--- title: "Diamond Dental Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Diamond Dental Software the right Dental solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/42448/Diamond-Dental-Software/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Diamond Dental Software 4.4 (9) [View alternatives](https://www.capterra.com/p/42448/Diamond-Dental-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Diamond Dental Software Ease of use 4.4 Customer Service 4.1 ## Showing most helpful reviews Showing 1-9 of 9 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dentist Used the software for: 3-5 years ### "Diamond Dental Software - It just works." September 30, 2024 5.0 My team uses Diamond Dental Software with ease and we track our numbers with ease, Recall, Progress Notes and more. We have a bridge to Dexis and Florida Probe for single point patient entry (front desk) and able to find patients in all computers. Pros I have been a user since 1987 when it was DOS based! The Windows version has been upgraded over the years and is rock solid. I have to call for support once every few years, usually because I changed a computer in my office and need a hint to get up and running. \[sensitive content hidden\] is always very helpful when I need to call. Cons No cons, we just use it and it works. No crashes or lock ups. Review Source Freelancer Used the software for: Less than 1 year ### "strong but room for improvement." July 26, 2022 4.0 It's a great software however it was hard to keep track of my day. Pros Yes it was easy to use however I have worked with other software' that were more intuitive. Cons It wasn't difficult however the learning curve space took some time. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I returned to my old employer Review Source Office Manager Used the software for: 3-5 years ### "The worst customer support" June 15, 2017 3.0 Pros The software is reasonably priced and can do the job for a small dental practice. It offers quite a few helpful features. Cons The program is not particularly easy to navigate. Customer service is poor. No one at our office wants to call "Jeffrey" because he is rude and condescending, yet there are times when even he doesn't know the answers to the questions he is asked. Review Source Owner/Dentist ### "Use of Diamond Dental Software Since 1995" April 10, 2013 5.0 I've been using it since it was Three Sar Dental, 18 years ago. It does everything I want it to do. I wholeheartedly recommend DDS in a heartbeat. Try it, you will not be disappointed. Pros This software does everything you need done for a dental practice. Tech support is better than excellent. EASY to use with a very small learning curve. Network compatible. Extremely stable. Encryption compliant. Cons After 18 years of use, the only problem is that I am on the east coast and they are on the west coast - time difference when I need support ( which occurs very rarely). Review Source Dentist ### "Diamond dental software" March 26, 2012 5.0 I would highly recommend it if you don't care for complicated softwares. This may not be the most beautiful looking software but it is quite intuitive and easy to use. Pros Quite simple and easy to set up.. Up and running in minutes and not many steps to get you entering patient and family iformation and billing. Cons None... it handles well and is easy to navigate Review Source Dental Assistant Used the software for: 3-5 years ### "It's ok for a small office. Nothing fancy, occasional glitches." May 30, 2018 3.0 Pros It has all of the basics, like scheduling, billing, etc. The price was very good. It bridged easily with our digital x-ray software, and our e-prescribe. Cons It was difficult to figure out all of the features, or switch between features. Cannot be easily customized for individual users. Review Source Owner ### "Top of the heap!" May 17, 2017 5.0 I have had this product for over 20 years and it has been outstanding in every respect. Does all you need without overly complicated and huge data files. Very simple to manage and with incredible support. Customer service is always there, just a call away and Dr. Teifer is not only knowledgable but very accomodating and helpful. Review Source Pediatric Dentist ### "Superb product" January 23, 2012 5.0 Easy to use, simple, does everything we need it to do. Pros Easy to use, simple, does everything we need it to do. Cons Nothing. Their newer versions took care of all the problems. Review Source Owner ### "Everything you need and more!" November 24, 2013 5.0 This is a ten out of ten. Pros Very affordable, no hidden charges, Updates are always free. Cons I can't think of any. 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