# Visual Intelligence Portfolio Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Visual Intelligence Portfolio Suite Software - reviews, pricing plans, popular comparisons to other Government products and more. Source: https://www.capterra.com/p/42349/Visual-Intelligence-Portfolio --- # Visual Intelligence Portfolio Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Visual Intelligence Portfolio Suite ## What is Visual Intelligence Portfolio Suite? Visual Intelligence Portfolio (VIP) Suite is financial ERP software for local governments and utilities, developed by Software Solutions, Inc. It includes the following products: VIP Accounting, VIP Payroll & Human Resources, VIP Budgeting & Analytics, VIP Utility Billing, and VIP Accounts Payable Automation. These products can be hosted on the VIP Cloud platform to allow for cybersecurity, daily data back-ups, and remote capabilities. ## What is Visual Intelligence Portfolio Suite used for? [Government](https://www.capterra.com/government-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 73 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visual Intelligence Portfolio Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mysoftwaresolutions.com&name=Visual Intelligence Portfolio Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visual Intelligence Portfolio Suite 4.7 (73) VS. [3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (73) Ease Of Use 3.8 (849) Value For Money 4.6 (61) Value For Money 3.8 (766) Customer Service 4.9 (72) Customer Service 3.8 (808) ## Visual Intelligence Portfolio Suite alternatives [4.7 (2,794)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Highest Rated [4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/) Starting price $1500.00 Per User, Per Month [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) [4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/248680/NEOGOV/) [Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) [4.4 (27)](https://www.capterra.com/p/80839/CityWorks/reviews/) Starting price $1995.00 Per User, Per Month [Learn More](https://www.capterra.com/p/80839/CityWorks/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting & Statistics 4.5 (45) 100.00% of 45 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Access Controls/Permissions 4.7 (30) 96.67% of 30 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Workflow Management 4.6 (26) 111.54% of 26 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Document Management 4.6 (25) 96.00% of 25 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Billing & Invoicing 4.5 (24) 112.50% of 24 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Compliance Management 4.6 (23) 91.30% of 23 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Visual Intelligence Portfolio Suite 63 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Data is backed up automatically to prevent data loss Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Store and organize information about customers and previous interactions Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Graphical representation of data Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Plan, manage, and track the financial activities of an individual or organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Utility billing for electricity Utility billing for natural gas Utility billing for trash/garbage Utility billing for water Form predictions based on past and present data/trends Centralized accounting record which tracks all financial transactions Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Reminders sent for balance/payment due Charge fees or cut off service due to late/missing customer payments A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Outsource printing services to a third party Streamlining repetitive tasks and activities through automated and predefined workflows Plan and coordinate all the resources, costs and time needed to execute assignments Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Track/optimize rates in relation to usage Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (73) 4.6 Based on 73 reviews ## Pricing Value for money 4.6 (61) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (61) 4.6 Based on 61 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (72) 4.9 Based on 72 reviews ## User reviews Overall rating 4.7 Based on 73 reviews Filter by rating 5(53) 4(19) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jenny C. Deputy Auditor Payroll Clerk Government Administration ### "Year End Assistance" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 30, 2026 Pros Ease of reporting and Excellent customer support. \[sensitive content hidden\] were very knowledgeable and resolved my issue in very little time. They are the BEST!!!! Cons I can't say I have any cons concerning VIP. Everyone I have dealt with has been helpful and resolved my issues. Switched from [Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/) Updated our system to a more user friendly up to date program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2026 Thanks for the feedback! Love to hear it! TB Trena B. FISCAL DEPUTY Government Administration ### "VIP 2025 Washington County" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 23, 2026 Implementation went great \[sensitive content hidden\] were great teachers and still are when needed. Very understanding and helpful. We are not really a year in yet so we will see in a few months. End of year went well also. In all VIP is has advanced our County in positive way. Pros The ease of drilling down into a person or account. We like the cloud and not using paper. Everything is stored on the cloud. Payment requests have all information attached to the request. The search function is easier. The reports are user friendly. Export to Excel is a much needed advantage. Cons That more history is not carried over. Sometimes it is really slow. Loading sometimes takes forever and times out. Switched from [Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/) Needed to update as Egov was getting old Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2026 Thanks for your feedback! TF Tasha F. Chief deputy Government Administration ### "Kalahari resorts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2025 overall, I would do good to great, customer service when opening a ticket is great with response time Pros I like the Ease of navigating through screens, and the hyperlinks to take you to other areas without going back to menu Cons The Reports can be hard to read and I don’t like how the parameters disappear after you run a report Switched from [Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/) Egov was outdated and hard to move around Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2025 Thanks for the honest feedback! We appreciate it. RH Rayne H. Accounts receivable Government Administration ### "Helpful staff for support! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2025 It was positive and a good move for us. I continue to learn different parts of the software. Everyone is so nice ! Pros So much faster and more efficient than our old system when I do billing. The support staff are so helpful and nice. Cons We went live at an unforeseen bad time for us but we made it work. With that, it took a long time for transition. Switched from [Banyon Fund Accounting](https://www.capterra.com/p/137989/Banyon-Fund-Accounting/) Two of us could not be on it at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2025 Thank you for the review! We're happy you're able to be on the system at the same time now. SS Shelly S. Director of Finance Government Administration ### "Best decision I made to convert to VIP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 Wonderful, could not be happier that I made the conversion. The system has been everything I had hoped and more. The team at SSI are so great to work with, not only very knowledgeable but also friendly and quick responders. Pros It was easy to use and there are a lot of resources available to help you figure things out. When I am stuck, there is always something available to help. The grids are so easy to use even for managers that don't regularly use computers. Cons The only con I can say is having to run reports in a different system, not really a con just a nuisance. I mostly use the grids so I don't have to go run reports but they are there if I need them. Switched from [Tyler Municipal Justice](https://www.capterra.com/p/80256/Incode/) We were using Munis through our county system and wanted to be independent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 14, 2025 Thanks for the kind review! We appreciate you. And please reach out to us about the reporting "nuisance". We'd love to help out! BA Brenda A. Payroll Clerk Government Administration ### "Change isn't always so bad!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 July 8, 2025 At first it was a nightmare. The process has been made much more tolerable with the guidance and help of Eunice and Mitchell! Pros The accessibility of reports. There is no longer a reset at the end of the month to remember. Errors are somewhat easier to correct. Cons I do not like the Time Entry function that automatically fills the time in. I would rather still enter it manually. Not being able to delete certain transactions. Year End Process can be challenging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2025 Thanks for the review, Brenda! We know that implementing new software can be tough. But we're glad that you pushed through and are finding the process easier. Especially with guidance from our customer support. Here's to a brighter future each day! CJ Cat J. Human Resources Manager Government Administration ### "The upgrade we need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2025 It's been a great tool to use daily. The automation helps greatly with interdepartmental workflow as well as our day to day workflow. Pros Availability via the cloud, ease of use, integration with other system, reporting capabilities, ability to provide auditor and other users access to the system. Cons Lack of reporting capability for file export to vendors for benefit enrollment. The lack of capability of deleting an employee if a duplicate entry is made, even via support ticket. Switched from [Fabasoft eGov-Suite](https://www.capterra.com/p/178243/Fabasoft-DAM/) In order to make the system more accessible via the cloud as well as streamlining the purchasing, budgeting process. Providing the different department the ability to enter their information directly into the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2025 Thanks for the feedback! We appreciate the detail. We consistently try to improve our software, so this helps! LM LISA M. Asst Office Mgr. and Payroll Consumer Services ### "VIP Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2025 I have enjoyed the program. I am working on trusting myself instead of second guessing myself with the program. The program has reduced the time for payroll prep a great deal. Pros I am still familiarizing myself with the program; however, I have enjoyed the ease of moving from preparing payroll to going directly to the accounts payable to pay invoices. Cons I am not a fan of the grids at this time. I am looking forward to learning more on how to use these at the conference. I believe if I understand them more I will be able to utilize better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2025 Thanks for the feedback! We're confident that once fully acclimated to the system, you'll love the grids. At least, that's what we've heard from other customers. PB Patricia B. Deputy Clerk Treasurer Government Administration ### "eGov to VIP software conversion City of Bryan" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 30, 2025 Positive - Change is always difficult especially when converting data from an old to a new system but overall, through dedicated training for the specific modules, it was a challenging but rewarding experience. We received good support from the implementation team. Kudoos to them for holding our hand through the process Pros Focus on less paper transactions with FM information readily available. Training through the Zoom sessions was instructive and well guided. There is always a learning curve but navigation of VIP was consistent thru the different modules and support was there thru phone calls, emails, and online support documents. Our implementation consultants were very patient and helpful during the learning process. Cons The timing of going live was stressful as we went live 12/1/2025. Changing to a new system ( also a new chart of accounts) was not easy with that timeline but probably would have been that way no matter when we went live. Sometimes it was difficult to set up training sessions for various reasons that seemed to cause delays in the process. In regard to the software, reports (for me) were initially hard to find ( in regard to monthly reports) too many options, part of the learning curve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2025 Thanks for the honest feedback! We're always trying to make the process easier for customers, and this kind of feedback is extremely valuable. PB Paige B. Fiscal Officer Government Administration ### "Washington County Auditors Office " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2025 Going from Egov to VIP was a learning curve but the team we had helping us was great! From the weekly zoom meetings to answering any questions we had while we are practicing in the sandbox they were able to have us ready for when we went live. Pros Going paperless was a big thing for us! Being able to give our departments more freedom to run there own reports with live information was also a great addition. Cons The biggest issue for us was we had to do a complete chart of accounts renumber. VIP was great with helping us through and answering any questions we had it was just a huge adjustment for us to have to get use to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 Thanks for the review! We appreciate you! [View all Reviews](https://www.capterra.com/p/42349/Visual-Intelligence-Portfolio/reviews/) Popular comparisons [NEOGOV vs Visual Intelligence Portfolio Suite](https://www.capterra.com/compare/42349-248680/Visual-Intelligence-Portfolio-vs-NEOGOV)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)