# Page 4 | GAGEtrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is GAGEtrak the right Calibration Management solution for you? Explore 345 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/42529/GAGEtrak/reviews

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GAGEtrak

4.2 (345)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 27th, 2026

# Page 4 - Reviews of GAGEtrak

## Showing most helpful reviews

Showing 76-100 of 345 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

James C.  
Senior Metrologist  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Has good features but very hard to deal with the locking up of the software."

May 17, 2018

2.0

calibration tracking

Pros

This software has many features that are good for collecting and maintaining a proper database. can print reports based off many features some of which include date, type of gauge, department, etc. offering label printing, searching for gauge by department, individual, type, etc. Good features for maintaining a calibration site.

Cons

it continually locks up during initial opening of the software and runs very slow. During operation the software will lock up and you will have to restart again. Very aggravating to deal with when time is of importance.

Review Source

Response from CyberMetrics

May 24, 2018

Thank you for sharing your experience James. Lock ups are not typical in our product, so please allow us to investigate this for you. I do not see any support tickets for your location, so I will have a support tech contact you.

CS

Cindy S.  
Calibration technician  
Medical Devices  
Used the software for: 2+ years

### "Have used Gagetrak for more than 10 years."

May 10, 2018

4.0

Reliability but only one "User defined" field

Pros

Very comprehensive and reliable. I like the "Clone gage" function and the Daily reports. I often copy and paste the "Data Sheet View" to do a weekly inventory of all gages.

Cons

Cannot copy/paste more than one item at a time? I'm changing "Standards" to be more uniform among gages but having to go through one by one. I don't really understand all of the functions (I was not the original installer). Not enough customer support.

Review Source

Response from CyberMetrics

May 17, 2018

Thank you very much for posting your review of GAGEtrak, Cindy. We're glad to hear about all of your favorite features and that you've been using GAGEtrak for so many years! Regarding the issue you're having creating uniformity in your gage records, please contact me so I can help you get this resolved. It might be as simple as a quick web training session. 1-800-777-7020

Adam P.  
Owner  
  
Used the software for: 2+ years

### "Owner"

May 17, 2018

5.0

Pros

Easy installation and GREAT support. I have to type more here, which is quite annoying, just so I can reach a character limit.

Cons

The misspelling of gauge. I have to type more here, which is quite annoying, just so I can reach a character limit.

Review Source

Response from CyberMetrics

June 27, 2018

Hello, Adam. Thank you for taking the time to post such a great review of GAGEtrak! Please note that you can customize field names within the program, so you can change Gage to Gauge, since that is your preference. For instructions on this, please access the help system from within the software or download a PDF user guide from the technical support page of our website: https://gagetrak.com/support/

Michel B.  
Chargé de projets  
  
Used the software for: 2+ years

### "I've never been trained in that software. But by myself I was able to do my duty with ease"

May 10, 2018

5.0

Improve our way to calibrate our gauges, the facility to manage the gauge crib was so easy now!

Pros

To have access to the standards of calibration help us and this have a big effect on how we improved our way to calibrate gauges

Cons

THe version I have is based on a 32 bits and the guys at IT told me that I will have to move onto 64 bits because they won't support 32 bits anymore

Review Source

Response from CyberMetrics

June 5, 2018

Michel, Thanks for the great feedback, we are so glad you have been able to improve your calibration processes with our software. Aslo, please let your IT know that GAGEtrak will run on 32 bit or 64 bit systems.

KB

Kevin B.  
Calibration Tech  
Automotive  
Used the software for: 2+ years

### "As Edelbrock's head calibration tech, I have used this software daily for the past 11 years."

May 10, 2018

5.0

My calibration process has been audited every year for the past 11 years, and Gagetrak has never let me down!

Pros

With over 2700 active gages, Gagetrak has helped me manage or organize my workload each and every month for the past 11 years. I would be lost without this software! I love how user friendly it is. When I first started my job here at Edelbrock, I was able to learn this software and pass a critical outside audit in my first two weeks of employment.

Cons

What do I like least about this software?Well, actually to be very honest, there is not anything that I do not like about it. It has never failed me in the past 11 years of using it.

Review Source

Response from CyberMetrics

May 16, 2018

Kevin, It's experiences like yours that make us so proud to do what we do. Thank you very much for taking the time to share your opinion of GAGEtrak.

Tracy H.  
Supplier Quality Engineer, Quality Specialist  
Consumer Goods  
Used the software for: 2+ years

### "Customer support is phenomenal. The gentlemen I spoke to was great."

May 25, 2018

4.0

Pros

Easy to maneuver from screen to screen. I am also able to tracking my maintenance equipment through this software as well. It was very easy to show my operator how to use this program

Cons

I wish the labels were bigger. At least the lettering. I do not have any major compliments. All is good.

Review Source

Response from CyberMetrics

June 18, 2018

Thank you for your review of GAGEtrak, Tracy. We're pleased to know that the software is working well for you and that you are so happy with your experiences with our staff! The font size on the labels is customizable, so please do contact us about that. 1-800-777-7020

MB

Manuel B.  
APQP Coordinator  
  
Used the software for: 2+ years

### "Not bad it is easy to use makes my day better."

May 10, 2018

4.0

Calibrations job are easier to do

Pros

It is easy to use and the variety of things it has to make your everyday task much easier. Like the way that it provides you a detail report.

Cons

I cannot take it to different buildings. I also do not like the fact that it only works with certain printers.

Review Source

Response from CyberMetrics

August 14, 2018

Hello, Manuel. Thank you very much for posting your review of GAGEtrak. We're glad to know it's making your job easier! Please note that you can always install GAGEtrak on a laptop in order to take it with you to different buildings. Regarding printing, if you are referring to label printing, you are correct that in order to modify labels, you need to use a Brother PT printer. However, if you are referring to printing reports, you can use any printer for that. If you ever need assistance, please contact us any time at 1-800-777-7020 and thank you again for reviewing GAGEtrak.

CK

Christopher K.  
Test Engineer  
Aviation & Aerospace  
Used the software for: 2+ years

### "I have used GAGEtrak for years and find it to be excellent for my needs."

May 11, 2018

5.0

It is a professional application which is excellent for tracking and scheduling the calibration recall of our instruments.

Pros

GAGEtrak offers a comprehensive solution for our calibration recall needs. It has proven to be invaluable for tracking and scheduling the calibration of our instruments.

Cons

The need to purchase a support agreement for support past the initial period. The software is quite stable and, once set up, problem free. The cost for the support agreements is excessive. Support and minor updates should be included with the purchase of the software. Users should only have to pay for major updates to the software.

Review Source

Response from CyberMetrics

August 10, 2018

Thank you very much for posting your review of GAGEtrak, Christopher. We greatly value your input and are so pleased that you have found it to be an invaluable tool.

GB

Greg B.  
Calibration Tech  
Medical Devices  
Used the software for: 2+ years

### "A massive program that you can make as small as you want."

May 10, 2018

4.0

Editing.

Pros

It's very good for tracking gages. Ease of sending info to out-sources, showing history, formulas.

Cons

Unable to take the system out on the floor and print off Stickers. Would like to see more instruction on how to use report builder and or label builder. The class I attended the instructor wanted to leave early so that part of the class was not covered. User manual is terrible.

Review Source

Response from CyberMetrics

August 21, 2018

Hello, Greg. Thank you very much for posting your GAGEtrak review. We apologize for the training experience you had and we'll be in touch with you shortly to discuss a custom reporting web training that will make up for that. We are interested in your thoughts about the user guide. If you would like to share details, please do so here on our website: https://gagetrak.com/feature-suggestion/ or call us at any time. 1-800-777-7020

JS

John S.  
Quality Tech  
Automotive  
Used the software for: 2+ years

### "Works well for us. Can be easy to delete items if were not careful"

May 10, 2018

4.0

Keeps us on track and is gives a ongoing record of our peoples performances

Pros

The ability to keep and retrieve on going records plus search for items. Our job requires differnt frequencies of calibration to be done and then monthly pull up the jobs. It keeps us organized and shows us what needs to be done and when.

Cons

Sometimes it can run slow or crash. Other times we struggle with 2 people being on the same program which also bogs us down (might be more internal). As shared above it's easy to write over something and click enter by mistake and lose our data.

Review Source

Response from CyberMetrics

August 17, 2018

Hello, John. Thank you for taking the time to review GAGEtrak. We're glad to know it's working well for you and keeping your team organized! If we can ever be of assistance, please don't hesitate to contact us. 1-800-777-7020

VR

Verified Reviewer  
IT Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "Painful getting licensed"

May 10, 2018

3.0

Ability to keep track of our Guage certifications and keep up with scheduling to be recertified.

Pros

It does what you need it to do. It is easy to get working and doesn't have many issues. version upgrades are pretty simple to get installed and working as well.

Cons

Was sold this product under the assumption that it could be used on multiple PC's with one license just not at the same time and that was not the case. Moving to another pc is a pain as the code has to be authorized by their tech support.

Review Source

LC

Linda C.  
Administrative Assistant  
Aviation & Aerospace  
Used the software for: 2+ years

### "Software works great for keeping up to date records"

May 17, 2018

5.0

having an electronic record of all our gages at our finger tips is priceless.

Pros

It's ease of use and having the ability to keep track of all of our gages with real time information is very important. Also, knowing that is a great technical support staff there to help when you need it.

Cons

nothing, any issues we have had, your tech. support group took care of us right away and it was very seamless

Review Source

Response from CyberMetrics

June 27, 2018

Thank you for taking the time to post such a great review of GAGEtrak and of our technical support services, Linda. We're thrilled to know the software is working so well for you!

DJ

Danielle J.  
Quality Manager  
Automotive  
Used the software for: 2+ years

### "Gage trak has always been extremely reliable and versatile. Auditors are always pleased with it."

May 11, 2018

5.0

Pros

The dashboard display, ease of use. Also the software is very visual and easily read by all. Auditors appreciate we use Gage Trak and do not have concerns with our calibration management when they learn we have Gage Trak. Ability to contain so much information is a plus. Also, we have several in house trained on this software and have found it is easy to understand basic calibration entry.

Cons

Keeping up with all of the upgrades. Training fills up very quickly making it difficult to find seats.

Review Source

Response from CyberMetrics

August 10, 2018

Thank you very much for posting your review of GAGEtrak, Danielle. We're thrilled to know that it works so well for you in audits. Please always feel free to contact our training specialist to get first dibs on any future training classes! 1-800-777-7020 ext. 134

Ashley H.  
Manager of Materials Development  
Plastics  
Used the software for: 6-12 months

### "Very difficult learning curve, but very useful once you have a full understanding"

May 10, 2018

4.0

Pros

GageTrak gives you unlimited functionalities and customization for several different applications.

Cons

Impossible to use without going through thorough training. Having to pay for a maintenance contract to get support. Even with few entries the software is very slow.

Review Source

Response from CyberMetrics

August 23, 2018

Hello, Ashley. Thank you very much for posting your GAGEtrak review. If you haven't already, please contact tech support about the speed of the software - they should be able to help you with that. 1-800-777-7020

MVV

Marc Viens V.  
Gauge and calibration tech.  
Automotive  
Used the software for: 2+ years

### "SLOW, I have to perform a "repair GAGEtrak7" at least once a day..."

May 15, 2018

1.0

It slows me down so I'd have to say none.

Pros

I like the Dashboard, the ease of finding what I need, to perform what I need to do such as reports etc., I liked GAGEtrak 6.8, once it was set up for my needs I never had to change anything. With GAGEtrak7 I have to set it up every time I turn it on.

Cons

GAHEtrak7 keeps bogging down, I work in a fast paste environment, I manage 3,700 plus active gauges by myself and just under 3,000 inactive gauges so I can't waste time clicking and waiting for the program to respond.

Review Source

Response from CyberMetrics

May 24, 2018

Thank you for your feedback Marc. I am sorry to hear you are having difficulties and I assure you this in not a typical experience. I did not find any support tickets for your company, so I will have a support rep contact you to investigate your issues.

SR

Srinivasan R.  
Manager, Material and Quality  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Easy to use and update calibration data"

May 11, 2018

4.0

Tracking calibrated Equipment and instruments. Location of the Calibrated equipment. Tracking calibration details. E-mail notification for the recall of the Equipment and instruments.

Pros

Since this Access based easy to track calibration date , calibrated by and track any gages not calibrated

Cons

Nothing to specify particularly. Setting up e-mail notification too hard with this. Need information for easy set up for E-mail notification to other departments to submit Gages back to Quality.

Review Source

Response from CyberMetrics

August 13, 2018

Thank you for taking the time to review GAGEtrak, Srinivasan. We're glad to know you're doing well with it. If you need some instruction about setting up email notifications, please take a look at the help system, accessible from within the software. If you need help beyond that, please contact us at any time. 1-800-777-7020

VR

Verified Reviewer  
Regional Advanced Quality Engineer  
  
Used the software for: 2+ years

### "Our facility uses gage track to manage our complete system. Its very user friendly. "

May 10, 2018

4.0

Pros

The revisions of the software don't require total new learning. The technicians are trained and feel comfortable using the software.

Cons

We only have it installed on 1 PC. It may be a site license issue not sure. That causes a challenge when there is a need for more than one person needs access.

Review Source

Response from CyberMetrics

May 16, 2018

Thank you for taking the time to share your GAGEtrak experience - we're happy to hear that you're doing well with it! Please contact our technical support team regarding your site license issue. 1-800-777-7020

DP

Daniel P.  
President  
Aviation & Aerospace  
Used the software for: 2+ years

### "I've been using Gagetrak for twenty years now and still consider it the best on the market"

May 10, 2018

4.0

Best way to manage your calibration.

Pros

Compare to everything else on the market it is still the best gage software in my opinion. Easiest one to use.

Cons

It is not easy to fix typos in the categories that save what you write. Also the newer version is not as user friendly.

Review Source

Response from CyberMetrics

August 20, 2018

Thank you for taking the time to review GAGEtrak, Daniel. We are thrilled to know that you consider it to be the best on the market and that you have been a loyal GAGEtrak user for two decades! If you ever need assistance with fixing data entry typos, please contact us any time: 1-800-777-7020

KB

Keith B.  
manager of Faclitites and Metrologist  
Pharmaceuticals  
Used the software for: 2+ years

### "extremely user friendly and easy to navigate, seem less to set up database "

May 21, 2018

5.0

I am able to keep track of all my gages that require calibration, along with due dates. the "pie chart" dash board is a great resource fro a quick glance of what is due are coming due

Pros

cloning- just clone a gage and add new ID name, change a few other sections and off your go. Setting up standards is a really easy feature also. Just add your lab standard and it will be printed on you cert. Over all I would recommend this program to any metrology lab.

Cons

I have not really found anything I don't like. once you get used to the software and how it operates, its like anything, you adjust. I have not had an major issues or failures.

Review Source

Response from CyberMetrics

June 26, 2018

Thank you very much for posting your review of GAGEtrak, Keith. We're thrilled that it is working so well for you!

MS

Max S.  
Metrologists  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Been using it for 12+ years. Once you learn its very user friendly. Even with the new versions it "

May 10, 2018

5.0

Easy access

Pros

Very easy once you learn how to use. the easy access to each gage makes it a breeze to fet around and make changes or enter info on specific gages.

Cons

Not too much. The cons I have are really limited. If there is a con to me I can just avoid it. The only thing I do not like in the 7.0 version is you cannot copy and paste like in 6.8. Sometimes I have reoccurring items and with 6.8 it was easy just to copy and paste. That is a little aggravating.

Review Source

Response from CyberMetrics

May 17, 2018

Hello, Max. Thank you for posting your review of GAGEtrak. We're thrilled that you've had success with it for so many years. Please feel free to contact our tech support team at any time to resolve your copy/paste issue - they will be happy to help! 1-800-777-7020

JK

Jonathan K.  
Quality Control Inspector  
Automotive  
Used the software for: 1-2 years

### "The gauge track is simply used as a counter for tool calibration."

May 10, 2018

4.0

Able to track the calibration dates of the company tools.

Pros

It provides the necessary information to complete required calibration of the company tools and prints out a nice decal.

Cons

The software seems bloated with unnecessary things (for our company). But the most frustrating things is speed, which I know it speeds up when you reset the software. It my opinion, even at its optimum speed, there are too many steps to simply print a certificate for a tool as well as waiting for the last step to complete.

Review Source

Response from CyberMetrics

August 27, 2018

Thank you very much for posting your review of GAGEtrak, Jonathan. We greatly appreciate your feedback! If you ever need assistance, please contact us any time. 1-800-777-7020

Amit K.  
Quality Control manager  
  
Used the software for: 2+ years

### "Very easy use and keeping the calibration records . I would recommend to every manufacturing industry"

May 14, 2018

5.0

A lot help keeps me update the calibration records.

Pros

Very Easy to use. Gives you the monthly statement of items to be calibrated. Easy to update and gives itemized detail as well as cumulative monthly details.

Cons

Not really anything in particular. The more you use the easier it gets. Easier to show calibration records during audits.

Review Source

Response from CyberMetrics

July 16, 2018

Thank you very much for posting such a great review of GAGEtrak, Amit. We are thrilled to know that it is working so well for you during audits!

MK

Mark K.  
Metrology  
Aviation & Aerospace  
Used the software for: 2+ years

### "GAGEtrak has been a blessing for AS91900 compliance. "

May 17, 2018

5.0

Other than ease of compliance I cant think of any.

Pros

Once you get used to it its really easy to use. Probably the nicest feature is the ability to clone gages which makes new gage entry so much easier.

Cons

The Gage Kitting feature is a nightmare. Once you put a gage in a kit and issue it is impossible to delete the kit and remove the gage. I have resorted to manually changing the gage location after numerous attempts to delete the kit record and inadvertently deleted the gage record.

Review Source

Response from CyberMetrics

June 27, 2018

Hello, Mark. Thank you very much for posting your review of GAGEtrak. We're happy to know that GAGEtrak has been such an asset with your compliance requirements. Please contact us at any time for assistance with the kitting feature. 1-800-777-7020

CI

Charles I.  
Quality Control Laboratory Technician  
Plastics  
Used the software for: 2+ years

### "Very good software that promotes a solid calibration database."

May 11, 2018

4.0

Better efficiency

Pros

The dashboard is a great feature. It helps me see what I need to calibrate at a glance so I don't have to search the database.

Cons

Sometimes there can be a bit of lag or freezing, but this may have to do with the high memory requirements and the fact that I multi task with different software.

Review Source

Response from CyberMetrics

August 14, 2018

Hello, Charles. Thank you for taking the time to review GAGEtrak. We're glad to know it's working well for you and improving your efficiency! If you ever need assistance, please contact us any time: 1-800-777-7020

lC

leonard C.  
network administrator  
Machinery  
Used the software for: 6-12 months

### "Easy to use, accurate and i found it affordable"

May 10, 2018

4.0

Pros

The dashboard was precise, going from screen to screen was easy , it helped us follow and ensure accuracy and dependability. Your reports view is easy to use along with your other kits

Cons

i would say there is alot of areas that we do not use, the search feature can be improved, i think this ties in with the slow response time for clicks. generally kind of slow, is there any defrag for the large DB

Review Source

Response from CyberMetrics

August 17, 2018

Hello Leonard. Thank you very much for posting your review of GAGEtrak - we're happy to hear that you're doing well with it! There are ways to repair or archive the database that should speed it up for you. This is most likely due to having a larger database. You can check out the help system for instructions or contact our Technical Support team for assistance. 1-800-777-7020 We know you have many choices in calibration management software and we are thrilled you chose GAGEtrak.

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