# Page 3 | IndySoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is IndySoft the right Calibration Management solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/42537/Calibration-Management-Software/reviews --- IndySoft 4.6 (136) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of IndySoft ## Showing most helpful reviews Showing 51-75 of 136 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jK john K. Indy Soft Admin Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Administrator for Indy Soft in my group" January 3, 2025 5.0 Fantastic! Great service and support! Quality product! Pros Technical support has been very impressive. Every time I submitted and issue or questions. Indy Soft Team responded quickly! They listen to the issue and explain the resolution. Great team to work with! thanks Indy Soft Tech Support! Cons Nothing, It has been a great experience working with Indy Soft and the Team Review Source Response from IndySoft January 15, 2025 Thank you for your glowing review! We're delighted to hear that our technical support team has impressed you with their responsiveness and thorough explanations. Providing great service and support is something we take pride in. We're thrilled that your experience with IndySoft has been fantastic and that the product continues to meet your expectations. Thank you for being a valued part of the IndySoft community. KK Kamarul K. Operation Quality Retail Used the software for: 1-2 years ### "IndySoft help software callibration easy" January 5, 2025 5.0 A very good system that solve problem that they advertise. Pros Great support from the team to get software customization that we need. Manufacturing process just get better and calibration management is very helpful . Remote monitoring is available, make it is to track error and get system updates at any time of the day. Cons Onboarding and training phases is quite complex and challenging to complete. After everything is setup, the system is working perfectly with minimal interruption or problem. Review Source Response from IndySoft January 15, 2025 Thank you for sharing your experience with IndySoft! We're thrilled to hear that our customization options and remote monitoring features have significantly improved your manufacturing processes and calibration management. We understand that onboarding and training can be challenging, and we appreciate your patience during the setup phase. It's great to know the system is running smoothly now and delivering on its promises. Your feedback motivates us to keep improving and providing reliable solutions for our customers. JM Jane M. Administrative Events Services Used the software for: 2+ years ### "Indysoft Review" January 3, 2025 4.0 I have worked in Indysoft for the past 20 something years and have seen many great improvements. Pros Ease of use, and the options for customization. Cons Issues with upgrades and response time by support services. Review Source Response from IndySoft January 15, 2025 Thank you for your review and for being a long-time user of IndySoft! We're thrilled to hear you value its ease of use and customization options and appreciate your dedication over the past two decades. We also recognize that timely support and smooth upgrades are vital for your experience. Your feedback is incredibly helpful in helping us address these areas as we continue improving our services. Thank you for sticking with us through the journey! AB Azeem B. IT Director Airlines/Aviation Used the software for: 2+ years ### "Indysoft Experience" January 3, 2025 5.0 Pros Indysoft has been extremely responsive to the needs of our business. Really appreciate our partnership Cons Indysoft meets the needs of our business. Do not have any negatives to report Review Source Response from IndySoft January 15, 2025 Thank you for your kind words! We’re pleased to hear that IndySoft has been responsive and supportive in meeting your business needs. Partnerships like yours motivate us to continue delivering exceptional service and solutions tailored to our clients. We’re grateful for your trust and look forward to continuing to support your success! aM alex M. principal calibration technician Medical Devices Used the software for: 6-12 months ### "great platfrom to track down the asset activities and obtain associated documentation" January 4, 2025 5.0 great platform to track down asset activities without contacting vendor as i used to do Pros visibility of every asset activites/transaction done at calibration vendor (receiving, calibrating, reviewing etc) Cons so far i have not had any issues with obtaining the information needed Review Source Response from IndySoft January 15, 2025 Thank you for sharing your experience! We're thrilled that IndySoft has provided you with clear visibility into asset activities and streamlined documentation retrieval, eliminating the need to contact vendors directly. It’s great to hear that the platform is meeting your needs seamlessly. If there’s ever anything else we can assist with, don’t hesitate to let us know! VR Verified Reviewer Service Technician Facilities Services Used the software for: 1-2 years ### "Indysoft Gage Calibration Management Software" January 21, 2025 4.0 Overall Indysoft is a pretty good calibration management software. Pros Easy to learn to use. Can perform task, such as gage lookup, from multiple places. Cons Seems like everytime there is an update to a new version, system changes, or modifications made at someone's request, there are problems. Review Source tD tuan D. Equipment Engineer Medical Devices Used the software for: 2+ years ### "Indysoft PM" January 3, 2025 3.0 It is ok for daily use with no complicate tasks. Pros easy to track equipment PM and schedule PM. Cons The server is sometimes very slow and closes applications without warning. Review Source MOŞ Mehmed Oğuz Ş. Research Assistant Higher Education Used the software for: 6-12 months ### "IndySoft makes asset management quite easy" January 15, 2025 5.0 Pros IndySoft is a quite practical way of asset management with its cloud structure. Cons IndySoft can have a more comprehensive online documentation. Switched from [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)[GAGEpack](https://www.capterra.com/p/41009/GAGEpack/)[QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/) IndySoft is way more cost effective then the others. Review Source BD Benjamin D. Co-founder Financial Services Used the software for: 1-2 years ### "Keeping assets protected with Indysoft." January 20, 2025 5.0 Pros Its such a versatile software that has so much help me to improve workflow and manage various assets and performance efficiently which has helped improve production. It is very easy to use with good interface to work with. They render an exceptional customer care service. Cons Cost should be made affordable, frequent update of it sometimes makes it difficult to use. Review Source AK Aysegul K. Quality Manager Machinery Used the software for: 2+ years ### "Why Indysoft?" January 4, 2025 4.0 Easy to use but not easy to create something specific. Support team is always fast and helpful for all requests. Pros With Indysoft we can track orders, easily reach out the history of the gages, and keep track the turnaround times. Cons If we need to do something specific, we are always dependent to the support team. A little bit costly. Review Source Response from IndySoft January 15, 2025 Thank you for your feedback! We're glad to hear that IndySoft has been instrumental in tracking orders, gage history, and turnaround times, and that our support team has been responsive and helpful. We understand the importance of flexibility and will continue working to make customization more accessible. Your insights help us grow and improve. MA Madalena A. Data Analyst Banking Used the software for: 6-12 months ### "IndySoft is quite efficient" January 13, 2025 5.0 Pros IndySoft is a quite effective software tool that helps me so much in my business process. Cons IndySoft is good so far and there is not anything worth to mention here. Review Source Response from IndySoft January 15, 2025 Thank you for your positive review! We’re thrilled to hear that IndySoft has been an effective tool in streamlining your business processes. Knowing that it supports your needs so well is exactly what drives our team to keep delivering value. Thanks for choosing IndySoft and sharing your experience! WM Will M. Sr Design Assurance Technician Utilities Used the software for: 2+ years ### "Review of the IndySoft calibration software" January 7, 2025 4.0 I was involved with our test equipment calibration process when we first started to use your company. I traveled to SC for training and then have handed those responsibilities on to others. The training was very good. Pros Very well organized and the database is pretty easy to use. Cons Having to login to our host computer every 90 days or we get locked out. That has created issues when that time happens and the we cant get logged onto the computer because someone is on vacation or such. Review Source Response from IndySoft January 15, 2025 Thank you for your review! We're glad to hear that you found the database well-organized and appreciated the quality of our training program. We understand that the 90-day login requirement can be inconvenient, especially during absences, and we appreciate you sharing this concern. Your feedback helps us identify areas for improvement to better support your team’s calibration processes. If there’s anything we can do to assist, please let us know! JJC Jaceguay Jay C. Sales and Marketing Professional Marketing and Advertising Used the software for: 6-12 months ### "Managely system" January 19, 2025 5.0 It is the best where many reviewers rank it 10/10 and its accessible and with good encryption system software Pros It is a calibration Management system software and it user-friendly interface. Cons I have not yet got any problem with it form the start day Review Source CF Chad F. Customer success Information Technology and Services Used the software for: I used a free trial ### "Reliable and scalable." January 4, 2025 3.0 Pros Indysoft is customizable and reliable. It's users' interface friendly. Cons They should improve on their customers support. Review Source TR Tyrek R. IT Network Security Analyst Mechanical or Industrial Engineering Used the software for: 1-2 years ### "IndySoft Review" January 7, 2025 4.0 Pros The ease of use and resources available in terms of documentation and support. Cons Sometimes it can be hard finding supportive documentation for older versions of IndySoft. Review Source Response from IndySoft January 15, 2025 Thank you for your review! We're glad to hear you find IndySoft easy to use and appreciate the resources and support available. We understand how important access to documentation is, even for older versions of the software. Your feedback helps us identify areas for improvement, and we’ll explore ways to enhance the availability of legacy support materials. PGR Patrick Gerald R. Scientist Research Used the software for: Less than 6 months ### "Good database solution to chemical tracking" January 7, 2025 5.0 Excellent resource of find chemicals in our labs Pros Easy to use and simple to find the required info. Cons Difficult to start using it but easier later on. Review Source Response from IndySoft January 15, 2025 Thank you for sharing your experience! We're pleased to hear that IndySoft has become an excellent resource for chemical tracking and finding information in your labs. We understand that getting started can feel challenging, and we’re always working to make the onboarding process smoother. If you have any specific suggestions or need further support, please don’t hesitate to reach out. Your feedback helps us improve! BS Brad S. Quality Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "IndySoft-the best software I've ever used" April 2, 2024 5.0 Love the software, love the company. They employee full time metrologists to help them with system development and improvements. That shows me just how committed they are to their craft. Pros Honestly, there aren't very many things that I don't like about IndySoft. Like most people, I have used tons of software for many business and personal applications. I have said it again and again, IndySoft is the best software I've ever used. IndySoft as a company builds software. But they understand the calibration process and all of the nuances that go with it and have melded software and application together perfectly. There are a large number of standard characteristics available as-is and an endless number more of potential custom fields/attributes that can be created and applied to make your calibration system truly one of a kind. Layouts/views/formats are all fully to your liking and easily modified without assistance, yet their Help Desk is always there to get you past a bump or to assist with any overaly complicated modification you can think up. Cons The only thing that I would like to see improved is the classifications and naming of the available fields. As mentioned above, the number of fields that can be utilized is limitless. But sometimes the names are abbreviated or identified differently in some areas making them a bit difficult to follow through the system. Similarily, some fields are simply checkboxes (which serve a great purpose) but it's not always easy to identify exactly what each field or group of fields is capable of. So there is often some time lost to-trial-and-error when creating new functions. But this is truly minor when compared to the functionality that is available. Reason for choosing IndySoft I was not here when IndySoft was initially purchased. But I do know that it was the right decision. Switched from [GAGEtrak](https://www.capterra.com/p/42529/GAGEtrak/) It was tedious and didn't provide the visibility or features that IndySoft offers. Review Source Response from IndySoft September 12, 2024 Hi Brad, I apologize for missing your review of IndySoft on Capterra when you first posted it. I just came across it and wanted to take a moment to express my sincere gratitude for your incredible feedback. I'm thrilled to hear that you consider IndySoft the best software you’ve ever used—what a fantastic compliment! I especially appreciated your recognition of two key aspects that set IndySoft apart: our incredible support team and the expertise of our metrologists. It's great to know that these differentiators are making a difference in your experience with us. We’re also grateful for your constructive feedback on the classifications and naming of the available fields. Your insights are incredibly valuable, and we’re always looking for ways to improve the platform. We’ll definitely consider your suggestions as we continue to enhance the user experience. Thank you once again for being such a dedicated user and for taking the time to share your experience! CM Chad M. Customer Service Manager Airlines/Aviation Used the software for: 2+ years ### "The best there is in lab management software and support." May 2, 2024 5.0 Perfection. If I had to use anything else I would revolt. Pros All of it, but ease of use followed closely by support. Cons Nothing. Everything about it is fantastic! Switched from [Notion](https://www.capterra.com/p/186596/Notion/) Obsolete software. Also, our server was hacked and held for ransom. Review Source Response from IndySoft September 12, 2024 Hi Chad! My apologies for the delayed response to your review on Capterra, I just came across it and wanted express my gratitude for the excellent review. I'm thrilled to hear that you consider IndySoft the best in lab management software and support—it’s high praise that we don't take lightly! Your comment about “revolting” if you had to use anything else gave me a good laugh—and made my day! I'm glad that IndySoft has been a great fit for your needs, especially after the challenges you faced previously. Thanks again for being such a fantastic advocate for IndySoft! GK Greg K. QC Assistant Manager Aviation & Aerospace Used the software for: 2+ years ### "IndySoft is absolutely the best calibration management software I have ever used!" January 4, 2018 5.0 IndySoft has streamlined calibration for me at two separate companies, helping me to pass through seven major calibration audits without a finding. It has made it much easier to log and document calibrations both internally and from external vendors. It has unlimited storage for documents to each piece of equipment and allows you to organize those files per each event entry. The interface is very user friendly and can be customized to your organizations exact needs. It is packed with powerful data searching features, and amazing controls that allow your company to decide the exact flow of that equipment must follow during its calibration process. You can link your company's calibration procedures directly to each piece of equipment. I have used other software packages like Gage Control, Gage Trak, and EnGage, and of course the often used Excel, and none can come close to the function of IndySoft. This software is very powerful and just keeps getting better! Pros IndySoft is incredibly user friendly, straight forward and packed with powerful customization features. It allows your organization to determine exactly what features and level of database access each user has. As an administrator you have full access to change any data that needs to be cleaned up. I have used this extensively to rebuild two separate databases filled with errors. If you are halfway technically minded and know the right questions to ask, IndySoft support is quick to answer and resolve your technical issues. The learning curve for this software is small, as it is very intuitive with its fully interactive and customizable Flowchart interface on its home page. Most users can perform all of their functions from two main screens "Home" and "Equipment View". Seaching your data is very simple with IndySoft's easy to use SQL search statements that you can select from a drop down menu. IndySoft is built with traceability in mind. Every change that an end user makes is recorded in its Events history. Even if a user has system permissions to delete a history record, a hidden history log records this change with Who, When, and What information permenantly logged. It's auto generated Stickers, Certificates and packing slips. Then there is the huge benefit of Mass Updates that you can perform on your own database. While this feature is limited to System Administrators, it makes the correction of bad data im-ported from from a competing software so VERY easy. Cons The only thing that can sometimes be inconvenient is that the software's two main data trunks, "Equipment" and "Events" do not talk during SQL searches. Other than that I do not really have any cons for this software package. This is not to say that it is perfect. It is not. That is what continuous improvement if for. But I believe that IndySoft is constantly working on making improvements. Most of the short comings I have encountered in my usage, IndySoft support has been able devise a highly serviceable work around that could be added to my application. Like when they wrote a script to auto fill the "description" field from three other fields. This one script greatly improved the consistency and search-ability of my database. Review Source Response from IndySoft January 5, 2018 Hi Greg! Thank you so much for the thorough and detailed 5-star review! I appreciate that you have had experience with other vendors so that you have had the opportunity to compare them first hand and love that you found IndySoft to be the best! Happy New Year! Heather Michael L. Information Technology Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible." January 18, 2018 5.0 Customizable business workflows, enhanced customer management, comprehensive asset tracking histories. Pros We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs. Cons For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access. As with any software updates, occasionally bugs are introduced that did not exist in prior versions. Most often, these bugs are minor but we will occasionally encounter bugs after updates that adversely affect our production. Luckily, given IndySoft's responsiveness, these issues are usually quickly addressed and rectified in a reasonable time frame. Given our experiences, we approach every published update with caution and maintain a test environment in order to fully vet each update before deployment to production. Review Source Response from IndySoft January 19, 2018 Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer! -Heather PZ Paul Z. Measurement Guarantee Research Used the software for: 2+ years ### "Excellent calibration management software" March 28, 2024 5.0 Overall, my experience has been excellent. We mostly utilize the basic functions right now. However, the software is extremely powerful and we have only scratched the surface of what it can do. I look forward to leveraging more of the capabilities in the future. Pros It is easy to start with the basic calibration management functions and to rely on IndySoft for planning and scheduling. Cons There are several functions within the software that are just not intuitive. We struggle with creating custom reports which can be saved and rerun in the future. Configuring searches can also be a challenge and time consuming. This may very well be a training gap, which I have not had the time to explore. Review Source Response from IndySoft April 29, 2024 Hi Paul, Thank you so much for the review! We're delighted to hear that you find our calibration management software easy to start with and reliable for planning and scheduling. We appreciate your feedback on areas for improvement and are committed to enhancing the user experience. We're thrilled to continue supporting you in the future! TC Thomas C. Systems Engineer Industrial Automation Used the software for: 2+ years ### "An Almost Infinitely Customisable and Highly Powerful Asset Management and Calibration Solution" August 17, 2020 5.0 Processes have been clarified and streamlined, with added traceability and robustness. The history of all business events captured in a SQL database has enormous value, especially today where the analysis of large quantities of data can be performed quickly and with minimal training. IndySoft takes time and patience to deploy and configure and customise, but like any worthwhile software, it's value keeps increasing with every update, and every incremental internal customisation. It scales effortlessly, and once a company has an employee or team who advocate and develop it, it will continue to add value to a company indefinitely. Pros IndySoft limited only by your imagination and sometimes your will to explore its extraordinarily deep functionality. For anyone who has the vision of how a system should best serve a business, and the will to bring it into reality, IndySoft can be the framework to facilitate it. Cons The stock UI is somewhat dated compared to other modern software (however the user can with some perseverance, completely redesign this to their own taste), and the underlying language for scripting is Pascal, however neither of these points significantly detract from the actual functionality of the software. Alternatives considered [GAGEtrak](https://www.capterra.com/p/42529/GAGEtrak/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing IndySoft Superior Functionality Review Source Response from IndySoft August 24, 2020 Hi Thomas! Thank you for the excellent 5-star review! It is so wonderful to hear from a customer that has taken advantage of the customization capabilities within IndySoft to build a solution that is truly unique to your business and processes. And, we appreciate the acknowledgment that we are continuously improving the software. Take care, and have a great week! -Heather RN Richard N. Senior Calibration Technician Military Used the software for: 1-2 years ### "Calibration system Review" April 2, 2024 3.0 At this time, I am not really that happy with the software. Still working on getting things working. Pros Currently I do not have anything. I am having too many issue. Cons Everything is not at a glance. Not all of the items are working. Still emailing due list manually after two years of using software. Reason for choosing IndySoft I was not given a choice so this is what I have to work with. Review Source Response from IndySoft April 29, 2024 Hi Richard, Thank you so much for taking the time to share your feedback with us. We're sorry to hear about the challenges you're facing with our calibration system. Your experience is important to us, and we're committed to addressing your concerns. If there's anything specific we can assist you with or if you have any suggestions for improvement, please don't hesitate to reach out. We're here to support you in getting the most out of our software. PN Paul N. Program Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Has potential, needs more development" March 27, 2024 3.0 Support can be slow sometimes- for example I have an open ticket that is still unresolved after a month, where a function that worked previously is now broken. Pros Industry standard for calibration labs, familiar platform Cons New revisions don't address real-world needs and functionality. Seems like fluff over function. Alternatives considered [Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/) Reason for choosing IndySoft Familiarity with the platform from previous experience Review Source Response from IndySoft April 15, 2024 Hi Paul, Thank you so much for taking the time to write a review. Your feedback is invaluable to us, as it allows us the opportunity to improve based on your insights. We apologize for the inconveniences you've experienced and are actively working to resolve issues as efficiently as possible. Your patience and understanding are greatly appreciated! AS Alannah S. Operations Coordinator Consumer Services Used the software for: 1-2 years ### "Indysoft Functionality" March 28, 2024 4.0 Pros Very easy to teach and use as a beginner. Asset and calibration management is also quite easy given the tools and search features. Cons Customization can be difficult for building reports and troubleshooting issues. It was also very difficult to get MetCal implemented within our Indysoft program. Review Source Response from IndySoft April 29, 2024 Hi Alannah, Thank you for your review! We're glad to hear that you find it easy to teach and use, especially as a beginner, and that asset and calibration management are straightforward with our tools and search features. We appreciate your feedback on customization challenges and the implementation process for MetCal. Your input helps us improve and better support our users. If you have any further questions or concerns, please don't hesitate to reach out! Talk to a Capterra advisor for free and get results within 15 minutes.