://www.capterra.com/p/201678/Permitting-and-Licensing/)

[3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

69%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201678/Permitting-and-Licensing/)

[i3 Public Sector](https://www.capterra.com/p/10017931/i3-Public-Sector/)

[0.0](https://www.capterra.com/p/10017931/i3-Public-Sector/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017931/i3-Public-Sector/)

## FAQs about Visual Intelligence Portfolio Suite

Overview

### What problems does Visual Intelligence Portfolio Suite solve?

Visual Intelligence Portfolio Suite solves paper-based purchasing, slow invoice approvals, fragmented financial data, and limited audit visibility through electronic workflows, attached documentation, role-based access, and ready-to-run reports. Finance, payroll, purchasing, department managers, and municipal auditors benefit from faster payment processing, real-time account access, automated calculations, and remote collaboration.

Answer based on 48 reviews

Overview

### Which roles and teams benefit most from Visual Intelligence Portfolio Suite?

Visual Intelligence Portfolio Suite is most used by finance directors, fiscal officers, and audit teams that need oversight of budgets, financial records, and compliance activities. Payroll and accounts payable staff use it to manage payment-related processes, while HR managers and office administrators support personnel, payroll coordination, and operational reporting.

Answer based on 73 reviews

Overview

### What company size and industries is Visual Intelligence Portfolio Suite built for?

Visual Intelligence Portfolio Suite serves small public sector organizations, with 66% of reviewers from small businesses and Government Administration representing 84%. It is intended for cities, counties, townships, utilities, water districts, park districts, and libraries; midsize organizations account for 30%, and Government is the most common use case at 86%.

Answer based on 73 reviews

Features and Usability

### What are the key features of Visual Intelligence Portfolio Suite?

Visual Intelligence Portfolio Suite includes reporting and statistics for departmental reporting and public-record needs, plus workflow management for configurable approval scenarios, request tracking, and email notifications. Access controls and permissions restrict functions and menus by user, while document management supports historical records and exports. Billing and invoicing tracks payment requests through approval processes.

Answer based on 23 reviews

Overview

### What can the VIP System do for local government operations?

Visual Intelligence Portfolio Suite centralizes finance, payroll, documents, and workflows for daily local government operations. County and municipal teams value cloud access, automated processing, drill-down grids, and departmental visibility. Implementation and chart-of-accounts changes require training, while some users want more deletion options, timekeeping, and column choices.

Answer based on 48 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Visual Intelligence Portfolio Suite?

Visual Intelligence Portfolio Suite offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that new staff and occasional computer users can learn navigation quickly because modules share consistent layouts. Administrators and users starting from scratch may need more time, classroom instruction, sandbox practice, and implementation support.

Answer based on 25 reviews

Getting Started and Support

### What customer support options does Visual Intelligence Portfolio Suite offer, and how do users rate the experience?

Visual Intelligence Portfolio Suite offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support staff as helpful, patient, and knowledgeable, with many tickets resolved quickly and clear guidance provided. Some users report delayed responses during urgent payroll or check-processing issues, when waiting can interrupt work.

Answer based on 28 reviews

Security

### How easy is departmental data entry and access control?

Visual Intelligence Portfolio Suite supports department-level entry with linked screens, attachments, drop-down fields, and shared visibility into transactions. Local government staff value monitoring entries and giving dispersed departments access to current information. Administrators may face a learning curve with permissions, user setup, embedded defaults, keyboard navigation, and certain employee or time-entry workflows.

Answer based on 19 reviews

Features and Usability

### How well does it handle financial and payroll reporting?

Visual Intelligence Portfolio Suite offers accessible financial, payroll, and transaction reports, with grids and customization helping departments retrieve live information. Finance teams appreciate paperless access, saved outputs, and auditor-ready records. However, report menus can feel crowded, parameters may not remain visible, and specialized exports or combined analysis can require extra reports or tools.

Answer based on 21 reviews

## Features

AI summary

Based on 287 Government reviews

Capterra data shows that buyers of government software rank the following features as their top priorities:

-   **Financial Management** (**75%** of reviewers rated this feature as critical)
-   **Workflow Management** (**44%**)
-   **Activity Dashboard** (**39%**)

Visual Intelligence Portfolio Suite supports all three of the features reviewers value most: **Financial Management**, **Workflow Management**, and **Activity Dashboard**. Together, these capabilities help organizations manage budgets more accurately, coordinate processes across departments, and track performance in real time, allowing teams to make informed decisions and keep public sector work on schedule.

Financial Management

4.7 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Activity Dashboard

4.6 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Compliance Management

4.6 (23)

91.30% of 23 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Purchasing & Receiving

4.7 (19)

100.00% of 19 reviewers that rated this feature as important or highly important

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Access Controls/Permissions

4.7 (30)

96.67% of 30 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Reporting & Statistics

4.5 (45)

100.00% of 45 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Visual Intelligence Portfolio Suite 63 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automatic Backup: Data is backed up automatically to prevent data loss
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Electricity: Utility billing for electricity
- For Natural Gas: Utility billing for natural gas
- For Trash: Utility billing for trash/garbage
- For Water: Utility billing for water
- Forecasting: Form predictions based on past and present data/trends
- General Ledger: Centralized accounting record which tracks all financial transactions
- Historical Reporting: Information, data and reports that are being tracked over time
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems
- Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Non-Metered Billing: Process billing for a product/service with a fixed monthly charge
- Online Payments: Accept and process online payment transactions
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Reminders: Reminders sent for balance/payment due
- Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Printing Services Integration: Outsource printing services to a third party
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Refund Management: Oversee the process of issuing refunds
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (73)

4.6

Based on 73 reviews

## Pricing

Value for money

4.6 (61)

### Starting price

Free trial not available

Value for money

4.6 (61)

4.6

Based on 61 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (72)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (72)

4.9

Based on 72 reviews

## User reviews

Overall rating

4.7

Based on 73 reviews

Filter by rating

5(53)

4(19)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JC

Jenny C.

Deputy Auditor Payroll Clerk

Government Administration

### "Year End Assistance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 30, 2026

Pros

Ease of reporting and Excellent customer support. \[sensitive content hidden\] were very knowledgeable and resolved my issue in very little time. They are the BEST!!!!

Cons

I can't say I have any cons concerning VIP. Everyone I have dealt with has been helpful and resolved my issues.

Switched from

[Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/)

Updated our system to a more user friendly up to date program.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 9, 2026

Thanks for the feedback! Love to hear it!

TB

Trena B.

FISCAL DEPUTY

Government Administration

### "VIP 2025 Washington County"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 23, 2026

Implementation went great \[sensitive content hidden\] were great teachers and still are when needed. Very understanding and helpful. We are not really a year in yet so we will see in a few months. End of year went well also. In all VIP is has advanced our County in positive way.

Pros

The ease of drilling down into a person or account. We like the cloud and not using paper. Everything is stored on the cloud. Payment requests have all information attached to the request. The search function is easier. The reports are user friendly. Export to Excel is a much needed advantage.

Cons

That more history is not carried over. Sometimes it is really slow. Loading sometimes takes forever and times out.

Switched from

[Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/)

Needed to update as Egov was getting old

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 29, 2026

Thanks for your feedback!

TF

Tasha F.

Chief deputy

Government Administration

### "Kalahari resorts"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 23, 2025

overall, I would do good to great, customer service when opening a ticket is great with response time

Pros

I like the Ease of navigating through screens, and the hyperlinks to take you to other areas without going back to menu

Cons

The Reports can be hard to read and I don’t like how the parameters disappear after you run a report

Switched from

[Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/)

Egov was outdated and hard to move around

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 28, 2025

Thanks for the honest feedback! We appreciate it.

RH

Rayne H.

Accounts receivable

Government Administration

### "Helpful staff for support! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 22, 2025

It was positive and a good move for us. I continue to learn different parts of the software. Everyone is so nice !

Pros

So much faster and more efficient than our old system when I do billing. The support staff are so helpful and nice.

Cons

We went live at an unforeseen bad time for us but we made it work. With that, it took a long time for transition.

Switched from

[Banyon Fund Accounting](https://www.capterra.com/p/137989/Banyon-Fund-Accounting/)

Two of us could not be on it at the same time.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 28, 2025

Thank you for the review! We're happy you're able to be on the system at the same time now.

SS

Shelly S.

Director of Finance

Government Administration

### "Best decision I made to convert to VIP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2025

Wonderful, could not be happier that I made the conversion. The system has been everything I had hoped and more. The team at SSI are so great to work with, not only very knowledgeable but also friendly and quick responders.

Pros

It was easy to use and there are a lot of resources available to help you figure things out. When I am stuck, there is always something available to help. The grids are so easy to use even for managers that don't regularly use computers.

Cons

The only con I can say is having to run reports in a different system, not really a con just a nuisance. I mostly use the grids so I don't have to go run reports but they are there if I need them.

Switched from

[Tyler Municipal Justice](https://www.capterra.com/p/80256/Incode/)

We were using Munis through our county system and wanted to be independent.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

August 14, 2025

Thanks for the kind review! We appreciate you. And please reach out to us about the reporting "nuisance". We'd love to help out!

BA

Brenda A.

Payroll Clerk

Government Administration

### "Change isn't always so bad!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

July 8, 2025

At first it was a nightmare. The process has been made much more tolerable with the guidance and help of Eunice and Mitchell!

Pros

The accessibility of reports. There is no longer a reset at the end of the month to remember. Errors are somewhat easier to correct.

Cons

I do not like the Time Entry function that automatically fills the time in. I would rather still enter it manually. Not being able to delete certain transactions. Year End Process can be challenging.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 9, 2025

Thanks for the review, Brenda! We know that implementing new software can be tough. But we're glad that you pushed through and are finding the process easier. Especially with guidance from our customer support. Here's to a brighter future each day!

CJ

Cat J.

Human Resources Manager

Government Administration

### "The upgrade we need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 3, 2025

It's been a great tool to use daily. The automation helps greatly with interdepartmental workflow as well as our day to day workflow.

Pros

Availability via the cloud, ease of use, integration with other system, reporting capabilities, ability to provide auditor and other users access to the system.

Cons

Lack of reporting capability for file export to vendors for benefit enrollment. The lack of capability of deleting an employee if a duplicate entry is made, even via support ticket.

Switched from

[Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/)

In order to make the system more accessible via the cloud as well as streamlining the purchasing, budgeting process. Providing the different department the ability to enter their information directly into the system.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 7, 2025

Thanks for the feedback! We appreciate the detail. We consistently try to improve our software, so this helps!

LM

LISA M.

Asst Office Mgr. and Payroll

Consumer Services

### "VIP Survey"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2025

I have enjoyed the program. I am working on trusting myself instead of second guessing myself with the program. The program has reduced the time for payroll prep a great deal.

Pros

I am still familiarizing myself with the program; however, I have enjoyed the ease of moving from preparing payroll to going directly to the accounts payable to pay invoices.

Cons

I am not a fan of the grids at this time. I am looking forward to learning more on how to use these at the conference. I believe if I understand them more I will be able to utilize better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 3, 2025

Thanks for the feedback! We're confident that once fully acclimated to the system, you'll love the grids. At least, that's what we've heard from other customers.

PB

Patricia B.

Deputy Clerk Treasurer

Government Administration

### "eGov to VIP software conversion City of Bryan"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 30, 2025

Positive - Change is always difficult especially when converting data from an old to a new system but overall, through dedicated training for the specific modules, it was a challenging but rewarding experience. We received good support from the implementation team. Kudoos to them for holding our hand through the process

Pros

Focus on less paper transactions with FM information readily available. Training through the Zoom sessions was instructive and well guided. There is always a learning curve but navigation of VIP was consistent thru the different modules and support was there thru phone calls, emails, and online support documents. Our implementation consultants were very patient and helpful during the learning process.

Cons

The timing of going live was stressful as we went live 12/1/2025. Changing to a new system ( also a new chart of accounts) was not easy with that timeline but probably would have been that way no matter when we went live. Sometimes it was difficult to set up training sessions for various reasons that seemed to cause delays in the process. In regard to the software, reports (for me) were initially hard to find ( in regard to monthly reports) too many options, part of the learning curve.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

July 1, 2025

Thanks for the honest feedback! We're always trying to make the process easier for customers, and this kind of feedback is extremely valuable.

PB

Paige B.

Fiscal Officer

Government Administration

### "Washington County Auditors Office "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2025

Going from Egov to VIP was a learning curve but the team we had helping us was great! From the weekly zoom meetings to answering any questions we had while we are practicing in the sandbox they were able to have us ready for when we went live.

Pros

Going paperless was a big thing for us! Being able to give our departments more freedom to run there own reports with live information was also a great addition.

Cons

The biggest issue for us was we had to do a complete chart of accounts renumber. VIP was great with helping us through and answering any questions we had it was just a huge adjustment for us to have to get use to.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

June 18, 2025

Thanks for the review! We appreciate you!

[View all Reviews](https://www.capterra.com/p/42349/Visual-Intelligence-Portfolio/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[NEOGOV vs Visual Intelligence Portfolio Suite](https://www.capterra.com/compare/42349-248680/Visual-Intelligence-Portfolio-vs-NEOGOV)